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Hotel Colonial Cancun

Property class: 3

Photo gallery for Hotel Colonial Cancun

A circular pool with a small structure in the center, surrounded by lush greenery and a building with a door in the background.
A courtyard with stone walls, potted plants, and an archway leading to a building with a tiled roof.
A covered corridor with a central garden area featuring a large tree and a black railing.
A courtyard with a pool, outdoor seating, and lush greenery.
A hotel reception area with a wooden reception desk, a couch, a lamp, a framed painting, and a potted plant.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
The current price is NZ$79
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
Tulipanes 22 x Av. Tulum, Benito Juarez, Cancun, QROO, 77500
  • Place, Las Palapas Park
    ‪1 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪5 min walk‬
  • Place, Plaza 28
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for ESTANDAR KING

A hotel room with a large bed, a wooden headboard, a bedside lamp, a mirror, and an air conditioning unit.

ESTANDAR KING

8.2 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

A hotel room with two beds, each with a wooden headboard and red bedspreads. There is a wall-mounted lamp, a bedside table, and an air conditioning unit.

Standard Double Room

7.6 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for TRIPLE

A hotel room with three single beds, each with a red bedspread and white pillows.

TRIPLE

  • 17 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

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About the area

Cancun

Hotel Colonial Cancun puts you in the centre of Cancun, 4.1 km (2.5 mi) from Cancun Mall and 8.6 km (5.4 mi) from Tortuga Beach. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find a garden and a front desk safe. .Places within a 15-minute drive of this 3-property class Downtown Cancun hotel include Cancun Convention Center and La Isla Shopping Mall.

What's nearby

  • Las Palapas Park - 1 min walk - 0.1 km
  • Benito Juarez Municipal Building - 5 min walk - 0.4 km
  • Mercado 23 - 10 min walk - 0.8 km
  • Plaza 28 - 13 min walk - 1.1 km
  • Plaza Las Americas - 3 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Hunter Bar - ‬3 min walk
  • ‪11:11 Club - ‬3 min walk
  • ‪Cheester - ‬3 min walk
  • ‪Restaurante los Alcatraces - ‬2 min walk
  • ‪Marquesitas Ricky - ‬1 min walk

About this property

Hotel Colonial Cancun

Hotel Colonial Cancun offers its guests an outdoor pool, tour/ticket assistance, and a garden. WiFi is free in public spaces. Hotel Colonial Cancun also features concierge services and a front desk safe.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

  • 1 building
  • 47 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
Hotel Colonial Cancun offers 47 air-conditioned accommodations with an iron/ironing board and a ceiling fan. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number 002-025-001957/2026

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Cancun Hotel Colonial
Colonial Cancun
Colonial Hotel Cancun
Hotel Colonial Cancun
Colonial Cancun Hotel
Hotel Colonial Cancun
Grand Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel
Grand Hotel Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel Cancun

Frequently asked questions

Are there any beaches close to Hotel Colonial Cancun?

The closest beach to Hotel Colonial Cancun is Delfines Beach (12.1 km).

How much does it cost to stay at Hotel Colonial Cancun?

As of 25 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Colonial Cancun on 27 Sept 2026 start from NZ$79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Colonial Cancun have a pool?

Hotel Colonial Cancun has an outdoor pool. The pool is open 8:00 AM to 8:00 PM.

Is there a free airport shuttle available at Hotel Colonial Cancun?

No, Hotel Colonial Cancun does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Colonial Cancun?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Colonial Cancun?

No, pets are not allowed.

Hotel Colonial Cancun Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 234 out of 637 reviews
Rating 8 - Good. 171 out of 637 reviews
Rating 6 - Okay. 116 out of 637 reviews
Rating 4 - Poor. 49 out of 637 reviews
Rating 2 - Terrible. 67 out of 637 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was exceptional, very friendly and professional, very nice place to stay in Cancun, walkable, great location !!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and beyond
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
After a while the air conditioning became overly efficient and had to ask for blankets. There is no hot water so showers were very brief. Overall a decent stay.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Affordable and convenient location. The only issue I had was no water pressure when flushing the toilet.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Staff & service
Great area to be a local
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good and clean room. Staff very nice
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property, the location is perfect.
Stayed 3 nights in Apr 2025
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This it was my third stay at his place, With the exception of your front desk personnel, that seem you replace them with the worst available in the Market ,your hotel in general for the price in the area is the best option, shame, because next time in Cancun I’ll be looking for another option , Gracia
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, friendly staff
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Good place, clean and close to many options, people very friendly
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely clean hotel , staff so friendly on reception . Our double room had two beds and en suite bathroom . Added bonus of lovely smelling individual shampoo and skin lotion for use. There was air conditioning we used during the day but didn't need it overnight . Very close to "El Parque de las Palapas " that featured last night local children singing and dancing on the huge stage! We will return here now each time we fly into and out of Cancun. 5 mins walk to Cancun bus station for onward travel
Quiet pool area
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For the price you pay, this hotel is a satisfactory option for a single night’s stay.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff .. the place is safe and convenient to really get to know the real community and welcoming people of Cancun
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excelent
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not park
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Everything about this place is adequate. Stayed only one night.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff was very helpful and nice
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Amenities
Very friendly and comfortable
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel familiar
Stayed 8 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location nice hotel very reasonably priced hot water for the shower good air conditioning allowed to bring alcohol but if you're looking for a very quiet area this is not the area for you
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very Polite and Friendly too. Excellent Security, close to all shops Dinning, food places alot. Overall good Price too.
Stayed 1 night in Nov 2024