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Royal Palm Plaza Resort Campinas

4.5 star property

Photo gallery for Royal Palm Plaza Resort Campinas

A resort with thatched-roof buildings, palm trees, and a well-lit pathway.
Creator video - submitted by Erika Gentille
An outdoor seating area with thatched-roof tables and chairs, surrounded by greenery and a palm tree.
An aerial view of a resort with multiple buildings, a swimming pool, and a tennis court.
7 outdoor pools, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$795
includes taxes & fees
28 July - 29 July

Explore the area

View map
Avenida Royal Palm Plaza, nº 277, Jd Nova Califórnia, Campinas, SP, 13051-092
  • Place, Royal Palm Hall
    ‪3 min walk‬
  • Place, Campinas Shopping Center
    ‪8 min walk‬
  • Place, Expo Dom Pedro
    ‪21 min drive‬
  • Airport, Campinas (VCP-Viracopos - Campinas Intl.)
    ‪19 min drive‬

Room options

View all photos for Master Twin

A hotel room with two beds, a desk, a chair, and a small table.

Master Twin

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Master Casal

A hotel room with a bed, a desk with a telephone, a chair, a bedside table with a lamp, and a mirror.

Master Casal

8.6 out of 10
Excellent
(9 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Luxury Twin Room

A hotel room with a TV, a desk with a lamp, two beds, and framed artwork on the walls.

Luxury Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Luxo Twin

A hotel room with two beds, a desk, and a chair.

Luxo Twin

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Luxo Familia

A hotel room with two beds, a desk, a television, and a window with curtains.

Luxo Familia

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Luxo Familia Com Cama Extra

A hotel room with two beds, a desk, and a chair. There are two bedside tables with lamps.

Luxo Familia Com Cama Extra

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Luxo Casal

A hotel room with a bed, desk, chair, and two bedside tables.

Luxo Casal

9.0 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Twin

Hypo-allergenic bedding, minibar, in-room safe, desk

Master Twin

9.2 out of 10
Wonderful
(5 reviews)
  • 36 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Luxo Familia Vista Piscina

Luxo Familia Vista Piscina

Luxo Familia Vista Piscina

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Super Luxo Familia

A hotel room with two beds, a dining table, a chair, a small table with a plant, and a framed picture on the wall.

Super Luxo Familia

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Room

  • 30 sq m
  • Sleeps 2
  • Free Wi-Fi

About the area

Campinas

A luxury stay in Campinas awaits you at Royal Palm Plaza Resort Campinas. You'll be 12.8 km (8 mi) from Expo Dom Pedro and 24.9 km (15.5 mi) from Itupeva Outlet Mall. Highlights at this family-friendly hotel include 7 outdoor swimming pools, a full-service spa and a winery. .A relaxing visit to Aflora Spa can include deep-tissue massages and hot stone massages along with body scrubs, facials and aromatherapy. The buffet restaurant, Vila Royal, is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 4 outdoor tennis courts, free kids' club and gym plus access to basketball. 58125 square feet (5400 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. There's also valet parking, along with the convenience of car rentals on site. .In proximity to this 4.5-property class Campinas hotel you'll find Parque Dom Pedro Shopping Mall.

What's nearby

  • Royal Palm Hall - 3 min walk - 0.3 km
  • Campinas Shopping Center - 8 min walk - 0.7 km
  • Parque Dom Pedro Shopping Mall - 20 min drive - 17.6 km
  • Expo Dom Pedro - 21 min drive - 15.1 km
  • Itupeva Outlet Mall - 24 min drive - 29.3 km

Getting around

  • Campinas Center Station - 11 min drive
  • Campinas (VCP-Viracopos - Campinas Intl.) - 19 min drive

Restaurants

  • ‪Rei do Mate - ‬5 min drive
  • ‪Vila Royal Restaurante - Royal Palm Resort - ‬7 min walk
  • ‪Restaurante Terraço Gourmet - ‬6 min walk
  • ‪Bar da Beira - ‬3 min walk
  • ‪Bar Pessoa - ‬7 min walk

About this property

Royal Palm Plaza Resort Campinas

A winery is on site. Royal Palm Plaza Resort Campinas offers its guests a full-service spa, 7 outdoor swimming pools, outdoor tennis courts, and a waterslide. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 58125 square feet (5400 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the luxury Royal Palm Plaza Resort Campinas. For a fee, parking is available.

