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Iberostar Selection Cancún - All Inclusive

All-inclusive resort with 5 restaurants and 9 outdoor pools

Where to?

Dates

October 2025

November 2025

9 outdoor pools, pool umbrellas, pool loungers

Free minibar, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Hot tub

Explore the area

Boulevard Kukulcan, Km. 17, Cancun, QROO, 77500

Place, Kukulcan Plaza Shopping Mall
‪1 min walk‬
Place, Cancun Interactive Aquarium
‪11 min walk‬
Place, La Isla Shopping Mall
‪13 min walk‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪23 min drive‬

Room options

Premium Room, Ocean View

Good

Highlights

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Hairdryer

Private bathroom

Bathrobes

37 sq m
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room, Partial Ocean View

Very good

Highlights

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Hairdryer

Private bathroom

Bathrobes

37 sq m
Partial ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Standard Suite, Ocean View

Wonderful

Highlights

Furnished balcony

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Hairdryer

37 sq m
1 bedroom
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Villa, Oceanfront

Highlights

Furnished balcony

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Hairdryer

58 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Villa, Oceanfront (Swim Out)

Good

Highlights

Furnished balcony

Private pool

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

58 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Room, Balcony, Ocean View

Good

Highlights

Balcony

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Hairdryer

Private bathroom

37 sq m
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Villa, Poolside

Good

Highlights

Furnished balcony

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Hairdryer

58 sq m
1 bedroom
Sleeps 4
1 King Bed

Villa, Poolside

Exceptional

Highlights

Furnished balcony

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Hairdryer

58 sq m
1 bedroom
Sleeps 1
1 King Bed

Premium Room, Balcony, Ocean View

Highlights

Balcony

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Hairdryer

Private bathroom

37 sq m
Ocean view
Sleeps 1
1 King Bed OR 2 Double Beds

Villa, Oceanfront (Swim Out)

Highlights

Furnished balcony

Private pool

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

59 sq m
1 bedroom
Ocean view
Sleeps 1
1 King Bed OR 2 Double Beds

Villa, Oceanfront

Highlights

Furnished balcony

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Hairdryer

58 sq m
1 bedroom
Ocean view
Sleeps 1
1 King Bed OR 2 Double Beds

Standard Suite, Ocean View

Highlights

Furnished balcony

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Hairdryer

37 sq m
1 bedroom
Ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room, Partial Ocean View

Exceptional

Highlights

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Hairdryer

Private bathroom

Bathrobes

37 sq m
Partial ocean view
Sleeps 1
1 King Bed OR 2 Double Beds

Premium Room, Ocean View

Highlights

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Hairdryer

Private bathroom

Bathrobes

37 sq m
Ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

Single Room Premium with Sea View

37 sq m
Sleeps 1

Double Room Premium with Sea View

37 sq m
Sleeps 4

Double Room Premium with Sea View

37 sq m
Sleeps 1

Double Room Premium with Sea View

37 sq m
Sleeps 4

Double Room Premium with Partial Sea View

37 sq m
Sleeps 1

Double Room Premium with Partial Sea View

37 sq m
Sleeps 4

Suite with View

37 sq m
Sleeps 1

Suite with Sea View

37 sq m
Sleeps 4

Villa with View

58 sq m
Sleeps 1

Villa with View

58 sq m
Sleeps 4

Villa with View

58 sq m
Sleeps 1

Villa with View

58 sq m
Sleeps 4

Villa with Sea View

58 sq m
Sleeps 1

Villa with Sea View

58 sq m
Sleeps 4

Quadruple Room Premium

37 sq m
Sleeps 4

Last room available

Highlights

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Hairdryer

Private bathroom

Bathrobes

37 sq m
Sleeps 1
1 King Bed OR 1 Double Bed

Last room available

Exceptional

Highlights

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Hairdryer

Private bathroom

Bathrobes

37 sq m
Sleeps 4
1 Double Bed OR 1 King Bed

Single Room Premium

37 sq m
Sleeps 1

Double Room Premium

37 sq m
Sleeps 4

Suite, Oceanfront

Highlights

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Hairdryer

Private bathroom

89 sq m
1 bedroom
Ocean view
Sleeps 1
1 King Bed

Suite, Oceanfront

Very good

Highlights

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Hairdryer

Private bathroom

89 sq m
1 bedroom
Sea view
Sleeps 4
1 King Bed OR 2 Double Beds

Suite, Ocean View (Master)

Highlights

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Hairdryer

Private bathroom

137 sq m
1 bedroom
Sea view
Sleeps 1
1 King Bed

Suite, Ocean View (Master)

