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Sunscape Cancun Resort & Spa - All Inclusive

Family-friendly slopeside fun with 7 restaurants

Where to?

Dates

July 2025

August 2025

1 bedroom, premium bedding, free minibar, in-room safe

2 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Parking available

includes taxes & fees

19 July - 20 July

Explore the area

Zona Hotelera, Cancun, QROO, 77500

Room options

Junior Suite, Multiple Beds, Ocean View

Highlights

Balcony or patio

Air conditioning

Fridge

Free minibar items

Plasma TV

Pillow menu

Separate bedroom

Blackout curtains

Sleeps 6
1 King Bed, 1 Double Trundle Bed and 1 Double Bunk Bed

Standard Room, 2 Double Beds

Highlights

Balcony or patio

Air conditioning

Fridge

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Separate bedroom

Sleeps 4
2 Double Beds

Junior Suite, 1 King Bed

Highlights

Balcony or patio

Air conditioning

Fridge

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Separate bedroom

Sleeps 3
1 King Bed

Suite, 1 King Bed, Ocean View

Highlights

Balcony or patio

Air conditioning

Fridge

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Separate bedroom

Sleeps 3
1 King Bed

Club Suite, 1 King Bed, Oceanfront (Sun)

Highlights

Balcony or patio

Air conditioning

Fridge

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Separate bedroom

Sleeps 3
1 King Bed

Junior Suite, 2 Double Beds

Highlights

Balcony or patio

Air conditioning

Fridge

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Separate bedroom

Sleeps 4
2 Double Beds

Junior Suite, 2 Double Beds, Ocean View

Highlights

Balcony or patio

Air conditioning

Fridge

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Separate bedroom

Sleeps 4
2 Double Beds

Junior Suite, 1 King Bed, Oceanfront

Highlights

Balcony or patio

Air conditioning

Fridge

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Separate bedroom

Sleeps 3
1 King Bed

Junior Suite, 2 Double Beds, Oceanfront

Highlights

Balcony or patio

Air conditioning

Fridge

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Separate bedroom

Sleeps 4
2 Double Beds

Deluxe Suite, 2 Double Beds, Ocean View

Highlights

Balcony or patio

Air conditioning

Fridge

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Separate bedroom

Sleeps 4
2 Double Beds

Deluxe Suite, 2 Double Beds, Lagoon View

Highlights

Balcony or patio

Air conditioning

Fridge

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Separate bedroom

Sleeps 3
2 Double Beds

Room, 1 King Bed

Highlights

Balcony or patio

Air conditioning

Fridge

Free minibar items

Plasma TV

Pillow menu

Separate bedroom

Blackout curtains

Sleeps 2
1 King Bed

Deluxe Suite, 2 Double Beds, Lagoon View

Highlights

Balcony or patio

Air conditioning

Fridge

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Separate bedroom

Sleeps 4
2 Double Beds

Family Suite (Junior, King Bunk and Trundle Bed)

Highlights

Balcony or patio

Air conditioning

Fridge

Free minibar items

Plasma TV

Pillow menu

Separate bedroom

Blackout curtains

Sleeps 3
1 King Bed and 1 Double Trundle Bed

Deluxe Suite, 1 King Bed, Ocean View

Highlights

Balcony or patio

Air conditioning

Fridge

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Separate bedroom

Sleeps 3
1 King Bed

Junior Suite, 1 King Bed, Beachfront

Highlights

Balcony or patio

Air conditioning

Fridge

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Separate bedroom

Sleeps 3
1 King Bed

Junior Suite, 2 Double Beds, Beachfront

Highlights

Balcony or patio

Air conditioning

Fridge

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Separate bedroom

Sleeps 4
2 Double Beds

Junior Suite, 1 King Bed, Accessible

Highlights

Balcony or patio

Air conditioning

Fridge

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Separate bedroom

Sleeps 3
1 King Bed

Junior Suite, 2 Double Beds, Accessible

Highlights

Balcony or patio

Air conditioning

Fridge

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Separate bedroom

Sleeps 4
2 Double Beds

Junior Suite, 1 King Bed, Beachfront (Swim up)

Highlights

Balcony or patio

Air conditioning

Fridge

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Separate bedroom

Sleeps 2
1 King Bed

Presidential Suite, 1 King Bed

Highlights

Balcony or patio

Air conditioning

Fridge

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Separate bedroom

Sleeps 2
1 King Bed

Suite, 1 King Bed

Highlights

Balcony or patio

Air conditioning

Fridge

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Separate bedroom

Sleeps 2
1 King Bed

About the area

Cancun

A family-friendly stay in Cancun awaits you at Sunscape Cancun Resort & Spa - All Inclusive. You'll be 1.5 km (0.9 mi) from La Isla Shopping Mall and 2.4 km (1.5 mi) from Gaviota Azul Beach. Highlights at this beachfront property include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hydrotherapy and reflexology along with access to the sauna and hot tub. With 6 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site ski-in/ski-out access and free water park. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this Zona Hotelera property include Forum Beach and Cancun Convention Center.

