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Hotel Palace Bonanza Playa & Spa

4.5 star property
Elegant beach hotel and 2 outdoor swimming pools
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Palace Bonanza Playa & Spa

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Marina
Hypo-allergenic bedding, minibar, in-room safe, desk
2 restaurants, dinner served, Mediterranean cuisine
2 bars/lounges

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Parking available
    Parking available

Explore the area

Map
Paseo de Illetas s/n, Calvia, Mallorca, 7181
    Ses Illetas Beach
    8 min walk
    Illetas Beach
    11 min walk
    Cala Mayor Beach
    8 min drive
    Palma de Mallorca (PMI)
    25 min drive

Room options

View all photos for Junior Suite, Sea View (Spa Access)

Junior Suite, Sea View (Spa Access)

Junior Suite, Sea View (Spa Access)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
  • 56 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Double Room, Sea View (2 Adults - Spa Access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, Sea View (2 Adults - Spa Access)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 27 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Single Use, Sea View (Spa Access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room Single Use, Sea View (Spa Access)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 27 sq m
  • Sea view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Sea View (Spa Access)

Double Room, Sea View (Spa Access)

Double Room, Sea View (Spa Access)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Presidential Suite, Sea View (Spa Access)

Presidential Suite, Sea View (Spa Access)

Presidential Suite, Sea View (Spa Access)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
  • 76 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Double Room, Sea View (2 Adults + 1 Child - Spa Access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, Sea View (2 Adults + 1 Child - Spa Access)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Sea View (3 adults - Spa Access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, Sea View (3 adults - Spa Access)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Calvia

You'll be connected to the convention centre at Hotel Palace Bonanza Playa & Spa, and within just a 15-minute stroll of Illetas Beach and Ses Illetas Beach. Highlights at this luxury hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, facials and body treatments along with access to the sauna and hot tub. The restaurant, Krystal Restaurant, serves Mediterranean cuisine and is open for dinner. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the indoor swimming pool, nightclub, gym and outdoor tennis court. 5382 square feet (500 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. Free continental breakfast is available daily between 7:30 AM and 10:00 AM. There's also self parking, along with the convenience of a shopping centre shuttle. .This 4.5-property class Illetas hotel is 2.1 km (1.3 mi) from Cala Mayor Beach and 4.3 km (2.7 mi) from Port of Palma de Mallorca.

What's nearby

  • Illetas Beach - 11 min walk
  • Porto Pi Centro Comercial - 5 min drive
  • Port of Palma de Mallorca - 6 min drive
  • Cala Mayor Beach - 8 min drive
  • Bellver Castle - 11 min drive

Getting around

  • Marratxi Pont d Inca Station - 12 min drive
  • Son Costa-Son Fortesa Station - 18 min drive
  • Palma de Mallorca (PMI) - 25 min drive

Restaurants

  • ‪Balneario Illetas - ‬11 min walk
  • ‪Cala Nova - ‬3 min drive
  • ‪Purobeach Illetas - ‬7 min walk
  • ‪Soda Pop Caffe - ‬3 min drive
  • ‪Sa Cala - ‬5 min drive

About this property

Hotel Palace Bonanza Playa & Spa

Elegant beach hotel and 2 outdoor swimming pools
Hotel Palace Bonanza Playa & Spa offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. A health club, a nightclub, and a hot tub are also featured at the luxury Hotel Palace Bonanza Playa & Spa. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Calvia hotel is smoke free.

  • 1 building
  • 285 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Built in 1973
  • Continental breakfast (free)
  • Nightclub
  • Deli
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
Hotel Palace Bonanza Playa & Spa offers 285 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Calvia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (EUR 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bonavista Restaurant
  • Krystal Restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Mini golf
  • Nightclub
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Parasailing
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (5,382 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Building
  • Built in 1973
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rate plans receive breakfast and dinner. Drinks are not included.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per night
  • Late check-out fee: EUR 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Playa Bonanza
Bonanza Playa & Spa Calvia
Hotel Palace Bonanza Playa Spa
Hotel Palace Bonanza Playa & Spa Hotel

Frequently asked questions

What is the cancellation policy at Hotel Palace Bonanza Playa & Spa?

Hotel Palace Bonanza Playa & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Palace Bonanza Playa & Spa?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Hotel Palace Bonanza Playa & Spa on 20 Oct 2024 start from NZ$281.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Palace Bonanza Playa & Spa?

