DoubleTree by Hilton Caracol Canela

Property class: 4

Photo gallery for DoubleTree by Hilton Caracol Canela

A DoubleTree by Hilton hotel entrance with a stone facade, illuminated signage, and a glass door leading inside.
A modern living room with a blue sofa, wooden chairs, and built-in shelves with decorative items and plants.
A spacious lobby with a modern wooden ceiling design, a seating area with sofas, and a bar with stools.
A modern interior with a sofa, chairs, and a coffee table in a lounge area.
A modern interior with a wooden ceiling, built-in shelves, a sofa, and a coffee table.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is NZ$134
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
Rua José Pedro Piva, 277, Canela, RS, 95680-000
  • Place, Steam World
    ‪13 min walk‬
  • Place, Parque Terra Magica Florybal
    ‪2 min drive‬
  • Place, Cathedral of Our Lady of Lourdes
    ‪2 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪96 min drive‬

Room options

Standard King

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Family

10.0 out of 10
Exceptional
(26 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Luxury King

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Luxury Family

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Luxury Garden King

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Garden Family

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Master King Suite

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suíte Premium King

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10

About the area

Canela

At DoubleTree by Hilton Caracol Canela you'll be within just a 10-minute stroll of Canela Automobile Museum and Museu dos Beatles. Highlights at this hotel include free buffet breakfast, a restaurant and a 24-hour gym. .This smoke-free hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include laundry facilities, a 24-hour front desk and a garden. Each morning free breakfast is served. There's also the convenience of self parking. .Near this 4-property class Vila Suzana hotel, you'll find Gramado Covered Street.

What's nearby

  • Canela Automobile Museum - 7 min walk - 0.7 km
  • Steam World - 13 min walk - 1.1 km
  • Canela Fashion Museum - 16 min walk - 1.4 km
  • Parque Terra Magica Florybal - 2 min drive - 1.4 km
  • Cathedral of Our Lady of Lourdes - 2 min drive - 2.3 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 95 min drive

Restaurants

  • ‪Galangal Restaurante Asiático - ‬14 min walk
  • ‪Terrazo - ‬14 min walk
  • ‪Abbiamo Fatto - Pizza Napoletana - ‬11 min walk
  • ‪Xis da Serra (Xis da Loiva) - ‬12 min walk
  • ‪Churrascaria das Tradições - ‬9 min walk

About this property

DoubleTree by Hilton Caracol Canela

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a business centre on site. DoubleTree by Hilton Caracol Canela also features a 24-hour fitness centre, a garden, and concierge services. Parking is available for a fee.

This 4-star Canela hotel is smoke free.

  • 105 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Garden
  • No smoking on site
  • Dining venue
DoubleTree by Hilton Caracol Canela offers 105 accommodations with espresso makers and a safe. Beds feature premium bedding. 55-inch Smart televisions come with cable channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Canela hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 35 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: BRL 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 45.734.841/0001-60

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

DoubleTree by Hilton Caracol Canela Hotel
DoubleTree by Hilton Caracol Canela Canela
DoubleTree by Hilton Caracol Canela Hotel Canela

Frequently asked questions

Is parking available at DoubleTree by Hilton Caracol Canela?

Yep, DoubleTree by Hilton Caracol Canela has a self car park for BRL 35 per night. A self car park is also available, for a fee.

How much does it cost to stay at DoubleTree by Hilton Caracol Canela?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Caracol Canela on 28 Sept 2026 start from NZ$134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes DoubleTree by Hilton Caracol Canela a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Caracol Canela.

Does DoubleTree by Hilton Caracol Canela serve breakfast?

Yep, complimentary buffet brekkie is on offer daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Caracol Canela?

No, DoubleTree by Hilton Caracol Canela does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Caracol Canela?

Yep, you can grab a meal at DoubleTree by Hilton Caracol Canela's onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Caracol Canela?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Caracol Canela?

No, pets are not allowed.