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

Snack Grand Park
El Mirador
Lobby Bar
Bubba Gump Shrimp Co.
Café Solé

About this property

Sunscape Cancun Resort & Spa - All Inclusive

Family-friendly slopeside fun with 7 restaurants

Some rates at Sunscape Cancun Resort & Spa - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and sunloungers. At Sunscape Cancun Resort & Spa - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Cancun property.

458 guestrooms or units

6 levels

7 dining venues

6 bars or lounges

5726 sq ft of conference space

532 sq. m of conference space

Nightclub

Manager's reception (free)

Deli

Kid's club (free)

Childcare (surcharge)

Cabanas on the beach (surcharge)

Beach lounge chairs

Towels for the beach

Poolside lounge chairs

Umbrellas for the pool

Business facilities

Conference space

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Library

Terrace

Garden

BBQ grill(s)

Gift shop

Beauty salon

Newspapers in lobby (free)

Television in lobby

On-site shopping

Bellhop

Lift

Smoking in designated areas

Water dispenser

Bar on the beach

Bar by the pool

Sunscape Cancun Resort & Spa - All Inclusive offers 458 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and free minibar items. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. 55-inch plasma televisions come with cable channels. Fridges, coffee/tea makers and minibars are provided. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property

This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

3 outdoor pools, open 11:00 AM to 7:00 PM, pool cabanas (surcharge)

Pool
Hot tub
Breakfast included
All-inclusive

includes taxes & fees

3 Aug - 4 Aug

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Return airport shuttle (surcharge)
Free self parking on site
Free valet parking on site
Onsite parking includes off-street options

Food and drink

6 bars/lounges
7 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Snack bar/deli

Restaurants on site

At Sunset
Azul
Casa de Rosa
Ventanas
Viaggio

Things to do

2 outdoor pools
Arcade/game room
Beach volleyball
Children's pool
Designer stores
Free children's club
Free water park
Full-service spa
Golf driving range
Gym
Library
Nightclub
Personal motorised watercraft
Playground
Sauna
Scuba diving
Shopping
Ski-in/ski-out access
Steam room
TV in common areas
Waterslide

Family friendly

2 outdoor pools
Arcade/game room
Baby bath
Children's pool
DVD player
Free children's club
Free water park access
In-room babysitting
In-room refrigerator
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

5 meeting rooms
5,726 square feet of conference space
Business centre
Computer station

Outdoors

Barbecue grill
Beach cabanas (surcharge)
Beach loungers
Beach towels
Garden
On a private beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
In-room massages
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa treatment rooms
Sports massages
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path of travel

6 floors
At least 80% lighting from LEDs
Banquet hall
Comprehensive recycling policy
Designated smoking areas (fines apply)
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
Mediterranean architecture
Vegan dining options
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Pillow menu
Premium bedding

Bathroom

Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Shower
Slippers
Towels provided

Entertainment

55-inch plasma TV with cable channels
DVD player

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar
Limited room service
Refrigerator

Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Cleaning products are eco-friendly
Eco-friendly toiletries
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Frequently asked questions

What is the cancellation policy at Sunscape Cancun Resort & Spa - All Inclusive?

Sunscape Cancun Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunscape Cancun Resort & Spa - All Inclusive?

As of 7 Jul 2025, prices found for a 1-night stay for 2 adults at Sunscape Cancun Resort & Spa - All Inclusive on 19 Jul 2025 start from NZ$653.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunscape Cancun Resort & Spa - All Inclusive?

Yep, Sunscape Cancun Resort & Spa - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Sunscape Cancun Resort & Spa - All Inclusive?

Yep, Sunscape Cancun Resort & Spa - All Inclusive is a short 17-minute walk from Chac Mool Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Sunscape Cancun Resort & Spa - All Inclusive?

Yep, there is an onsite spa at Sunscape Cancun Resort & Spa - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as prenatal massages.

Does Sunscape Cancun Resort & Spa - All Inclusive have a pool?

Yep, and guests love it! Sunscape Cancun Resort & Spa - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Sunscape Cancun Resort & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sunscape Cancun Resort & Spa - All Inclusive?

Sunscape Cancun Resort & Spa - All Inclusive features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with premium bedding, free minibar items and room service.

What makes Sunscape Cancun Resort & Spa - All Inclusive a romantic place to stay?

A hot tub and ocean-view dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Sunscape Cancun Resort & Spa - All Inclusive.

Is Sunscape Cancun Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as baby baths and childcare services in the guestrooms, it's no surprise that Sunscape Cancun Resort & Spa - All Inclusive is a hit with families.

