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Real Inn Cancún

4.0 star property
Lakefront hotel with health club and 24-hour front desk

Photo gallery for Real Inn Cancún

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Daily full breakfast (MXN 290 per person)
Lobby
Front of property
Master Suite Vista a la Laguna

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
The current price is NZ$169
includes taxes & fees
6 July - 7 July

Explore the area

Map
Km 5.5 Boulevard Kukulkán, Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    ‪3 min walk‬
  • Tortuga Beach
    ‪14 min walk‬
  • La Isla Shopping Mall
    ‪10 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Ejecutiva Matrimonial Vista a la Laguna

Ejecutiva Matrimonial Vista a la Laguna

Ejecutiva Matrimonial Vista a la Laguna

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 20 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite Vista a la Laguna

Master Suite Vista a la Laguna

Master Suite Vista a la Laguna

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • 45 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Dos Camas Vista al Boulevard

Deluxe Dos Camas Vista al Boulevard

Deluxe Dos Camas Vista al Boulevard

7.6 out of 10
Good
(20 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Dos Camas Vista a la Laguna

Deluxe Dos Camas Vista a la Laguna

Deluxe Dos Camas Vista a la Laguna

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • 32 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Vista a la Laguna

Junior Suite Vista a la Laguna

Junior Suite Vista a la Laguna

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
Rainfall showerhead
  • 45 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Vista al Boulevard

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Vista al Boulevard

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Vista a la Laguna

Deluxe King Vista a la Laguna

Deluxe King Vista a la Laguna

7.2 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • 32 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Ejecutiva Matrimonial Vista al Boulevard

1 bedroom, premium bedding, in-room safe, desk

Ejecutiva Matrimonial Vista al Boulevard

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Vista al Boulevard

Deluxe King Vista al Boulevard

Deluxe King Vista al Boulevard

7.6 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Cancun

At Real Inn Cancún you'll be within just a 5-minute stroll of Langosta Beach and within 15 minutes of Tortuga Beach. Highlights at this eco-friendly hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Stock Cafe, serves international cuisine and is open for breakfast, lunch and dinner. Pool Bar is the hotel's own bar. Enjoy the gym and pool loungers. Business travelers can take advantage of 3 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6 AM and 11 AM. .With a stay at this 4-property class Zona Hotelera hotel, you'll be 1.5 km (1 mi) from Teatro de Cancún and 3.8 km (2.4 mi) from UltraMar Ferry Terminal.

What's nearby

  • Langosta Beach - 3 min walk - 0.3 km
  • Tortuga Beach - 14 min walk - 1.2 km
  • Cancun Convention Center - 4 min drive - 4.6 km
  • Puerto Cancun Marina Town Center - 6 min drive - 6.0 km
  • La Isla Shopping Mall - 10 min drive - 8.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

  • ‪Breakfast - ‬5 min walk
  • ‪Venecia - ‬7 min walk
  • ‪Las Olas - ‬8 min walk
  • ‪RIU Caribe Pizzeria - ‬5 min walk
  • ‪Swim-up Bar - ‬4 min walk

About this property

Real Inn Cancún

Lakefront hotel with health club and 24-hour front desk
Real Inn Cancún offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 3 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Real Inn Cancún. Free self parking is available.

This 4-star Cancun hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 6 levels
  • Built in 2014
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Real Inn Cancún offers 160 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: MXN 290 for adults and MXN 140 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kiosko
  • Lobby Bar
  • Pool Bar
  • Stock Cafe

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Real Inn Cancún

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 290 for adults and from MXN 140 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Real Inn Cancún Camino Real Cancun
Real Inn Cancún Camino Real
Real Cancún Camino Real Cancun
Real Cancún Camino Real
Real Inn Cancún Cancun
Real Cancún Cancun
Real Cancún
Real Inn Cancún by Camino Real
Real Inn Cancún Hotel Cancun
Real Inn Cancún Hotel

Frequently asked questions

What is the cancellation policy at Real Inn Cancún?

Real Inn Cancún offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Real Inn Cancún?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at Real Inn Cancún on 6 Jul 2025 start from NZ$169.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Real Inn Cancún?

Yep, Real Inn Cancún has a free self car park.

Are there any beaches close to Real Inn Cancún?

Yep, Real Inn Cancún is a short 3-minute walk from Langosta Beach.

Does Real Inn Cancún have a pool?

Yep, and guests love it! Real Inn Cancún has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 8:00 PM.

What makes Real Inn Cancún a romantic place to stay?

Poolside dining and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Real Inn Cancún.

Does Real Inn Cancún serve breakfast?

