Costa Rica accommodation

Check-in was smooth, and thoughtful! We had reserved a king room that apparently was on the 3rd floor, but the desk clerk noted our large suitcase and carry-ons and offered us an upgrade to a suite on the first floor since there are no elevators. Kudos to the gentleman and thank you!

This was by far the best resort we’ve ever stayed at. Everyone is super friendly and welcoming. Tony, from TreeTops Grill, always went above and beyond. He was always so kind. Lenny, our housekeeper, always brought a smile to our face with her cute towel decorations. This will be our go to resort! There is so much to explore and do at this resort.

After reading all the reviews on this resort, my son and I still decided to book it. Our time in Costa Rica was meant to spend days of exploring the country with activities away from the resort, so we can get to know the people, and also have restful days that we can enjoy. The resort was very clean the rooms were clean and comfortable. All of the staff are extremely nice. The food was pretty good to us. We never tasted anything bad. They overcooked steak at the buffet was the worst part of the foods. They had tons of food options and theme nights. They had great entertainment at this resort. Besides the buffet, they have four restaurants. My only complaint about this resort is you cannot make reservations unless you want to go and wait in line at 5 PM for a return time, or you’re basically not going to get in. After staying there for eight days and the staff seeing us try, we were able to get some accommodations made to enjoy three of the restaurants. If you’re looking for a place to relax, have the drinks and not worry about the food, enjoy a beautiful beach that also has snorkeling, kayaks, and paddle boards to use and the waterpark; then stay here. We met the most amazing people as well and made our trip so much fun!