Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
Hotel with 2 outdoor swimming pools, steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park

Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

Terrace/patio
Full-sized fridge, microwave, stovetop, dishwasher
Full-sized fridge, microwave, stovetop, dishwasher
Exterior
In-room safe, laptop workspace, blackout curtains, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
The current price is NZ$199
includes taxes & fees
3 Oct - 4 Oct

Explore the area

View map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪4 min drive‬
  • Place, Delfines Beach
    ‪5 min drive‬
  • Place, Riviera Cancun Golf Resort
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪12 min drive‬

Room options

Suite, 2 Bedrooms, Non Smoking, Balcony

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 63 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

Studio, 2 Queen Beds, Non Smoking, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 49 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

9.0 out of 10
Wonderful
(52 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Non Smoking, Balcony

9.6 out of 10
Exceptional
(104 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking, Balcony

9.2 out of 10
Wonderful
(142 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 53 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Cancun

At Residence Inn by Marriott Cancun Hotel Zone you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 3.8 km (2.4 mi) from Iberostar Cancun Golf Course. Highlights at this hotel include 2 outdoor swimming pools, free daily breakfast and in-room kitchens. .Pick&Chill Rooftop Snack is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the 24-hour gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Each morning free full breakfast is offered between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Attractions within a 10-minute drive of this 3-property class Zona Hotelera hotel include Delfines Beach and Riviera Cancun Golf Resort.

What's nearby

  • Iberostar Cancun Golf Course - 4 min drive - 4.6 km
  • El Rey Ruins - 5 min drive - 4.9 km
  • Delfines Beach - 5 min drive - 5.3 km
  • Riviera Cancun Golf Resort - 6 min drive - 5.0 km
  • Moon Palace Golf Club - 14 min drive - 9.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 10 min drive

Restaurants

  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Taco Arte Restaurant - ‬3 min drive
  • ‪Royal Solaris Cancun - ‬3 min drive
  • ‪La Hacienda Restaurant - ‬4 min drive
  • ‪Marco Polo Restaurante - ‬3 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

Hotel with 2 outdoor swimming pools, steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Residence Inn by Marriott Cancun Hotel Zone offers its guests 2 outdoor swimming pools and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 2540 square feet (236 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Residence Inn by Marriott Cancun Hotel Zone. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 158 guestrooms or units
  • 3 levels
  • Conference rooms
  • 2540 sq ft of conference space
  • 236 sq. m of conference space
  • Built in 2020
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Residence Inn by Marriott Cancun Hotel Zone offers 158 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. This accommodation has separate sitting areas and includes dining tables and kitchen islands. 55-inch flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 10:00 PM on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Hosted evening meal available daily for a fee of USD 30
  • Snack bar/deli

Restaurants on site

  • Pick&Chill Rooftop Snack

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Golf clubhouse
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (2,540 square foot of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (124 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 19 August 2025 to 30 September 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 3 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Hosted evening meal: USD 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

What is the cancellation policy at Residence Inn by Marriott Cancun Hotel Zone?

Residence Inn by Marriott Cancun Hotel Zone offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn by Marriott Cancun Hotel Zone?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Cancun Hotel Zone on 3 Oct 2025 start from NZ$198.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn by Marriott Cancun Hotel Zone?

Yep, Residence Inn by Marriott Cancun Hotel Zone has a free self car park.

Are there any beaches close to Residence Inn by Marriott Cancun Hotel Zone?

The closest beach to Residence Inn by Marriott Cancun Hotel Zone is Delfines Beach (3.4 km).

Does Residence Inn by Marriott Cancun Hotel Zone have a pool?

Yep, and guests love it! Residence Inn by Marriott Cancun Hotel Zone has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What makes Residence Inn by Marriott Cancun Hotel Zone a romantic place to stay?

Poolside dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Residence Inn by Marriott Cancun Hotel Zone.

Is Residence Inn by Marriott Cancun Hotel Zone family-friendly?

You bet! With amenities such as 2 outdoor pools and free food shopping service, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Residence Inn by Marriott Cancun Hotel Zone is a hit with families.

Does Residence Inn by Marriott Cancun Hotel Zone serve breakfast?

You bet, our guests are hooked on the free full brekkie here! Offered daily from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Residence Inn by Marriott Cancun Hotel Zone?

Yep, there's a free airport shuttle that runs from 7:00 AM - 10:00 PM on request.

What time are check-in & check-out at Residence Inn by Marriott Cancun Hotel Zone?

Check-in begins at 3:00 PM. Check-out time is noon.

