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Hyatt Ziva Cancun All Inclusive

Where to?

Dates

April 2026

May 2026

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Spa
Parking included

includes taxes & fees

5 Apr - 6 Apr

Explore the area

Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500

Place, Gaviota Azul Beach
‪2 min walk‬
Place, Cancun Convention Center
‪8 min walk‬
Place, Forum Beach
‪9 min walk‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪36 min drive‬

Room options

Premium bedding, free minibar, in-room safe, blackout curtains

Ocean Front Pyramid Suite (with Sofa Bed)

Ocean view
122 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Dolphin View Master King (with Sofa Bed)

Good

56 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Resort View Double

Exceptional

Resort view
45 sq m
Sleeps 4
2 Double Beds

Turquoize Sky Ocean Front Master King

Wonderful

Ocean view
65 sq m
Sleeps 3
1 King Bed

Turquoize Sky Ocean Front Master Double

Very good

Ocean view
65 sq m
Sleeps 4
2 Double Beds

Swim Up King (with Sofa Bed)

Exceptional

45 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Swim Up Double

Exceptional

45 sq m
Sleeps 4
2 Double Beds

Turquoize Sky Swim Up Ocean Front Master Double

Exceptional

65 sq m
Sleeps 4
2 Double Beds

Club Ocean Front Double

Exceptional

Ocean view
43 sq m
Sleeps 4
2 Double Beds

Turquoize Sky Swim Up Ocean Front Master King

Exceptional

Ocean view
65 sq m
Sleeps 3
1 King Bed

Dolphin View Master Double

Very good

56 sq m
Sleeps 5
2 Double Beds

Ocean Front King (with Sofa Bed)

Wonderful

Ocean view
45 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Ocean Front Double

Wonderful

Ocean view
45 sq m
Sleeps 4
2 Double Beds

Club Ocean Front Corner Suite

Exceptional

Ocean view
101 sq m
Sleeps 4
1 King Bed

Turquoize Ocean Front Master King

Exceptional

Ocean view
65 sq m
Sleeps 3
1 King Bed

Turquoize Ocean Front Master Double

Exceptional

Ocean view
65 sq m
Sleeps 4
2 Double Beds

Ocean View King (with Sofa Bed)

Wonderful

Ocean view
45 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Ocean View Double

Excellent

Ocean view
45 sq m
Sleeps 4
2 Double Beds

Resort View King (with Sofa Bed)

Wonderful

Resort view
45 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Ocean Front King

Excellent

Ocean view
43 sq m
Sleeps 3
1 King Bed

About the area

Cancun

A luxury stay in Cancun awaits you at Hyatt Ziva Cancun All Inclusive. Within steps you'll find popular attractions like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gaviota Azul Beach. Highlights at this all-inclusive property include 8 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, Moongate, serves Asian cuisine and is open for dinner. With 8 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site free kids' club, 24-hour gym and outdoor tennis court. Other amenities include free Wi-Fi in public areas, a steam room and a children's swimming pool. There's also free valet parking, along with the convenience of an area shuttle. .Within a 15-minute walk of this 4.5-property class Zona Hotelera property, attractions include Cancun Convention Center and Forum Beach.

What's nearby

Gaviota Azul Beach - 2 min walk - 0.2 km
UltraMar Ferry Terminal - 8 min walk - 0.7 km
Cancun Convention Center - 8 min walk - 0.7 km
Forum Beach - 9 min walk - 0.8 km
Caracol Beach - 11 min walk - 1.0 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

‪Mandala - ‬7 min walk
‪Hooters - ‬7 min walk
‪Tradewinds - ‬1 min walk
‪Vips - ‬6 min walk
‪Habaneros - ‬1 min walk

About this property

Hyatt Ziva Cancun All Inclusive

Hyatt Ziva Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hyatt Ziva Cancun All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a steam room. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and a meeting room are available. A children's pool, a 24-hour fitness centre, and a rooftop terrace are also featured at the luxury Hyatt Ziva Cancun All Inclusive. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

547 guestrooms or units

3 buildings

8 dining venues

8 bars or lounges

Built in 2015

Deli

Kid's club (free)

Childcare (surcharge)

Terrace on the roof

Poolside lounge chairs

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Garden

Beauty salon

Lift

Smoking in designated areas

Water dispenser

Coffee shop

1 conference room

Bar by the pool

Hyatt Ziva Cancun All Inclusive offers 547 accommodations with free minibar items and espresso makers. Rooms open to balconies. Beds feature premium bedding. LED televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 19 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Similar properties

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

29 Apr - 30 Apr

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transport

Area shuttle (surcharge)
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking

Food and drink

8 bars/lounges
8 restaurants
A coffee shop/cafe
A poolside bar
Snack bar/deli

Restaurants on site

El Mercado
La Bastille
Lorenzo's
Moongate
Tradewinds

Things to do

24-hour gym
3 outdoor pools
Basketball
Children's pool
Free children's club
Full-service spa
Outdoor tennis court
Playground
Snorkelling
Steam room

