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Secrets The Vine Cancun - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 4 outdoor pools

Photo gallery for Secrets The Vine Cancun - Adults Only - All Inclusive

View from room
Property video
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$1,155
includes taxes & fees
9 Mar - 10 Mar

Explore the area

View map
Blvd. Kukulcan km. 14.5 Retorno Del Rey, Lot 38 & 38-b, Zona Hotelera, Cancun, QROO, 77500
  • Place, Ballenas Beach
    ‪2 min walk‬
  • Place, Aquaworld
    ‪11 min walk‬
  • Place, Kukulcan Plaza Shopping Mall
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Ocean View King

Premium bedding, in-room safe, individually decorated

Deluxe Ocean View King

8.6 out of 10
Excellent
(66 reviews)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
  • Ocean view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite Ocean View

View from room

Honeymoon Suite Ocean View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • Ocean view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite with Front Ocean View

Premium bedding, in-room safe, individually decorated

Honeymoon Suite with Front Ocean View

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • Ocean view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Ocean View

Premium bedding, in-room safe, individually decorated

Master Suite Ocean View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
  • Ocean view
  • 123 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite with Front Ocean View

Premium bedding, in-room safe, individually decorated

Master Suite with Front Ocean View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
  • Ocean view
  • 123 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Premium bedding, in-room safe, individually decorated

Preferred Club Junior Suite Ocean View King

9.2 out of 10
Wonderful
(53 reviews)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
  • Partial ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite Ocean View

View from room

Preferred Club Honeymoon Suite Ocean View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
  • Partial sea view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean View

Premium bedding, in-room safe, individually decorated

Preferred Club Master Suite Ocean View

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
  • Ocean view
  • 123 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Master Suite with Front Ocean View

Premium bedding, in-room safe, individually decorated

Preferred Club Master Suite with Front Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
  • Ocean view
  • 123 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean View King

Premium bedding, in-room safe, individually decorated

Junior Suite Ocean View King

8.6 out of 10
Excellent
(14 reviews)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
  • Partial ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Deluxe Ocean View King

Premium bedding, in-room safe, individually decorated

Preferred Club Deluxe Ocean View King

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
  • Partial ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite with Front Ocean View

Premium bedding, in-room safe, individually decorated

Preferred Club Honeymoon Suite with Front Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
  • Ocean view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Premium bedding, in-room safe, individually decorated

Deluxe Ocean View Double

8.6 out of 10
Excellent
(39 reviews)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Deluxe Ocean View Double

Premium bedding, in-room safe, individually decorated

Preferred Club Deluxe Ocean View Double

7.8 out of 10
Good
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
  • Partial ocean view
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Partial Ocean View King

Premium bedding, in-room safe, individually decorated

Deluxe Partial Ocean View King

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
  • Partial ocean view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double

Premium bedding, in-room safe, individually decorated

Deluxe Partial Ocean View Double

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
  • Partial sea view
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds

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About the area

Cancun

You'll be connected to the convention centre at Secrets The Vine Cancun - Adults Only - All Inclusive, and within a short 5-minute stroll of Ballenas Beach and Nichupté Lagoon. Highlights at this luxury property include 4 outdoor swimming pools, 3 poolside bars and a full-service spa. .A day of pampering can include beachside massages, aromatherapy and hydrotherapy along with access to the sauna and hot tub. The restaurant, Market Cafe, serves Mexican cuisine and is open for breakfast, lunch and dinner. With 7 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and sauna. 22 square feet (2 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free valet parking, along with the convenience of an area shuttle. .Attractions within a 30-minute walk of this 5-property class Zona Hotelera property include Hotel Zone Beaches and Iberostar Cancun Golf Course.

What's nearby

  • Ballenas Beach - 2 min walk - 0.2 km
  • Aquaworld - 11 min walk - 1.0 km
  • Kukulcan Plaza Shopping Mall - 16 min walk - 1.4 km
  • Luxury Avenue Shopping Mall - 16 min walk - 1.4 km
  • Hotel Zone Beaches - 3 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪Nebbiolo - ‬1 min walk
  • ‪Fred's House American Seafood & Oyster Bar - ‬6 min walk
  • ‪Club 91 Lounge - ‬7 min walk
  • ‪Cafetto - ‬5 min walk
  • ‪Restaurante Zen - ‬5 min walk

About this property

Secrets The Vine Cancun - Adults Only - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Secrets The Vine Cancun - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Secrets The Vine Cancun - Adults Only - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a steam room, a fitness centre and a terrace. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

This 5-star Cancun property is smoke free.

