Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4.0 star property
Adults-only beachfront property with 3 outdoor pools

Photo gallery for Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Poolside bar
Interior entrance
Aerial view
View from property
Deep soaking bathtub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪10 min walk‬
  • Gaviota Azul Beach
    ‪12 min walk‬
  • Forum Beach
    ‪12 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

Junior Suite, 2 Bedrooms (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
2 bedrooms
Ceiling fan
2 bathrooms
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, Jetted Tub, Ocean View (L)

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Jetted bath
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Bidet
Shower/bath combination
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
2 bedrooms
Ceiling fan
2 bathrooms
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Suite, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Jetted bath
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Jetted bath
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Bidet
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Bidet
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (C)

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 35 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 35 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
2 bedrooms
Ceiling fan
2 bathrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
2 bedrooms
Ceiling fan
2 bathrooms
  • Sleeps 6
  • 2 Double Beds

Suite, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Bidet
Shower/bath combination
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (U)

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Jetted bath
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (M)

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Hotel Riu Palace Las Americas - Adults Only- All Inclusive. Within just a 15-minute stroll, you'll find popular places like Cancun Convention Center and Gaviota Azul Beach. Highlights at this beachfront property include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include massages, facials and body treatments along with access to the sauna and hot tub. The buffet restaurant, Don Roberto, is open for breakfast, lunch and dinner. With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and sauna. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 30-minute walk of this 4-property class Zona Hotelera property, attractions include Forum Beach and Tortuga Beach.

What's nearby

  • Cancun Convention Center - 10 min walk - 0.9 km
  • Gaviota Azul Beach - 12 min walk - 1.0 km
  • Forum Beach - 12 min walk - 1.0 km
  • Tortuga Beach - 3 min drive - 2.4 km
  • Hotel Zone Beaches - 16 min drive - 5.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • ‪Riu - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Turquesa Restaurant - ‬3 min walk
  • ‪Kawachi Specialty Restaurant - ‬3 min walk
  • ‪Hotel Miramar - ‬3 min walk

About this property

Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Adults-only beachfront property with 3 outdoor pools
Hotel Riu Palace Las Americas - Adults Only- All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a sauna. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A meeting room and limo/town car service are available. Event space at this property measures 2099 square feet (195 square metres) and includes conference space. Spa services, barbecue grills, and multilingual staff are also featured at the eco-certified Hotel Riu Palace Las Americas - Adults Only- All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Cancun property.

  • 1 building
  • 372 guestrooms or units
  • 8 levels
  • 7 dining venues
  • 5 bars or lounges
  • 2099 sq ft of conference space
  • 195 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers 372 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Black & White
  • Don Roberto
  • Krystal
  • Los Arcos
  • Sakura

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorised watercraft
  • Piano
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,099 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yep, Hotel Riu Palace Las Americas - Adults Only- All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yep, Hotel Riu Palace Las Americas - Adults Only- All Inclusive is a short 12-minute walk from Gaviota Azul Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Palace Las Americas - Adults Only- All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Hotel Riu Palace Las Americas - Adults Only- All Inclusive features 3 outdoor pools, a full-service spa and a health club.

What makes Hotel Riu Palace Las Americas - Adults Only- All Inclusive a romantic place to stay?

A hot tub and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Riu Palace Las Americas - Adults Only- All Inclusive.

Is Hotel Riu Palace Las Americas - Adults Only- All Inclusive family-friendly?

No, Hotel Riu Palace Las Americas - Adults Only- All Inclusive is an adults-only property.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive serve breakfast?

