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Occidental Costa Cancún All Inclusive

3.5 star property
Family fun on the beach, with outdoor pool, near Escénica Tower

Photo gallery for Occidental Costa Cancún All Inclusive

Junior Studio Suite, Hot Tub, Ocean View
Outdoor pool, pool umbrellas, pool loungers
Garden
View from room
Free minibar, in-room safe, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Pool
  • Housekeeping
The current price is NZ$348
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Playa Tortugas
    ‪6 min walk‬
  • Langosta Beach
    ‪13 min walk‬
  • Puerto Cancun Marina Town Center
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

7.6 out of 10
Good
(55 reviews)

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room

8.0 out of 10
Very good
(266 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout curtains, iron/ironing board

2x2 interconnecting rooms

8.4 out of 10
Very good
(36 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 33 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

8.2 out of 10
Very good
(56 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

8.0 out of 10
Very good
(7 reviews)

Highlights

Private hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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  • On private beach
  • Pool
  • All-inclusive
  • Pet-friendly
4.3 out of 5, Excellent, 3,281 reviews
The price is NZ$649
includes taxes & fees
15 Sept - 16 Sept
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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Occidental Costa Cancún All Inclusive. You'll be 0.3 km (0.2 mi) from Escénica Tower and 2.9 km (1.8 mi) from Puerto Cancun Marina Town Center. Highlights at this beachfront property include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Zenserenz can include hot stone massages, facials and body treatments along with access to the sauna and hot tub. The restaurant, La Claraboya, serves seafood. The property's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Free buffet breakfast is available daily between 7:00 AM and noon. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 3.5-property class Zona Hotelera property include Plaza 28 and La Sagrada Familia Parish.

What's nearby

  • Playa Tortugas - 6 min walk - 0.6 km
  • Langosta Beach - 13 min walk - 1.1 km
  • Tortuga Beach - 2 min drive - 2.5 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.9 km
  • Plaza 28 - 9 min drive - 7.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Restaurant Dos Lunas - ‬6 min walk
  • ‪Boost Pool Bar - ‬6 min walk
  • ‪Romanza - ‬6 min walk
  • ‪Las Hijas De La Tostada - ‬8 min walk

About this property

Occidental Costa Cancún All Inclusive

Family fun on the beach, with outdoor pool, near Escénica Tower
Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive such as a children's club and an outdoor pool.

Free breakfast is served daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a steam room, a fitness centre and a garden. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 358 guestrooms or units
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1994
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and a safe. Plasma televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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3.8 out of 5, Good, 1,329 reviews
The price is NZ$360
includes taxes & fees
21 Sept - 22 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Costa Cancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Frequently asked questions

What is the cancellation policy at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental Costa Cancún All Inclusive?

As of 6 Sept 2025, prices found for a 1-night stay for 2 adults at Occidental Costa Cancún All Inclusive on 28 Sept 2025 start from NZ$341.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental Costa Cancún All Inclusive?

Yep, Occidental Costa Cancún All Inclusive has a free self car park.

Are there any beaches close to Occidental Costa Cancún All Inclusive?

Yep, Occidental Costa Cancún All Inclusive is a short 6-minute walk from Playa Tortugas.

Is there a spa on site at Occidental Costa Cancún All Inclusive?

Yep, Zenserenz is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Occidental Costa Cancún All Inclusive have a pool?

Yep, and guests love it! Occidental Costa Cancún All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with late-night room service and free minibar items.

Is Occidental Costa Cancún All Inclusive family-friendly?

You bet! With amenities such as a children's club and free supervised childcare, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Occidental Costa Cancún All Inclusive is a hit with families.

Does Occidental Costa Cancún All Inclusive serve breakfast?

You bet, free buffet breakfast is offered daily from 7:00 AM to noon.

Is there a free airport shuttle available at Occidental Costa Cancún All Inclusive?

No, Occidental Costa Cancún All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Costa Cancún All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Occidental Costa Cancún All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Occidental Costa Cancún All Inclusive?

No, pets and service animals are not allowed.

Occidental Costa Cancún All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1097 out of 2512 reviews
Rating 8 - Good. 651 out of 2512 reviews
Rating 6 - Okay. 376 out of 2512 reviews
Rating 4 - Poor. 189 out of 2512 reviews
Rating 2 - Terrible. 199 out of 2512 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price , good could be better . Family oriented resort
Stayed 5 nights in May 2025

10/10 Excellent

Genoveva

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing stay at the hotel for 5 nights. The food is great, I love that they rotate the items on the buffet. The daily activities and night concerts they offer are amazing. The staff is great and super friendly. I love how there is so much security on the property that you feel safe. I am planning to go back again June 2025. I only ask/hope that you can have my favorite drink, espresso Martini. See you all soon!
Stayed 5 nights in Jun 2025

10/10 Excellent

Marlen

Travelled with partner
Liked: Cleanliness, amenities
Muy buen servicio, super este hotel, no me gusta repetir pero este ha sido la diferencia
Stayed 3 nights in May 2025