Very good

Highlights

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Hairdryer

Private bathroom

137 sq m
1 bedroom
Sea view
Sleeps 3
1 King Bed

Premium Room (Promo)

Highlights

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Hairdryer

Private bathroom

Bathrobes

37 sq m
Sleeps 1
1 King Bed OR 2 Double Beds

Premium Room (Promo)

Highlights

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Hairdryer

Private bathroom

Bathrobes

37 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View (Accessible)

Highlights

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Hairdryer

Private bathroom

Bathrobes

37 sq m
Partial ocean view
Sleeps 1
1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View (Accessible)

Highlights

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Hairdryer

Private bathroom

Bathrobes

37 sq m
Partial ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Standard Room

Highlights

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Hairdryer

Private bathroom

Eco-friendly toiletries

Sleeps 4
1 King Bed OR 2 Double Beds

Standard Room

Highlights

Air conditioning

Free cots/infant beds

Free minibar items

LCD TV

Blackout curtains

Hairdryer

Private bathroom

Eco-friendly toiletries

Sleeps 1
1 King Bed OR 2 Double Beds

Handicapped Room With Partial Sea View

Sleeps 4

Handicapped Room With Partial Sea View

Sleeps 4

Suite with Sea View

89 sq m
Sleeps 4

Suite with Sea View

Sleeps 1

Suite with Sea View

Sleeps 4

Suite Master with Sea View

Sleeps 3

Suite Master with Sea View

Sleeps 1

Quadruple Room Premium with Sea View

37 sq m
Sleeps 4

Quadruple Room Premium with Partial Sea View

37 sq m
Sleeps 4

Villa with View

58 sq m
Sleeps 4

Quadruple Room Premium with Sea View

37 sq m
Sleeps 4

Villa with View

58 sq m
Sleeps 4

Suite with View

37 sq m
Sleeps 4

Villa

58 sq m
Sleeps 4

About the area

Cancun

A luxury stay in Cancun awaits you at Iberostar Selection Cancún - All Inclusive. Within just a 15-minute stroll, you'll find popular places like La Isla Shopping Mall and Hotel Zone Beaches. Highlights at this all-inclusive resort include 5 restaurants, 9 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and hydrotherapy. The buffet restaurant, El Maguey Restaurant, serves Mexican cuisine. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 hot tubs and golf course. 108996 square feet (10126 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find a free water park, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 8:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .This 4.5-property class Zona Hotelera resort is 3.6 km (2.2 mi) from Iberostar Cancun Golf Course and 4.4 km (2.7 mi) from Cancun Convention Center.

View more Resorts in Cancun

What's nearby

Kukulcan Plaza Shopping Mall - 1 min walk - 0.0 km
Marlin Beach - 5 min walk - 0.4 km
Cancun Interactive Aquarium - 11 min walk - 1.0 km
La Isla Shopping Mall - 13 min walk - 1.1 km
Aquaworld - 2 min drive - 2.5 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

‪La Veranda - ‬7 min walk
‪El Fish Fritanga - ‬5 min walk
‪Don Julio Restaurant - ‬6 min walk
‪Hacienda Sisal - ‬4 min walk
‪Ilios Restaurant - ‬8 min walk

About this property

Iberostar Selection Cancún - All Inclusive

All-inclusive resort with 5 restaurants and 9 outdoor pools

Iberostar Selection Cancún - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Iberostar Selection Cancún - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 9 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking and valet parking are free.

This 4.5-star Cancun resort is smoke free.

1 building

426 guestrooms or units

9 levels

5 dining venues

5 bars or lounges

Conference rooms

108996 sq ft of conference space

10126 sq. m of conference space

Built in 1992

Buffet breakfast (free)

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Business centre (24 hours)

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

On-site shopping

Bellhop

Lift

No smoking on site

Water dispenser

Bar on the beach

Coffee shop

Bar by the pool

Swim-up bar

Iberostar Selection Cancún - All Inclusive offers 426 air-conditioned accommodations with free minibar items and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Pool
All-inclusive
Spa
Kids pool

includes taxes & fees

19 Nov - 20 Nov

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle (surcharge)
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 8:00 AM to 11:00 AM
5 bars/lounges
5 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

American Bistro
El Laguito
El Maguey Restaurant
La Horma
Naga Hibachi

Things to do

18-hole golf course
2 hot tubs
9 outdoor pools
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Golf
Golf clubhouse
Golf clubs/equipment
Gym
Optional golf privileges
Outdoor tennis court
Playground
Pro golf shop
Sauna
Shopping
Steam room
Yoga classes

Family friendly

9 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free supervised activities for children
Free water park access
In-room babysitting
In-room cot
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

108,996 square feet of conference space
24-hour business centre
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a nature reserve
On a private beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

8 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Sports massages
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

1 building
9 floors
Ballroom
Banquet hall
Built in 1992
Eco-friendly cleaning products used
Living plant wall
Reception hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Shower/bathtub combination
Towels provided

Entertainment

32-inch LCD TV with cable channels

Food and drink

Coffee/tea maker
Free stocked minibar
Limited room service

Air conditioning
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 25 years old.

