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Real Inn Cancún

4.0 star property
Lakefront hotel with health club and 24-hour front desk

Photo gallery for Real Inn Cancún

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Lobby
Master Suite Vista a la Laguna
Front of property
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
The current price is NZ$154
includes taxes & fees
9 May - 10 May

Explore the area

Map
Km 5.5 Boulevard Kukulkán, Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    ‪3 min walk‬
  • Tortuga Beach
    ‪12 min walk‬
  • La Isla Shopping Mall
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Ejecutiva Matrimonial Vista a la Laguna

Ejecutiva Matrimonial Vista a la Laguna

Ejecutiva Matrimonial Vista a la Laguna

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
Free bottled water
  • 20 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite Vista a la Laguna

Master Suite Vista a la Laguna

Master Suite Vista a la Laguna

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 45 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Dos Camas Vista al Boulevard

Deluxe Dos Camas Vista al Boulevard

Deluxe Dos Camas Vista al Boulevard

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Dos Camas Vista a la Laguna

Deluxe Dos Camas Vista a la Laguna

Deluxe Dos Camas Vista a la Laguna

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 32 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Vista a la Laguna

Junior Suite Vista a la Laguna

Junior Suite Vista a la Laguna

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 45 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Vista al Boulevard

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite Vista al Boulevard

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Vista a la Laguna

Deluxe King Vista a la Laguna

Deluxe King Vista a la Laguna

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 32 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Ejecutiva Matrimonial Vista al Boulevard

Premium bedding, in-room safe, desk, blackout curtains

Ejecutiva Matrimonial Vista al Boulevard

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Vista al Boulevard

Deluxe King Vista al Boulevard

Deluxe King Vista al Boulevard

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
Free bottled water
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the area

Cancun

At Real Inn Cancún you'll be within just a 5-minute stroll of Langosta Beach and within 15 minutes of Tortuga Beach. Highlights at this eco-friendly hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Stock Cafe, serves international cuisine and is open for breakfast, lunch and dinner. Pool Bar is the hotel's own bar. Enjoy the gym and pool loungers. Business travelers can take advantage of 3 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6 AM and 11 AM. .With a stay at this 4-property class Zona Hotelera hotel, you'll be 1.5 km (1 mi) from Teatro de Cancún and 3.8 km (2.4 mi) from UltraMar Ferry Terminal.

What's nearby

  • Langosta Beach - 3 min walk - 0.3 km
  • Tortuga Beach - 12 min walk - 1.1 km
  • Puerto Cancun Marina Town Center - 4 min drive - 4.5 km
  • Cancun Convention Center - 5 min drive - 4.4 km
  • La Isla Shopping Mall - 8 min drive - 7.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

  • ‪Breakfast - ‬5 min walk
  • ‪Venecia - ‬7 min walk
  • ‪Las Olas - ‬8 min walk
  • ‪RIU Caribe Pizzeria - ‬5 min walk
  • ‪Swim-up Bar - ‬4 min walk

About this property

Real Inn Cancún

Lakefront hotel with health club and 24-hour front desk
Real Inn Cancún offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 3 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Real Inn Cancún. Free self parking is available.

This 4-star Cancun hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 6 levels
  • Built in 2014
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Real Inn Cancún offers 160 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 2,530 reviews
The price is NZ$198
includes taxes & fees
16 May - 17 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: MXN 290 for adults and MXN 140 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kiosko
  • Lobby Bar
  • Pool Bar
  • Stock Cafe

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Real Inn Cancún

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 290 for adults and from MXN 140 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Real Inn Cancún Camino Real Cancun
Real Inn Cancún Camino Real
Real Cancún Camino Real Cancun
Real Cancún Camino Real
Real Inn Cancún Cancun
Real Cancún Cancun
Real Cancún
Real Inn Cancún by Camino Real
Real Inn Cancún Hotel Cancun
Real Inn Cancún Hotel

Frequently asked questions

What is the cancellation policy at Real Inn Cancún?

Real Inn Cancún offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Real Inn Cancún?

As of 7 May 2025, prices found for a 1-night stay for 2 adults at Real Inn Cancún on 9 May 2025 start from NZ$153.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Real Inn Cancún?

Yep, Real Inn Cancún has a free self car park.

Are there any beaches close to Real Inn Cancún?

Yep, Real Inn Cancún is a short 3-minute walk from Langosta Beach.

Does Real Inn Cancún have a pool?

Yep, and guests love it! Real Inn Cancún has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 8:00 PM.

What makes Real Inn Cancún a romantic place to stay?

Poolside dining and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Real Inn Cancún.

Does Real Inn Cancún serve breakfast?

Yeah, full brekkie is on offer daily from 6 AM to 11 AM.

Is there a free airport shuttle available at Real Inn Cancún?

No, Real Inn Cancún does not offer an airport shuttle service.

