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Borinquen Thermal Resort

3.5 star property
Riverwalk resort with 3 restaurants and full-service spa

Photo gallery for Borinquen Thermal Resort

Couples treatment room(s), hot tub, steam room
Aerial view
Hot springs
Couples treatment room(s), hot tub, steam room
Villa, 2 Double Beds, Terrace, Garden View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
The current price is NZ$330
includes taxes & fees
25 Nov - 26 Nov

Explore the area

View map
Rincon De La Vieja, Canas Dulces, Guanacaste, 50101
  • Place, Rincón de la Vieja Volcano National Park
  • Place, La Leona Waterfall
  • Place, Rio Negro Hot Springs
  • Airport, Liberia (LIR-Daniel Oduber Intl.)
    ‪73 min drive‬

Room options

View all photos for Villa, 2 Double Beds, Terrace, Garden View

Villa, 2 Double Beds, Terrace, Garden View

Villa, 2 Double Beds, Terrace, Garden View

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Garden
Terrace
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Bungalow

Standard Bungalow

Standard Bungalow

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

8.4 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Bathrobes
Eco-friendly toiletries
  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Bungalow

Superior Bungalow

Superior Bungalow

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Terrace
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Bathrobes
  • 53 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

About the area

Canas Dulces

A family-friendly stay in Canas Dulces awaits you at Borinquen Thermal Resort. You'll be 31.7 km (19.7 mi) from Rincón de la Vieja Volcano National Park and 32.1 km (19.9 mi) from Liberia Parque Central. Highlights at this resort include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the hot springs/mineral springs. The restaurant, La Carreta, serves international cuisine and is open for dinner. For a drink, you can stop by the resort's own poolside bar. Enjoy the outdoor swimming pool, Turkish bath/hammam, Hot tub and sauna. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning free continental breakfast is offered between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights in the region of this 3.5-property class Canas Dulces resort include Santa Rosa National Park and Coco Beach.
View more Resorts in Canas DulcesOpens in a new window

What's nearby

  • Museo de Guanacaste - 59 min drive - 37.8 km
  • Liberia Parque Central - 59 min drive - 38.2 km
  • Iglesia Inmaculada Concepción de María - 59 min drive - 38.2 km
  • Church of La Ermita La Agonia - 61 min drive - 37.5 km
  • La Agonía - 61 min drive - 37.5 km

Getting around

  • Liberia (LIR-Daniel Oduber Intl.) - 74 min drive

Restaurants

  • ‪Soda Curubanda - ‬41 min drive
  • ‪Restaurante La Hacienda - ‬47 min drive
  • ‪Bar El Mirador - ‬14 min drive
  • ‪Bar Restaurante El Mirador - ‬27 min drive
  • ‪La Carreta - ‬2 min walk

About this property

Borinquen Thermal Resort

Riverwalk resort with 3 restaurants and full-service spa
Borinquen Thermal Resort offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

4 meeting rooms and coworking spaces are available. A children's pool, a sauna, and a terrace are also featured at the family-friendly Borinquen Thermal Resort. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Canas Dulces resort.

  • 1 floor
  • 39 guestrooms or units
  • 31 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Locker space
  • Bar by the pool
Borinquen Thermal Resort offers 39 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Canas Dulces resort provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a mud bath, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Zaguan
  • La Carreta
  • La Terraza

Things to do

  • Children's pool
  • Ecotours
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • Ziplining

Family friendly

  • Children's pool
  • In-room cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Mud bath
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 1 floor
  • 31 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Individual furnishings
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CRC 8500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CRC 65000 per vehicle (one way)
  • Rollaway bed fee: CRC 8500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6 AM to 6 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Borinquen Mountain
Borinquen Mountain Resort
Borinquen Mountain Resort Rincon de la Vieja
Borinquen Mountain Rincon de la Vieja
Borinquen Resort
Borinquen Mountain Resort Canas Dulces
Borinquen Mountain Canas Dulces
Resort Borinquen Mountain Resort & Spa Canas Dulces
Canas Dulces Borinquen Mountain Resort & Spa Resort
Borinquen Mountain Resort & Spa Canas Dulces
Resort Borinquen Mountain Resort & Spa
Borinquen Mountain Resort Spa
Borinquen Mountain
Borinquen Mountain Resort
Borinquen Mountain & Spa
Borinquen Thermal
Borinquen Mountain Resort Spa
Borinquen Thermal Resort Resort
Borinquen Thermal Resort Canas Dulces
Borinquen Thermal Resort Resort Canas Dulces

Frequently asked questions

What is the cancellation policy at Borinquen Thermal Resort?