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Iberostar

All Inclusive Iberostar Cancun

Cancun All Inclusive Iberostar

Cancun Iberostar

Cancun Iberostar All Inclusive

Iberostar All Inclusive Cancun

Iberostar Cancun

Iberostar Cancun All Inclusive

Hilton Cancun Resort

Hilton Golf Spa Resort Cancun

Iberostar Cancun Hotel Cancun

Iberostar Cancun All Inclusive All-inclusive property

Iberostar All Inclusive All-inclusive property

Iberostar All Inclusive

Iberostar Selection Cancun All Inclusive All-inclusive property

Iberostar Selection All Inclusive All-inclusive property

Iberostar Selection All Inclusive

All-inclusive property Iberostar Selection Cancun All Inclusive

Iberostar Selection Cancun All Inclusive Cancun

Iberostar Cancun All Inclusive

Iberostar Selection Inclusive

Frequently asked questions

What is the cancellation policy at Iberostar Selection Cancún - All Inclusive?

Iberostar Selection Cancún - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Iberostar Selection Cancún - All Inclusive?

Yep, Iberostar Selection Cancún - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Iberostar Selection Cancún - All Inclusive?

Yep, Iberostar Selection Cancún - All Inclusive is a short 6-minute walk from Hotel Zone Beaches. Fun beach activities include volleyball.

Is there a spa on site at Iberostar Selection Cancún - All Inclusive?

Yep, there is an onsite spa at Iberostar Selection Cancún - All Inclusive. It has 2 hot tubs and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Iberostar Selection Cancún - All Inclusive have a pool?

Yep, and guests love it! Iberostar Selection Cancún - All Inclusive has 9 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Iberostar Selection Cancún - All Inclusive have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Iberostar Selection Cancún - All Inclusive?

Iberostar Selection Cancún - All Inclusive features a private beach, 9 outdoor pools and 2 hot tubs.

Is Iberostar Selection Cancún - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Iberostar Selection Cancún - All Inclusive is a hit with families.

Does Iberostar Selection Cancún - All Inclusive serve breakfast?

Yeah, free buffet breakfast is served daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Iberostar Selection Cancún - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Iberostar Selection Cancún - All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Iberostar Selection Cancún - All Inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Iberostar Selection Cancún - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Iberostar Selection Cancún - All Inclusive?

Yep, Iberostar Selection Cancún - All Inclusive has an 18-hole golf course. Golf clubs, a clubhouse and a golf pro shop are available.

Iberostar Selection Cancún - All Inclusive Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Courtney

Travelled with family

1 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food was mediocre, very friendly staff all over the property. Lots of entertainment on the property. Entertainment staff was fun and friendly. Overall a great trip and would return.

Stayed 5 nights in Jul 2025

2/10 Terrible

Israel

Travelled with family

30 Jul 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

The hotel overall was ok not worth the price definitly the couldve clean more the beaches And put more chairs for the pool they were limited people would grab towels and was not mandatory to returned them to . So they would leave them in chairs and u dint know if it was taken also . As soon as you check in they tried to schedule to sell u a type of time share (not cool ) also i was asking they pool bartenders for patron an better licour at the pool bar and they said they ran out . But they will have the good stuff in the lobby . Also their entertainment was not good at all overall boring after diner the club was empty and pretty much gest will be bored at the lobby part . I would not recomend this hottel at all

Stayed 5 nights in Jul 2025

10/10 Excellent

Ashley

Travelled with family

28 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an amazing stay! The staff was amazing and always made sure you were well taken care of. The pools were clean and the beach was cleaned every morning. I would 100% come back again.

Stayed 4 nights in Jul 2025

8/10 Good

Juan

Travelled with family

23 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

i like the food was good different options r always welcome also workers they were kind and polite with us I didn't like the warm water in the pool , the environment is too quiet they need to play some music or make more activities to have fun unfortunately beach was dirty I know bad season

Stayed 4 nights in Jul 2025

10/10 Excellent

Nelson Jadet

Travelled with partner

21 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 7 nights in Jul 2025

8/10 Good

Liliana

21 Jul 2025

Liked: Cleanliness, property conditions & facilities

Stayed 4 nights in Jul 2025

10/10 Excellent

Truc

21 Jul 2025

Stayed 5 nights in Jul 2025

10/10 Excellent

Diana Andrea

Travelled with family and small children, Travelled with group

20 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s a good family resort. I went with friends and kids and we were able to enjoy the bars, the restaurants. The rooms were hot, even after they put the temperature down. (You do not have access to manage your room AC, you need to call the front desk for them to adjust it). The staff were incredible, super attentive!!! We enjoyed the buffet the most and the main pool with the swim up bar.