Is there a bar or restaurant at Real Inn Cancún?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Real Inn Cancún?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Real Inn Cancún?

No, pets and service animals are not allowed.

Real Inn Cancún Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 416 out of 1003 reviews
Rating 8 - Good. 234 out of 1003 reviews
Rating 6 - Okay. 146 out of 1003 reviews
Rating 4 - Poor. 95 out of 1003 reviews
Rating 2 - Terrible. 112 out of 1003 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
I Loved it
Stayed 1 night in Feb 2025

6/10 Okay

Hazel Frances

Liked: Cleanliness, property conditions & facilities
Na
Stayed 3 nights in Feb 2025

10/10 Excellent

Heather, Fenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Everything exactly as advertised and the employees were super friendly and helpful. Would gladly stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Nora

Travelled with group
Liked: Cleanliness, staff & service
Likes: Staff -friendly and very helpful-; large room with balcony facing la laguna; beautiful exterior spaces (swimming pool, garden, restaurant); clean; safe; close to beach. Dislikes: Even though it's is very good shape, the building is old and it could benefit from some TLC. Overall, we had a great experience.
Stayed 5 nights in Jan 2025

6/10 Okay

Cassandre

Travelled with family, Travelled with group
Liked: Staff & service
The noise from outside was terrible. I was on the 2nd floor and felt like the cars were driving inside the room. I had to change room in the muddle if the night.
Stayed 3 nights in Jan 2025

2/10 Terrible

Rashal

Disliked: Staff & service
Hotel Review: Disappointing Stay I recently stayed at a hotel in Cancun, and unfortunately, my experience was far from pleasant. The staff’s behavior was absolutely terrible, particularly a lady named Elizabeth. She displayed no interest in providing basic services and was extremely rude whenever we asked for assistance. Her attitude made the stay even more uncomfortable and unwelcoming. The lack of professionalism and courtesy from the staff was disappointing, and it overshadowed any positive aspects of the hotel. If customer service is important to you, I would strongly advise against staying at this hotel. I cannot recommend this place to anyone and will not be returning.
Stayed 2 nights in Jan 2025

4/10 Poor

GABRIEL

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Overrated!!
Stayed 1 night in Jan 2025

8/10 Good

Rajasekhar Reddy Ketham

Stayed 2 nights in Jan 2025

10/10 Excellent

Adam

Stayed 1 night in Jan 2025

4/10 Poor

MIRIAN

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms smelled strongly of humidity. Bedsheets were stained. The first night we stayed we didn’t even get bath towels and were charge when we requested some. Bathroom leaked water into the room. The Pool was nice. Overall would not recommend.
Stayed 5 nights in Jan 2025

8/10 Good

Akhtar, Sureey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Alex

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Housekeeping entered our room at 8 AM even with the do not disturb sign on the door
Stayed 1 night in Jan 2025

8/10 Good

Russell, Mount Vernon

Travelled with group
Liked: Staff & service
Disliked: Amenities
Most of my friends stayed here with me the same night and the tvs did not work at all.
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Stayed 3 nights in Jan 2025

4/10 Poor

Felipe

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Pros/ Good customer service and location were great. Cons/ I felt it lacked several things. There was no fridge in the room which I find inconvenient. The ice machine was located in one of the floors so unless you were staying there you had to go up or down to get it. We had a small accident when we went out and I could not find a pharmacy opened so I requested some items of the emergency kit to which they told me they didn’t have one. Also the shower head looked like they hadn’t clean it in days and when I turn the handle to turn it on it feel I had to figure out how to put it back on so I could shower
Stayed 2 nights in Dec 2024

10/10 Excellent

Magan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Real Inn property was incredible! We had several meals in the restaurant and everything was amazing. The entire property was extremely clean! We coordinated a trip to downtown Cancun through the security guard and it was easy, quick and super fun. Cannot say enough good things about this property and our experience!
Stayed 2 nights in Jan 2025

10/10 Excellent

Karapet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

IAN

Liked: Cleanliness, staff & service
Good value
Stayed 4 nights in Jan 2025

10/10 Excellent

Abram

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Abram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay, wonderful staff. Would stay there any time again
Stayed 1 night in Dec 2024

4/10 Poor

Christian Ivan

Travelled with partner
Disliked: Amenities, property conditions & facilities
There was no hot water the whole time we stayed there and the “breakfast” that was included was terrible.
Stayed 7 nights in Dec 2024

10/10 Excellent

Hirotatsu

Stayed 1 night in Jan 2025

8/10 Good

Nisrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2024

6/10 Okay

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Seetharaman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room service staff and the repair person who came in were very professional and did a nice job. Couple of issues we encountered during our stay was - the locker was not functional. It was then replaced - water was leaking from the exhaust vent in the ceiling. This was also fixed. The water pressure in the shower was not good. Moreover, the water was not warm enough for shower on many occassions.
Stayed 7 nights in Dec 2024