Yep, our visitors highly rate the free buffet brekkie here! Available daily between 7 AM and 10:30 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

No, Hotel Riu Palace Las Americas - Adults Only- All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

There is a golf course next to Hotel Riu Palace Las Americas - Adults Only- All Inclusive.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2959 out of 4286 reviews
Rating 8 - Good. 832 out of 4286 reviews
Rating 6 - Okay. 261 out of 4286 reviews
Rating 4 - Poor. 101 out of 4286 reviews
Rating 2 - Terrible. 133 out of 4286 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raya

Stayed 3 nights in Jan 2025

10/10 Excellent

HEATHER

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Great entertainment. Quality! Thank-you!!!! We had a great vacation!
Stayed 7 nights in Jan 2025

8/10 Good

Cade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
?
Stayed 11 nights in Jan 2025

10/10 Excellent

Bradley, Ellsworth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very beautiful well-maintained property we liked the eating options drinking options other than the weather we experience there we had a great time
Stayed 7 nights in Jan 2025

10/10 Excellent

Timothy Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property, food and staff were excellent
Stayed 9 nights in Jan 2025

8/10 Good

Shannon Barbara Day

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

Erika Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel and friendly staff. I would definitely stay here again.
Stayed 3 nights in Jan 2025

6/10 Okay

harold

Stayed 21 nights in Jan 2025

8/10 Good

Siddhi

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We loved our stay . Staff was really nice especially Esmail (waiter) . He was very courteous and pleasant. Activities around and in the pool were top class. Food choices were good but nothing compared to Cabo All inclusive adults only Riu resort. One of the friends had an accident and bath rob got dirty. 5 star resort charged $15 for dirty bathrob which was truly off putting for that level of resort. This is the reason I gave 4 star !! Thanks.
Stayed 4 nights in Jan 2025

8/10 Good

Grigory

Stayed 6 nights in Jan 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything! I want to go back!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 4 nights in Jan 2025

10/10 Excellent

Devon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would absolutely stay here again. The staff were incredibly professional and friendly. The property was kept immaculately clean all day, including the beach area. The area to swim is great and easy to go in and out. We had an ocean view suite and the view was beautiful from our balcony. Many options for food and drinks, all pretty decent. Perfect place for a relaxing beachy vacation.
Stayed 6 nights in Jan 2025

10/10 Excellent

Vasyl

Travelled with family
Liked: Staff & service, property conditions & facilities
Excellent, recommend
Stayed 7 nights in Jan 2025

8/10 Good

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly. The wait staff goes out of their way. Only a couple of concerns. First. Been stricken with a stomach bug two times in a row. Who knows where I picked it up. Second. Use cation when walking anywhere down in Mexico where wet. They use a polished tile that is very slick when wet. Not the resorts fault but I did go down hard. Just use cation.
Stayed 3 nights in Jan 2025

8/10 Good

Ioannis Phillip, Queens

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was great, but the bathroom could be a little cleaner. I.e. less to zero hair in the bathroom/shower. Also the food was lacking at the restaurants.
Stayed 4 nights in Jan 2025

10/10 Excellent

bruce, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome time and very pleasant staff attending to your needs
Stayed 4 nights in Jan 2025

8/10 Good

Arthur, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Clean and good restaurants.
Stayed 6 nights in Jan 2025

8/10 Good

Susan G

Travelled with partner
Lovely property in fair weather, dangerous and uncomfortable in rain and wind, as guests must navigate slippery marble floors and walk outdoor to get to meals or activities. No way to heat cold food or dry damp clothes (everything was damp, even clothes we hadn't worn). Spa facilities inconvenient. Entertainment and activities not adjusted for weather. Buffet food not kept at safe temps, either.
Stayed 4 nights in Jan 2025

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, amenities
Perfect trip
Stayed 5 nights in Jan 2025

10/10 Excellent

leo anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bro , listen it was 10/10 everything , the staff , the best literally would do anything for you
Stayed 9 nights in Jan 2025

10/10 Excellent

Lauren danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Best staff ever!!
Stayed 5 nights in Jan 2025

10/10 Excellent

Chloe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best!!

10/10 Excellent

Rachel Sheila

Travelled with partner
Liked: Property conditions & facilities
Had a wonderful time. Beautiful hotel. My only criticism would be the mildew odor in the rooms.
Stayed 6 nights in Nov 2024