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Holiday Inn Express Cancun Zona Hotelera

Property class: 2.5

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Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Parking available

Explore the area

View map
Paseo Pok-Ta-Pok: 21 Y 22, Zona Hotelera, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, Cancun Golf Club at Pok Ta Pok
    ‪5 min walk‬
  • Place, Tortuga Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬

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About the area

Cancun

Holiday Inn Express Cancun Zona Hotelera places you steps from Nichupté Lagoon and within a short 5-minute stroll of Cancun Golf Club at Pok Ta Pok. Highlights at this hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include a 24-hour business centre and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 30-minute walk of this Zona Hotelera hotel include West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Tortuga Beach.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Cancun Golf Club at Pok Ta Pok - 5 min walk - 0.4 km
  • Plaza Caracol Mall - 3 min drive - 1.8 km
  • Tortuga Beach - 4 min drive - 2.1 km
  • Cancun Convention Center - 4 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

  • ‪El Mirador - ‬6 min drive
  • ‪Campo de Golf Pok-Ta-Pok - ‬6 min walk
  • ‪Flor De Sal - ‬6 min drive
  • ‪El Oriental - ‬6 min drive
  • ‪El Caribeño - ‬18 min walk

About this property

Holiday Inn Express Cancun Zona Hotelera

Holiday Inn Express Cancun Zona Hotelera offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 248 square feet (23 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Cancun Zona Hotelera. Parking is available for a fee.

  • 1 building
  • 119 guestrooms or units
  • 2 levels
  • 248 sq ft of conference space
  • 23 sq. m of conference space
  • Breakfast available (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Dining venue
Holiday Inn Express Cancun Zona Hotelera offers 119 accommodations. Cable televisions are provided. This Cancun hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Rollaway/extra beds are also available. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available daily 7 AM to 10 AM
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 248 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Rollaway/extra bed

Entertainment

  • Cable channels

More

  • Connecting rooms available
  • Free local calls
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Carte Blanche.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Cancun Zona Hotelera
Holiday Inn Express Zona
Holiday Inn Express Zona Hotel
Holiday Inn Express Zona Hotel Cancun Hotelera
Holiday Inn Express Cancun Zona Hotelera Hotel Cancun
Holiday Inn Express Zona Hotelera
Holiday Express Cancun Zona Hotelera
Holiday Express Zona Hotelera
Express Cancun Zona Hotelera
Holiday Inn Express Cancun Zona Hotelera Hotel
Holiday Inn Express Cancun Zona Hotelera Cancun
Holiday Inn Express Cancun Zona Hotelera Hotel Cancun

Frequently asked questions

Is parking available at Holiday Inn Express Cancun Zona Hotelera?

Yep, Holiday Inn Express Cancun Zona Hotelera has a self car park, for a fee. A self car park is also available, for a fee.

Are there any beaches close to Holiday Inn Express Cancun Zona Hotelera?

Yep, Holiday Inn Express Cancun Zona Hotelera is a short 19-minute walk from Playa Ancha.

Does Holiday Inn Express Cancun Zona Hotelera have a pool?

Holiday Inn Express Cancun Zona Hotelera has an outdoor pool.

Is Holiday Inn Express Cancun Zona Hotelera family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as rollaway/extra beds in the guestrooms, it's no surprise that Holiday Inn Express Cancun Zona Hotelera is a hit with families.

Does Holiday Inn Express Cancun Zona Hotelera serve breakfast?

Sure does, free brekkie is available daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Holiday Inn Express Cancun Zona Hotelera?

No, Holiday Inn Express Cancun Zona Hotelera does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Express Cancun Zona Hotelera?

Yep, you can grab a meal at Holiday Inn Express Cancun Zona Hotelera's onsite restaurant.

What time are check-in & check-out at Holiday Inn Express Cancun Zona Hotelera?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Express Cancun Zona Hotelera?

No, only service animals are allowed.

Is there a golf course on site at Holiday Inn Express Cancun Zona Hotelera?

There isn't one on site, but Cancun Golf Club at Pok Ta Pok is a short 5-minute walk away.

Holiday Inn Express Cancun Zona Hotelera Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 83 out of 339 reviews
Rating 8 - Good. 144 out of 339 reviews
Rating 6 - Okay. 79 out of 339 reviews
Rating 4 - Poor. 26 out of 339 reviews
Rating 2 - Terrible. 7 out of 339 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

bien...

buena atencion pero algo lejos para tomar el transporte publico
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service

Cancun vacations

Hotel is good for what we did, spending the night only. As we were out in excursions all day. Comfortable bed, very clean!!!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel near the golf course

We stayed at this hotel on the day before flying out from the airport. The hotel has a great pool and comfy beds.
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was dingy and old. Rooms were modest decor and decent size. The bed was uncomfortable. Also the hotel location was tucked away on a back street off the main strip.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Buen hotel a precio razonable

Se descansa bien.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A dirty, old hotel far from anything.

