Sandos Cancún All Inclusive - Adults Only

4.5 star property
Adults-only beachfront property with 3 outdoor pools

Photo gallery for Sandos Cancún All Inclusive - Adults Only

3 outdoor pools, pool umbrellas, pool loungers
Property video
5 restaurants, breakfast, lunch, dinner served; international cuisine
Caribe Suite | Bathroom
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • All-inclusive
  • Room service
The current price is NZ$603
includes taxes & fees
20 Aug - 21 Aug

Explore the area

View map
Cancun, QROO
  • La Isla Shopping Mall
    ‪3 min drive‬
  • Delfines Beach
    ‪4 min drive‬
  • Cancun Convention Center
    ‪11 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

Caribe Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Free minibar items
HDTV
  • 108 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Laguna suite

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Free minibar items
HDTV
  • 84 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Deluxe room

8.4 out of 10
Very good
(107 reviews)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
HDTV
Renovated in 2017
Blackout curtains
Separate bedroom
Pillow-top bed
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Sandos Suite

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Free minibar items
HDTV
  • 74 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Balcony Deluxe Room

8.0 out of 10
Very good
(111 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
HDTV
Renovated in 2017
Blackout curtains
Separate bedroom
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the area

Cancun

A luxury stay in Cancun awaits you at Sandos Cancún All Inclusive - Adults Only. You'll be 2.4 km (1.5 mi) from La Isla Shopping Mall and 3.9 km (2.4 mi) from Delfines Beach. Highlights at this all-inclusive property include 5 restaurants, 3 outdoor swimming pools and 2 bars/lounges. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. The buffet restaurant, Zango Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. At the property's own poolside bar, you can stop for a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site gym and Turkish bath/hammam. 6254 square feet (581 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Zona Hotelera property include El Rey Ruins and Cancun Convention Center.

What's nearby

  • La Isla Shopping Mall - 3 min drive - 2.5 km
  • Delfines Beach - 4 min drive - 4.6 km
  • El Rey Ruins - 5 min drive - 5.3 km
  • Cancun Convention Center - 11 min drive - 6.4 km
  • Tortuga Beach - 14 min drive - 9.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪Nebbiolo - ‬2 min walk
  • ‪Porfirio's Cancún - ‬8 min walk
  • Puerto Madero
  • ‪La Madalena - ‬7 min walk
  • ‪D-Lounge - ‬3 min walk

About this property

Sandos Cancún All Inclusive - Adults Only

Adults-only beachfront property with 3 outdoor pools
Sandos Cancún All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Cool off in one of the 3 outdoor swimming pools at Sandos Cancún All Inclusive - Adults Only, and enjoy amenities such as a health club and a hot tub.

Free breakfast is available daily. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a steam room, a garden and a terrace. Self parking is free. A complete renovation of Sandos Cancún All Inclusive - Adults Only was completed in 2017.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 1 building
  • 213 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 2 bars or lounges
  • 6254 sq ft of conference space
  • 581 sq. m of conference space
  • Built in 1998
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Sandos Cancún All Inclusive - Adults Only offers 213 accommodations with iPod docking stations and free minibar items. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Health club
  • Hot tub
  • Piano
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6,254 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Renovated entire property - 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sandos Cancún All Inclusive - Adults Only

Children and extra beds

  • This property welcomes adults only.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 79.20 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Frequently asked questions

Is parking available at Sandos Cancún All Inclusive - Adults Only?

Yep, Sandos Cancún All Inclusive - Adults Only has a free self car park.

How much does it cost to stay at Sandos Cancún All Inclusive - Adults Only?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Sandos Cancún All Inclusive - Adults Only on 20 Aug 2025 start from NZ$596.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Sandos Cancún All Inclusive - Adults Only?

Yep, Sandos Cancún All Inclusive - Adults Only is a short 4-minute walk from Ballenas Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at Sandos Cancún All Inclusive - Adults Only?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as Thai massages.

Does Sandos Cancún All Inclusive - Adults Only have a pool?

Yep, and guests love it! Sandos Cancún All Inclusive - Adults Only has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sandos Cancún All Inclusive - Adults Only?

Sandos Cancún All Inclusive - Adults Only features 3 outdoor pools, a Turkish bath and a health club. All guestrooms come with pillowtop beds, 24-hour room service and free minibar items.

What makes Sandos Cancún All Inclusive - Adults Only a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Sandos Cancún All Inclusive - Adults Only.

Is Sandos Cancún All Inclusive - Adults Only family-friendly?

No, Sandos Cancún All Inclusive - Adults Only is an adults-only property.

Does Sandos Cancún All Inclusive - Adults Only serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sandos Cancún All Inclusive - Adults Only?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Sandos Cancún All Inclusive - Adults Only?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sandos Cancún All Inclusive - Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sandos Cancún All Inclusive - Adults Only?

No, pets and service animals are not allowed.