  • 1 building
  • 497 guestrooms or units
  • 18 levels
  • 3 bars by the pool
  • 7 bars or lounges
  • Conference rooms
  • 22 sq ft of conference space
  • 2 sq. m of conference space
  • Built in 2012
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Dining venue
Secrets The Vine Cancun - Adults Only - All Inclusive offers 497 accommodations with a safe and complimentary bathrobes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Cancun property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 14 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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The price is NZ$1,250
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 3 poolside bars
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Dragons
  • Market Cafe
  • Nebbiolo
  • Olio

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool (guest access)
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • Wine tasting room
  • Wine tours
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 22 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurants.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Weight limit: 22 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Vine
Cancun Vine Secrets
Secrets Cancun
Secrets Cancun All Inclusive
Secrets Cancun Vine
Secrets Vine All Inclusive
Secrets Vine Cancun
Secrets Vine Cancun All Inclusive
Vine Cancun Secrets
Vine Secrets
Secrets Vine
Secrets Vine Cancun All Inclusive All-inclusive property
Secrets Vine All Inclusive All-inclusive property
Secrets Vine Cancun Inclusive
Secrets Vine Cancun All Inclusive Adults All-inclusive property
Secrets Vine All Inclusive Adults All-inclusive property
Secrets Vine All Inclusive Adults Hotel
Secrets Vine Cancun All Inclusive Adults
Secrets Vine All Inclusive Adults
Secrets Vine Cancun All Inclusive Adults Hotel
Hotel Secrets The Vine Cancun - All Inclusive - Adults Only
Secrets The Vine Cancun - All Inclusive - Adults Only Cancun
Secrets The Vine Cancun All Inclusive Adults Only
Secrets The Vine Cancun All Inclusive
Secrets Vine Inclusive Adults

Frequently asked questions

What is the cancellation policy at Secrets The Vine Cancun - Adults Only - All Inclusive?

Secrets The Vine Cancun - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets The Vine Cancun - Adults Only - All Inclusive?

As of 12 Feb 2026, prices found for a 1-night stay for 2 adults at Secrets The Vine Cancun - Adults Only - All Inclusive on 9 Mar 2026 start from NZ$1,155.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets The Vine Cancun - Adults Only - All Inclusive?

Yep, Secrets The Vine Cancun - Adults Only - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Secrets The Vine Cancun - Adults Only - All Inclusive?

Yep, Secrets The Vine Cancun - Adults Only - All Inclusive is a short 2-minute walk from Ballenas Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at Secrets The Vine Cancun - Adults Only - All Inclusive?

Yep, there is an onsite spa at Secrets The Vine Cancun - Adults Only - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as beachside massages.

Does Secrets The Vine Cancun - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Secrets The Vine Cancun - Adults Only - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Secrets The Vine Cancun - Adults Only - All Inclusive?

Secrets The Vine Cancun - Adults Only - All Inclusive features 3 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes Secrets The Vine Cancun - Adults Only - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Secrets The Vine Cancun - Adults Only - All Inclusive.

Is Secrets The Vine Cancun - Adults Only - All Inclusive family-friendly?

No, Secrets The Vine Cancun - Adults Only - All Inclusive is an adults-only property.

Is there a free airport shuttle available at Secrets The Vine Cancun - Adults Only - All Inclusive?

No, Secrets The Vine Cancun - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets The Vine Cancun - Adults Only - All Inclusive?

Relax with a coldie at the 3 poolside bars or 7 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Secrets The Vine Cancun - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Is there a golf course on site at Secrets The Vine Cancun - Adults Only - All Inclusive?

There is a golf course next to Secrets The Vine Cancun - Adults Only - All Inclusive.

