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Moon Palace Cancun - All-Inclusive

A resort with a large swimming pool, beach access, and multiple buildings.

An outdoor patio with tables and chairs, umbrellas, and a view of a pool and beach.

A spacious lobby with a central fountain, a grand staircase, and a high ceiling with a skylight.

A modern hotel room with a dining area, a seating area with a view of the ocean, and a balcony with a view of the sea.

Overview
Rooms
Location
Policies

Very good

Popular amenities

Spa
Parking included
Free Wi-Fi

includes taxes & fees

13 Oct - 14 Oct

Explore the area

Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500

Place, Grand Outlet Riviera Maya
‪9 min walk‬
Place, Xoximilco
‪10 min walk‬
Place, Moon Palace Golf Club
‪11 min walk‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪11 min drive‬

Room options

A modern living room with a sofa, coffee table, and dining area.

Superior Governor Suite

Exceptional

Ocean view
90 sq m
1 bedroom
Sleeps 5
1 King Bed

A hotel room with a bed, a desk, a TV, a bathroom with a bathtub, and a view of the pool area.

Swim Up Suite

Garden view
45 sq m
1 bedroom
Sleeps 5
1 King Bed

Superior Two Bedroom Presidential Suite

Sea view
167 sq m
2 bedrooms
Sleeps 7
1 King Bed and 2 Double Beds

A hotel room with a large bed, a bathroom with a bathtub, a desk with a lamp, and a view of the outside.

Superior Honeymoon Suite - King Size Bed

Wonderful

Partial sea view
45 sq m
1 bedroom
Sleeps 2
1 King Bed

A modern living room with a sofa, coffee table, and round dining table with chairs. A flat-screen TV is mounted on the wall.

Superior Two Bedroom Suite Golf Course View

Golf view
86 sq m
2 bedrooms
Sleeps 7
1 King Bed and 2 Double Beds

A hotel room with a bed, a desk, a chair, a TV, a bathtub, and a view of the outdoors.

Superior Deluxe Garden View

Excellent

Garden view
45 sq m
1 bedroom
Sleeps 2
1 King Bed OR 2 Double Beds

Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)

Exceptional

Garden view
45 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

A hotel room with a bed, a desk, a TV, a bathroom, and a view of the outdoors.

Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana

Ocean view
45 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

A modern hotel room with a large bed, a desk, a television, and a view of greenery outside.

Three-Bedroom Villa with Golf Course View

Golf view
128 sq m
3 bedrooms
Sleeps 8
2 King Beds and 2 Double Beds

A bed with a white sheet, a wooden textured area, a yellow ball, white slippers with a crown, and blue bags with octopus designs.

Superior Family Deluxe - Kids & Teens Stay Free

Very good

Garden view
90 sq m
2 bedrooms
Sleeps 7
1 King Bed and 2 Double Beds

A hotel room with two beds, a bathroom with a bathtub, a desk with a coffee maker, and a TV displaying the hotel name.

Superior Deluxe Garden View - Kids & Teens Stay Free

Good

Garden view
45 sq m
1 bedroom
Sleeps 5
1 King Bed OR 2 Double Beds

Superior Deluxe Ocean View - Kids & Teens Stay Free

Good

Ocean view
45 sq m
1 bedroom
Sleeps 5
1 King Bed OR 2 Double Beds

A hotel room with a large bed, a TV, a sofa, a small table with a bottle, and a view of a garden and pool.

Superior Junior Suite Golf Course View with Golf Cart Included

Exceptional

Golf view
65 sq m
1 bedroom
Sleeps 2
1 King Bed

About the area

Cancun

A luxury stay in Cancun awaits you at Moon Palace Cancun - All-Inclusive. You'll be 0.9 km (0.6 mi) from Moon Palace Golf Club and 10.7 km (6.7 mi) from Riviera Cancun Golf Resort. .A day of pampering at O Spa can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. The theme restaurant, Momo Teppanyaki, serves Asian cuisine and is open for dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the 7 outdoor swimming pools and 2 outdoor tennis courts. Other amenities include 16 restaurants, 2 coffee shops/cafes and a golf course. Each morning free breakfast is served. There's also free valet parking, along with the convenience of an airport shuttle.

