DoubleTree by Hilton Caracol Canela

4.0 star property
Hotel in Canela with 24-hour fitness centre and free breakfast

Photo gallery for DoubleTree by Hilton Caracol Canela

Front of property
LED TV
LED TV
LED TV
Reception

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
The current price is NZ$158
includes taxes & fees
10 Feb - 11 Feb

Explore the area

View map
Rua José Pedro Piva, 277, Canela, RS, 95680-000
  • Place, Steam World
    ‪12 min walk‬
  • Place, Cathedral of Our Lady of Lourdes
    ‪3 min drive‬
  • Place, Dreamland Wax Museum
    ‪3 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪75 min drive‬

Room options

Standard Double Room, City View

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Mini-fridge
LED TV
Separate bedroom
Hairdryer
Private bathroom
Espresso maker
Cable channels
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Twin Room, City View

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Mini-fridge
LED TV
Separate bedroom
Hairdryer
Private bathroom
Espresso maker
Cable channels
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Double Room, City View

Highlights

Air conditioning
Mini-fridge
LED TV
Hairdryer
Private bathroom
Espresso maker
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, City View

Highlights

Air conditioning
Mini-fridge
LED TV
Hairdryer
Private bathroom
Espresso maker
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 2 Queen Beds

Exclusive Double Room, City View

Highlights

Air conditioning
Mini-fridge
LED TV
Hairdryer
Private bathroom
Espresso maker
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed

Luxury Double Room, City View

Highlights

Air conditioning
Mini-fridge
LED TV
Hairdryer
Private bathroom
Espresso maker
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Double Room, City View

Highlights

Air conditioning
Mini-fridge
LED TV
Hairdryer
Private bathroom
Espresso maker
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Double Room, City View

Highlights

Air conditioning
Mini-fridge
LED TV
Hairdryer
Private bathroom
Espresso maker
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Canela

At DoubleTree by Hilton Caracol Canela you'll be within a 20-minute stroll of Parque Terra Magica Florybal and Steam World. Highlights at this hotel include free buffet breakfast, a restaurant and a 24-hour gym. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, a garden and a lift. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Vila Suzana hotel include Gramado Central Avenue and Gramado Covered Street.

What's nearby

  • Steam World - 12 min walk - 1.0 km
  • Parque Terra Magica Florybal - 3 min drive - 1.4 km
  • Cathedral of Our Lady of Lourdes - 3 min drive - 2.6 km
  • Dreamland Wax Museum - 3 min drive - 3.0 km
  • Parque Vale Dos Dinossauros - 3 min drive - 1.7 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 95 min drive

Restaurants

  • ‪Tri Hotel Canela - ‬8 min walk
  • ‪Pappardelle - ‬12 min walk
  • ‪Lá Em Casa - ‬11 min walk
  • ‪Hotel Serra Nevada - ‬12 min walk
  • ‪Bikers Pub - ‬4 min walk

About this property

DoubleTree by Hilton Caracol Canela

Hotel in Canela with 24-hour fitness centre and free breakfast
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. DoubleTree by Hilton Caracol Canela also features a 24-hour fitness centre, a garden, and concierge services. Parking is available for a fee.

This 4-star Canela hotel is smoke free.

  • 105 guestrooms or units
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Garden
  • Lift
  • No smoking on site
  • Dining venue
DoubleTree by Hilton Caracol Canela offers 105 air-conditioned accommodations with espresso makers and a safe. LED televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Canela hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 35 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: BRL 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

Property Registration Number 45.734.841/0001-60

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

DoubleTree by Hilton Caracol Canela Hotel
DoubleTree by Hilton Caracol Canela Canela
DoubleTree by Hilton Caracol Canela Hotel Canela

Frequently asked questions

Is parking available at DoubleTree by Hilton Caracol Canela?

Yep, DoubleTree by Hilton Caracol Canela has a self car park for BRL 35 per night. A self car park is also available, for a fee.

How much does it cost to stay at DoubleTree by Hilton Caracol Canela?

As of 8 Feb 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Caracol Canela on 10 Feb 2026 start from NZ$143.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Caracol Canela serve breakfast?

Yep, complimentary buffet brekkie is on offer daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Caracol Canela?

