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Hôtel Montmorency

3.0 star property
Family-friendly hotel with full-service spa and steam room

Photo gallery for Hôtel Montmorency

Outdoor pool, pool loungers
Large Suite | Living area
Exterior
Premium Deluxe
Large Suite | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Bar
  • Spa

Explore the area

View map
2 Rue Camille Saint-Saens, Carcassonne, Aude, 11000
  • Château Comtal
    ‪2 min walk‬
  • Historic Fortified City of Carcassonne
    ‪3 min walk‬
  • Narbonnaise Gate
    ‪3 min walk‬
  • Carcassonne (CCF-Pays Cathare)
    ‪8 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room

Junior Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 22 sq m
  • 4 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Classic Room

Classic Room

Classic Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
9 bedrooms
  • 18 sq m
  • 9 bedrooms
  • Sleeps 3
  • 1 Queen Bed

View all photos for Large Suite

Large Suite | Living area

Large Suite

Highlights

Garden
Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 180 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 10
  • 3 Queen Beds and 4 Twin Beds

View all photos for Premium Deluxe

Premium Deluxe

Premium Deluxe

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Suite

Suite

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the area

Carcassonne

A family-friendly stay in Carcassonne awaits you at Hôtel Montmorency. Within steps you'll find Château Comtal and Narbonnaise Gate. Highlights at this Mediterranean hotel include a full-service spa, an outdoor swimming pool and a bar/lounge. .A pampering day can include deep-tissue massages, hot stone massages and body wraps along with access to the hot tub and steam room. Enjoy the Turkish bath/hammam, Hot tub, steam room and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available daily between 7:30 AM and noon. There's also the convenience of self parking. .Places within a 5-minute walk of this 3-property class Carcassonne hotel include Historic Fortified City of Carcassonne and Le Musée de la Torture de Carcassone.

What's nearby

  • Château Comtal - 2 min walk - 0.2 km
  • Historic Fortified City of Carcassonne - 3 min walk - 0.3 km
  • Narbonnaise Gate - 3 min walk - 0.3 km
  • Le Musée de la Torture de Carcassone - 5 min walk - 0.4 km
  • Aude Gate - 6 min walk - 0.6 km

Getting around

  • Carcassonne Station - 10 min drive
  • Carcassonne (CCF-Pays Cathare) - 17 min drive

Restaurants

  • ‪Le Senechal - ‬5 min walk
  • ‪Le Saint Jean - ‬6 min walk
  • ‪La Taverne du Chateau - ‬4 min walk
  • ‪Cafe Lucien - ‬4 min walk
  • ‪Comte Roger - ‬6 min walk

About this property

Hôtel Montmorency

Family-friendly hotel with full-service spa and steam room
Hôtel Montmorency offers its guests a full-service spa, an outdoor pool, and Access to hot tub. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A steam room, a terrace, and a vending machine are also featured at the family-friendly Hôtel Montmorency. Parking is available for a fee.

This 3-star Carcassonne hotel is smoke free.

  • 1 floor
  • 30 guestrooms or units
  • 2 buildings
  • Built in 1980
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
Hôtel Montmorency offers 30 accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • 1 floor
  • 2 buildings
  • Banquet hall
  • Built in 1980
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Montmorency
Hôtel Montmorency Carcassonne
Montmorency Carcassonne
Montmorency Hotel Carcassonne
Hôtel Montmorency Hotel
Hôtel Montmorency Carcassonne
Hôtel Montmorency Hotel Carcassonne

Frequently asked questions

What is the cancellation policy at Hôtel Montmorency?

Hôtel Montmorency offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hôtel Montmorency?

Yep, Hôtel Montmorency has a self car park with in/out privileges for EUR 15 per night.

Is there a spa on site at Hôtel Montmorency?

Yep, there is an onsite spa at Hôtel Montmorency. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Hôtel Montmorency have a pool?

Hôtel Montmorency has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from April to October.

What makes Hôtel Montmorency a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hôtel Montmorency.

Is Hôtel Montmorency family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and an outdoor pool, it's no surprise that Hôtel Montmorency is a hit with families.

Does Hôtel Montmorency serve breakfast?

Yeah, full brekkie is offered daily between 7:30 AM and noon.

Is there a free airport shuttle available at Hôtel Montmorency?

No, Hôtel Montmorency does not offer an airport shuttle service.

What time are check-in & check-out at Hôtel Montmorency?

Check-in begins at 3 PM. Check-out time is 11 AM.

