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Sandos Cancún All Inclusive - Adults Only

4.5 star property
Adults-only beachfront property with 3 outdoor pools

Photo gallery for Sandos Cancún All Inclusive - Adults Only

2 bars/lounges, poolside bar
On the beach, white sand, free beach cabanas, sun-loungers
View from property
3 outdoor pools, pool umbrellas, pool loungers
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
The current price is NZ$593
includes taxes & fees
13 May - 14 May

Explore the area

Map
Cancun, QROO
  • La Isla Shopping Mall
    ‪3 min drive‬
  • El Rey Ruins
    ‪5 min drive‬
  • Delfines Beach
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Caribe Suite

Caribe Suite

Caribe Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Free minibar items
HDTV
  • Sea view
  • 108 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Laguna suite

Suite

Laguna suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Free minibar items
HDTV
  • Lagoon view
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe room

Deluxe room | Beach/ocean view

Deluxe room

Highlights

Air conditioning
Connecting rooms available
Free minibar items
HDTV
Renovated in 2017
Blackout curtains
Pillow-top bed
Bathrobes
  • Partial ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

Sandos Suite | View from room

Sandos Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Free minibar items
HDTV
  • Partial ocean view
  • 74 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Balcony Deluxe Room

Balcony Deluxe Room

Balcony Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
HDTV
Renovated in 2017
Blackout curtains
Pillow-top bed
  • Partial ocean view
  • 43.0 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the area

Cancun

A luxury stay in Cancun awaits you at Sandos Cancún All Inclusive - Adults Only. You'll be 2.4 km (1.5 mi) from La Isla Shopping Mall and 3.9 km (2.4 mi) from Delfines Beach. Highlights at this all-inclusive property include 5 restaurants, 3 outdoor swimming pools and 2 bars/lounges. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. The buffet restaurant, Zango Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. At the property's own poolside bar, you can stop for a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site gym and Turkish bath/hammam. 6254 square feet (581 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Zona Hotelera property include El Rey Ruins and Cancun Convention Center.

What's nearby

  • La Isla Shopping Mall - 3 min drive - 2.3 km
  • El Rey Ruins - 5 min drive - 4.2 km
  • Delfines Beach - 6 min drive - 5.1 km
  • Cancun Convention Center - 7 min drive - 5.6 km
  • Tortuga Beach - 14 min drive - 8.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬2 min walk
  • ‪JW Marriott Lobby Bar - ‬8 min walk
  • ‪Porfirio's Cancun - ‬8 min walk
  • ‪Puerto Madero - ‬8 min walk
  • ‪Club 91 Lounge - ‬9 min walk

About this property

Sandos Cancún All Inclusive - Adults Only

Adults-only beachfront property with 3 outdoor pools
Sandos Cancún All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Cool off in one of the 3 outdoor swimming pools at Sandos Cancún All Inclusive - Adults Only, and enjoy amenities such as a health club and a hot tub.

Free breakfast is available daily. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a steam room, a garden and a terrace. Self parking is free. A complete renovation of Sandos Cancún All Inclusive - Adults Only was completed in 2017.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 1 building
  • 213 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 2 bars or lounges
  • 6254 sq ft of conference space
  • 581 sq. m of conference space
  • Built in 1998
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Sandos Cancún All Inclusive - Adults Only offers 213 accommodations with iPod docking stations and free minibar items. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

English, Spanish

Similar properties

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  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, 1,079 reviews
The price is NZ$543
includes taxes & fees
27 May - 28 May
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Health club
  • Hot tub
  • Piano
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6,254 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Renovated entire property - 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sandos Cancún All Inclusive - Adults Only

Children and extra beds

  • This property welcomes adults only.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 5000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Frequently asked questions

Is parking available at Sandos Cancún All Inclusive - Adults Only?

Yep, Sandos Cancún All Inclusive - Adults Only has a free self car park.

How much does it cost to stay at Sandos Cancún All Inclusive - Adults Only?

As of 8 May 2025, prices found for a 1-night stay for 2 adults at Sandos Cancún All Inclusive - Adults Only on 13 May 2025 start from NZ$592.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Sandos Cancún All Inclusive - Adults Only?

Yep, Sandos Cancún All Inclusive - Adults Only is a short 4-minute walk from Ballenas Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at Sandos Cancún All Inclusive - Adults Only?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as sports massages.

Does Sandos Cancún All Inclusive - Adults Only have a pool?

Yep, and guests love it! Sandos Cancún All Inclusive - Adults Only has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sandos Cancún All Inclusive - Adults Only?

Sandos Cancún All Inclusive - Adults Only features 3 outdoor pools, a Turkish bath and a health club. All guestrooms come with pillowtop beds, 24-hour room service and free minibar items.

What makes Sandos Cancún All Inclusive - Adults Only a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Sandos Cancún All Inclusive - Adults Only.

Is Sandos Cancún All Inclusive - Adults Only family-friendly?

No, Sandos Cancún All Inclusive - Adults Only is an adults-only property.

Does Sandos Cancún All Inclusive - Adults Only serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sandos Cancún All Inclusive - Adults Only?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Sandos Cancún All Inclusive - Adults Only?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sandos Cancún All Inclusive - Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sandos Cancún All Inclusive - Adults Only?

