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Hôtel Montmorency

Property class: 3

Photo gallery for Hôtel Montmorency

A pool area with lounge chairs and a building in the background.
A stone pathway leading to a covered seating area surrounded by lush greenery and trees.
A hotel with a sign reading "HOTEL" above the entrance.
An outdoor dining area with tables and chairs, a canopy, and a castle in the background.
A modern bedroom with a wooden headboard, two bedside tables, a bed with two pillows, and wall-mounted shelves with decorative items.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$135
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
2 Rue Camille Saint-Saens, Carcassonne, Aude, 11000
  • Place, Historic Fortified City of Carcassonne
    ‪2 min walk‬
  • Place, Château Comtal
    ‪2 min walk‬
  • Place, Theatre Jean Deschamps
    ‪6 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪12 min drive‬

Room options

View all photos for Superior Room

A modern bedroom with a yellow bed, white bedding, and a patterned wall.

Superior Room

8.4 out of 10
Very good
(12 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

A bedroom with a bed, two blue chairs, a small table, and a window with curtains.

Classic Room

8.6 out of 10
Excellent
(15 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

A modern hotel room with a wooden headboard, two yellow pillows, and a bed with white linens. There are two bedside tables with small shelves holding decorative items.

Deluxe Room

8.8 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Deluxe

A modern hotel room with a large bed, bedside tables, and a desk with a lamp.

Premium Deluxe

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Junior Room

A modern hotel room with two beds, a flat-screen TV, a desk with a lamp, and pink curtains.

Junior Room

9.6 out of 10
Exceptional
(7 reviews)
  • 22 sq m
  • 4 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite

A modern bedroom with a large bed, a red wardrobe, and a desk with two stools.

Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Large Suite

Living area

Large Suite

  • Resort view
  • 180 sq m
  • 1 bedroom
  • Sleeps 10
  • 3 Queen Beds and 4 Single Beds

View all photos for Standard Room

A bedroom with a large bed, wooden wall paneling, built-in shelves, and a window with curtains.

Standard Room

9.0 out of 10
Wonderful
(8 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Carcassonne

A family-friendly stay in Carcassonne awaits you at Hôtel Montmorency. Within steps you'll find Château Comtal and Narbonnaise Gate. Highlights at this Mediterranean hotel include a full-service spa, an outdoor swimming pool and a bar/lounge. .A pampering day can include deep-tissue massages, hot stone massages and body wraps along with access to the hot tub and steam room. Enjoy the Turkish bath/hammam, Hot tub, steam room and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available daily between 7:30 AM and noon. There's also the convenience of self parking. .Places within a 5-minute walk of this 3-property class Carcassonne hotel include Historic Fortified City of Carcassonne and Aude Gate.

What's nearby

  • Historic Fortified City of Carcassonne - 2 min walk - 0.2 km
  • Château Comtal - 2 min walk - 0.2 km
  • Le Musée de la Torture de Carcassone - 5 min walk - 0.4 km
  • Theatre Jean Deschamps - 6 min walk - 0.6 km
  • Aude Gate - 6 min walk - 0.6 km

Getting around

  • Carcassonne Station - 9 min drive
  • Carcassonne (CCF-Pays Cathare) - 17 min drive

Restaurants

  • ‪Le Patio de la Cite - ‬5 min walk
  • ‪Maison du Cassoulet - ‬4 min walk
  • ‪La Taverne du Chateau - ‬4 min walk
  • ‪Restaurant La Barbacane - ‬6 min walk
  • ‪Le Trouvère - ‬4 min walk

About this property

Hôtel Montmorency

Hôtel Montmorency offers its guests a full-service spa, an outdoor pool, and a hot tub. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A steam room, a terrace, and a vending machine are also featured at the family-friendly Hôtel Montmorency. Parking is available for a fee.

This 3-star Carcassonne hotel is smoke free.

  • 1 floor
  • 30 guestrooms or units
  • 2 buildings
  • Built in 1980
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
Hôtel Montmorency offers 30 accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

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Carcassonne
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
4.8 out of 5, Exceptional, 1,002 reviews
The price is NZ$166
includes taxes & fees
1 Dec - 2 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 floor
  • 2 buildings
  • Banquet hall
  • Built in 1980
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Montmorency
Hôtel Montmorency Carcassonne
Montmorency Carcassonne
Montmorency Hotel Carcassonne
Hôtel Montmorency Hotel
Hôtel Montmorency Carcassonne
Hôtel Montmorency Hotel Carcassonne

Frequently asked questions

What is the cancellation policy at Hôtel Montmorency?

