Occidental Costa Cancún All Inclusive

3.5 star property
Family fun on the beach, with outdoor pool, near Escénica Tower

Photo gallery for Occidental Costa Cancún All Inclusive

Junior Studio Suite, Hot Tub, Ocean View
Garden
View from room
Outdoor pool, pool umbrellas, pool loungers
View from room

Reviews

7.8 out of 10
Good

Popular amenities

The current price is NZ$383
includes taxes & fees
10 July - 11 July

Explore the area

Map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Playa Tortugas
    ‪6 min walk‬
  • Langosta Beach
    ‪13 min walk‬
  • Puerto Cancun Marina Town Center
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

Double Room, Terrace

7.8 out of 10
Good
(52 reviews)

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Separate bedroom
Blackout curtains
  • 33.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room

8.0 out of 10
Very good
(246 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 33.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

2x2 interconnecting rooms

8.4 out of 10
Very good
(35 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 33.4 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

Double Room, Sea View

8.2 out of 10
Very good
(54 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 33.4 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Studio Suite, Hot Tub, Ocean View

8.0 out of 10
Very good
(7 reviews)

Highlights

Private hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Separate bedroom
Blackout curtains
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Occidental Costa Cancún All Inclusive. You'll be 0.3 km (0.2 mi) from Escénica Tower and 2.9 km (1.8 mi) from Puerto Cancun Marina Town Center. Highlights at this beachfront property include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at zenserenz can include hot stone massages, facials and body treatments along with access to the sauna and hot tub. The restaurant, La Claraboya, serves seafood. The property's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Free buffet breakfast is available daily between 7:00 AM and noon. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 3.5-property class Zona Hotelera property include Plaza 28 and La Sagrada Familia Parish.

What's nearby

  • Playa Tortugas - 6 min walk - 0.6 km
  • Langosta Beach - 13 min walk - 1.1 km
  • Tortuga Beach - 2 min drive - 2.5 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.9 km
  • Plaza 28 - 9 min drive - 7.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬8 min walk
  • ‪Carnitas Michoacán - ‬4 min walk
  • ‪Silk City - ‬12 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Sirenas Raw Bar - ‬4 min walk

About this property

Occidental Costa Cancún All Inclusive

Family fun on the beach, with outdoor pool, near Escénica Tower
Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive such as a children's club and an outdoor pool.

Free breakfast is served daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a steam room, a fitness centre and a garden. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 358 guestrooms or units
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1994
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and a safe. Plasma televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Costa Cancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Frequently asked questions

What is the cancellation policy at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental Costa Cancún All Inclusive?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at Occidental Costa Cancún All Inclusive on 10 Jul 2025 start from NZ$375.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental Costa Cancún All Inclusive?

Yep, Occidental Costa Cancún All Inclusive has a free self car park.

Are there any beaches close to Occidental Costa Cancún All Inclusive?

Yep, Occidental Costa Cancún All Inclusive is a short 6-minute walk from Playa Tortugas.

Is there a spa on site at Occidental Costa Cancún All Inclusive?

Yep, zenserenz is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Occidental Costa Cancún All Inclusive have a pool?

Yep, and guests love it! Occidental Costa Cancún All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with late-night room service and free minibar items.

Is Occidental Costa Cancún All Inclusive family-friendly?

You bet! With amenities such as a children's club and free supervised childcare, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Occidental Costa Cancún All Inclusive is a hit with families.

Does Occidental Costa Cancún All Inclusive serve breakfast?

You bet, free buffet breakfast is offered daily from 7:00 AM to noon.

Is there a free airport shuttle available at Occidental Costa Cancún All Inclusive?

No, Occidental Costa Cancún All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Costa Cancún All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Occidental Costa Cancún All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Occidental Costa Cancún All Inclusive?

No, pets and service animals are not allowed.