Sandos Cancún All Inclusive - Adults Only Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 956 out of 2065 reviews
Rating 8 - Good. 503 out of 2065 reviews
Rating 6 - Okay. 342 out of 2065 reviews
Rating 4 - Poor. 145 out of 2065 reviews
Rating 2 - Terrible. 119 out of 2065 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jarrett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shows there were excellent!
Stayed 5 nights in May 2025

6/10 Okay

Dameda

Liked: Cleanliness, property conditions & facilities
Solo stay at an adults-only resort that lacked soul and energy. I stayed at Sandos as a solo traveler, expecting a peaceful, adult-only atmosphere — but I left more emotionally drained than relaxed. The property is on the smaller side, which I normally wouldn’t mind, but it lacked the vibrancy you’d expect from a resort: no live events, no pool bar, and limited social energy overall. It felt very quiet — and not in a calming way, more in a disconnected way. Reservations for the restaurants were fully booked early, and as a solo guest, I had to constantly navigate everything on my own. There wasn’t much effort from the staff to guide or check in — I often felt invisible unless I initiated everything myself. Some staff were kind (and I tipped them), but overall, the energy was inconsistent and lukewarm at best. I never once felt unsafe, which I truly appreciated as a solo Black woman, but the emotional isolation was real. This might be a fit for couples looking to do nothing, but for solo travelers seeking warmth, hospitality, or even just connection — this may not be the place. Wouldn’t return.
Stayed 3 nights in May 2025

10/10 Excellent

shelby, WEST SPRINGFIELD

Stayed 3 nights in May 2025

10/10 Excellent

Nhu Hue

Stayed 4 nights in May 2025

10/10 Excellent

LuShonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great!!!
Stayed 4 nights in May 2025

8/10 Good

Patricia, Mississauga

Liked: Cleanliness, amenities, property conditions & facilities
Overall the hotel was nice, a bit small compared to others I’ve visited but the one thing I did not appreciate is getting asked my room number on my way out during my stay. I understand coming back in, but my leaving the resort is no ones business.
Stayed 6 nights in May 2025

10/10 Excellent

Sonia

Stayed 3 nights in May 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

Rafael Guzman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service great people very helpful and attentive our VIP upgrade was great our room view of ocean and lagune was amazing Overall our stay great relaxed and amazing all restaurants had great food and excellent service
Stayed 7 nights in May 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was outstanding. Loved our room, the pools and the ocean. Enjoyed the spa.
Stayed 7 nights in Apr 2025

4/10 Poor

CECILIA

Travelled with family
Disliked: Property conditions & facilities
Got the worst room, NO BALCONY, SINK WAS PLUGGED, NO AC IN THE BATHROOM, NOISY
Stayed 7 nights in May 2025

10/10 Excellent

Yauheniya

Stayed 5 nights in May 2025

10/10 Excellent

Anchal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service. Beach and poolside were clean and well maintained. Staff was wonferful.
Stayed 6 nights in Apr 2025

10/10 Excellent

Alexander

Stayed 4 nights in Apr 2025

8/10 Good

Ka Lia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a smaller resort. The rooms were a bit older compared to some of the other resorts, but it was a good stay. The staff were all really nice. Outside the resort had a laundrymat and a small convience shop. Lots of people walking around so it felt safe. There are only 3 restaurants for dinner then the buffet as the fourth option. Buffett was the same food everyday and the other restaurants the same way. We were there for 4 days and 3 nights so we tried them all. Not alot of things to do during the day. Music at the pool was only 2 hrs out od the whole day. Wish they had more music throughout the day
Stayed 3 nights in May 2025

10/10 Excellent

Hon Keung Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Sandos. The bedroom was clean, comfortable, and well-equipped, making it easy to relax after a long day. The hotel environment is beautiful and peaceful, with well-maintained grounds that add to the overall charm. I felt completely safe and secure walking around the area, both during the day and in the evening. The staff were consistently friendly and helpful, always ready to assist with a smile. Overall, it's a great place to stay whether you're looking for comfort, safety, or warm hospitality.
Stayed 4 nights in May 2025

6/10 Okay

TERRENCE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was amazing and very friendly
Stayed 7 nights in Apr 2025

6/10 Okay

Nikolay

Liked: Cleanliness, property conditions & facilities
Low level service personal struggle with communication in English.
Stayed 12 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, this resort was excellent. We went for a friend trip and had a great time. Freddy (Super Freddy) provided outstanding poolside service and really made our trip enjoyable. The spa service was great as well. Our rooms were clean and well stocked. The buffet and restaurants were great. Front desk staff and the manager (arm tattoo and glasses) were not very friendly and came across as condescending. They should not assume people don’t understand Spanish while speaking to each other. I found a piece of jewellery in the pool and turned it in. I hope it was returned to its owner!
Stayed 4 nights in May 2025

10/10 Excellent

Jhosvan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about my stay and my Sandos Cancun I would recommend it and have to family and friends. I would also like to point out the staff starting with Miguel on the 6floor bartender, Victor from bar 1 bartender, Itzel host for buffet, Elizabeth waiter from buffet, Paval waiter from Japanese restaurant, Teresa and Carla from spa. These individuals were amongst the staff that stood out to me and my friends while on our stay. And for the snorkeling excursion we did Miguel highly recommend. Thank you so much Sandos Cancun wish to visit pretty soon, so glad y’all made my first beach visit ever an incredible experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

Keegan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and views. Wonderful Beach
Stayed 6 nights in May 2025

10/10 Excellent

Annie, Fountain

Stayed 3 nights in May 2025

10/10 Excellent

Leonardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 5 nights in Apr 2025

10/10 Excellent

Ja'Da

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Nakasi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Sandos were great! It was a pleasant surprise to see that they had a bit of a turn up pool party in the afternoon, but with that the only downfall is the food. The food is not terrible but it’s definitely not 5 star restaurant, it’s good enough to keep something in your belly (6/10). Gabriel (aka Gabby) was great !!
Stayed 4 nights in Apr 2025