Hôtel Montmorency offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel Montmorency?

As of 3 Nov 2026, prices found for a 1-night stay for 2 adults at Hôtel Montmorency on 1 Dec 2026 start from NZ$135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel Montmorency?

Yep, Hôtel Montmorency has a self car park with in/out privileges for EUR 15 per night. A self car park is also available, for a fee.

Is there a spa on site at Hôtel Montmorency?

Yep, there is an onsite spa at Hôtel Montmorency. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Hôtel Montmorency have a pool?

Hôtel Montmorency has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from April to October.

What makes Hôtel Montmorency a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hôtel Montmorency.

Is Hôtel Montmorency family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and an outdoor pool, it's no surprise that Hôtel Montmorency is a hit with families.

Does Hôtel Montmorency serve breakfast?

Yeah, full brekkie is offered daily between 7:30 AM and noon.

Is there a free airport shuttle available at Hôtel Montmorency?

No, Hôtel Montmorency does not offer an airport shuttle service.

What time are check-in & check-out at Hôtel Montmorency?

Check-in begins at 3 PM. Check-out time is 11 AM.

Hôtel Montmorency Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 327 out of 676 reviews
Rating 8 - Good. 256 out of 676 reviews
Rating 6 - Okay. 67 out of 676 reviews
Rating 4 - Poor. 22 out of 676 reviews
Rating 2 - Terrible. 4 out of 676 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience and a beautiful location. Would absolutely visit again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, employees, ambience and services. Loved the breakfast and the laid back vibe of the place. They are very good at speaking english and being patient with guests.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and property right next to la cite, but away from the crowds. Rooms were very clean and chic with excellent air conditioning. The pool was the highlight. Lots of sun loungers, perfect for a hot afternoon.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is really close to the walled city. The staff let me park my car and let me use the washroom after I checked out; it made my visit of Carcassonne really easy.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding! Even though the room was in another building just across the road, you have access to the restaurant, bar, terrace and beautiful spa. Location is fantastic, looking out to the castle with easy access to the ‘cité médiévale’.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great family room for our family of 4, 2 adults and 2 teenagers. Air conditioned, nice pool in a small garden, We also enjoyed the hotel breakfast , generous serving sizes and great apple juice. Hotel is just across La Cite, walking distance from the castle and restaurants. Highly recommend it.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time here, 2 couples celebrating our wedding anniversaries. The location is stunning, the pool and jacuzzi sublime after a bit of sight seeing. I will say the hotel advertise a 24/7 bar however the night porter/bar man was rude and not customer focused at all, very disappointed with his manner and conduct. We will stay again though as the other staff were lovely
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Good bang for your buck and unbelievable location. Amenities are fine but not awesome - also no onsite laundry which is reported in Expedia as a perk
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay. The room is very efficient. The staff was the highlight as they were very helpful with holding our luggage when we arrived early and provided recommendations for restaurants.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Pictures of the hotel are not true, the real hotel is crossing the street and different of what they are offering.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run hotel close to the old city
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Gem of a hotel, superb location, very helpful friendly staff. Attractive outdoor spaces. Rooms are compact but well designed. If I was staying longer than a few days would appreciate a kettle in the room. Otherwise couldn’t fault our stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Beautiful hotel, superb location, friendly helpful staff, great food, the breakfast is excellent.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for visiting the medieval city of Carcassonne.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for Sightseeing

Great location and some close to the castle grounds! Pool is very nice also! Staff are very attentive & helpful!
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
Staff on the check in were very unhelpful, as though they didn't want us there. The rooms are very bright and garish. The pool was empty when we got there, it was 34*c temperature outside, they said they would fill it up so put a hose pipe in, it took over 4 hours to fill to waist height. The hotel looks beautiful from the outside, and has fantastic views of the castle, but the facilities and service were not worth the money.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy hotel in Carcassone

A lovely.place with excellent amenities and staff. Location was excellent
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place & Great Staff

Great location and some close to the castle grounds! Pool is very nice also! Staff are very attentive & helpful!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the helpful staff the location is fantastic.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel. Friendly staff and safe and clean. 👍
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just next to the old city, room spotless, staff very friendly and helpful, safe parking
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cassaconne visit

Amazing stay at the foot of the caste adding bonus of a great swimming pool and spa Good breakfast and attentive staff Would recommend
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff is outstanding. In a very good location.
Stayed 1 night in May 2025