No, DoubleTree by Hilton Caracol Canela does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Caracol Canela?

Yep, you can grab a meal at DoubleTree by Hilton Caracol Canela's onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Caracol Canela?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Caracol Canela?

No, only service animals are allowed.

DoubleTree by Hilton Caracol Canela Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 117 out of 122 reviews
Rating 8 - Good. 3 out of 122 reviews
Rating 6 - Okay. 2 out of 122 reviews
Rating 4 - Poor. 0 out of 122 reviews
Rating 2 - Terrible. 0 out of 122 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities
amazing!!
Stayed 1 night in Oct 2025

10/10 Excellent

Jéssica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel novo, muito limpo, equipe super atenciosa! Água disponível no corredor do quarto! E o cookie de cortesia é maravilhoso! O jantar nota 10!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jefferson

Travelled with family
Liked: Cleanliness, staff & service, amenities
Tudo muito bom!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Denise

Stayed 2 nights in Jul 2025

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, amenities
Tudo excelente
Stayed 1 night in Nov 2025

10/10 Excellent

Vanessa

Stayed 1 night in Oct 2025

10/10 Excellent

Lúcio

Stayed 2 nights in Oct 2025

10/10 Excellent

TARCIANO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel novo com espaços amplos. Localização em área tranquila e próximo dos principais pontos de Gramado e Canela.
Stayed 1 night in Nov 2025

10/10 Excellent

Marcílio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto amplo e limpo. Serviço excelente do staff. Café da manhã sensacional e variado, contando ainda com opções a la carte. Eggs Benedict’s e avocado toast fizeram sucesso! Garçons muito educados e sempre prestativos. Pessoal da recepção nota 10.
Stayed 5 nights in Oct 2025

10/10 Excellent

Luiz Artur

Liked: Cleanliness, staff & service, amenities
Desde a chegada com a recepção do pessoal, aos corredores e quarto com perfume. Quarto espaçoso e muito bem decorado. Áreas comuns do hotel também muito bem decoradas de ótimo bom gosto.
Stayed 2 nights in Oct 2025

10/10 Excellent

rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente… novo, limpo, organizado 👏👏👏 com certeza retornaremos.
Stayed 1 night in Oct 2025

10/10 Excellent

João Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Qualidade exemplares em todos os detalhes. O café da manhã, equipe (recepção, restaurante, limpeza, manutenção), jantar e acabamento nos agradou muito.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel super confortável, tudo muito limpo e enxoval novo e perfumado. Café da manhã maravilhoso. Equipe gentil e acolhedora. Amamos passar seis dias nesse hotel.
Stayed 6 nights in Oct 2025

10/10 Excellent

Paulo Evandro

Stayed 2 nights in Oct 2025

6/10 Okay

Jose Luis

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
A Limpeza do quarto, banheiro são ruins e a arrumação da cama é péssima !!!
Stayed 3 nights in Oct 2025

10/10 Excellent

marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel super novo, tudo funcionando muito bem com excelente atendimento
Stayed 2 nights in Oct 2025

10/10 Excellent

fabiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com boa localização para quem está de carro, com boas instalações, excelente roupa de cama/banho e atendimento impecável. Padrão Hilton...voltarei.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tabatha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excepcional

A estadia foi maravilhosa, o hotel é perfeito!!! Padrão da rede é sensacional, conforto, limpeza, chuveiro maravilhoso. Padrao hotel 5 estrelas. Hilton nunca decepciona!
Stayed 4 nights in Sep 2025

10/10 Excellent

Matheus A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma das melhores opções atualmente na região!

Hotel novo, moderno, staff muito atenciosos e prestativos, quartos amplos, café da manhã excelente e ótima localização!
Stayed 1 night in Sep 2025

10/10 Excellent

Thaysa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel novo, bonito. Muito limpo, atendimento maravilhoso e o melhor café da manhã de Canela! Adorei
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcelo Koiti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente opção em Canela e Gramado ! Hotel novo é super confortável ! Café da manhã gourmet ! Recepção com atendimento impecável ! Quartos super confortáveis
Stayed 6 nights in Jul 2025

10/10 Excellent

hudson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Édimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Muito bom! Faltando só a piscina ficar pronta.
Stayed 1 night in Aug 2025