I expected a better hotel but it was truly disappointing. When we arrived the lobby was full of people waiting to leave. They assign us a room next to all the noise of the lobby, we asked to have a room where there was quiet and they give us one. Nor the staff or bell-boy offer to help us with our luggage to our room. The condition of the room and hotel was old and neglected. There were dirty stains on the floor towels, the doors, the floor of the hallways, and the missing tiles in the pool. They did clean the hotel and the rooms, but if you went out early you could see garbage on the floor around the hotel. The TV had only a few channels and the bed moved away from the headboard when you tried to sit on the bed to watch TV. The breakfast was ok and it had variety it was about the only good thing. There was no restaurant service in the hotel and you either ordered in or had to walk the long road to catch a bus or taxi to go and eat. There was construction going on and houses all around. There were only two convince stores near by. Thankfully, we were there only three nights. I would not give this hotel the 21/2 stars it has. We were stuck in this hotel because the reservation was not exchangeable or could not be canceled. I will never again reserve with out being able to change my reservation. The error is on me .
Verified review

8/10 Good

Liked: Staff & service, room comfort

Bueno para descansar

una cosa, el desayuno lo sirvieron en platos desechables y no era variado. Se necesita un restaurant, porque es incomodo salir
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well Worth the Stay

When we arrived I found the staff to be very nice and helpful. The room was inviting with cold air already filling the room. The pool looked very inviting. Plenty of towels and other essentials. Breakfast was served daily starting at 6:30am. Fresh fruit, pastries, eggs, a meat, cheese, cereal, juice and coffee. The breakfast staff was wonderful, making us feel welcome and like a part of the family every morning. The staff was very helpful throughout my entire stay of 8 days. Flat screen tv in the room with about 14 different channels... something for everyone. I would highly recommend this hotel and plan on staying there again when I go back to Cancun for my honeymoon.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel with lovely environment

This hotel is great with a competitive price at hotel zone. The room is comfortable, the environment and swimming pool in the hotel is great ! Besides, there were various types of food for the breakfast buffet. The only weak point is that the hotel is not so near the public transportation but for us it is ok. Just a little walk and we could enjoy the scenery around. All in all, we recommend this hotel.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rating

Very good hotel, convenient transportation, affordable price . Recommended !
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel en zona hotelera practico si vas en auto

Bueno atención instalaciones agradables y practicas
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

Good for the price

Good for the price. If you are planning to do lot of outside activities and spend very little time indoors then this is the right hotel for you. We used it only for showering and sleeping. Spent lot of our time outside of the hotel
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expected, awesome!

Awesome! So quiet, close to the fun area, close to the beaches, close to downtown. Front desk guys were so helpful and friendly, breakfast so nice, everything was clean and perfect... better than my expectations!
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Detalles del cuarto

El aire se apagaba de vez en cuando los wc no se llevaba bien el agua y los colchones algo incómodos
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, little bit of the beaten path.

Stayed at this hotel for a few nights on the way back from Isla Mujeres, very comfortable.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La mejor opción para una visita rápida.

Excelente ubicación, el desayuno es rico y en general muy limpio. Lo recomiendo.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

An ok stay for the area..a bit musty smelling air

I am sensative to the musty air quality of the hotel. I loved the pool! Very nice that I could bring my service dog.
Verified review

6/10 Okay

Liked: Staff & service

Hotel cómodo para descansar

Está bien aunque no tiene playa, está cómodo, y tiene todos los servicios, me gustó el jardín y la alberca para descansar y relajarse, está cerca de las plazas aunque si hay que tomar autobús.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Se descansa bien

Muy bien el hotel, como hotel sencillo. Se descansa bien. Solo la atención telefónica, pidiendo ayuda para ubicar el hotel, fue poco amable.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at this hotel for a week while getting dental procedures done in Cancun. The hotel was simple, but very nice, and it attracted people and families of all ages and nationalities. My room overlooked the pool, and it was so nice to sit outside on the small balcony. The pool was nice too, and just big enough to do some laps. One of the best parts of the hotel was the breakfast, which looked forward to it every morning. The staff were all very polite and helpful anytime I had a question. Some people might think this hotel is too far away from the beach and shops and restaurants, but I welcomed the quiet area, and the twenty-minute walk. I would definitely recommend this hotel to a friend, and if and when I return I will stay here again.
Verified review

6/10 Okay

Liked: Room comfort

Estadia Marzo 2015

El hotel esta bien para el precio, obviamente no es un 5 estrellas. No esta cerca de la playa, yo rente auto por lo que no era problema. La otra opción es tomar autobus que tienen muy buen servicio pero hay que caminar unos 400m para llegar a la parada. El sanitario presentaba problemas y el desayuno tiene poca variedad. En general si la persona esta clara en que es lo que debe esperar y quiere ahorrar algo de dinero es una buena opción.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK!

Hotel is simple, but still ok. AC smelled a bit fishy sometimes. the rest was pretty good. There is a Supermarket "Delicattesen" 1,5 minutes away, very local place, awsome food!
Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort

Never disappointed with Holiday Inn!

Very clean, quiet, nice pool area and complimentary breakfast was great! Friendly staff in the breakfast area too. Was also nice to have safety box to lock up valuables.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Good priced hotel with excellent staff

Stayed for a week, great staff and ok price. Good day trips from the desk. Brilliant breakfast which will keep you full all day. Breakfast area overlooks pool. I had an upstairs room and it had a balcony overlooking the pool. Clean room, cleaned daily. The hotel is away from all the others - a brisk 10 minute walk back to the bus stop to get get up and down the hotel zone/into Cancun downtown. There are no restaurants nearby - but a great deli that has a guy cooking tacos every night - they were amazing. There is also a small supermarket.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Good hotel for stop over

A good over night spot in Cancun, decent place at a decent price