Stayed 5 nights in Jul 2025

4/10 Poor

Christopher

20 Jul 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2025

6/10 Okay

Stephanie

Travelled with family, Travelled with family and small children

18 Jul 2025

The resort overall was beautiful. Food was not good. As a visitor coming to taste authentic Mexican food this was not it. They would serve drinks to you warm, especially water when it’s hot as hell is not a good idea either. The pools and waterparks were nice for my kids. I had an issue with my AC in my room and they kept telling me to make sure the doors were closed in the room and they were. Everyday I slept without blankets and a fan I bought for my baby. They try to sell you with the time share thing and they kept calling my mom while we were relaxing. I probably wouldn’t recommend this resort or come back. The food and drinks need a big upgrade.

Stayed 5 nights in Jul 2025

10/10 Excellent

Daniel A

Travelled with family

15 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff were friendly and the food and room were excellent. The beach is not that great, however.

Stayed 4 nights in Jul 2025

10/10 Excellent

Jerry

11 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Stayed 4 nights in Jun 2025

4/10 Poor

Thuan Minh

Travelled with family, Travelled with family and small children

8 Jul 2025

Disliked: Property conditions & facilities

This is probably the worst stay we've ever experienced. I personally have been to Cancun over 10 times and stayed at different resorts both family and adults only. By far, this is the worst one. I did not personally research or choose to stay at this resorts. Our family just went along with our big family of 20 people total. Why did I say the worst? Upon arriving and checking in, there was no welcome drinks. At checking in counter, it was completely empty, so we divided our party up to 2 counters to check in. I personally asked to have our family and another family of 2 older adults to stay closed to each other since it's their first time and it's a big resorts. They don't feel comfortable staying at different level or far away. They couldn't accommodate that because it's fully booked. Only 1 room with a King bed was available for our family ONLY. I doubted. Through out our whole stay of 5 days 4 nights, we ate mainly at the buffet because we couldn't make any reservations at other restaurants. We had 1 dinner at the steak house but steaks were super dry and salty, so we went back to buffet. We tried to book the Italian restaurant, Oh my god, 2 nights straight we had to leave and go to the buffet again. If you sat the guests down at 8:30pm closed to 9pm, and took 30 mins and still didn't take our orders. By that time we had to get up and leave. Never again! The beach during this season is the worst. Seaweed all over and strong waves. We couldn't swim at all.

Stayed 4 nights in Jun 2025

10/10 Excellent

paul

7 Jul 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Stayed 4 nights in May 2025

10/10 Excellent

Mallory

Travelled with family

6 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

This was a great place to stay with our teenager sons. The buffet was different every night for dinner and the different restaurants you could eat at on the property were amazing too. The beach access was wonderful and getting an Uber was easy as well.

Stayed 7 nights in May 2025

10/10 Excellent

Emma

2 Jul 2025

Stayed 5 nights in Jun 2025

10/10 Excellent

Mirella

28 Jun 2025

Stayed 4 nights in Jun 2025

10/10 Excellent

Cristal Guadalys

27 Jun 2025

Stayed 4 nights in Jun 2025

10/10 Excellent

Ronald

Travelled with partner

25 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

This is a great resort for families and couples. Friendly staff, beautiful grounds, excellent buffet with lots of variety, a nice beach that's well cared for. Overall a great place.

Stayed 4 nights in Jun 2025

6/10 Okay

Timothy Edward

Travelled with partner

24 Jun 2025

Liked: Staff & service, amenities

The resort is very dated. Staff was very friendly. Typical resort watered down drinks and average/bland food. Not a terrible stay by any means, just an average resort.

Stayed 5 nights in Apr 2025

10/10 Excellent

Darlene

Travelled with family

24 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Good

Stayed 5 nights in Jun 2025

8/10 Good

Jason

23 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

First time at an all inclusive so it’s hard to compare. All in all great spot and we would definitely come back.

Stayed 6 nights in Jun 2025

10/10 Excellent

Jamie Ann

Travelled with family

23 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

staff was anazing

Stayed 4 nights in Jun 2025

10/10 Excellent

Eduviges

21 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jun 2025

10/10 Excellent

Dmytro, Philadelphia

18 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 15 nights in May 2025

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