Hilton Garden Inn Cali Ciudad Jardin

Guests will be asked to pay the following charges at the property:

• You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

• Fee for buffet breakfast: from approximately COP 50000 for adults and from COP 50000 for children
• Airport shuttle fee: COP 90000 per vehicle (one-way)
• Pet fee: COP 50000 per pet, per night
• Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

• Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
• Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
• One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
• Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).