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AVA Resort Cancun

Photo gallery for AVA Resort Cancun

A balcony with a sofa, a wicker chair, and a small table. The balcony overlooks a body of water and a distant shoreline.
Creator video - submitted by Fall For Your Travels LLC
A hotel with a large pool area, including a water slide and lounge chairs.
A spacious dining area with round tables and chairs, large windows offering a view, and hanging wicker light fixtures.
A hotel room with a large bed, a view of the ocean, a seating area with a cushioned bench, and a wall-mounted light fixture.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$902
includes taxes & fees
6 Oct - 7 Oct

Explore the area

View map
Blvd. Kukulcán 25.3, Zona Hotelera, Cancun, QROO, 77500
  • Place, Riviera Cancun Golf Resort
    ‪17 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min drive‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Oceanfront

A hotel room with two beds, a large window with curtains, a wooden chair, and a view of the sea.

Room, 2 Queen Beds, Oceanfront

9.2 out of 10
Wonderful
(45 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (Panoramic, King & King)

A hotel room with a large bed, a TV mounted on the wall, a view of the ocean, and a balcony with a table and chairs.

Suite, 2 Bedrooms (Panoramic, King & King)

  • Ocean view
  • 123 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for F&F Sundeck Suite

A balcony with a view of the sea, a sun lounger, a small table, and two wicker chairs.

F&F Sundeck Suite

8.6 out of 10
Excellent
(12 reviews)
  • Ocean view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Panoramic Suite, 2 Bedrooms

A modern hotel room with a large balcony overlooking a pool and the sea.

Panoramic Suite, 2 Bedrooms

  • Ocean view
  • 122 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 King Bed

View all photos for Suite, Oceanfront (F&F)

A spa area with a hot tub, wicker furniture, and a view of the sea.

Suite, Oceanfront (F&F)

8.4 out of 10
Very good
(11 reviews)
  • Ocean view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Suite, 1 Bedroom (Penthouse)

A hotel room with a large bed, a view of the sea, a balcony with seating, and a modern design.

Suite, 1 Bedroom (Penthouse)

  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Central)

A modern room with a dining area, a sofa, and a view of the sea through large glass doors.

Suite, Oceanfront (Central)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 155 sq m
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Oceanfront (Gala)

A hotel room with two beds, a large window with a view of the sea, a flat-screen TV, and a small seating area.

Suite, 2 Bedrooms, Oceanfront (Gala)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 126 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

View all photos for Room, Oceanfront (Couples)

A hotel room with a large bed, a view of the ocean through a sliding door, and a balcony with outdoor seating.

Room, Oceanfront (Couples)

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Oceanfront

A hotel room with a large bed, a view of the sea, a balcony with seating, and a modern design.

Room, 1 King Bed, Accessible, Oceanfront

  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Oceanfront (Central)

A balcony with wicker furniture, a view of the sea, and a glass door leading to the room.

Room, Oceanfront (Central)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, 3 Bedrooms

A hotel room with two beds, a small seating area, and a large window offering a view of the sea.

Panoramic Suite, 3 Bedrooms

  • Ocean view
  • 167 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

View all photos for Panoramic Suite, 4 Bedrooms

A hotel room with a large bed, a TV mounted on the wall, and a view of the sea through the windows.

Panoramic Suite, 4 Bedrooms

  • Ocean view
  • 166 sq m
  • 4 bedrooms
  • Sleeps 12
  • 1 Double Sofa Bed, 2 Queen Beds and 2 King Beds

View all photos for Suite, 1 Bedroom, Oceanfront (Gala)

A modern hotel room with a large sliding glass door leading to a balcony with a view of the sea.

Suite, 1 Bedroom, Oceanfront (Gala)

  • Ocean view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront

A hotel room with a large bed, a view of the sea, a television, and a balcony with seating.

Room, 1 King Bed with Sofa bed, Oceanfront

9.2 out of 10
Wonderful
(68 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Penthouse)

A modern living room with a large window, a sofa, a small table, and a view of the sea.

Suite, 2 Bedrooms (Penthouse)

  • Ocean view
  • 168 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront (Adult Only)

A hotel room with a bed, a sofa, a small ottoman, a round mirror, and a wall-mounted light fixture.

Room, 1 King Bed with Sofa bed, Oceanfront (Adult Only)

  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Oceanfront (Adult Only)

A hotel room with two beds, a TV, a balcony with a view of the sea, and a small seating area.

Room, 2 Queen Beds, Oceanfront (Adult Only)

  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

A hotel room with a large bed, a TV, a balcony with a view of the sea, and a small table.

Room

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 43 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room

A hotel room with two beds, a TV, a desk, and a view of the sea.

Room

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

A hotel room with a large bed, a view of the sea, a balcony, and a small table with a phone.