Is there a golf course on site at Residence Inn by Marriott Cancun Hotel Zone?

There is a golf course next to Residence Inn by Marriott Cancun Hotel Zone.

Residence Inn by Marriott Cancun Hotel Zone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1701 out of 2695 reviews
Rating 8 - Good. 549 out of 2695 reviews
Rating 6 - Okay. 235 out of 2695 reviews
Rating 4 - Poor. 98 out of 2695 reviews
Rating 2 - Terrible. 112 out of 2695 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location isn’t the best but a beautiful hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Aster Belachew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s was very excellent the stuff ivery excellent. We will be back to visit. We enjoy a lot.
Stayed 4 nights in Jun 2025

10/10 Excellent

Elmehdi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed there for a week and it was a good experience, clean rooms, friendly staff and good breakfast. Besides the location and how far it is from everything, I would definitely stay there next time
Stayed 7 nights in Jun 2025

10/10 Excellent

Jacques Kevonta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, good breakfast great staff clean nice size rooms and also affordable with 2 nice size pools
Stayed 3 nights in Jun 2025

10/10 Excellent

Andres

Stayed 1 night in Jun 2025

6/10 Okay

Elaine Eunice

Travelled with partner
Liked: Staff & service
Disliked: Amenities
In the middle of no where basically. Noisy air conditioning in the room and inefficient dishwasher which was also very noisy. Pool above us was leaking into our room. No ocean or beach access. On the plus side staff were friendly and tried as much as possible to be accommodating. Very expensive shop inside hotel where 2 ice creams and some water was over $20.00. Prices more expensive than USA!!!
Stayed 6 nights in Jun 2025

10/10 Excellent

Ray

Great staff service.
Stayed 1 night in Jun 2025

10/10 Excellent

Cesar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious rooms, off the main highway, easy access and easy check in, everything in immaculate condition, 2 pools on the 3rd floor, rooftop!
Stayed 1 night in Jun 2025

2/10 Terrible

Ray

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel reception/service was great. However, Expedia hasn’t updated the correct address of the hotel. It took me almost an hour to get to the correct address.
Stayed 1 night in Jun 2025

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time during our 6-day stay at the Residence Inn. The staff were all incredibly friendly and welcoming. The breakfast was a highlight, absolutely delicious with a new menu every day! The only downside was a slight smell in the hallway, which seemed like it might be from the carpet not drying properly, likely due to guests coming in and out of the pool area. It’s understandable, but I do hope they can address it. Overall, we truly loved the people, the food, and the place. Thank you for a great stay!
Stayed 5 nights in Jun 2025

10/10 Excellent

Cesar Oswaldo

Stayed 5 nights in May 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. The rooms were spacious. Fully equipped with kitchenette. Loved the balcony and view from our room Breakfast was included. They also had driver service if needed.
Stayed 5 nights in Jun 2025

10/10 Excellent

Karan Shitalkumar, Saint John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hospitality
Stayed 3 nights in Jun 2025

10/10 Excellent

Andre R, Worcester

Stayed 5 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean!
Stayed 7 nights in Apr 2025

6/10 Okay

FABIOLA

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The customer service make me feel bad when I asked for my upgrade. He only said is not obligatory, only when I have available . So “”he make me an Upgrade for my same room With different view” honestly is kind of she That people ehalg with attitude when your are an Expedia VIP guest
Stayed 1 night in Jun 2025

6/10 Okay

Nicole Van

The room was fine but the food and drinks were awful.
Stayed 1 night in Jun 2025

10/10 Excellent

Gary, Chilliwack

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Great breakfast and clean. We will definitely return here.
Stayed 14 nights in Jun 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was nice
Stayed 3 nights in Jun 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estancia, muy lindo el Lugar, falta adecuar un lugar para poder desayunar con sus mascotas
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio fue excelente , estuvo todo muy bien, todo limpio y muy organizado con mucho gusto volvere pronto
Stayed 2 nights in Jun 2025

10/10 Excellent

Gokul, London

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool bar and awesome variety of breakfast buffet every day .nice and friendly staff
Stayed 6 nights in Jun 2025

2/10 Terrible

Rusia

Stayed 5 nights in May 2025

8/10 Good

Roni

Business traveller
Front desk they was accident. What I didn’t like. There is no bus going in the afternoon night. And there is no time for cleaning room. They wake you up and every morning any time.
Stayed 8 nights in Jun 2025

10/10 Excellent

Donita

Stayed 2 nights in Jun 2025