View more Resorts in Cancun

What's nearby

Grand Outlet Riviera Maya - 9 min walk - 0.8 km
Xoximilco - 10 min walk - 0.9 km
Moon Palace Golf Club - 11 min walk - 1.0 km
Riviera Cancun Golf Resort - 11 min drive - 7.0 km
Delfines Beach - 22 min drive - 20.7 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 8 min drive

Restaurants

‪Lobby Bar - ‬7 min drive
‪Digit Bar - ‬13 min drive
‪Grand Lobby Bar - ‬6 min drive
‪Aroma Café - ‬14 min drive
‪Boulangerie - ‬7 min drive

About this property

Moon Palace Cancun - All-Inclusive

Moon Palace Cancun - All-Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. Summer fun is a breeze at Moon Palace Cancun - All-Inclusive, where you can play a round of golf at the golf course, cool off in one of the 7 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 16 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 11 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Cancun property.

1334 guestrooms or units

3 levels

16 buildings

16 dining venues

3 swim-up bars

11 bars or lounges

2 coffee shops

Buffet breakfast (free)

Nightclub

Manager's reception (free)

Deli

Kid's club (free)

Supervised kid's activities (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

Television in lobby

On-site shopping

Bellhop

Lift

Smoking in designated areas

Water dispenser

Locker space

Bar by the pool

Moon Palace Cancun - All-Inclusive offers 1334 accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Memory foam beds feature down duvets and premium bedding. 55-inch Smart televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

O Spa has 36 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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A resort with multiple swimming pools, a water park, and a beach area.

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Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free uncovered self parking on site
Free uncovered valet parking on site
Limited on-site valet and self parking

Food and drink

Free buffet breakfast available daily
11 bars/lounges
16 restaurants
2 coffee shops/cafes
3 swim-up bars
A poolside bar
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

Agra
Los Caporales
Momo Teppanyaki
Riviera Maya
Trattoria

Things to do

2 outdoor tennis courts
27-hole golf course
5 outdoor pickleball courts
7 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Beach yoga
Billiards/pool table
Children's pool
Concerts/live shows
Designer stores
Evening entertainment
Fitness classes
Foosball table
Free beach club
Free children's club
Full-service spa
Games
Golf
Golf carts
Golf clubhouse
Golf driving range
Golf lessons
Gym
Kayaking
Mini golf
Nightclub
Pilates classes
Playground
Pro golf shop
Sauna
Shopping
Steam room
Table tennis
TV in common areas
Water sports equipment
Waterslide
Windsurfing

Family friendly

7 outdoor pools
Arcade/game room
Baby toys
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
Lifeguards on site
Mini golf
Playground
Snack bar/deli
Soundproofed rooms
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Lockers
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
Marina
On the beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

36 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Sports massages
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Accessible shuttle
Front entrance ramp
Handrails in stairways (60 centimetre high)
Lift (199 centimetre wide door)
Smooth flooring in room
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

16 buildings
3 floors
At least 80% organic food
Banquet hall
Comprehensive food waste policy
Designated smoking areas
Double-glazed windows
Lifeguards
Living plant wall
Local artist showcase
Local culture and ecosystem education
Locally sourced food prioritised
Locally-owned and organised tours and activities
Some LED lighting used
Some profits reinvested in community and sustainability
Vegan dining options
Vegetarian dining options
Waste recycling policy

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Memory foam mattress
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-inch smart TV with cable/satellite channels
Pay films

Food and drink

24-hour room service
Champagne service
Espresso maker
Free bottled water
Free stocked minibar
Meal delivery service
Restaurant dining guides

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches used
Free local calls
Free long-distance calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Recycling
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 26 per person (return)
Airport shuttle fee per child: USD 26 (return), (up to 17 years old)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Property Registration Number 005-007-000963/2025

We should mention

Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Moon Palace Golf Resort All Inclusive

Moon Palace Golf Resort All Inclusive Cancun

Moon Palace Resort All Inclusive

Moon Palace Golf Cancun

Moon Palace Cancún All Inclusive All-inclusive property Cancun

Moon Palace Cancún All Inclusive Cancun

Frequently asked questions

What is the cancellation policy at Moon Palace Cancun - All-Inclusive?

