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Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4.0 star property

Photo gallery for Hotel Riu Palace Las Americas - Adults Only- All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Interior entrance
7 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Buffet
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included

Explore the area

View map
Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500
  • Place, Plaza Caracol Mall
    ‪2 min walk‬
  • Place, Cancun Convention Center
    ‪8 min walk‬
  • Place, Forum Beach
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

Suite Junior with Sea View

  • 35 sq m
  • Sleeps 3

Suite Luxury with Sea View

  • 61 sq m
  • Sleeps 2

Suite with Sea View

  • 70 sq m
  • Sleeps 2

Suite Junior

  • 35 sq m
  • Sleeps 3

Suite Junior

  • 35 sq m
  • Sleeps 3

Suite Junior

  • 35 sq m
  • Sleeps 3

Suite with Sea View

  • 70 sq m
  • Sleeps 2

Junior Suite (M)

8.0 out of 10
Very good
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (M)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (M)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (L)

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (B2C-US)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-US)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (L)

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

8.8 out of 10
Excellent
(36 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (C)

8.4 out of 10
Very good
(56 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (C)

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

8.8 out of 10
Excellent
(282 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(464 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 35 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (C)

  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 2 Double Beds

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Sea View (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (E)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (E)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

9.2 out of 10
Wonderful
(39 reviews)
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (U)

9.8 out of 10
Exceptional
(9 reviews)
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Suite Junior

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 3

Suite with Sea View

  • 70 sq m
  • Sleeps 2

Suite Luxury with Sea View

  • 61 sq m
  • Sleeps 2

Suite Junior with Sea View

  • 35 sq m
  • Sleeps 3

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Hotel Riu Palace Las Americas - Adults Only- All Inclusive. Within a 5-minute stroll you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Cancun Convention Center within a 15-minute walk. Highlights at this beachfront property include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include massages, facials and body treatments along with access to the sauna and hot tub. The buffet restaurant, Don Roberto, is open for breakfast, lunch and dinner. With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and sauna. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 15-minute walk of this 4-property class Zona Hotelera property include Gaviota Azul Beach and Forum Beach.

What's nearby

  • Plaza Caracol Mall - 2 min walk - 0.2 km
  • Cancun Convention Center - 8 min walk - 0.7 km
  • Caracol Beach - 9 min walk - 0.8 km
  • Forum Beach - 11 min walk - 1.0 km
  • Gaviota Azul Beach - 14 min walk - 1.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • ‪RIU (Lounge Bar) - ‬3 min walk
  • ‪El Faro - ‬3 min walk
  • ‪Kawachi Specialty Restaurant - ‬3 min walk
  • ‪Turquesa Restaurant - ‬3 min walk
  • ‪Miramar - ‬3 min walk

About this property

Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Hotel Riu Palace Las Americas - Adults Only- All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a sauna. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A meeting room and limo/town car service are available. Event space at this property measures 2099 square feet (195 square metres) and includes conference space. Spa services, barbecue grills, and multilingual staff are also featured at Hotel Riu Palace Las Americas - Adults Only- All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Cancun property.

  • 1 building
  • 372 guestrooms or units
  • 8 levels
  • 7 dining venues
  • 5 bars or lounges
  • 2099 sq ft of conference space
  • 195 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers 372 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Black & White
  • Don Roberto
  • Krystal
  • Los Arcos
  • Sakura

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorised watercraft
  • Piano
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,099 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No lift

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yep, Hotel Riu Palace Las Americas - Adults Only- All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yep, Hotel Riu Palace Las Americas - Adults Only- All Inclusive is a short 12-minute walk from Gaviota Azul Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Palace Las Americas - Adults Only- All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Hotel Riu Palace Las Americas - Adults Only- All Inclusive features 3 outdoor pools, a full-service spa and a health club.

What makes Hotel Riu Palace Las Americas - Adults Only- All Inclusive a romantic place to stay?

A hot tub and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Riu Palace Las Americas - Adults Only- All Inclusive.

Is Hotel Riu Palace Las Americas - Adults Only- All Inclusive family-friendly?

No, Hotel Riu Palace Las Americas - Adults Only- All Inclusive is an adults-only property.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive serve breakfast?