Family friendly

3 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service

Business services

Business centre
Meeting room

Outdoors

Garden
On the beach
Pool loungers
Rooftop terrace

Full-service spa

19 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Massage
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk

3 buildings
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Banquet hall
Built in 2015
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Local artist showcase
Vegan dining options
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

LED TV with cable channels

Food and drink

24-hour room service
Espresso maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Eco-friendly toiletries
Iron/ironing board
LED lighting
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Ziva Cancun All Inclusive

Hyatt Ziva Cancun

Hyatt Ziva Cancun All Inclusive All-inclusive property

Hyatt Ziva

Hyatt Ziva Cancun

Hyatt Ziva Cancun All Inclusive Cancun

Hyatt Ziva Cancun All Inclusive All-inclusive property

Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

What is the cancellation policy at Hyatt Ziva Cancun All Inclusive?

Hyatt Ziva Cancun All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Ziva Cancun All Inclusive?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Hyatt Ziva Cancun All Inclusive on 5 Apr 2026 start from NZ$1,197, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Ziva Cancun All Inclusive?

Yep, Hyatt Ziva Cancun All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Hyatt Ziva Cancun All Inclusive?

Yep, Hyatt Ziva Cancun All Inclusive is a short 2-minute walk from Gaviota Azul Beach. Fun beach activities include snorkelling.

Is there a spa on site at Hyatt Ziva Cancun All Inclusive?

Yep, there is an onsite spa at Hyatt Ziva Cancun All Inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hyatt Ziva Cancun All Inclusive have a pool?

Yep, and guests love it! Hyatt Ziva Cancun All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Hyatt Ziva Cancun All Inclusive?

Hyatt Ziva Cancun All Inclusive features 3 outdoor pools, a full-service spa and 8 restaurants. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Hyatt Ziva Cancun All Inclusive a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hyatt Ziva Cancun All Inclusive.

Is Hyatt Ziva Cancun All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Hyatt Ziva Cancun All Inclusive is a hit with families.

Is there a free airport shuttle available at Hyatt Ziva Cancun All Inclusive?

No, Hyatt Ziva Cancun All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Ziva Cancun All Inclusive?

Yep, they've got a poolside bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Ziva Cancun All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hyatt Ziva Cancun All Inclusive?

No, only service animals are allowed.

Hyatt Ziva Cancun All Inclusive Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

10/10 Excellent

Yuvraj, Jersey City

29 Dec 2025

Stayed 2 nights in Dec 2025

10/10 Excellent

Mijeong

29 Dec 2025

Stayed 3 nights in Dec 2025

8/10 Good

Lamari

Travelled with family and small children

27 Dec 2025

Liked: Cleanliness, amenities

We stayed at Hyatt Ziva from 12/23–12/27, and I can honestly say it was worth the $4K to spend Christmas there. My daughter absolutely loved the kids club—there were so many activities, and it gave us plenty of time to relax and enjoy quality time together as a couple. The resort grounds were stunning, immaculately clean, and very well maintained. I would rate the rooms a 6/10. For the price point, there shouldn’t have been visible cracks in the walls, and some of the fixtures felt dated and in need of renovation. One aspect that was difficult for me was the dolphins on property. We chose not to participate in those activities, and I hope the resort considers reevaluating this in the future. The food options were excellent, especially the seafood night at the buffet it was a standout. Room service, however, was mediocre, and there could be improvement in promptly clearing food trays and debris from the hallways after guests finish their meals. Lastly, the service was impeccable. The staff truly deserves major praise they went above and beyond to ensure we were comfortable and satisfied throughout our stay. Aside from the room renovations needed, I have no other major complaints, and this is definitely a resort we would return to.

Stayed 4 nights in Dec 2025

10/10 Excellent

David

27 Dec 2025

Place was great. Good food and awesome for kids. Ask for Bellboy Jacob when you arrive. He was great. Took care of us getting in, getting out and always friendly.

Stayed 7 nights in Dec 2025

10/10 Excellent

Wanxin

27 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Dec 2025

10/10 Excellent

TINGTING

27 Dec 2025

Liked: Cleanliness, property conditions & facilities

Nice stuff, clean room, food is all good, Activities wonderful. Kids love it

Stayed 4 nights in Dec 2025

10/10 Excellent

Emiley Anne Chiu Quan

Travelled with partner

27 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

10/10 would stay here again. Everything was so convenient and close by. We stayed at the tourquize adults only side and the room we had was spacious and clean. Towels were switched twice a day, amazing!! Fridge and snacks stocked every day but do you really need it when all the food and drinks were easily available? Spoiler: yes because those passion fruit gummies were so tasty and a cold cola at 2am was an experience I didn’t know I needed. Marie and Adrian were our butlers and they were helpful and professional. Marie especially helped us quite a bit with random things we needed and had perfect timing. Lorenzo’s was our favourite restaurant (the fig pizza!!) and the adult only pool was a nice relaxing touch away from the other pools with kids. Also the arrachera steak they had poolside was delicious. Loved the cafe they had, lots of different coffee options. They also have churro and taco carts around the resort. The only critique I have is the desserts in general were not great (except for the pistachio cannoli at Lorenzo’s) There were a bunch of activities but make sure you figure out which ones need reservations because we weren’t able to attend some. But the one we did attend was fun. The beach was pretty but it gets really busy and there aren’t a lot of beach chairs, so I suggest getting there early to claim a spot. Overall great stay.