Is there a free airport shuttle available at Sunscape Cancun Resort & Spa - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Sunscape Cancun Resort & Spa - All Inclusive?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunscape Cancun Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sunscape Cancun Resort & Spa - All Inclusive?

No, pets are not allowed.

Sunscape Cancun Resort & Spa - All Inclusive Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Stephanie, St. Louis Park

Travelled with family and small children

8 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spent a week here with my 3 kids. The food was good, the property was clean and it was very manageable. We loved it.

Stayed 7 nights in Mar 2025

8/10 Good

Ricardo

Travelled with family and small children

8 Apr 2025

Liked: Cleanliness, staff & service, amenities

Old building but great attention & service from staff.

Stayed 7 nights in Mar 2025

10/10 Excellent

David Yunior

Travelled with family

8 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent choice

Stayed 3 nights in Apr 2025

10/10 Excellent

Arvind

Travelled with family

7 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a lot of fun staying at this resort. The staff were extremely friendly and hospitable. Food was great. Something to eat any time of the day. Loads of activities within the resort. Truly 5 star experience. Only thing that we hated was some concierge trying to sell the time share part within the resort. We had to literally run away from those folks. Apart from that there was no negatives on this resort. We would gladly recommend this to all our friends and relatives. Beach was really clean and vip lounge was a lot of fun as well. Great stay overall.

Stayed 3 nights in Apr 2025

4/10 Poor

Toni

Travelled with family and small children

6 Apr 2025

Disliked: Amenities

It was my husband's 50th birthday i specifically asked for an ocean view room instead i received a view of the parking lot. When asked if they could change it they claimed i never made any requests qnd when i showed them the email thread they said sorry but it's too late now. Horrible customer service and constantly harrased by sales staff to book various activities

Stayed 5 nights in Mar 2025

6/10 Okay

Rick

Travelled with family

6 Apr 2025

Liked: Cleanliness

Disliked: Amenities

This resort is more for children 6 years old and under. My 8 and 10 year old were both way over the hieght limit to do any of the water slide stuff. The hours are kind of limiting. For example the pool closes at 8 and there is only bar service between 11am and 11pm. The mexican food was all very good but everything else was more like cafeteria level quality. The drinks are mostly watered down cocktails is tiny plastic cups, which in the hot sun was fine.There were always wyndam time share sales people lurking around agressively trying to get you to sign up for a vacation club. It was overall a fun time but I wouldn't go back.

Stayed 5 nights in Mar 2025

8/10 Good

Alecia

5 Apr 2025

Stayed 7 nights in Mar 2025

10/10 Excellent

Roxanne C., Renton

Travelled with family

5 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property and staff were great! The location was convenient and close to the shopping areas.

Stayed 6 nights in Mar 2025

4/10 Poor

Dina

5 Apr 2025

Disliked: Staff & service, property conditions & facilities

I booked a premium suite with ocean view, upon check in they said my room is partial ocean view and refused to grant me my room without paying extra

Stayed 3 nights in Apr 2025

10/10 Excellent

Eshan

Travelled with family

5 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort for families

The resort if

Stayed 2 nights in Apr 2025

10/10 Excellent

Brent

Travelled with family

4 Apr 2025

Liked: Staff & service, amenities

Great customer service

Stayed 4 nights in Mar 2025

10/10 Excellent

Roberto

4 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was everything great!

Stayed 6 nights in Mar 2025

10/10 Excellent

Shobna

4 Apr 2025

Liked: Cleanliness

Very good service

Stayed 4 nights in Mar 2025

10/10 Excellent

Chris

Travelled with partner

4 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice resort. Food was great, staff were very pleasant. Definitely a good place to bring your family. Very kid friendly.

Stayed 5 nights in Mar 2025

6/10 Okay

Christine

Travelled with family

4 Apr 2025

Liked: Cleanliness

It was clean. Service was ok. I did not appreciate the attitude from the front desk. We booked two rooms together and got placed into different floors and separate wings. The woman the next day said she found a closer room on the same floor but could not tell me what room, or guarantee if it was the same room category. We paid extra for a lagoon view but she lied and said that all these categories- lagoon or “internal” views are the same price. That’s not true even on your own website. Food options were not as tasty as other resorts we have been to. It is a small resort but fit our needs for this trip. I would steer away if you don’t have kids. It was during spring break so kids were everywhere.

Stayed 4 nights in Mar 2025

10/10 Excellent

jonggil

4 Apr 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Irina

Travelled with family, Travelled with family and small children

4 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms are specious and beds were very comfortable. Massage was just amazing, especially with Jasmine. Shows are good, the best that we like was the Before Spain (or something like that). - Pools are quite busy, except very early mornings, and not too much shade around. For cabanas you have to pay to use them. - Always lines to the restaurants, even buffet. And you can’t make a reservation, unless you order some extra food. Actually the extra seafood dish is really nice. But in restaurants you have to wait too long to get served, don’t go there when you already hungry. The staff are very nice, always smiling and working hard. ? Morning exercise couch is quite tough!