This 4.5-star Campinas hotel is smoke free.

  • 499 guestrooms or units
  • 6 levels
  • 5 buildings
  • Conference rooms
  • 58125 sq ft of conference space
  • 5400 sq. m of conference space
  • Built in 1970
  • Winery on site
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Royal Palm Plaza Resort Campinas offers 499 accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with cable channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Aflora Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Similar properties

Couples treatment room(s), hot tub, steam room, Turkish bath/hammam
Vitória Hotel Concept Campinas
Cambuí
  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,002 reviews
The price is NZ$190
includes taxes & fees
31 July - 1 Aug
Vitória Hotel Concept Campinas

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (BRL 64 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Adega Cave do Douro
  • La Palette
  • Terraço Gourmet
  • Vila Royal

Things to do

  • 4 outdoor tennis courts
  • 7 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Bingo
  • Books
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Library
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball
  • Waterslide
  • Winery

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (58,125 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Palm Plaza Resort Campinas

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 64 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number 46.134.425/0001-94

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Palm Plaza
Royal Palm Plaza Campinas
Royal Palm Plaza Resort
Royal Palm Plaza Resort Campinas
Royal Palm Plaza Hotel Campinas
Royal Palm Plaza Resort Campinas, Brazil
Royal Palm Plaza Campinas
Royal Palm Plaza Resort Campinas Hotel
Royal Palm Plaza Resort Campinas Campinas
Royal Palm Plaza Resort Campinas Hotel Campinas

Frequently asked questions

Is parking available at Royal Palm Plaza Resort Campinas?

Yep, Royal Palm Plaza Resort Campinas has secured covered valet parking for BRL 64 per night.

How much does it cost to stay at Royal Palm Plaza Resort Campinas?

As of 27 Jul 2026, prices found for a 1-night stay for 2 adults at Royal Palm Plaza Resort Campinas on 28 Jul 2026 start from NZ$795, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Royal Palm Plaza Resort Campinas?

Yep, Aflora Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Royal Palm Plaza Resort Campinas have a pool?

Royal Palm Plaza Resort Campinas has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Royal Palm Plaza Resort Campinas have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Royal Palm Plaza Resort Campinas?

Royal Palm Plaza Resort Campinas features 7 outdoor pools, a full-service spa and a winery.

Is Royal Palm Plaza Resort Campinas family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Royal Palm Plaza Resort Campinas is a hit with families.

Is there a free airport shuttle available at Royal Palm Plaza Resort Campinas?

No, Royal Palm Plaza Resort Campinas does not offer an airport shuttle service.

Is there a bar or restaurant at Royal Palm Plaza Resort Campinas?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Royal Palm Plaza Resort Campinas?

Check-in begins at 5:00 PM. Check-out time is 2:00 PM.

Are pets allowed at Royal Palm Plaza Resort Campinas?

No, pets and service animals are not allowed.

Royal Palm Plaza Resort Campinas Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 403 out of 673 reviews
Rating 8 - Good. 196 out of 673 reviews
Rating 6 - Okay. 48 out of 673 reviews
Rating 4 - Poor. 17 out of 673 reviews
Rating 2 - Terrible. 9 out of 673 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, excellent food, extra friendly kids club
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking forward to staying there again!
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ricardo Junji

Liked: Cleanliness, staff & service, amenities
X
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service ever. The entire staff, including cleaning staff, restaurant, front desk, anyone you may run into in the hotel, are very well trained to be polite, efficient, try to go above an beyond to have the guest’s needs taken care of. I was really impressed. Anywhere, anytime.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Essa é a 3 ou 4 vez que me hospedo no Royal Palm e minhas estadias são sempre ótimas. Os funcionários são prestativos e organizados, a recreação é excelente, os espaços são perfeitos, super recomendo e com certeza voltarei. Como sugestão de melhoria, ter outras opções de chopp e cerveja, eu particularmente, apesar de gostar de Heineken, em dias muito quentes, um chopp leve combina mais.
Mini Ville
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Tania L Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo ótimo, quarto e refeições
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incrivel
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

André Luiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente experiência. recomendo a hospedagem
Stayed 3 nights in Apr 2026
Verified

4/10 Poor

Rafael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Após o check-in, nos deram as chaves dos quartos e não nos deram absolutamente nenhuma informação sobre café da manhã, restaurantes, refeições, horários, reservas de quadra, nenhuma orientação ou explicação sobre onde funcionam as coisas, quais as comodidades, horários, como fazer. Não entregaram os cartões que precisaríamos para retirar as toalhas na piscina. Pedi para comprar um bolo para o aniversário do meu filho no check-in e falaram que me contactariam, não contactaram até eu ir de novo na recepção reclamar. Nível e variedade do buffet bastante aquém de vários outros hotéis do mesmo nível ou mesmo inferiores aqui mesmo em SP. Os cartões dos hóspedes para consumação nos bares não funcionaram todo o fim de semana. Todos assinavam um papel para fazer os pedidos. Resultado? Cobraram-me no checkout quase 130 reais a mais de itens que não pedimos: alguém assinou o pedido e puseram o número do meu quarto. Paguei antes de conferir, depois fiquei intrigado e pedi para ver a assinatura: claramente não era minha, nem mesmo era o meu nome. Pedi estorno e não recebi, vários funcionários tentaram e não sabiam/conseguiam estornar. Me falaram que o financeiro iria me contactar pra devolver o valor indevido. Obviamente em um hotel com tanto descaso e incompetência ninguém até agora entrou em contato. A diária é cara, valores que costumo pagar em hotéis de alto padrão no exterior, mas recebemos esse serviço inadmissível de vexatório e com descaso com as várias solicitações do cliente.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, todos os funcionário muito educados e prestativos. Era como mostra nas fotos.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ester

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
As instalações do quarto onde ficamos eram muito antigo e com mofo no banheiro. Chuveiro com banheira não é funcional quando se tem crianças, risco de queda, a qual aconteceu. Água das piscina muito gelada, não foi uma boa experiencia para minhas filhas.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities
Lugar incrível! Gastronomia fantástica!!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities
Limpeza, cordialidade dos colaboradores e alimentação
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

SILVIA A

Liked: Cleanliness, staff & service, amenities
O quarto como sempre impecavel, a equipe excelente em todos os sentidos. sem falar na comida que estava maravilhosa.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Luiz Gustavo

Liked: Cleanliness, staff & service, amenities
Na recepção faltou um pouco de orientacao sobre o hotel. Super educados mas muitos em treinamento, aparentemente! Comida maravilhosa (aumentaria um pouco o leque de oeixes e carne vernelha ). Tudo muito fresco, garcos muito educados.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities
Atendimento
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Refeições maravilhosas
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

JAQUELINE

Liked: Cleanliness, staff & service, amenities
Comida maravilhosa e recreação sensacional para várias idades!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Heliton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O atendimento é excelente! Em todos os setores!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

geraldo

Liked: Cleanliness, staff & service, amenities
Equipe e quarto impecáveis
Stayed 2 nights in Nov 2025
Verified

8/10 Good

SALVINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto confortável, porém precisa de reforma
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volto sempre

Como sempre atendeu nossas expectativas, tudo maravilhoso, cordialidade, conforto. Enfim Royal Palm se destaca em vários aspectos.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Diana

Liked: Staff & service, amenities, property conditions & facilities
Creo que el lugar es costoso para lo que ofrece. La limpieza y mantenimiento de las habitaciones no están buena, nuestro lava manos estaba tapado. Nadie habla español, así que algunas cosas no son tan claras.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente como sempre! Mas dá pra melhorar…

Pontos fortes: Hotel excelente, instalações ótimas e comida farta, diversa e deliciosa. Funcionários muito gentis e solícitos, e claramente muito bem treinados. Dá pra melhorar: a limpeza nos corredores dos quartos não foi do mesmo nível que de outros lugares; a falta de fiscalização das regras do bom uso da piscina; hóspedes comendo e bebendo dentro da piscina, brincadeiras com bola e esguichos de água que importunam os outros hóspedes, e caixinha de som pessoais “brigando” com o som ambiente da piscina, e impondo um tipo de música de gosto pessoal.
Stayed 4 nights in Mar 2025

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