Yep, Hotel Palace Bonanza Playa & Spa has a self car park for EUR 15 per night. Onsite parking is limited.

Are there any beaches close to Hotel Palace Bonanza Playa & Spa?

Yep, Hotel Palace Bonanza Playa & Spa is a short 11-minute walk from Illetas Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Hotel Palace Bonanza Playa & Spa?

Yep, there is an onsite spa at Hotel Palace Bonanza Playa & Spa. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Hotel Palace Bonanza Playa & Spa have a pool?

Hotel Palace Bonanza Playa & Spa has 2 outdoor swimming pools and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Hotel Palace Bonanza Playa & Spa?

Hotel Palace Bonanza Playa & Spa features 2 outdoor pools, a full-service spa and a nightclub.

What makes Hotel Palace Bonanza Playa & Spa a romantic place to stay?

1 hot tub and ocean-view dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Palace Bonanza Playa & Spa.

Is Hotel Palace Bonanza Playa & Spa family-friendly?

You bet! With amenities such as free supervised childcare and a playground, as well as free extra beds in the guestrooms, it's no surprise that Hotel Palace Bonanza Playa & Spa is a hit with families.

Does Hotel Palace Bonanza Playa & Spa serve breakfast?

Yep, free continental brekkie is on offer daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Palace Bonanza Playa & Spa?

No, Hotel Palace Bonanza Playa & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Palace Bonanza Playa & Spa?

Yep, Hotel Palace Bonanza Playa & Spa has 2 restaurants.

What time are check-in & check-out at Hotel Palace Bonanza Playa & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Palace Bonanza Playa & Spa?

No, pets are not allowed.

Is there a golf course on site at Hotel Palace Bonanza Playa & Spa?

There is a golf course next to Hotel Palace Bonanza Playa & Spa.

Hotel Palace Bonanza Playa & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 562 out of 1005 reviews" "
Rating 8 - Good. 363 out of 1005 reviews" "
Rating 6 - Okay. 54 out of 1005 reviews" "
Rating 4 - Poor. 17 out of 1005 reviews" "
Rating 2 - Terrible. 9 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ashraf, San Diego

Liked: Staff & service
Great food, excellent service
Stayed 1 night in Jun 2024

10/10 Excellent

Maya

Stayed 1 night in Jun 2024

8/10 Good

Carlo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vip areas at the pool did not really work. Nice idea, but poor execution (the promised service was not existing, in four hours no service showed up). The breakfast choice was large, the food quality average. The staff at the pool bar was great. The hotel bar at the reception level was disappointing and the service poor due to understaffing. The staff at the reception and the service was very good. Our room was very nice, we had a suite, no complaints except for the lack of toilet paper that we had to remind the staff three times and missing shower gel and conditioner. All in all a very pleasant experience and we like the location Illetas due to its vicinity of Palma and Puerto Portals. The Balneario beach club is a great addition to the location and we liked it a lot. Except for this one we did not find very good dinner opportunities in walking distance.
Stayed 5 nights in May 2024

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I felt comfortable
Stayed 2 nights in Jun 2024

10/10 Excellent

Danine Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel - location is so-so
Stayed 7 nights in Apr 2024

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and had good location. My check in experience wasn’t great, there was only one person at the counter (who was busy) and waited 30 minutes before someone else came. I was supposed to get a welcome drink and didn’t. I then learned that the hotel parking was full and if I wanted to park I had to check with them every day which is inconvenient. Thankfully, they shared with me a free parking nearby. The pool area was big and the sea access was very nice! Overall, it was a good base to explore this side of the island
Stayed 4 nights in Jun 2024

10/10 Excellent

San san

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Roy Bou

Liked: Property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Meagan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars all around!! We were warmly welcomed at check in with a glass of champagne and very friendly service!! Huge shout out to the Kristal restaurant they have inside the hotel as well. We had a three course meal of the beef tenderloin and a sushi platter and Mochi for dessert paired with fresh fruit and the chef even brought us out his own creation of another seafood sashimi! The chef came out twice to greet us and ensure we were having a great meal which it was, the best meal I’ve ever had hands down!!I have never in my life had seafood more fresh and beef so tender as I did here. As a tip, go to that restaurant and skip the buffet they offer in their second restaurant, it was honestly the same price for everything as what we would’ve spent at the buffet. Overall, the hotel is located within a 15 min walk (farthest you’ll go) of 3 other beaches, all different in their own ways. If you don’t feel like walking to another beach, the property has its own beautiful pool with two bars to use and a private dock to jump into the ocean as you please. The room itself was amazing, all the rooms have a view of the ocean which was gorgeous and quiet to sit out on your balcony enjoying the views. All in all, the property was nice and relaxing without too much partying going on (which was what we were looking for) and they had live music and entertainers every night. I will always be dreaming from now on the delicious and amazing dinner from the Kristal restaurant and the stunning views
Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Elena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i was amazing , thank you
Stayed 4 nights in May 2024

