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Grand Fiesta Americana Coral Beach Cancun - All Inclusive

Photo gallery for Grand Fiesta Americana Coral Beach Cancun - All Inclusive

Aerial view
Property video
Beach/ocean view
10 restaurants, dinner, brunch served; French cuisine
4 outdoor pools, open 7:00 AM to 9:00 PM, pool cabanas (surcharge)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
The current price is NZ$812
includes taxes & fees
6 June - 7 June

Explore the area

View map
Blvd. Kukulcan km. 9.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Plaza Caracol Mall
    ‪5 min walk‬
  • Place, Cancun Convention Center
    ‪5 min walk‬
  • Place, Forum Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Ocean Front Two Bedroom Family & Friends Suite (1K+2Q)

Premium bedding, down duvets, pillow-top beds, free minibar

Ocean Front Two Bedroom Family & Friends Suite (1K+2Q)

9.4 out of 10
Exceptional
(30 reviews)
  • Ocean view
  • 104 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Ocean View Suite Double (2 Queen)

Ocean View Suite Double (2 Queen)

Ocean View Suite Double (2 Queen)

9.0 out of 10
Wonderful
(167 reviews)
  • Ocean view
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Ocean Front Suite Double (2 Queen)

View from room

Ocean Front Suite Double (2 Queen)

8.8 out of 10
Excellent
(78 reviews)
  • Ocean view
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Ocean View Suite (1 King)

View from room

Ocean View Suite (1 King)

9.4 out of 10
Exceptional
(100 reviews)
  • Ocean view
  • 52 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ocean Front Suite (1 King)

Premium bedding, down duvets, pillow-top beds, free minibar

Ocean Front Suite (1 King)

9.2 out of 10
Wonderful
(48 reviews)
  • Ocean view
  • 52 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Infinite Ocean Front One Bedroom Master Suite (1 King)

Beach/ocean view

Infinite Ocean Front One Bedroom Master Suite (1 King)

9.8 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 80 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Infinite Ocean Front Honeymoon Master Suite (1 King)

Beach/ocean view

Infinite Ocean Front Honeymoon Master Suite (1 King)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 80 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Infinite Ocean Front Two Bedroom Master Suite (1K+2Q)

Beach/ocean view

Infinite Ocean Front Two Bedroom Master Suite (1K+2Q)

8.8 out of 10
Excellent
(8 reviews)
  • Ocean view
  • 132 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

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About the area

Cancun

A luxury stay in Cancun awaits you at Grand Fiesta Americana Coral Beach Cancun - All Inclusive. You'll be 0.4 km (0.3 mi) from Plaza Caracol Mall and 3.6 km (2.2 mi) from La Isla Shopping Mall. Highlights at this all-inclusive property include 10 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and hot tub. The restaurant, Le Basilic, serves French cuisine and is open for dinner. With 3 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the on-site free kids' club and gym. 15296 square feet (1421 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a children's swimming pool. Each morning free buffet breakfast is offered between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of airport drop-off service. .Sights within a 10-minute drive of this 5-property class Zona Hotelera property include Iberostar Cancun Golf Course and Puerto Cancun Marina Town Center.

What's nearby

  • Plaza Caracol Mall - 5 min walk - 0.4 km
  • Cancun Convention Center - 5 min walk - 0.4 km
  • Caracol Beach - 6 min walk - 0.6 km
  • Forum Beach - 6 min walk - 0.6 km
  • Forum By The Sea Mall - 6 min walk - 0.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • ‪Hooters - ‬4 min walk
  • ‪Mandala - ‬4 min walk
  • ‪Mandala Beach Club - ‬6 min walk
  • ‪Mediterraneo - ‬1 min walk
  • ‪El Mercado - ‬3 min walk

About this property

Grand Fiesta Americana Coral Beach Cancun - All Inclusive

Grand Fiesta Americana Coral Beach Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with free beach club on site and cabanas (surcharge). At Grand Fiesta Americana Coral Beach Cancun - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Free self parking and valet parking are available.

This 5-star Cancun property is smoke free.

