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Renaissance Cairo Mirage City Hotel

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for Renaissance Cairo Mirage City Hotel

Exterior
Property video
Presidential Suite, 1 King Bed, Pool View
Lobby sitting area
Executive Suite, 1 King Bed, Pool View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
The current price is NZ$322
includes taxes & fees
4 July - 5 July

Explore the area

Map
Ring Road, Mirage City, Heliopolis, New Cairo, Cairo Governorate, 11757
  • Cairo Festival City Mall
    ‪7 min drive‬
  • Citystars Heliopolis
    ‪9 min drive‬
  • Egypt International Exhibitions Center
    ‪10 min drive‬
  • Cairo (CAI-Cairo Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed

Down duvets, in-room safe, desk, soundproofing

Deluxe Room, 1 Double Bed

Highlights

Patio
Soundproofed
Air conditioning
Heating
Club Lounge
LCD TV
Down duvet
Bidet
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Pool View

Executive Suite, 1 King Bed, Pool View | Living room

Executive Suite, 1 King Bed, Pool View

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Club Lounge
LCD TV
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Down duvets, in-room safe, desk, soundproofing

Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Patio
Soundproofed
Air conditioning
Heating
LCD TV
Down duvet
Separate bedroom
Bidet
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Patio
Soundproofed
Air conditioning
Heating
LCD TV
Down duvet
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Single Beds, Non Smoking, Pool View

Family Room, 2 Single Beds, Non Smoking, Pool View

Family Room, 2 Single Beds, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Soundproofed
Air conditioning
Heating
LCD TV
Down duvet
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite, 1 King Bed, Pool View

Presidential Suite, 1 King Bed, Pool View

Presidential Suite, 1 King Bed, Pool View

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
LCD TV
Down duvet
  • 112 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Pool View

Family Room, 1 King Bed, Pool View

Family Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Patio
Soundproofed
Air conditioning
Heating
LCD TV
Down duvet
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

Deluxe Room, 1 King Bed, Smoking

Deluxe Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Patio
Soundproofed
Air conditioning
Heating
Club Lounge
LCD TV
Down duvet
Hairdryer
  • 33 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

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About the area

New Cairo

A luxury stay in the heart of New Cairo awaits you at Renaissance Cairo Mirage City Hotel. You'll be 9.3 km (5.8 mi) from City Centre Almaza Shopping Mall and 9.9 km (6.1 mi) from KidZania Cairo. Highlights at this hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include access to the sauna and steam room. The restaurant, Citron, serves international cuisine and is open for breakfast, lunch and dinner. Sol is the hotel's own bar, serving drinks along with lunch. Enjoy the outdoor swimming pool, gym, steam room and kids' swimming pool. 12270 square feet (1140 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of a free airport shuttle. .Places within a 15-minute drive of this 5-property class New Cairo hotel include Cairo Festival City Mall and Citystars Heliopolis.

What's nearby

  • City Centre Almaza Shopping Mall - 7 min drive - 8.7 km
  • Cairo Festival City Mall - 7 min drive - 8.0 km
  • Citystars Heliopolis - 9 min drive - 11.4 km
  • Egypt International Exhibitions Center - 10 min drive - 11.4 km
  • Al Manara International Conferences Center - 10 min drive - 10.6 km

Getting around

  • Moushir Tantawi Station - 11 min drive
  • Omar Ebn Elkhatab Station - 16 min drive
  • Cairo (CAI-Cairo Intl.) - 18 min drive

Restaurants

  • ‪ماكدونالدز - ‬4 min drive
  • ‪ستاربكس - ‬4 min drive
  • ‪تشيليز - ‬7 min drive
  • ‪الهوا هوانا - ‬3 min drive
  • ‪بيتزا هت - ‬4 min drive

About this property

Renaissance Cairo Mirage City Hotel

Luxury hotel with 3 restaurants and full-service spa
Renaissance Cairo Mirage City Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 12270 square feet (1140 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at the luxury Renaissance Cairo Mirage City Hotel. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. For a fee, parking is available.

This 5-star New Cairo hotel is smoke free.

  • 333 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 2 bars or lounges
  • 12270 sq ft of conference space
  • 1140 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Renaissance Cairo Mirage City Hotel offers 333 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. Rooms open to patios. Beds feature down duvets. 32-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

Arabic, English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Parking on site (USD 5 per day)
  • Valet parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 19.50 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Chinoix
  • Citron
  • Flute
  • Sol
  • Vintage

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Cot (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 12,270 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (112 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cots (infant beds) are available for USD 30.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 12 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.5 per person
  • Self-parking fee: USD 5.00 per day
  • Valet parking fee: USD 5 per day
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 30.0 per night
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a deadbolt lock
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses solar energy.
    For guests' safety, the property includes a deadbolt lock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Cairo City Hotel
Renaissance Cairo Mirage City
Renaissance Cairo Mirage City Hotel
Renaissance Mirage
Renaissance Mirage City
Renaissance Mirage City Hotel
Renaissance Mirage Hotel
Renaissance Cairo Mirage City Hotel New Cairo City
Renaissance Mirage City Hotel
Renaissance Cairo Mirage City
Renaissance Mirage City
Hotel Renaissance Cairo Mirage City Hotel New Cairo
New Cairo Renaissance Cairo Mirage City Hotel Hotel
Hotel Renaissance Cairo Mirage City Hotel
Renaissance Cairo Mirage City Hotel New Cairo
Renaissance Cairo Mirage City
Renaissance Cairo Mirage City Hotel Hotel
Renaissance Cairo Mirage City Hotel New Cairo
Renaissance Cairo Mirage City Hotel Hotel New Cairo

Frequently asked questions

What is the cancellation policy at Renaissance Cairo Mirage City Hotel?