Borinquen Thermal Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Borinquen Thermal Resort?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Borinquen Thermal Resort on 25 Nov 2025 start from NZ$329.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Borinquen Thermal Resort?

Yep, Borinquen Thermal Resort has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Borinquen Thermal Resort?

The closest beach to Borinquen Thermal Resort is Coco Beach (42.6 km).

Is there a spa on site at Borinquen Thermal Resort?

Yep, there is an onsite spa at Borinquen Thermal Resort. It has a hot tub, a steam room, a mud bath and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Borinquen Thermal Resort have a pool?

Yep, and guests love it! Borinquen Thermal Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 6 AM to 6 PM.

What luxury perks are available at Borinquen Thermal Resort?

Borinquen Thermal Resort features a full-service spa, an outdoor pool and 3 restaurants.

What makes Borinquen Thermal Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Borinquen Thermal Resort.

Is Borinquen Thermal Resort family-friendly?

You bet! With amenities such as a children's pool and a deli, as well as free infant beds in the guestrooms, it's no surprise that Borinquen Thermal Resort is a hit with families.

Does Borinquen Thermal Resort serve breakfast?

Sure does, free continental breakfast is offered daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Borinquen Thermal Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Borinquen Thermal Resort?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Borinquen Thermal Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Borinquen Thermal Resort?

No, only service animals are allowed.

Reviews

Borinquen Thermal Resort Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 423 out of 670 reviews
Rating 8 - Good. 177 out of 670 reviews
Rating 6 - Okay. 40 out of 670 reviews
Rating 4 - Poor. 20 out of 670 reviews
Rating 2 - Terrible. 10 out of 670 reviews

Reviews

10/10 Excellent

Mary

Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

John, Conestoga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room and property were very beautiful. We stayed in the private room with a hot tub (all the way at the top). The staff at the front desk weren’t super welcoming, but the staff everywhere else were awesome! Especially Danny, he made us feel welcome and we hardly had to wait anytime we needed picked up. The food for breakfast and dinner was fantastic! Our big complaint was not being able to drive to our room and the hot springs were very stinky (not the case in other hot springs that we have gone to in the area - so definitely figure out the source of the hot springs when booking). Overall this was a nice place that seemed very family friendly. Beware if you go during high time as the transportation is definitely going to be an issue then.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anna

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Big, clean rooms. Excellent breakfast and dinner menu. Friendly staff. It is a 2 minute walk up beach, this beach is quite rustic and a few more minutes to walk to more sandy beach. My only con was the outdoor grounds could have used a power wash and the pool sitting area was dirty and slimy.
Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth, Houston

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was an amazing property. Beautiful location and great service. Plenty of activities! Even on a rainy days, you can enjoy the sauna and hot springs. The swimming pool was enjoyable and we saw monkeys in the trees while we were at the pool and restaurant. The property is beautiful. I enjoyed walking everywhere, but there was also a shuttle service available. I definitely plan on going back again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Camille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is an absolute gem! I will give a detailed an honest review of Borinquen: Communication - 5/5 Throught whatsapp i was able to communicate directly with stafff before we got there. We organized our transportation through whatsapp with detailed info. They answered all my little questions about Drone usage, excursions, and general inquiry. Even when we were at the resort already, this was the best way to reach them as well. Faciltiies - 5/5 This place is magical. Because it is in the mountains and the foliage is so beautiful. We went during rainy season, which we expected a drizzle here and there, and this is what made the place lush is that tropical rain that comes and goes and helps cool the place down. Loved our bungalow it was so cozy and felt luxurious. The balcony was a generous size and i even filmed my yoga content here! What a beautiful backdrop for my videos! Lets not forget the natural thermal pools that heated up the natural saunas and the volcanic mud experience. This was just cherry on the cake! Excursions, spa, and staff -10/10 The costa rican culture is seen in the rooms, in nature, and also in the warmth of the locals there. Gave this many stars ⭐️ as no words can describe the experience. We did the 4 senses tour, with a guide that made us feel so comfortable with the horses. An unforgettable experience going up the mountains seeing the volcano while horseback riding. Bring bug she ray this ia non negotiable! Now the spa is just a dream! The view!
Spa
Breakfast
Pool area — views everywhere!
Deep in the mountains while ziplining
Stayed 4 nights in Jun 2025