6/10 Okay

Bianca

Travelled with family
I was not happy with some of the service. Very misleading with specialty restaurants. You only get to eat at those 1 night if you stay 3 nights or less. Or 2 nights if you stay between 3-5 days. Regular buffets are okay. Also on day of check out , you cant continue to use their services. No more food or pool time/any ammenity.
Stayed 3 nights in Jun 2025

2/10 Terrible

Juanito

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Let me start by saying the staff was absolutely amazing—other than the counter boy, who looked annoyed that he had to help me check in. The food was disgusting, with not many authentic Mexican flavors. The rooms were very outdated and smelly, and the bathroom shower had mold. We were booking excursions just so that we didn’t have to be there. We chose to eat at different restaurants because the food at the resort was not good.
Stayed 5 nights in May 2025

6/10 Okay

Georgette

Travelled with family and small children
The property was very clean, grounds was well kept and beautifully manicured. The food all over the property was awful. The showers grout between the tiles were dirty and unsightly. Fixtures were failing off example door handle of room # 222. I was given a room with 1 bed after i specifically asked for 2 beds. When i asked to get it replaced it was told they couldn't give me another room and that they were fully booked. I insisted and that was when i was moved to 224 but the room was hot constantly because the ceiling is divided and hence leaving one side of room cool and the other very hot. I called front desk and they never came. The beds were uncomfortable and showers was nasty. Since, the room is next to the snack area it was harder to fall asleep and woken up earlier due to staff and patrons moving and chatting loudly.The nightly events shouldn't go beyond 10 for a family resort. I usually had to wait until those activities were over before I'd go to bed.
Stayed 3 nights in May 2025

8/10 Good

Dena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best part of our stay was the staff. Occidental has some pretty amazing staff working there. The food.. you can always find something you will like. The drinks, were good as well. Again, you can always find something to drink. Wish they had coke products. Not a fan of Pepsi.
Stayed 7 nights in May 2025

10/10 Excellent

Azucena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the employees are Amazing!!..at the Buffet..at beach area!!.. at entrance!..also.. Todos los empleados super amables!! Everywhere CLEAN!!... The bars very fast on serving drinks!
Stayed 7 nights in May 2025

6/10 Okay

STEPHANIE

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2025

2/10 Terrible

magdalena

Travelled with group
Disliked: Property conditions & facilities
The pool was nice. Restaurants for dinner were nice. AC went out one night and they were unable to fix it. They came in and out of the room 4 times, never answered the front desk or housekeeping phones. At 3am, We finally decided to sleep outside by the pool. We got a new room the next day. Bad service at the towel station by the pool. Disgruntled employee.
Stayed 3 nights in May 2025

8/10 Good

Joshua

Stayed 7 nights in May 2025

2/10 Terrible

Kiara

Stayed 4 nights in May 2025

10/10 Excellent

Lavar

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Emmanuel

Stayed 4 nights in May 2025

10/10 Excellent

Giovannia

Stayed 3 nights in May 2025

10/10 Excellent

Nadezhda

Liked: Cleanliness, amenities, property conditions & facilities
Great vacation for moneys worth
Stayed 6 nights in Mar 2025

6/10 Okay

Hilda

Liked: Cleanliness, property conditions & facilities, room comfort
Great place but our bathroom kept getting backed up- first night maintenance took care of it- 2nd night - no service We feel asleep and woke up to a not working bathroom
Stayed 3 nights in May 2025

10/10 Excellent

Patriann, Toledo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the room, clean and quiet. Resort was a uber away from Nightlife. Very easy to get around.
Stayed 2 nights in Feb 2025

8/10 Good

donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property and pool are gorgeous. The beach area is small. Staff were all super friendly and accommodating. Limited dining options. Air conditioner never got below 75 degrees, couldn’t cool off entire stay.
Stayed 3 nights in May 2025

10/10 Excellent

Lucyna Malgorzata

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We like it very much, the hotel is very clean, the staff are very friendly and the waiters are simply wonderful, they did so much for us to make us feel like we were in paradise, and I must also mention that the food was delicious, thank you very much and we will definitely come back and recommend it to our friends.
Stayed 7 nights in May 2025

10/10 Excellent

Charmaine, Cunupia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Mexican restaurant fantastic. Overall excellent
Birthday decorations
Lunchtime food at the buffet
The area
Meeting friends
Stayed 4 nights in May 2025

10/10 Excellent

Deysi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place ! Family recommended! Awesome vibes from sun up to sun down!
Stayed 5 nights in May 2025

8/10 Good

Jade

Stayed 9 nights in May 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this resort! The level of service was top notch! The only downside is if you go to the pool mid afternoon the seats are all taken up but the beach has plenty of seats available. I wasn't a fan of the Italian restaurant but who goes to Mexico for Italian food lol. Our 2nd night we chose the seafood restaurant which was better but the waiters rushed you every second so it was hard to really enjoy our meals. Overall we really enjoyed ourselves and would recommend this resort for our family & friends.
Stayed 5 nights in May 2025

10/10 Excellent

Aroon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025