No, pets and service animals are not allowed.

Sandos Cancún All Inclusive - Adults Only Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 842 out of 1887 reviews
Rating 8 - Good. 468 out of 1887 reviews
Rating 6 - Okay. 309 out of 1887 reviews
Rating 4 - Poor. 138 out of 1887 reviews
Rating 2 - Terrible. 130 out of 1887 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Akter

Liked: Staff & service
Disliked: Amenities
Stayed 5 nights in Feb 2025

8/10 Good

Sean Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, beautiful beach
Stayed 7 nights in Jan 2025

8/10 Good

Helena

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good value for the price. Staff were very friendly and helpful, they all made the experience much better. Rooms very dated and some issues with shower/tub... needs renovation. Main public areas were well maintained. Only issue was the lack of outdoor space to enjoy some quiet time in the sun - techno music, all day, everyday was just too much!!
Stayed 7 nights in Jan 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed in Cancun and Playa del Carmen numerous times. While this was the smallest resort we’ve stayed at, they do the best at keeping you busy. I highly recommend doing each and every activity at night at the minimum.

10/10 Excellent

Nevaeh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful
Stayed 3 nights in Jan 2025

10/10 Excellent

Nevaeh

Travelled with family
Liked: Property conditions & facilities
Very beautiful
Stayed 2 nights in Feb 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

NELDY

Travelled with partner
Food was not good at all service was very slow they couldn’t handle all the guest. Staff Needs training
Stayed 4 nights in Jan 2025

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was amazing!
Stayed 6 nights in Dec 2024

10/10 Excellent

EDITH

Stayed 6 nights in Jan 2025

2/10 Terrible

steven

Liked: Property conditions & facilities
Disliked: Staff & service
I was double charged for my stay. I tried desperately to get Expedia and Sandos to fix it, but they both pretended to help me while saying that they other party was responsible for any refund. They worked together and stole my money, charging me for two people when only one stayed. That is theft.

8/10 Good

Rancarsis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Kala

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food was really good and the service was great. Everyone was really friendly. The restaurants were accommodating at subbing ingredients to meet my dietary restrictions. The pool was nice but a little chilly. I was hoping the hot tub would help but the hot tub sits inside one of the pools so all the water is the same temp. There isn’t a lot of seating at the pool- you can either wake up early and save a cabana or there is no where else for you to sit. The beach however seemed to have plenty of seating- cabanas and chairs. Michelle was fun and engaging with water aerobics, beach volleyball and other activities. The live entertainment in the evenings at the lobby bar were simple and good. The rooms were outdated which is really the only negative about the place. That and the air conditioning units outside that were incredibly loud. We had an ocean view room on the 4th floor and we could not hang out on our balcony or keep our doors open for natural breeze or ocean sound. They were LOUD! Our safe wasn’t working when we arrived but they sent someone to fix it immediately. We had friends with a day pass to attend a wedding. Once the wedding was over the hotel kicked them out. They were not flexible at all, not even to pack up their stuff in the suite. They sent security and it was a bit dramatic. Overall the hotel was just ok.
Stayed 5 nights in Jan 2025

10/10 Excellent

Brienna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the location and proximity to the ocean. The Japanese restaurant, Gaijin, was very good and so was St. Trop. I did not like that there was loud music playing every afternoon because I love hearing the ocean; every other day would have been appreciated.
Stayed 7 nights in Jan 2025

10/10 Excellent

Troy Earl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the all-inclusive and friendliness of staff.
Stayed 4 nights in Jan 2025

6/10 Okay

Debra

Travelled with group
Disliked: Staff & service, amenities
The property is very dated, no entertainment and hard to get a dinner reservation. They cancel your reservations without telling you and reschedule you for 9:30pm at a different restaurant so they can accommodate bigger parties. Who eats at 9:30 pm?? When we asked Bruno the manager of Sandos he was rude, said “not his problem” and walked away from us! How professional Sandos, our stay was ridiculous. We’ve stayed lots on places in Cancun and surrounding areas and will never return to this place it’s definitely bottom of the barrel. Also we received special VIP bands for Expedia and they meant absolutely nothing! We received no better benefits than the regular non Expedia guest. Disappointed with Sandos Cancun. If looking at this resort definitely choose somewhere else.
Stayed 6 nights in Jan 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a 4 star this is gross
Stayed 2 nights in Jan 2025

10/10 Excellent

Silvia

Stayed 5 nights in Jan 2025

10/10 Excellent

Cora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique experience at Sandos in the best way possible. They cater to their guests and you feel at home. Would highly recommend!
Stayed 7 nights in Jan 2025

8/10 Good

Dallas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The buffet very hit or miss
Stayed 11 nights in Jan 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Peyman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not quite as expected
Stayed 4 nights in Jan 2025

10/10 Excellent

Felour

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great resort! Great shows and entertainment , nice facilities and friendly staff! They only need to work on food options at buffet as many of the foods which are offered daily are similar each day with no modifications or addition of new items in daily buffet instead.
Stayed 4 nights in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025