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CIS Lamourelle

Hotel in Carcassonne with 24-hour front desk and restaurant

Photo gallery for CIS Lamourelle

Reception
Room
Room
Front of property
Room, Kitchen

Reviews

2.0 out of 10

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Free WiFi

Explore the area

View map
20 Avenue Pierre Semard, Carcassonne, 11000
  • Place, Parc du Père Noël
    ‪3 min walk‬
  • Place, Canal du Midi Harbor Master's Office
    ‪5 min walk‬
  • Place, Place Carnot
    ‪6 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪7 min drive‬

Room options

View all photos for Quadruple Room

Room

Quadruple Room

Highlights

Air conditioning
Heating
Private bathroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, Kitchen

Room, Kitchen

Room, Kitchen

Highlights

Air conditioning
Heating
Kitchen
Private bathroom
Stovetop
  • Sleeps 5
  • 5 Twin Beds

View all photos for Quadruple Room, Non Smoking

Quadruple Room, Non Smoking

Quadruple Room, Non Smoking

Highlights

Air conditioning
Heating
Private bathroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, Kitchen

Room, Kitchen

Room, Kitchen

Highlights

Air conditioning
Heating
Kitchen
Private bathroom
Stovetop
  • Sleeps 6
  • 6 Twin Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Air conditioning
Heating
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Room

Triple Room

Highlights

Air conditioning
Heating
Private bathroom
  • Sleeps 3
  • 3 Twin Beds

About the area

Carcassonne

At CIS Lamourelle you'll be within steps of Canal du Midi and Auditorium - Ancienne Chapelle des Jesuites. Highlights at this hotel include a restaurant. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Added amenities include a snack bar/deli and coffee/tea in a common area. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 15-minute walk of this Carcassonne hotel include Parc du Père Noël and Canal du Midi Harbor Master's Office.

What's nearby

  • Parc du Père Noël - 3 min walk - 0.3 km
  • Canal du Midi Harbor Master's Office - 5 min walk - 0.4 km
  • Place Carnot - 6 min walk - 0.6 km
  • Pont-Neuf de Carcassonne - 15 min walk - 1.3 km
  • Historic Fortified City of Carcassonne - 3 min drive - 2.0 km

Getting around

  • Carcassonne Station - 7 min walk
  • Carcassonne (CCF-Pays Cathare) - 11 min drive

Restaurants

  • ‪Saquette by fred du Bristol - ‬6 min walk
  • ‪Au Péché Mignon - ‬5 min walk
  • ‪La rotonde - ‬6 min walk
  • ‪La Cantine Du Saint-Roch - ‬7 min walk
  • ‪Comptoir Ludique - ‬6 min walk

About this property

CIS Lamourelle

Hotel in Carcassonne with 24-hour front desk and restaurant
Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at CIS Lamourelle. For a fee, parking is available.

Smoking is allowed in designated areas at this Carcassonne hotel.

  • 103 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • Smoking in designated areas
  • Dining venue
CIS Lamourelle offers 103 accommodations with air conditioning. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 7 for adults and EUR 7 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant CIS Lamourelle

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Braille/raised signage
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.51 per accommodation, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 7 for adults and from EUR 7 for children
  • Covered self-parking fee: EUR 5 per day (in/out privileges)
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Frequently asked questions

Is parking available at CIS Lamourelle?

Yep, CIS Lamourelle has a secured covered self car park with in/out privileges for EUR 5 per day.

Does CIS Lamourelle serve breakfast?

Yep, continental breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at CIS Lamourelle?

No, CIS Lamourelle does not offer an airport shuttle service.

Is there a bar or restaurant at CIS Lamourelle?

Yep, you can grab a meal at CIS Lamourelle's onsite restaurant.

What time are check-in & check-out at CIS Lamourelle?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Reviews

CIS Lamourelle Reviews

2.0

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

2.0/10

Eco-friendliness
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

2/10 Terrible

Natalia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is disgusting. From the moment of checking in, it gave me hostel vibes when the TV remote and 2 towels were handed at the front desk, but it only got worse. Booked prepaid through Expedia but the hotel charged my card again and refused to refund despite proof of payment; staff were dismissive ('I can't believe anyone who walks through this door') and the room smelled like a dirty dog. Would not recommend.
Stayed 1 night in Sep 2025