Occidental Costa Cancún All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1037 out of 2414 reviews
Rating 8 - Good. 639 out of 2414 reviews
Rating 6 - Okay. 362 out of 2414 reviews
Rating 4 - Poor. 188 out of 2414 reviews
Rating 2 - Terrible. 188 out of 2414 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Susana Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Small beach area...not enough day beds at pool or beach... buffet was small and not a lot of options...very friendly staff, but won't be back
Stayed 5 nights in Mar 2025

6/10 Okay

Mark A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not enough day beds for the pool or small beach area... buffet was pretty small...hardly any food options... omelet station was super slow...girl only made one at a time and with 4 people in front of me, I still waited 15 minutes to get one... restaurants were nice, very overrated place....staff was friendly
Stayed 5 nights in Mar 2025

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. It was quite and for the most part peaceful. We did wish it was more energetic. The events end early around 1030. They need more activities and at night needs to be more lively with music and people gathering together to enjoy the nights. Overall clean and staff helpful.
Stayed 4 nights in Mar 2025

8/10 Good

Brendan J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently spent 7 days at this Mexican resort and enjoyed many aspects of our stay. The pool entertainment was fun, and the variety of evening shows kept things lively. We appreciated the intimate size of the resort and its diverse dining options. Included were 4 visits to the three on-site restaurants —none of us loved the Mexican restaurant, but we really enjoyed the beef kabobs and salmon at the seafood spot and many dishes at the Italian restaurant. The buffet was decent, a bit under seasoned but generally good. A major plus was the wheelchair accessibility. Everything is on one level (except for the snack bar, though its offerings are available at the accessible buffet), and even the beach is easy to navigate thanks to its thin layer of sand over hard-packed ground. On the downside, the beach wasn’t ideal for ocean swimming—you can only wade to waist-deep before hitting a barrier with weeds and constant boat traffic. If you’re hoping to swim in a turquoise ocean, this may not be the best choice. We ended up taking a taxi to a public beach for a proper swim, which meant missing out on the all-inclusive amenities. Also, the website was misleading, as extras like paddle boards, a teenage nightclub, and snorkeling required additional costs. Overall, we rate the resort 8/10.
Stayed 7 nights in Mar 2025

8/10 Good

Maria Laura

Stayed 4 nights in Mar 2025

6/10 Okay

Taylor

Travelled with group
Liked: Staff & service
Advertises Casino, no casino. Advertises night club. No night club. Not fancy but ok for a budget. 2nd time. long waits at the bar unless you're flashing tip cash. Shouldn't happen at an all inclusive
Stayed 4 nights in Mar 2025

8/10 Good

Pete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities
There are a few things that they could update but the staff definitely make up for it! We had a great time and I would say you get your money's worth.
Stayed 8 nights in Mar 2025

4/10 Poor

maribel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Not the best food
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley Rae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 4 nights in Mar 2025

10/10 Excellent

Isha Mineshkumar

Stayed 4 nights in Mar 2025

4/10 Poor

maribel

Food was not good
Stayed 7 nights in Mar 2025

6/10 Okay

maribel

Food wasn’t the best. Staff is always great. Food was very poor quality.
Stayed 6 nights in Mar 2025

6/10 Okay

Brian P

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Mar 2025

6/10 Okay

Charles

Stayed 5 nights in Mar 2025

10/10 Excellent

teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach area much to small
Stayed 5 nights in Mar 2025

6/10 Okay

Adjoa

Travelled with family
Nice place ; the resort is very small though and so is the beach area. The place is old so you can tell with the decor Wake up early if you want beach chairs. Staff is very nice but some are very pushy with sales in terms of a tour of their other property. Also house keeping wasn’t the best in terms of the washroom The resort is at the end of the of the hotel zone so you’re pretty far from a lot of action (I.e mall, restaurants etc.)
Stayed 5 nights in Mar 2025

6/10 Okay

David

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Poor food quality. Poor pool side seating availability
Stayed 8 nights in Mar 2025

8/10 Good

Cader

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Occidental is exactly what you pay for. For the price it’s good, but definitely not amazing. The food is mostly bad, some good stuff here and there. The restaurants you make reservations for are terrible. Got several things on the menu to find something good and it was just horrible. The service was great and the drinks, pool and beach were very good as well. Can’t complain because of how reasonable the price was but not good food at all. Just be prepared for that.
Stayed 5 nights in Mar 2025

6/10 Okay

Gabriel Jacobs

Stayed 3 nights in Mar 2025

10/10 Excellent

Jitendra

Liked: Cleanliness, staff & service, property conditions & facilities
I was missing, being Vegeterian , not many options, otherwise it was good
Stayed 4 nights in Mar 2025

6/10 Okay

Paul

Liked: Staff & service
Disliked: Property conditions & facilities
Food was not the best, Not enough information when you check in on how dinner works.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sunni

Stayed 4 nights in Mar 2025

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! The staff were very nice and considerate all throughout our time here.
Stayed 4 nights in Mar 2025

2/10 Terrible

Sicelesile

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025