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Haven Riviera Cancun - All Inclusive - Adults Only

Adults-only beachfront property with 4 outdoor pools

Where to?

Dates

December 2025

January 2026

4 outdoor pools, free pool cabanas, pool umbrellas

Couples treatment room(s), sauna, hot tub, steam room

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite | Balcony view

7 restaurants, breakfast, lunch served; local and international cuisine

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Parking included

includes taxes & fees

12 Jan - 13 Jan 2026

Explore the area

Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569

Place, Arrecife de Puerto Morelos National Park
‪2 min walk‬
Place, Delfines Beach
‪27 min drive‬
Place, La Isla Shopping Mall
‪35 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪21 min drive‬

Room options

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite Garden View

Wonderful

Highlights

Furnished balcony or patio

Private outdoor hot tub

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Pillow-top bed

Sofa bed - twin

56 sq m
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

Exceptional

Highlights

Balcony

Private outdoor hot tub

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Blackout curtains

63 sq m
Partial ocean view
Sleeps 2
1 King Bed

Romance Junior Suite Partial Ocean View

Exceptional

Highlights

Furnished balcony or patio

Private outdoor hot tub

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Blackout curtains

63 sq m
Partial ocean view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Garden View (Swim out)

Exceptional

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Blackout curtains

56 sq m
Sleeps 3
1 King Bed

Junior Suite Swim-Out Partial Ocean View

Exceptional

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Blackout curtains

63 sq m
Partial ocean view
Sleeps 2
1 King Bed

Romance Junior Suite Swim-Out Partial Ocean View

Exceptional

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Blackout curtains

63 sq m
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Junior Suite Ocean Front

Exceptional

Highlights

Furnished balcony or patio

Private outdoor hot tub

Air conditioning

Connecting rooms available

Club Lounge

Free minibar items

Flat-screen TV

Pillow menu

56 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Serenity Club Romance Jr Suite Ocean Front

Exceptional

Highlights

Furnished balcony or patio

Private outdoor hot tub

Air conditioning

Connecting rooms available

Club Lounge

Free minibar items

Flat-screen TV

Pillow menu

56 sq m
Sea view
Sleeps 2
1 King Bed

Serentiy Club Junior Suite Swim Out Ocean Front

Exceptional

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Club Lounge

Free minibar items

Flat-screen TV

Pillow menu

56 sq m
Sleeps 2
1 King Bed

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

Exceptional

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Club Lounge

Free minibar items

Flat-screen TV

Pillow menu

56 sq m
Sleeps 2
1 King Bed

Serenity Club, One Bedroom, Master Suite, Ocean Front

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Private outdoor hot tub

Air conditioning

Connecting rooms available

Club Lounge

Free minibar items

Flat-screen TV

116 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Serenity Club, Two Bedroom, Master Suite, Ocean Front

Excellent

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private outdoor hot tub

Air conditioning

Connecting rooms available

Club Lounge

Free minibar items

168 sq m
1 bedroom
Ocean view
Sleeps 4
2 King Beds

Presidential Suite (Serenity Club Ocean Front)

Exceptional

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private outdoor hot tub

Air conditioning

Connecting rooms available

Club Lounge

Kitchen

228 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Pure Wellness Junior Suite Partial Ocean View

Exceptional

Highlights

Furnished balcony or patio

Private outdoor hot tub

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Blackout curtains

63 sq m
1 bedroom
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Partial Ocean View King Bed Junior Suite

Exceptional

Highlights

Balcony

Private outdoor hot tub

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Blackout curtains

69 sq m
1 bedroom
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Ocean View King Bed Junior Suite

Exceptional

Highlights

Furnished balcony or patio

Private outdoor hot tub

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Blackout curtains

68 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Serenity Club Ocean View 2 Queen Beds Junior Suite