Renaissance Cairo Mirage City Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Cairo Mirage City Hotel?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Renaissance Cairo Mirage City Hotel on 4 Jul 2025 start from NZ$321.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Cairo Mirage City Hotel?

Yep, Renaissance Cairo Mirage City Hotel has a self car park for USD 5.00 per day.

Is there a spa on site at Renaissance Cairo Mirage City Hotel?

Yep, there is an onsite spa at Renaissance Cairo Mirage City Hotel. It has a steam room and a sauna.

Does Renaissance Cairo Mirage City Hotel have a pool?

Renaissance Cairo Mirage City Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Renaissance Cairo Mirage City Hotel?

Renaissance Cairo Mirage City Hotel features a full-service spa, an outdoor pool and 3 restaurants.

What makes Renaissance Cairo Mirage City Hotel a romantic place to stay?

Al fresco dining and 24-hour room service, as well as private patios in the guestrooms, all help set the scene for a romantic weekend at Renaissance Cairo Mirage City Hotel.

Is Renaissance Cairo Mirage City Hotel family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as cots/infant beds in the guestrooms, it's no surprise that Renaissance Cairo Mirage City Hotel is a hit with families.

Does Renaissance Cairo Mirage City Hotel serve breakfast?

Yeah, buffet brekkie is on offer daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Renaissance Cairo Mirage City Hotel?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Renaissance Cairo Mirage City Hotel?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Renaissance Cairo Mirage City Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Renaissance Cairo Mirage City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 263 out of 421 reviews
Rating 8 - Good. 107 out of 421 reviews
Rating 6 - Okay. 29 out of 421 reviews
Rating 4 - Poor. 12 out of 421 reviews
Rating 2 - Terrible. 10 out of 421 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, quality hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

JL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siempre un servicio excelente, personal muy amable, en un entorno acogedor.
Stayed 2 nights in Mar 2025

10/10 Excellent

Myungwoo, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent of all
Stayed 1 night in Mar 2025

2/10 Terrible

Fred

Disliked: Staff & service
uncooperative staff
Stayed 1 night in Jan 2025

10/10 Excellent

Noeliz Del Carmen Rodriguez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service!
Stayed 5 nights in Feb 2025

10/10 Excellent

Chaerish

Everything
Stayed 4 nights in Jan 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Salem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelling restaurant

All was great. My only remark, which I have already informed the hotel about, is the smell from cooking eggs inside the restaurant which sticks to your clothes. I can't imagine going to a meeting after having breakfast with this smell. Cooking should be done in kitchen
Stayed 5 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Convenient in New Cairo. Safe with great amenities. Pool area is great with an outdoor bar, heated all year around. Greet gym and restaurants. Staff is accommodating with driver requests, airport pickups etc… great clean, modern rooms. Awesome stay.
Stayed 6 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Staff nice, quiet and quaint, beautiful courtyard
Stayed 2 nights in Dec 2024

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very nice
Stayed 5 nights in Nov 2024

6/10 Okay

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
All service ratings would have been 5 stars if it wasn’t for shift manager/supervisor the night I arrived speaking inappropriately (rude) to one of his staff. Absolutely unacceptable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Bruno

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall happy with my experience
Stayed 1 night in Nov 2024

10/10 Excellent

mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing
Stayed 6 nights in Nov 2024

10/10 Excellent

Mahmoud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Nov 2024

8/10 Good

Gustave David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked all of the staff, excellent attention to the guest, Mr Tudor and Romani excellent! The infrastructure of hotel seems rather old
Stayed 11 nights in Nov 2024

10/10 Excellent

Syed Shujaat Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Renaissance Cairo Mirage City Hotel was truly enjoyable from start to finish. The hotel is beautifully designed with stylish interiors and a warm, welcoming atmosphere. The room was spacious, modern, and spotlessly clean, equipped with all the amenities I needed and a very comfortable bed. I loved the large windows, which let in plenty of natural light and offered a beautiful view of the city. The standout feature of this hotel is the exceptional staff. Every team member I interacted with was attentive, friendly, and eager to help. Whether it was recommendations for local attractions, arranging transportation, or any small request, they handled it with efficiency and a positive attitude. Their commitment to excellent service made the stay even more enjoyable. The breakfast was another highlight, with a fantastic spread of fresh and delicious options to suit any taste. The pool area provided a perfect place to unwind after sightseeing, with comfortable loungers and attentive service. Located in New Cairo, this hotel is perfect for both business and leisure travelers. It’s close to major attractions and business districts, yet offers a quieter and more relaxed environment. Overall, the Renaissance Cairo Mirage City Hotel exceeded my expectations, and I would highly recommend it to anyone visiting Cairo. The wonderful staff truly elevate the experience
Stayed 1 night in Nov 2024

10/10 Excellent

Mar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 1 night in Oct 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with great pool area and friendly staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, and they care about you!

I had a wonderful seven-day stay. Everything from pick-up at the airport to drop-off and in between was perfect. They ensured that all was well and that you were comfortable. Hisham (the navigator), Hager (the breakfast hostess), and Mariam were always awesome and helpful in the breakfast room. Overall, the staff was friendly. One area they could improve is their housekeeping—they always tend (almost every day) to forget something or other, and you have to call to get it.
Stayed 7 nights in Oct 2024

6/10 Okay

Mohamed achraf

Stayed 3 nights in Sep 2024