Stayed 4 nights in Dec 2025

10/10 Excellent

Mario

26 Dec 2025

Stayed 1 night in Nov 2025

10/10 Excellent

Yusuke

25 Dec 2025

Stayed 2 nights in Dec 2025

10/10 Excellent

LINH

24 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Room is clean, staffs are friendly, & food is delicious. We will come back.

Stayed 3 nights in Dec 2025

10/10 Excellent

Kyungyoon

23 Dec 2025

Stayed 3 nights in Dec 2025

10/10 Excellent

YUTA

20 Dec 2025

Stayed 4 nights in Nov 2025

10/10 Excellent

Vivek

Travelled with family

19 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place

Stayed 4 nights in Dec 2025

10/10 Excellent

Wen

19 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly staff, nice view, clean, good food

Stayed 4 nights in Dec 2025

10/10 Excellent

Gregory

19 Dec 2025

Stayed 7 nights in Dec 2025

6/10 Okay

Carlos

Travelled with partner

19 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

No area for smokers to relax, sit and enjoy their vacation. Beautiful hotel that excludes smokers A smokers lounge, outdoor smokers bar would make this a perfect hotel

Stayed 1 night in Dec 2025

10/10 Excellent

Lynda

Travelled with family and small children

18 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Pleasant!

Stayed 3 nights in Dec 2025

10/10 Excellent

Mengyue

18 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing view

Stayed 3 nights in Dec 2025

8/10 Good

Sammy

17 Dec 2025

Stayed 4 nights in Dec 2025

10/10 Excellent

RENZHONG

Travelled with family

15 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

everything is perfect!!!

Stayed 2 nights in Dec 2025

6/10 Okay

Imad

15 Dec 2025

Stayed 3 nights in Dec 2025

10/10 Excellent

Leonel

Travelled with partner

15 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Best hotel in the area

Stayed 5 nights in Dec 2025

10/10 Excellent

Cristian

14 Dec 2025

Stayed 3 nights in Dec 2025

8/10 Good

Bernie

Travelled with family

14 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Been to Ziva now about three times. Beautiful resort, however weddings have taking over the resort, as well as the priorities at the locations. They seem to cater more towards the weddings than their regular visiting guests. Sadly $$$ has become the main focus.

Stayed 5 nights in Dec 2025

10/10 Excellent

Taketora

Travelled with family

14 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The view was excellent.

Stayed 3 nights in Dec 2025

Hyatt Ziva Cancun All Inclusive

Photo gallery for Hyatt Ziva Cancun All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Ocean Front Pyramid Suite (with Sofa Bed)

Ocean Front Pyramid Suite (with Sofa Bed)

View all photos for Dolphin View Master King (with Sofa Bed)

Dolphin View Master King (with Sofa Bed)

View all photos for Resort View Double

Resort View Double

View all photos for Turquoize Sky Ocean Front Master King

Turquoize Sky Ocean Front Master King

View all photos for Turquoize Sky Ocean Front Master Double

Turquoize Sky Ocean Front Master Double

View all photos for Swim Up King (with Sofa Bed)

Swim Up King (with Sofa Bed)

View all photos for Swim Up Double

Swim Up Double

View all photos for Turquoize Sky Swim Up Ocean Front Master Double

Turquoize Sky Swim Up Ocean Front Master Double

View all photos for Club Ocean Front Double

Club Ocean Front Double

View all photos for Turquoize Sky Swim Up Ocean Front Master King

Turquoize Sky Swim Up Ocean Front Master King

View all photos for Dolphin View Master Double

Dolphin View Master Double

View all photos for Ocean Front King (with Sofa Bed)

Ocean Front King (with Sofa Bed)

View all photos for Ocean Front Double

Ocean Front Double

View all photos for Club Ocean Front Corner Suite

Club Ocean Front Corner Suite

View all photos for Turquoize Ocean Front Master King

Turquoize Ocean Front Master King

View all photos for Turquoize Ocean Front Master Double

Turquoize Ocean Front Master Double

View all photos for Ocean View King (with Sofa Bed)

Ocean View King (with Sofa Bed)

View all photos for Ocean View Double

Ocean View Double

View all photos for Resort View King (with Sofa Bed)

Resort View King (with Sofa Bed)

View all photos for Club Ocean Front King

Club Ocean Front King

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About the area

Cancun

What's nearby

Getting around

Restaurants

About this property

Hyatt Ziva Cancun All Inclusive

Similar properties

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Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out