Very good

Highlights

Furnished balcony or patio

Private outdoor hot tub

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Blackout curtains

68 sq m
1 bedroom
Ocean view
Sleeps 4
2 Queen Beds

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

Exceptional

Highlights

Furnished balcony or patio

Private outdoor hot tub

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Blackout curtains

68 sq m
1 bedroom
Partial sea view
Sleeps 4
2 Queen Beds

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

Exceptional

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Blackout curtains

Ceiling fan

68 sq m
1 bedroom
Partial sea view
Sleeps 2
1 King Bed

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

Exceptional

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Blackout curtains

Ceiling fan

68 sq m
1 bedroom
Partial sea view
Sleeps 4
2 Queen Beds

Junior Suite, 2 Double Beds, Partial Ocean View

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Blackout curtains

Ceiling fan

1 bedroom
Sleeps 3
2 Double Beds

About the area

Cancun

A luxury stay in Cancun awaits you at Haven Riviera Cancun - All Inclusive - Adults Only. You'll be 6.6 km (4.1 mi) from Xoximilco and 20.8 km (12.9 mi) from Delfines Beach. Highlights at this all-inclusive property include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. The theme restaurant, Tahani, serves local and international cuisine and is open for breakfast. With 3 poolside bars and 8 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site nightclub and 24-hour gym. 20000 square feet (1858 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a Turkish bath/hammam. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .Places within a 30-minute drive of this 5-property class Cancun property include Puerto Morelos Beach and El Rey Ruins.

What's nearby

Arrecife de Puerto Morelos National Park - 2 min walk - 0.2 km
El Rey Ruins - 27 min drive - 18.3 km
Delfines Beach - 27 min drive - 18.6 km
Aquaworld - 31 min drive - 22.8 km
La Isla Shopping Mall - 35 min drive - 26.4 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

‪Grand Lobby Bar - ‬13 min drive
‪Lobby Bar - ‬14 min drive
‪Boulangerie - ‬13 min drive
‪Grand Central Buffet - ‬14 min drive
‪The Grill - ‬15 min drive

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

Adults-only beachfront property with 4 outdoor pools

Haven Riviera Cancun - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the complimentary cabanas and sunloungers for a relaxing day at the beach. At Haven Riviera Cancun - All Inclusive - Adults Only, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness centre and a hot tub. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Cancun property.

435 guestrooms or units

7 dining venues

3 bars by the pool

3 swim-up bars

8 bars or lounges

Conference rooms

20000 sq ft of conference space

1858 sq. m of conference space

Built in 2018

Buffet breakfast (free)

Nightclub

Karaoke

Deli

Cabanas on the beach (free)

Beach lounge chairs

Cabanas by the pool (free)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Conference centre

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Gift shop

Beauty salon

Newspapers for purchase

Television in lobby

Bellhop

Lift

Smoking in designated areas

Water dispenser

Bar on the beach

Coffee shop

Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Pool
Spa pool
Breakfast included
All-inclusive

includes taxes & fees

11 Jan - 12 Jan 2026

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking
Wheelchair-accessible parking available
Onsite parking options include a garage

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
3 poolside bars
3 swim-up bars
7 restaurants
8 bars/lounges
A beach bar
A coffee shop/cafe
Couples/private dining
Snack bar/deli

Restaurants on site

Agua Bendita
Olios
Satsu
Tahani
Vora Mar

Things to do

18-hole adjacent golf course
24-hour gym
24-hour pool access
4 outdoor pools
Basketball
Beach volleyball
Beach yoga
Fitness classes
Full-service spa
Golf carts
Hot tub
Karaoke
Nightclub
Outdoor pickleball court
Outdoor tennis court
Pilates classes
Table tennis
Tennis lessons
TV in common areas

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Computer station
Conference centre (20,000 square foot of space)
Meeting rooms

Outdoors

Beach loungers
Free beach cabanas
Free pool cabanas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

9 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Handrails in hallways
Handrails in stairways
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site

Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Built in 2018
Comprehensive recycling policy
Designated smoking areas (fines apply)
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally-owned and organised tours and activities
Reception hall
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

50-inch flat-screen TV with cable channels
IPod dock

Food and drink

24-hour room service
Champagne service
Espresso maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Air conditioning (climate-controlled)
Ceiling fan
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop workspace
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Haven Riviera Cancun - All Inclusive - Adults Only

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

Pool access is available 24 hours a day.
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only

Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos

Haven Riviera Cancun Resort All Inclusive Adults

Haven Riviera Cancun All Inclusive Adults Puerto Morelos

Haven Riviera Cancun All Inclusive Adults

Haven Riviera Cancun Inclusive

Haven Riviera Cancun All Inclusive Adults Only

Haven Riviera Cancun - All Inclusive - Adults Only Cancun

Haven Riviera Cancun Resort SPA All Inclusive Adults Only

Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Frequently asked questions

What is the cancellation policy at Haven Riviera Cancun - All Inclusive - Adults Only?