Room

  • Sea view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

A luxury stay in Cancun awaits you at AVA Resort Cancun. You'll be 3 km (1.9 mi) from Riviera Cancun Golf Resort and 8.8 km (5.5 mi) from Delfines Beach. .A pampering day can include deep-tissue massages, sports massages and body wraps along with access to the sauna and hot tub. Spend the day at the beach and enjoy the 6 outdoor swimming pools, free water park and nightclub. Meeting rooms and a conference centre are among the business amenities offered. Other amenities include 14 restaurants, 2 coffee shops/cafes and free Wi-Fi in public areas. There's also the convenience of free valet parking.
View more Resorts in CancunOpens in a new window

What's nearby

  • Riviera Cancun Golf Resort - 17 min walk - 1.5 km
  • Arrecife de Puerto Morelos National Park - 1 min drive - 0.2 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 4 min drive - 1.5 km
  • Delfines Beach - 17 min drive - 10.9 km
  • Moon Palace Golf Club - 19 min drive - 14.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Lobby Bar - ‬19 min drive
  • ‪Digit Bar - ‬2 min walk
  • ‪Grand Lobby Bar - ‬18 min drive
  • ‪Aroma Café - ‬4 min walk
  • ‪Boulangerie - ‬19 min drive

About this property

AVA Resort Cancun

Some rates at AVA Resort Cancun are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of AVA Resort Cancun, you'll find a full-service spa, a complimentary water park, and 6 outdoor swimming pools. There are 14 restaurants and 2 coffee shops/cafes on site. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi.

A children's pool, a nightclub, and a fitness centre are also featured at the luxury AVA Resort Cancun. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Cancun property.

  • 1622 guestrooms or units
  • 9 levels
  • 2 buildings
  • 14 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 4 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Built in 2024
  • Nightclub
  • Kid's club (free)
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • ATM
  • Smoking in designated areas
AVA Resort Cancun offers 1622 air-conditioned accommodations, which are accessible via exterior corridors, and features outdoor private hot tubs and tablet computers. 65-inch LED televisions come with cable channels and pay-per-view films. Espresso makers and free minibar items are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes and hairdryers.

This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and safes, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 10 treatment rooms. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at AVA Resort Cancun

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at AVA Resort Cancun?

AVA Resort Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at AVA Resort Cancun?

As of 5 Oct 2026, prices found for a 1-night stay for 2 adults at AVA Resort Cancun on 6 Oct 2026 start from NZ$902, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at AVA Resort Cancun?

Yep, AVA Resort Cancun has free valet parking.

Are there any beaches close to AVA Resort Cancun?

The closest beach to AVA Resort Cancun is Delfines Beach (7 km).

Is there a spa on site at AVA Resort Cancun?

Yep, there is an onsite spa at AVA Resort Cancun. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as sports massages.

Does AVA Resort Cancun have a pool?

AVA Resort Cancun has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at AVA Resort Cancun?

AVA Resort Cancun features 2 poolside bars, 6 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, 24-hour room service and free minibar items.

What makes AVA Resort Cancun a romantic place to stay?

A hot tub and 24-hour room service, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at AVA Resort Cancun.

Is AVA Resort Cancun family-friendly?

You bet! With amenities such as a free children's club, a children's pool and an arcade, it's no surprise that AVA Resort Cancun is a hit with families.

Are there hot tubs in the rooms at AVA Resort Cancun?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at AVA Resort Cancun?

No, AVA Resort Cancun does not offer an airport shuttle service.

Is there a bar or restaurant at AVA Resort Cancun?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at AVA Resort Cancun's 14 restaurants.

What time are check-in & check-out at AVA Resort Cancun?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at AVA Resort Cancun?

No, pets and service animals are not allowed.

Is there a golf course on site at AVA Resort Cancun?

There is a golf course next to AVA Resort Cancun.

AVA Resort Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1039 out of 1716 reviews
Rating 8 - Good. 294 out of 1716 reviews
Rating 6 - Okay. 189 out of 1716 reviews
Rating 4 - Poor. 88 out of 1716 reviews
Rating 2 - Terrible. 106 out of 1716 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort 100% recommend
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! Would highly recommend for families, incredible experience, food is amazing!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good lots of restaurants
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
8/10 would stay again
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean hotel
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love the resort from transportation from the airport, welcoming, all the staff and food was excellent!!!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! The pools are beautiful, the food is top quality, and the service was excellent. I highly recommend AVA Resort and can’t wait to come back!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is ABOVE AND BEYOND any place I have visited in the cancun area. The STAFF were EXCELLENT from checkin to check-out,the food 10 out of ten ,grounds spotless , already planning to return.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great AC, lots of well maintained amenities, many food options.
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort and the restaurants were good! It’s really not a beach resort, but the pools were fantastic.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great for kids and adults alike
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff , a lot off activities in the resort
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very delicious food, service is excellent. The only minus is seaweed, but this is summer which is expected
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the tub on the balcony, the food and drinks were amazing the pool the beach was amazing
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our concierge Israel was amazing! The food was unbelievable and the service throughout the entire resort was phenomenal!!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were amazing and super helpful. Rooms were clean and felt very comfortable.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful, great resort to unwind! Most recommended
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent from beginning to end and the rooms were super clean. The view was just amazing. Food options were excellent as well. I highly recommend this place to anyone!
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. A lot to do for every member of the family. Lots of pools so if you are going for several days there are different places to enjoy. Food was great as well. Staff was amazing everywhere except in the AVA KIDS area, staff there was not helpful and very disrespectful otherwise I loved the hotel
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best vacation we ever had! Great place & family friendly!
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff great beach view
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect family vacation!
Stayed 3 nights in Apr 2026