Yep, our visitors highly rate the free buffet brekkie here! Available daily between 7 AM and 10:30 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

No, Hotel Riu Palace Las Americas - Adults Only- All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

There is a golf course next to Hotel Riu Palace Las Americas - Adults Only- All Inclusive.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3761 out of 5280 reviews
Rating 8 - Good. 965 out of 5280 reviews
Rating 6 - Okay. 286 out of 5280 reviews
Rating 4 - Poor. 118 out of 5280 reviews
Rating 2 - Terrible. 150 out of 5280 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ehsan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great variety and quality of food. Great drinks. Great staff. Very clean and spacious. Regular events either at Riu Party or within the hotel itself.
Stayed 4 nights in Nov 2025

10/10 Excellent

Stephen F.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food very good. Beach sand fabulous. Staff wonderful. Rooms slightly dated regarding lamps and outlets for plugging in phones etc. would definitely come back.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Amazing quality and variety of foods
Stayed 5 nights in Dec 2025

10/10 Excellent

prabawattie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was just amazing and the view was spectacular, staff was just as amazing, especially mr Sebastian who accomadeted us at the last minute for stake dinner. We will definitely revisit next year.
Stayed 5 nights in Dec 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities
All was super . Workers there go above and beyond
Stayed 4 nights in Dec 2025

10/10 Excellent

Emily

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely diligent and helpful. The resort was also very clean and well cared for. Would absolutely go back!
Stayed 4 nights in Dec 2025

8/10 Good

Leonora, Rancho Cordova

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved this hotel and will be coming back for sure.
Stayed 7 nights in Dec 2025

10/10 Excellent

dwayne gary

Stayed 3 nights in Dec 2025

8/10 Good

wallace

Stayed 8 nights in Dec 2025

10/10 Excellent

Edward Denis Quick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The entire place was spotless clean. Not even kidding. Best food I have ever experienced at an all-inclusive period. Room and maid service was perfect. I have stayed at 7 other places in Cancun, no place compares to this. Will be back ASAP. But the food is next level.
Stayed 4 nights in Dec 2025

10/10 Excellent

Adam

Stayed 3 nights in Oct 2025

10/10 Excellent

Antonio M

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Came here for my wife birthday. We had a wonderful time. What stood out was the staff everyone was excellent and accommodated our needs. The food was top tier very delicious.
Stayed 4 nights in Dec 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was Amazing! It was beautiful and the staff was super helpful and always there when you need them!
Stayed 6 nights in Dec 2025

10/10 Excellent

Iryna

Liked: Cleanliness, amenities, property conditions & facilities
The beach are beautiful, especially I liked warm shower on the beach. The food was tasty and it was a lot of variety. All the stuff are very friendly. Good option with RIU Party out from hotel.
Stayed 6 nights in Dec 2025

10/10 Excellent

Huana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The whole hotel, in and out was spotless and the staff was very friendly, the best from all other Riu hotels in the area!

10/10 Excellent

Ledi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The whole hotel, in and out was spotless and the staff was very friendly!
Stayed 7 nights in Dec 2025

10/10 Excellent

dina, FREEHOLD

Stayed 5 nights in Dec 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and service was top notch
Stayed 4 nights in Nov 2025

10/10 Excellent

Gurdev Singh

Liked: Cleanliness, amenities, property conditions & facilities
First time at Riu Las Americas and enjoyed our stay. The staff was very courteous and helpful. Room was very clean and cozy with ocean view. Highly recommend and would love to come here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good view, food. Friendly staff and surprise birthday gift.
Stayed 7 nights in Dec 2025

6/10 Okay

Nicolas

Stayed 3 nights in Dec 2025

10/10 Excellent

Marie-Elyse

Stayed 7 nights in Dec 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Miguel, buffet area, for breakfast, and lunch, Wonderful
Stayed 4 nights in Dec 2025

10/10 Excellent

Cindy, WESTBOROUGH

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay! The property is beautiful amenities are great and my room was spacious. The food was 85% solid. We went for our baby moon and stayed on the property. I selected it because of the reviews and food options. I was pleasantly surprised they had activities daily and we joined a few of them my favorite was the silent disco.
Stayed 4 nights in Dec 2025

2/10 Terrible

Adam Marshall

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute disaster of a trip. And I wish I didnt have to write this. First off we had roaches in our first room. They asked if we could just stay in that room till the next day. Which I declined as I didnt want my bags infested. We had to move rooms 3 times before we settled in which wasted a whole day of our trip. Then we had issues with our room being cleaned. People came into our room after cleaning it and stole from us. We know this because we were in the room when we requested them not to clean as we had just got there. They cleaned the bathroom and we felt safe enough to leave money and jewelry out thinking they wouldn't come.We left at 630 pm. We went and had dinner, drinks and arrived to realize another person had entered our room, made the beds, took and replaced the towels we had just used to shower with after having the cleaning lady in our room, and took almost 200 american dollars ( 3450 pesos) from our table. We left it there thinking they wouldn't be back since we leave tomorrow. So this was the last straw. Not only did we have roaches in our room but they came to our room 3 times in 1 day to "clean" when in fact our stuff was stolen. I dont expect this review to amount to anything but im fustrated and absolutely baffled someone would come after we left at 6pm to "clean" our room after it had already been cleaned. We will never stay in another rui hotel. We tipped 200 pesos every drinks every meal and we still were stolen from
Stayed 5 nights in Dec 2025