Haven Riviera Cancun - All Inclusive - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Haven Riviera Cancun - All Inclusive - Adults Only?

As of 20 Dec 2025, prices found for a 1-night stay for 2 adults at Haven Riviera Cancun - All Inclusive - Adults Only on 12 Jan 2026 start from NZ$916.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Haven Riviera Cancun - All Inclusive - Adults Only?

Yep, Haven Riviera Cancun - All Inclusive - Adults Only has a free self car park and free valet parking.

Are there any beaches close to Haven Riviera Cancun - All Inclusive - Adults Only?

The closest beach to Haven Riviera Cancun - All Inclusive - Adults Only is Delfines Beach (12 km).

Is there a spa on site at Haven Riviera Cancun - All Inclusive - Adults Only?

Yep, there is an onsite spa at Haven Riviera Cancun - All Inclusive - Adults Only. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Haven Riviera Cancun - All Inclusive - Adults Only have a pool?

Yep, and guests love it! Haven Riviera Cancun - All Inclusive - Adults Only has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 24 hours.

What luxury perks are available at Haven Riviera Cancun - All Inclusive - Adults Only?

Haven Riviera Cancun - All Inclusive - Adults Only features 3 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Haven Riviera Cancun - All Inclusive - Adults Only a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Haven Riviera Cancun - All Inclusive - Adults Only.

Is Haven Riviera Cancun - All Inclusive - Adults Only family-friendly?

No, Haven Riviera Cancun - All Inclusive - Adults Only is an adults-only property.

Does Haven Riviera Cancun - All Inclusive - Adults Only serve breakfast?

You bet, our guests are hooked on the free buffet brekkie here! Offered daily from 7:00 AM to 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Haven Riviera Cancun - All Inclusive - Adults Only?

No, Haven Riviera Cancun - All Inclusive - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Haven Riviera Cancun - All Inclusive - Adults Only?

Relax with a coldie at the 3 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Haven Riviera Cancun - All Inclusive - Adults Only?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Haven Riviera Cancun - All Inclusive - Adults Only?

No, pets and service animals are not allowed.

Is there a golf course on site at Haven Riviera Cancun - All Inclusive - Adults Only?

There is a golf course next to Haven Riviera Cancun - All Inclusive - Adults Only.

Haven Riviera Cancun - All Inclusive - Adults Only Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Jared

20 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Sep 2025

10/10 Excellent

Matthew

Travelled with partner

20 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had the serenity package and that was definitely the right choice. Beautiful views of the ocean and we love that there were several pools, some with the DJs and games and some more quiet. The restaurants were amazing, seemed like Michelin star quality work. Our only negative point is that we thought Tahani, which has dinner along with dancing, was going to be a display of cultural dancing but instead it was more like a nightclub.

Stayed 5 nights in Sep 2025

8/10 Good

ijeoma

Travelled with partner

20 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our romance junior swim up room! It was nice to be able to swim whenever we wanted, and jump right into our shower. Best part was that the drink service walked by several times during the day to make sure we were taken care of. We also enjoyed dinning in the restaurants, our favorite was Agua Bendita. Everything we ordered tasted so good! Theree were no real activities at Haven, so if thats what you are looking to enjoy in an AI resort, then maybe its not for you. For us, it was perfect. All we wanted to do was chill and relax. Mission accomplished!

Stayed 3 nights in Sep 2025

10/10 Excellent

Kazumi Chino

Travelled with partner

20 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was lovely. We got a room with a swim out pool, and a waiter was available to get us drinks. The only problem, which was not the fault of the hotel, was this season has a lot of seaweed on the beach. Fortunately, the pools in the hotel are very nice and we didn't miss the beach.