Yeah, full brekkie is on offer daily from 6 AM to 11 AM.

Is there a free airport shuttle available at Real Inn Cancún?

No, Real Inn Cancún does not offer an airport shuttle service.

Is there a bar or restaurant at Real Inn Cancún?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Real Inn Cancún?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Real Inn Cancún?

No, pets and service animals are not allowed.

Real Inn Cancún Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 434 out of 1029 reviews
Rating 8 - Good. 240 out of 1029 reviews
Rating 6 - Okay. 146 out of 1029 reviews
Rating 4 - Poor. 95 out of 1029 reviews
Rating 2 - Terrible. 114 out of 1029 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Stayed 3 nights in Mar 2025

2/10 Terrible

Gurdaman

Travelled with family
Terrible
Stayed 3 nights in Mar 2025

4/10 Poor

Victor

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My family and I arrived to the hotel around 2 AM. I tried three times to advise the hotel that we would arrive late and couldn’t get a hold of anyone. Once we arrived at the hotel, Manuel assisted us with the check in. He demanded that everyone of my family of 6 be present in order to check in. I informed him that I have two little girls sleeping (3, and 5) inside the car and asked him if he could come to see them instead of having to take the kids out of the car. He told me that he could not and it’s the hotel procedure and I had to have everyone in the lobby in order to obtain the hotel keys. I told him that’s fine but it’s not good customer service on his end. The bellman stayed there watching everything but no help either. Manuel gave us two rooms on different floors at the very end of the hallway. Pretty much sending a message that he is in charge and my family and I were paying the price of complaining about his customer service. Our room number 333 had no towels at all. Not even hand or face towels. In order to shower we had to get pool towels ourselves. We made two complaints with the morning employees but we never received any contact from a manager or anyone trying to make things better or accommodate our towel request. Also the TV in room 333 wouldn’t even turn on and we asked for them to take a look at it and of course they did not and it was never fixed during our time there. Lastly the bathroom paint is literally peeling off the walls.
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service
I like the large room. Nice pool great view of lagoon.
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Stayed 2 nights in Mar 2025

6/10 Okay

Navneet

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 4 nights in Jan 2025

10/10 Excellent

Michel

Liked: Cleanliness
Nice hotel ! Breakfast toast too dry , missing pool chairs
Stayed 5 nights in Mar 2025

10/10 Excellent

katiuska

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Kent

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Limited dining services around the area which makes it inconvenient
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

Per

Stayed 1 night in Mar 2025

10/10 Excellent

Nayeli

Stayed 1 night in Mar 2025

6/10 Okay

Ashish

Disliked: Cleanliness, property conditions & facilities
I had high expectations for this hotel based on its exterior, but the rooms were a big letdown. Most had damp ceilings, a strong musty smell, and broken fixtures. If you want a pool or lagoon view, be prepared to pay an extra $24 USD per night. Otherwise, you’ll have to deal with nonstop traffic noise in the street-facing rooms, making it hard to get a good night’s sleep. The “included breakfast” is disappointing—it’s just coffee or tea, two pieces of bread, and a small fruit plate. Anything else costs extra. Overall, I wouldn’t stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Stayed 2 nights in Mar 2025

2/10 Terrible

Tanish

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a disappointing stay. The door lock was broken, the toilet didn’t work, there were no towels in the room, and the staff were rude.
Stayed 1 night in Mar 2025

8/10 Good

Catalina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

MariaEugenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicole

Stayed 9 nights in Feb 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good views.
Stayed 1 night in Feb 2025

6/10 Okay

lucie

Travelled with partner
Stayed 5 nights in Feb 2025

8/10 Good

Ready

Travelled with family
Liked: Cleanliness, staff & service

Clean hotel with friendly staff in need of updates

Hotel looks great and has nice facilities, however the rooms are very tired and badly in need of updating. built ins have places that are coming apart, they have been repaired but not nicely. Beds were comfortable but the pillows are very old and need to be replaced. The staff works constantly to keep everything clean and nice, they were all very friendly and helpful. Overall OK but could easily be great with some TLC
Stayed 4 nights in Mar 2025

6/10 Okay

michelle

Travelled with group
Liked: Cleanliness
Clean and affordable and quiet location - make sure room faces lagoon side as road side is not quiet at all. Easy bus to hotel zone and downtown Cancún. Easy walk to nearby beach. Hot water limited, pressure bad, toilet didn't flush properly and water dripping in room from level above . Breakfast bad - bread always stale . Room service wonderful and great meals
Stayed 4 nights in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Mulualem

Disliked: Staff & service, amenities
It was alright!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Stayed 5 nights in Feb 2025