Stayed 6 nights in Mar 2025

8/10 Good

Sanghyeon

Travelled with family

4 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First time in Cancun with All-inclusive experience. It was a great experience overall with my parents! The hotel is a family-friendly environment with kids and sometimes it was a bit overwhelming to endure screaming and yelling both in a public and stateroom. That's the only reason I gave 4 stars here.

Stayed 4 nights in Mar 2025

6/10 Okay

Paulina

Travelled with family

3 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Although I thoroughly enjoyed the food, I didn’t appreciate the front desk staff at all. We were not given any information of what the hotel offered when we checked in. We had electrical outlet issues the first day, no hot water the second day and absolutely no water in our room the 3rd day. I asked that we be moved from the very 1st day because of the electrical issues but they would rather try and fix it and inconvenience the guest than inconvenience themselves. The only reason they moved me from rooms on the 3rd night was because I went to the front desk and demanded we be given another room with running water. We will definitely not be returning to this hotel. On a side note, the caretakers were very kind but the front desk is not helpful. Good luck if you choose to stay there!

Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family

3 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Wyndham Alltra is beautiful, has great amenities, and delicious food! We were pleasantly surprised with the food which is important to my family- it was delicious!! My son loved the kids pool and water slides. The staff were very friendly and accommodating. The beds were REALLY comfortable and the water pressure in the shower was awesome. There was plenty of entertainment throughout the day. We did not like the store (sun screen was $35). We did not like the one gentleman who served tacos by the pool for lunch- he was very grumpy and did not talk. He seemed like he didn’t want to be there. We would definitely stay here again.

Stayed 6 nights in Mar 2025

10/10 Excellent

nemencio

Travelled with family

3 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was very nice and friendly the only down fall was there was a LOT of children so when u wanted to relax by the pool it was hard. Maybe next time I will try and adults only. The staff were amazing the food at the resort I have to say was the BEST all inclusive food yet. Drink were great room was very nice and clean. Definitely recommend.

Stayed 4 nights in Mar 2025

10/10 Excellent

John H

3 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice. The food was awesome, as well as the wait-staff.

Stayed 6 nights in Mar 2025

10/10 Excellent

Mark, Shelby township

3 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Clean

Stayed 4 nights in Mar 2025

8/10 Good

Talmaridge

2 Apr 2025

Liked: Cleanliness, staff & service

Stayed 7 nights in Mar 2025

10/10 Excellent

Deanna

2 Apr 2025

Liked: Cleanliness, property conditions & facilities

Stayed 3 nights in Mar 2025

Sunscape Cancun Resort & Spa - All Inclusive

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Junior Suite, Multiple Beds, Ocean View

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Standard Room, 2 Double Beds

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Junior Suite, 1 King Bed

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Suite, 1 King Bed, Ocean View

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Club Suite, 1 King Bed, Oceanfront (Sun)

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Junior Suite, 2 Double Beds

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Junior Suite, 2 Double Beds, Ocean View

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Junior Suite, 1 King Bed, Oceanfront

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View all photos for Junior Suite, 2 Double Beds, Oceanfront

Junior Suite, 2 Double Beds, Oceanfront

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View all photos for Deluxe Suite, 2 Double Beds, Ocean View

Deluxe Suite, 2 Double Beds, Ocean View

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View all photos for Deluxe Suite, 2 Double Beds, Lagoon View

Deluxe Suite, 2 Double Beds, Lagoon View

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View all photos for Room, 1 King Bed

Room, 1 King Bed

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View all photos for Deluxe Suite, 2 Double Beds, Lagoon View

Deluxe Suite, 2 Double Beds, Lagoon View

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View all photos for Family Suite (Junior, King Bunk and Trundle Bed)

Family Suite (Junior, King Bunk and Trundle Bed)

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View all photos for Deluxe Suite, 1 King Bed, Ocean View

Deluxe Suite, 1 King Bed, Ocean View

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View all photos for Junior Suite, 1 King Bed, Beachfront

Junior Suite, 1 King Bed, Beachfront

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View all photos for Junior Suite, 2 Double Beds, Beachfront

Junior Suite, 2 Double Beds, Beachfront

Highlights

Junior Suite, 1 King Bed, Accessible

Highlights

Junior Suite, 2 Double Beds, Accessible

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View all photos for Junior Suite, 1 King Bed, Beachfront (Swim up)

Junior Suite, 1 King Bed, Beachfront (Swim up)

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View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

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Suite, 1 King Bed

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Hilton Cancun, an All-Inclusive Resort

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Sunscape Cancun Resort & Spa - All Inclusive

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