Stayed 2 nights in Aug 2025

10/10 Excellent

Oritseweyinmi Dilys

Travelled with partner

20 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Will definitely be back Manny our butler was amazing

Stayed 5 nights in Sep 2025

10/10 Excellent

Camilo

Travelled with partner

20 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing resort. Great food and staff very friendly 🙂

Stayed 7 nights in Sep 2025

10/10 Excellent

Brittany

20 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were kind- the environment was relaxing and truly enjoyable

Stayed 5 nights in Aug 2025

10/10 Excellent

Erick

20 Sept 2025

Stayed 5 nights in Sep 2025

8/10 Good

Derrick

20 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very lovely place will return

Stayed 4 nights in Aug 2025

10/10 Excellent

Rattiya

Travelled with family, Travelled with group

18 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful foods and friendly staffs. Service is superb.

Stayed 4 nights in Sep 2025

10/10 Excellent

Vladimir

Travelled with partner

18 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 3 nights in Sep 2025

10/10 Excellent

Catherine

18 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Sep 2025

10/10 Excellent

Elizabeth

Travelled with partner

18 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We just got back from our second visit to this resort. Hands down, the service is absolutely amazing. Every single staff member is wonderful - kind, helpful and so on top of things! The resort is impeccably clean, it’s relaxed, lots of choices for food and places to hang out. We will recommend this resort to everyone and we will go back again!

Stayed 5 nights in Sep 2025

10/10 Excellent

Sebastian A

Travelled with partner

17 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved my stay at the Haven Riviera Cancun. We booked a swim-up suite which was definitely worth the extra cost. I loved the main pool with the games, DJ, and bars. The club at night was a must!! The dining option were mostly good, I wouldn’t recommend the for lunch or dinner. However, the Mediterranean restaurant was delicious, the steak house was pretty good, and the Asian was good. The excursions they offered were great, I recommend booking with MTS on the resort, we booked 3 excursions in one package and spent less than we expected. The drinks were pretty okay considering most resort drinks aren’t great. The taxis are pretty costly to go literally anywhere off the resort. We had to pay an extra fee during check in that I wasn’t aware of before booking that is apparently a new mandate from the tourism department but it wasn’t too expensive. Ultimately, I loved my stay here and would stay here again.

Stayed 5 nights in Aug 2025

10/10 Excellent

Stephanie

Travelled with partner

17 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Sahel, Aquino and Alfredo make this the best AI resort!! Will not go anywhere. We’ve tried and there’s no comparison

Stayed 5 nights in Sep 2025

10/10 Excellent

Mark, London

Travelled with partner

17 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property had everything we needed during our stay, lots of activities to participate in. Lots of different restaurants and food choices and staff are super friendly and helpful.

Stayed 7 nights in Sep 2025

8/10 Good

Lori

Travelled with family

17 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms were spacious and clean, modern with plenty of storage. Bed and pillows were very comfortable. The staff were friendly and all hard working.

Stayed 5 nights in Sep 2025

6/10 Okay

Victoria

Travelled with partner

16 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was great, room and pools were clean and modern. Food options were lacking, which is why I give the overall score 3/5. There wasn’t many options, the a la carte options were not very good either.

Stayed 5 nights in Sep 2025

10/10 Excellent

Floyd

Travelled with group

16 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was wonderful very relaxing definitely would return again

Stayed 3 nights in Sep 2025

10/10 Excellent

Margaret

Travelled with partner

16 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely wonderful! From check in to check out ZERO complaints!

Stayed 7 nights in Sep 2025

8/10 Good

Dunia Gomez

Travelled with partner

16 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

There was not many variety of the food and not fresh

Stayed 4 nights in Aug 2025

10/10 Excellent

Andrew

Travelled with partner

16 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Moises was the BEST and slyvia was the best house keeper. Very attentive. Amazing at their jobs. They make us consider coming back

Stayed 5 nights in Aug 2025

8/10 Good

Joseph

16 Sept 2025

Stayed 4 nights in Aug 2025

10/10 Excellent

Adam

Travelled with partner

16 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Second time going this property and will return!

Stayed 7 nights in Aug 2025

10/10 Excellent

Jason

Travelled with group

16 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 5 nights in Sep 2025

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Haven Riviera Cancun - All Inclusive - Adults Only

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Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

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Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

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Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

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Haven Riviera Cancun - All Inclusive - Adults Only

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