Hôtel Montmorency Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 253 out of 555 reviews
Rating 8 - Good. 221 out of 555 reviews
Rating 6 - Okay. 57 out of 555 reviews
Rating 4 - Poor. 21 out of 555 reviews
Rating 2 - Terrible. 3 out of 555 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 2 nights in Jul 2025

8/10 Good

Stuart

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great communal areas, snazzy rooms, clean and comfortable. Superb location. Friendly staff. Good location. But should have been clear on Expedia's website and also when checking in that the car park would incur a charge.
Stayed 1 night in Jun 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very attentive and pleasant. Room are slightly tight and the doors are a little difficult to lock. We had a plugged sink that drained very slowly. Air conditioner worked, but temperature did not match the setting. Overall fine. The location is so close to the castle entrance. Great location and ambiance. Parking is convenient.
Stayed 1 night in May 2025

6/10 Okay

Myron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Facility was very nice & very close to castle. Only issue was the room was small & a bit garish (red)
Stayed 1 night in May 2025

10/10 Excellent

Brady

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful place with friendly staff and close proximity to the castle. The animals around the building made it even better as they were always friendly and excited to hang out. The bar had great drinks, snacks, and breakfast. We extended our stay because we enjoyed it so much!
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cassaconne visit

Amazing stay at the foot of the caste adding bonus of a great swimming pool and spa Good breakfast and attentive staff Would recommend
Stayed 3 nights in May 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. So clean. Nicely styled outdoor seating area and swimming pool. Very efficient and friendly staff. One young male member of staff gave a recommendation of a local cocktail served at the hotel. It was very good. He also helped with explaining about the tickets for a train journey I had booked. The red decor of the room we stayed in was a bit oppressive but it didn’t spoil our stay: minor gripe.
Stayed 3 nights in May 2025

8/10 Good

Marie-Cecile

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate for our needs
Stayed 1 night in May 2025

6/10 Okay

Miguel

Travelled with family
Liked: Amenities
Not suitable for seniors (high bathtubs, no air conditioner in early may, radiator/heater on and very difficult to turn off ((in the lower end of the radiator almost next to the floor)); during snow season is necessary to go to another street to sleep and then come back to the breakfast area the same way. The very French breakfast is not worth the money we paid for it (18€ per person). There is parking available in the property (15€ per night, but is very convenient. Since the hotel is close to the castle, the view is very nice. May be attractive for young couples and Europeans but not our style.
Stayed 1 night in Apr 2025

2/10 Terrible

Dave

Travelled with family
Disliked: Amenities
The room we were first assigned had the wall paper starting to detach from the wall. They then moved us reluctantly to another room that was satisfactory. The first room should not be rented.
Stayed 1 night in Apr 2025

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel looks very nice. I only stayed for one night so I can’t enjoy all the amenities.
Stayed 1 night in Feb 2025

8/10 Good

Bibria

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great to visit the medieval city by foot. Limited dining options if you don’t have a car.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location, nice hotel

Perfect location. We went to Carcasson Cite every night for dinner. It is just steps from hotel. Hotel staff very nice. Food was good in their restaurant. Parking is easy. Room had little patio, but too cold now. Patio door did not lock. Never fixed. Area feels super safe, though. Cite shops cute, mostly touristy. Amorino gelato there. Good stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kathryn Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Augusto Cesar C

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had a great location and excellent parking facilities, but the room was impossibly small and the shower controls took me a half hour to figure out and could never maintain constant temperature. Consequently, we avoided showering.
Stayed 2 nights in Oct 2024

4/10 Poor

Joni

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The property is run down. It could use some upgrades. Air conditioning is shared by 4 rooms so doesn’t work. Decorating could be better. Cheap wall paper to cover old walls. Hallways painted black and carpet is dirty and worn.
Stayed 2 nights in Sep 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love how close it was to the fortified city. It was so easy just to walk across the street to the gate. Rooms were clean (wallpaper a little outdated but no biggie). We tried the spa as well and enjoyed it. Front desk very helpful
Stayed 1 night in Sep 2024

4/10 Poor

Adele

Disliked: Staff & service
Room was basic & very small. Thin curtains with street lights shining through. A/C was too noisy to have on. Informed hotel 2 months in advance that we were vegan….still served yogurt, butter, cakes & pastries for breakfast. All we could eat was rolls & an apple. Plus is the location & parking.
Stayed 1 night in Sep 2024

8/10 Good

Mick, Sheriff Hutton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nestled in the shadow of the walls of the town of Carcassonne the hotel is the perfect base for exploring. Check-in was a breeze and, once settled, the staff helped us with directions to find a restaurant for dinner. They provided recommendations and tried to book but the restaurant was not answering. Breakfast was delicious with freshly boiled eggs to order and a plentiful selection of food. The only negative was that the car park entrance is potholed making entry difficult. There is a rear entrance that is flat but it would be good if the issues at the front could be fixed. All in all it was a great place to stay and I'd heartily recommend it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the helpful staff the location is fantastic.
Stayed 1 night in Sep 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, lovely pool, great food, friendly staff and the cutest chien et chat. Ladies, take a mirror so you can do your makeup outside, as the spotlights in the bedrooms and bathroom make it tricky... Other than that, we loved it. What a location!!
Stayed 4 nights in Sep 2024