  • 600 guestrooms or units
  • 12 levels
  • 2 buildings
  • 10 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 5 bars or lounges
  • Conference rooms
  • 15296 sq ft of conference space
  • 1421 sq. m of conference space
  • Built in 1990
  • Buffet breakfast (free)
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
Grand Fiesta Americana Coral Beach Cancun - All Inclusive offers 600 accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature down duvets and premium bedding. 65-inch Smart televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 26 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 10 restaurants
  • 3 poolside bars
  • 3 swim-up bars
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Havanna Steak House
  • La Joya
  • Le Basilic
  • Torii
  • Viña del Mar

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat and paddles
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Kayaking
  • Motor boating
  • Paddleboard
  • Personal motorised watercraft
  • Rowing/canoeing
  • Scuba diving
  • Snorkelling
  • Table tennis
  • TV in common areas
  • Water sports equipment

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Dining table
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (15,296 square foot of space)
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 26 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 3 steps to reach entrance
  • Accessible airport shuttle
  • Accessible shuttle
  • Front entrance ramp
  • Lift (170 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 12 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1990
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 109.16 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.93 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 43.25 per person
  • Airport shuttle fee per child: USD 21.75 (from 5 to 12 years old)
  • Pet fee: USD 109.16 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Fiesta Americana Coral Beach Cancun Hotel

Grand Fiesta Americana Coral Beach Cancun

Grand Fiesta Americana Coral

Grand Fiesta Americana Coral Hotel

Fiesta Americana Grand Coral Beach Cancun Hotel Cancun

Fiesta Americana Grand Coral Beach Cancun Resort Spa

Grand Coral Beach Cancun

Grand Fiesta Americana Coral Beach Cancun Resort

Grand Fiesta Americana Coral Resort

Frequently asked questions

What is the cancellation policy at Grand Fiesta Americana Coral Beach Cancun - All Inclusive?

Grand Fiesta Americana Coral Beach Cancun - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Fiesta Americana Coral Beach Cancun - All Inclusive?

As of 16 May 2026, prices found for a 1-night stay for 2 adults at Grand Fiesta Americana Coral Beach Cancun - All Inclusive on 6 Jun 2026 start from NZ$812, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Fiesta Americana Coral Beach Cancun - All Inclusive?

Yep, Grand Fiesta Americana Coral Beach Cancun - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Grand Fiesta Americana Coral Beach Cancun - All Inclusive?

Yep, Grand Fiesta Americana Coral Beach Cancun - All Inclusive is a short 3-minute walk from Gaviota Azul Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find water sports equipment and motor boats.

Is there a spa on site at Grand Fiesta Americana Coral Beach Cancun - All Inclusive?

Yep, there is an onsite spa at Grand Fiesta Americana Coral Beach Cancun - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does Grand Fiesta Americana Coral Beach Cancun - All Inclusive have a pool?

Yep, and guests love it! Grand Fiesta Americana Coral Beach Cancun - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Grand Fiesta Americana Coral Beach Cancun - All Inclusive?

Grand Fiesta Americana Coral Beach Cancun - All Inclusive features 3 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Grand Fiesta Americana Coral Beach Cancun - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Grand Fiesta Americana Coral Beach Cancun - All Inclusive.

Is Grand Fiesta Americana Coral Beach Cancun - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free extra beds in the guestrooms, it's no surprise that Grand Fiesta Americana Coral Beach Cancun - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Fiesta Americana Coral Beach Cancun - All Inclusive?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Fiesta Americana Coral Beach Cancun - All Inclusive serve breakfast?

You bet, travelers love the free buffet breakfast here! Offered daily between 6:30 AM and 11:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Grand Fiesta Americana Coral Beach Cancun - All Inclusive?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Fiesta Americana Coral Beach Cancun - All Inclusive?

Relax with a coldie at the 3 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves French cuisine.

What time are check-in & check-out at Grand Fiesta Americana Coral Beach Cancun - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Grand Fiesta Americana Coral Beach Cancun - All Inclusive?