8/10 Good

Amol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is very nice for a relaxing trip. Food options are good and the best part is the thermal hot springs and pool facilities. Getting to the resort is bit of a drive from the airport and you should have a vehicle otherwise it is very remote.
Stayed 3 nights in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities
Great service
Stayed 2 nights in Jun 2025

6/10 Okay

Jesus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect and all employees were courteous except the ladies at reception that work in the morning I believe one of the girls name is Sofia and her attitude is so bad and doesn’t even greet customers acts as if she eats scorpions on a daily basis passing the poison to customers. I have stayed at borinquen 3 times and next time I go if they are still there at check in I will definitely bring it to their attention about their bad attitudes.
Stayed 7 nights in May 2025

10/10 Excellent

Peggi

Travelled with partner
Liked: Amenities, property conditions & facilities
The property is majestic, the staff capable and always ready to assist. The staff that maintain the property are so kind and amazing at their jobs. They have passion for the property and are experts at what they do. This property is unique as you get to enjoy all the amenities while looking at monkeys, lizards, birds, panthers, etc. In their natural habitat. The drive to the resort is part of the experience as you are on a road to a wonderful adventure.
Stayed 1 night in May 2025

10/10 Excellent

julia carrero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has volcano water swimming pools , clay treatment , a unique spa , zip line delicious local plates and super nice and charming employees. Place is beautiful and quiet . We enjoy a lot our anniversary vacation trip there . We recommend this place 100%!
Stayed 5 nights in May 2025

10/10 Excellent

Tommie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Getaway!!

Last minute trip for a couple of days getaway. The property is beautiful and the staff very friendly and helpful. The pool was excellent and Armando made great drinks at the swim up bar. The spa was outstanding. Looking forward to returning soon.
Stayed 2 nights in May 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful resort that is a bit far from town but very lovely and quiet. They have wonderful staff that are happy to help you. There are events to that you can do while on the property- I did a horseback ride to the "top of the world" with my kids. It was wonderful, and we saw 2 waterfalls as well. The resort has a nice trail where you can see a fumerole- steam and hot water coming from the ground- and bubbling mud too. There is ziplining and plenty of food choices at the restaurant. They all spoke English and were so kind to my family. I didn't try the spa but I'm sure it's top notch too.
Stayed 6 nights in Apr 2025

2/10 Terrible

Katie

Stayed 1 night in Apr 2025

8/10 Good

Rachelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property! It was absolutely gorgeous! We were a little bummed that the one restaurant wasn’t open for more food options but still loved our stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most relaxing resorts I have ever been to! SO TOTALLY nice to be somewhat isolated and just enjoy the beautiful scenery and wildlife!
Stayed 2 nights in Mar 2025

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful tranquil great place to start a vacation.
Stayed 3 nights in Apr 2025

10/10 Excellent

cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort very quiet and peaceful. Excursion with horse back riding and zipline was awesome. Our guides were great lots of fun and laughs. Monkeys , birds and iguanas lots of wildlife Very friendly staff .Hope to go back
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Each bungalow was completely separate from the others on a hill, so there was no noise at night (except the howler monkeys). Very peaceful and the pool, hot springs, sauna and hiking trail were easy to access.
Stayed 3 nights in Feb 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Morgan Joan

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Dana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although the food was delicious, you may want to have nightly specials! Also you may want to consider having golf carts for rent as extra transportation to & from the vilas for after hours!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 kids and 2 adults- this property is amazing. Food is good, ambiance is amazing and the people are even better. Sure food options are more limited than an all inclusive but you’re 1.5 hours aways from any city and we never went hungry. The people are amazing and the property is beautiful- would absolutely stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful resort in the jungle !!

What an amazing place !! The accommodations were 5star .. service amazing !! And the food was fabulous !! Didnt need to go off site for anything. We would definitely stay here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Francisco Garcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is peaceful and clean. Most staff was friendly. We only had one unpleasant experience. On Tuesday, the twelfth. I think his name was Eric. My husband stayed he spoke to him rudely. I loved Jose Maria and Genesis! They are genuinely kind and friendly. I would love to go back, however, the road leading to the resort is very rough! You almost need a 4 x 4. It’s a dirt road and lots of curves and narrow! I can not imagine it when it rains. I also noticed some small worms in the room. I didn’t mind it since the resort is out in nature. I think they were harmless. The pool is very beautiful and so is the dining area.
Stayed 4 nights in Mar 2025