Secrets The Vine Cancun - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1718 out of 2586 reviews
Rating 8 - Good. 456 out of 2586 reviews
Rating 6 - Okay. 232 out of 2586 reviews
Rating 4 - Poor. 88 out of 2586 reviews
Rating 2 - Terrible. 92 out of 2586 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 4 nights in Nov 2025

10/10 Excellent

behzad

Liked: Cleanliness
Great service
Stayed 8 nights in Oct 2025

10/10 Excellent

Janice

Stayed 5 nights in Nov 2025

8/10 Good

Jenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It said it was an ocean view, but the view from the room was of the building next door.. I was disappointed.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tangela Stewart-, Newark

Stayed 5 nights in Oct 2025

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super welcoming! Had a great time during my stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

Brittney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service!
Stayed 4 nights in Nov 2025

8/10 Good

Handy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Timofey Ivanovich

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything was excellent.
Stayed 7 nights in Oct 2025

10/10 Excellent

Ryan Mathew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
yes
Stayed 7 nights in Oct 2025

10/10 Excellent

Yi-Hua

Stayed 5 nights in Nov 2025

10/10 Excellent

Melody, Harrow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best. everything was on point. rooms, service, the staff, restaurant options, the clean beach ,,,,,, everything. will definitely be back!
Stayed 7 nights in Oct 2025

10/10 Excellent

Carlos, Miami

Stayed 3 nights in Nov 2025

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were very good. The Asian restaurant was our favourite dining spot. Our favourite waiter was in the Italian restaurant Gabriel . Aisha the entertainer lady by the pool was excellent! Alejandro the pool bar Chef was great! The gentleman in the sports bar for the ball games was really good aswell. Great trip
Stayed 7 nights in Oct 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time at this resort in 3 weeks! Yes we went three weeks ago and came right back. Just laying out in the cabana with a pool view and ocean view makes it worth it. There is a man named Angel who works there and even though he was not our cabana person he was so informative about the resort a where to eat and when! Because of him we do the chefs table twice which was wonderful! This man made sure we had such a wonderful stay! The staff is what really makes this resort unique they ensure that all needs are taken care of at all times. I do wish there had been better music outside during the day like there was at night for the preferred guest. There was only like 10 preferred guest out at night an their music was blaring where as the rest of us had to jar sit on our balconies and listened till it died off.
Stayed 3 nights in Nov 2025

10/10 Excellent

Svetlana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fast check in and check out. Clean room. Food was 4 stars.
Stayed 7 nights in Oct 2025

10/10 Excellent

Hac Van

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Service was impeccable and everyone that worked there seemed genuinely happy and was helpful. The food was better than I expected.
Stayed 7 nights in Oct 2025

6/10 Okay

Martha JungOk

Liked: Amenities, property conditions & facilities
The upgrade was nice however the timeshare approach was really tacky. It ruined our trip. Location & food good.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ngozi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, staff friendly and courteous, food top notch ,outstanding 10/10, will be back
Stayed 4 nights in Oct 2025

10/10 Excellent

Diana

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had such an amazing stay here. The staff were very kind and helpful. A special thanks to our concierge, Mauricio, who truly went above and beyond to ensure we always had everything we needed & that our stay was as pleasant as possible. They have a great variety of restaurants to choose from which all had fantastic food. We were very impressed. The breakfast & lunch buffet options were great as well. Very very clean! The layout is just gorgeous & we loved lounging at the pools. The beach was beautiful as well. Very quiet for the most part, so if you’re looking for a more relaxing stay then this is for you. We can’t wait to come back again.
Stayed 7 nights in Oct 2025

10/10 Excellent

Mirjeta

Stayed 5 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel experiences I’ve ever had.
Stayed 6 nights in Nov 2025

10/10 Excellent

Jagmeet Singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and polite. I was blown away with their service and friendliness. Facilities are very clean, food options are plentiful and delicious. Highly recommend.
Stayed 4 nights in Nov 2025

10/10 Excellent

Robert Perez

Liked: Cleanliness
Excellent
Stayed 7 nights in Oct 2025

8/10 Good

Jinghui, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant experience. The environment is beautiful, and the hotel has its own private beachfront along with three swimming pools. In addition to the Market Cafe buffet for breakfast and lunch, there are six different themed restaurants for dinner, all without the need for reservations. The hotel is about 20 minutes from the airport; I booked an Uber for around MX$304, which is about USD $16.
Stayed 7 nights in Oct 2025