DoubleTree by Hilton Caracol Canela Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 210 out of 227 reviews
Rating 8 - Good. 11 out of 227 reviews
Rating 6 - Okay. 5 out of 227 reviews
Rating 4 - Poor. 0 out of 227 reviews
Rating 2 - Terrible. 1 out of 227 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good place.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! I recommend this hotel
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Excelente
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Top Top Top Top Top Top Top Top
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
amazing!!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desde a nossa chegada até a nossa saída, foi tudo perfeito!!! A equipe da recepção foi extremamente cordial. O quarto estava muito limpo e os lençóis e toalhas muito cheirosos. O café da manhã estava maravilhoso!!! Minha sogra estava de aniversário e a equipe trouxe um bolinho lindo para ela!!! Recomendamos demais!!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel novo, funcionários educados e prestativos, ótimo café da manhã, verificar mau cheiro no banheiro
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel muito bom .Novo , tranquilo e otimo custo beneficio .Quarto e cafe da manha excelentes .
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adoramos tudo! Voltaremos.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel! Impecável.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo excelente!! Localizado em um lugar silencioso! Atendimento impecável! Café da manhã excelente! Voltarei com certeza
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel maravilhoso. Novo, limpo, equipe altamente gentil e prestativa.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente propriedade e funcionários muito solícitos. A taxa diária cobrada pelo estacionamento achei abusiva pelo valor já pago pela hospedagem. A piscina aquecida é muito pequena em relação à quantidade de quartos do hotel e o ambiente onde ela está instalada não oferece o isolamento adequado em relação aos ventos frios.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito novo e atendimento espetacular
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom café da manhã, atendimento prestativo
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
É um excelente Hotel, tudo novinho, funcionários prestativos, limpeza impecável e café da manhã maravilhoso. Recomendo muito este hotel por também ter uma localização estratégica para quem quer curtir Gramado e Canela.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A única coisa que quero ajudar em minha crítica, é referente a piscina térmica, a água perfeita, apenas gostaria de sugerir que seja fechada por causa do vento que entra pela teto aí fica muito desagradável sair da água quente e se dar com um vento de frio.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experiência incrível! Toda equipe do hotel preparada para recepção. Sorrisos no rosto, todos solícitos transformando a experiência em um momento aconchegante e inesquecível! Ambiente silencioso e tranquilo! O café da manhã tudo fresquinho, com várias opções, preparado na hora, com o cuidado de repor a todo momento. Com certeza voltaremos!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experiência Incrível! Hotel novo organizado e muito charmoso! A equipe toda da recepção restaurante e camareiras muito atenciosos e prestativos! Tudo delicioso! Recebemos um upgrade de acomodação e estava simplesmente sensacional! Chuveiro maravilhoso e pia dupla no banheiro! Cama confortável com roupa de cama e travesseiros agradáveis e cheirosos! Café da manhã muito gostoso e variado! Tudo muito fresco! O chef é uma sumidade! Recomendo muito!!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faz anos que vou para Canela e esse hotel, de longe, é o melhor que já fui. A equipe é muito atenciosa e prestativa. Logo na chegada ganhamos cookies quentinhos de cortesia e um upgrade de quarto. O quarto era extremamente limpo, aconchegante e perfeito. O café da manhã era simplesmente maravilhoso, com menu e buffet de excelentes. Com certeza voltarei porque me senti completamente em casa e muito bem acolhida. Amei tudo ❤️
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente em todos os aspectos.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nota 9,5 com excessão do chuveiro, nota 0, ficava frio de uma hora para outra, e depois esquentava a ponto de pelar. Falei com a recepção, disseram que iriam verificar e ajustar a caldeira, porém não resolveram, continuou o mesmo problema. Pensei em reservar novamente em junho/2026 mas enquanto estiver frio, vou em outro hotel.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel novo, bem decorado, numa boa localização para quem gosta de parar em Canela. Café da manhã satisfatório. Bom custo- benefício.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Hotel incrível! ✨ Tudo impecável: atendimento excelente, quarto confortável e muito limpo, café da manhã maravilhoso e estrutura perfeita. A experiência foi além das expectativas. Equipe muito atenciosa e ambiente aconchegante. Com certeza voltarei mais vezes e super recomendo! 🥰🏨”
Stayed 2 nights in May 2026