Dogs are welcome at Grand Fiesta Americana Coral Beach Cancun - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Grand Fiesta Americana Coral Beach Cancun - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3020 out of 4069 reviews
Rating 8 - Good. 615 out of 4069 reviews
Rating 6 - Okay. 243 out of 4069 reviews
Rating 4 - Poor. 95 out of 4069 reviews
Rating 2 - Terrible. 96 out of 4069 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

prashant

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything was amazing - the staff are amazing - helpful and courteous and all the facilities are great! -- beach is the best as is the pool -- warm and welcoming.
Stayed 4 nights in Feb 2026

10/10 Excellent

Radu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
everything was amazing-great way to spend my 60th!
Stayed 5 nights in Feb 2026

10/10 Excellent

Devi Sravani

Stayed 5 nights in Feb 2026

8/10 Good

ALIREZA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room needs to be renovated specially its bathroom. I also was not feeling good about cleanliness of glasses in bars! Staffs did not speak English clearly. Restaurant was booked or waiting line. Everything else( beach and related services, staff kindness and fast service, foods and restaurants, room services including cleaning, child club, … was wonderful.
Stayed 5 nights in Feb 2026

10/10 Excellent

Pat

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Service is second to none. There isnt any betterin Cancun
Stayed 5 nights in Feb 2026

10/10 Excellent

Amena

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Feb 2026

10/10 Excellent

Jose

Stayed 5 nights in Feb 2026

10/10 Excellent

Gregory

Stayed 5 nights in Feb 2026

10/10 Excellent

Phung

Stayed 6 nights in Feb 2026

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, wonderful food
Stayed 6 nights in Jan 2026

8/10 Good

Nikola

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The resort is nice and has nice amenities. The one negative I would say has to do with food. You have to make reservations at night for the restaurants and most are already booked. The other issue with food is that there are no real options after breakfast to back on something for kids you basically have to wait until 11:30/12 to order food
Stayed 4 nights in Feb 2026

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was gorgeous! Beautiful scenery! The rooms were big, spacious and very clean and the staff was very friendly as well. The food was fantastic!!!!
Stayed 5 nights in Feb 2026

10/10 Excellent

Mark

Stayed 3 nights in Feb 2026

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Clean hotel. Great food forcan all inclusive hotel! Will definitely stay here again!
Stayed 4 nights in Feb 2026

6/10 Okay

Sisi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the stuff were basically friendly except the ones at the reception and at the restaurant booking desk. It is very ironic because they are the first ones to welcome the customers and give the first impression. The room cleaning stuff are very sweet!
Stayed 5 nights in Jan 2026

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was immaculate! The grounds are Beautiful with amazing service. We did get sick on our last day. We never left the resort for food or drink, but might be expected as there were a lot of vacationers there.
Stayed 4 nights in Feb 2026

2/10 Terrible

Sophannarath

Terrible experience, they over charged us
Stayed 3 nights in Feb 2026

10/10 Excellent

Ankur

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good room, great views, great housekeeping and room service.
Stayed 4 nights in Jan 2026

8/10 Good

Nancy, Midland Park

Travelled with family
Liked: Cleanliness, property conditions & facilities
Food was average, service very good and helpful.
Stayed 7 nights in Jan 2026

10/10 Excellent

Michael Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best resort in Cancun, we will be back.
Stayed 7 nights in Jan 2026

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The people were amazing and kind, the food was exceptional, and the environment has everything you could imagine.
Stayed 8 nights in Jan 2026

10/10 Excellent

Yuki

Stayed 2 nights in Jan 2026

6/10 Okay

Cuong Kien

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
We were there for 3 nights. We left feeling dissatisfied. We had high expectations due to the overall rating, but left feeling that it was overrated. Plus: nice spacious clean room, friendly staff, beautiful pool and beach, nice views from rooms. Ordering food at the pool/beach is much better than restaurant. Negatives: food tend to be cold. Not all restaurants are included in the inclusive package. There is a French restaurant that seems to be empty all the time we were there due to extra $85 USD per person. Seafood restaurant has good seafood, but don’t expect to get lobster or steaks, it will cost $2300 and $1300 pesos extra respectively. Again, the food came out luke warm or cold. Shower pressure is extremely weak. I hope it’s not about conserving water.
Stayed 3 nights in Feb 2026

4/10 Poor

Dawn

Stayed 7 nights in Jan 2026