8/10 Good

ERIN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were clean expansive. Multiple pools and restaurants. Great views. Buffet breakfast was excellent. So many fresh options. Spa facilities were wonderful. Indoor pool, bath, steam room, sauna, etc. staff was friendly and accommodating. Rooms were comfortable with great attention to detail and the balcony overlooked the sea. We didn’t explore surrounding area of the resort. Only complaint was the lobby and pool bars closed early. We arrived back from dinner in Palma around 10:30 and would have like to sit and enjoy a cocktail but all the bars were closed.
Stayed 1 night in Apr 2024

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and Food
Great Value Hotel , great views , location , lots of repeat visitors
Stayed 6 nights in Apr 2024

8/10 Good

Susie

Stayed 3 nights in Apr 2024

10/10 Excellent

Erling Moen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

8/10 Good

Kat

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find with instant access to the coast
Fabulous location with direct access to the sea and exceptional customer service. Room was a little strange with the bathroom set up and felt a bit basic, but a decent bed and stunning sea view.
Stayed 3 nights in Sep 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All fabulous . Staff at breakfast and dinner were so helpful & friendly, especially Wilson. Will definitely be returning. Could not fault it.
Stayed 4 nights in Aug 2023

8/10 Good

Alina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great. Large varieties of choices. Different cusines each day.
Stayed 5 nights in Jul 2023

8/10 Good

Eligio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
- very nice swimming pools. big pool and facing the sea - there is also an option to jump into the sea if you want to - convenient with bus stop in front of the hotel to take you to palma, if palma is too far, there are bars and restaurants only 4 stops away from the hotel (Soda Pop is highly recommended, very good tanqueray tonic) - staff are helpful and friendly one down side: the room key always not working. I've been changing room key 3 times in 7 days.
Stayed 7 nights in Jun 2023

8/10 Good

CRISTINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room set up is weird
Stayed 3 nights in Jun 2023

10/10 Excellent

Danine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. I’ve been coming back year after year and sometimes more than once in a year! Carmelo (who works on the door in reception) is fantastic - and so is Patricia in the restaurant. Everyone is so friendly and welcoming! Fabulous location for secluded beaches and walking and the pool area is wonderful! Dinner is not great, can get repetitive. But aside from that this place is my fav place, and I’ll keep coming back!
Stayed 5 nights in Apr 2023

4/10 Poor

Keith T, Boston

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Housekeeping services were deplorable. On one day, our room wasn’t even serviced at all, and on most others, certain bathroom amenities were missing or not replaced and the room was not cleaned adequately. We got no apology or compensation from management, despite sending a note of disappointment through Expedia. Also, the products used in the bathroom are of poor quality and recycled (several bottles of “conditioner” contained hand/body cream). Parking in the garage is very tight, making the risk of damage to your car trying to maneuver in and out of spaces when the garage is full pretty high. Overall, a disappointing experience. This hotel certainly should not be classified as 4-star. Two-star, maximum, by any reasonable standard. However, the wait staff at breakfast were amazing (very nice and helpful). That was the only good part of our stay.
Stayed 5 nights in Apr 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping is poor,no vacuum or cleaning floor,always missing vanities, not locking balcony door,no coffee or tea tea
Stayed 6 nights in Apr 2023

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here! Everyone was so nice and helpful when we asked for recommendations. They told us the best beaches to see which are max a 10 minute walk. The pools are really nice and the indoor hot tub was amazing! The rooms were very clean and nice. There is also a bus stop right outside of the hotel, so you can easily go into Palma. Such a great weekend here!
Stayed 2 nights in Mar 2023

10/10 Excellent

WENMING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful view of the ocean. Strongly recommended
Stayed 1 night in Mar 2023