Moon Palace Cancun - All-Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Moon Palace Cancun - All-Inclusive?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Moon Palace Cancun - All-Inclusive on 13 Oct 2026 start from NZ$664, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Moon Palace Cancun - All-Inclusive?

Yep, Moon Palace Cancun - All-Inclusive has a free self car park and free valet parking.

Are there any beaches close to Moon Palace Cancun - All-Inclusive?

The closest beach to Moon Palace Cancun - All-Inclusive is Delfines Beach (11.6 km).

Is there a spa on site at Moon Palace Cancun - All-Inclusive?

Yep, O Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Moon Palace Cancun - All-Inclusive have a pool?

Yep, and guests love it! Moon Palace Cancun - All-Inclusive has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Moon Palace Cancun - All-Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Moon Palace Cancun - All-Inclusive?

Moon Palace Cancun - All-Inclusive features 7 outdoor pools, a full-service spa and a nightclub. All guestrooms come with Hot tubs, memory foam beds and premium bedding.

What makes Moon Palace Cancun - All-Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Moon Palace Cancun - All-Inclusive.

Is Moon Palace Cancun - All-Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Moon Palace Cancun - All-Inclusive is a hit with families.

Are there hot tubs in the rooms at Moon Palace Cancun - All-Inclusive?

Yep, all rooms come with private hot tubs.

Does Moon Palace Cancun - All-Inclusive serve breakfast?

Yep, complimentary buffet brekkie is available daily.

Is there a free airport shuttle available at Moon Palace Cancun - All-Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Moon Palace Cancun - All-Inclusive?

Yep, they've got a poolside bar and 16 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Moon Palace Cancun - All-Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Moon Palace Cancun - All-Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Moon Palace Cancun - All-Inclusive?

Yep, Moon Palace Cancun - All-Inclusive has a 27-hole golf course. A golf driving range, golf lessons, mini golf and golf carts are also available.

Moon Palace Cancun - All-Inclusive Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

29 May 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was great, room service was good. All inclusive food was great as well. Very friendly staff. Close to Cancun airport took us 20mins.

Stayed 4 nights in May 2026

Verified review

10/10 Excellent

Hamid Khalil

26 Apr 2026

Family friendly good food

Stayed 7 nights in Apr 2026

Verified review

10/10 Excellent

Varun Kumar

2 Apr 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff, nice amenities, great food and service

Stayed 4 nights in Mar 2026

Moon Palace Cancun - All-Inclusive

Photo gallery for Moon Palace Cancun - All-Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Superior Governor Suite

Superior Governor Suite

View all photos for Swim Up Suite

Swim Up Suite

View all photos for Superior Two Bedroom Presidential Suite

Superior Two Bedroom Presidential Suite

View all photos for Superior Honeymoon Suite - King Size Bed

Superior Honeymoon Suite - King Size Bed

View all photos for Superior Two Bedroom Suite Golf Course View

Superior Two Bedroom Suite Golf Course View

View all photos for Superior Deluxe Garden View

Superior Deluxe Garden View

View all photos for Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)

Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)

View all photos for Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana

Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana

View all photos for Three-Bedroom Villa with Golf Course View

Three-Bedroom Villa with Golf Course View

View all photos for Superior Family Deluxe - Kids & Teens Stay Free

Superior Family Deluxe - Kids & Teens Stay Free

View all photos for Superior Deluxe Garden View - Kids & Teens Stay Free

Superior Deluxe Garden View - Kids & Teens Stay Free

View all photos for Superior Deluxe Ocean View - Kids & Teens Stay Free

Superior Deluxe Ocean View - Kids & Teens Stay Free

View all photos for Superior Junior Suite Golf Course View with Golf Cart Included

Superior Junior Suite Golf Course View with Golf Cart Included

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About the area

Cancun

What's nearby

Getting around

Restaurants

About this property

Moon Palace Cancun - All-Inclusive

Similar properties

Moon Palace The Grand Cancun - All-inclusive

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Moon Palace Cancun - All-Inclusive Reviews

Reviews

Very good

8.6/10