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Hôtel Montmorency

3.0 star property

Photo gallery for Hôtel Montmorency

Terrace/patio
Property entrance
Standard Room
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$134
includes taxes & fees
22 Mar - 23 Mar

Explore the area

View map
2 Rue Camille Saint-Saens, Carcassonne, Aude, 11000
  • Place, Historic Fortified City of Carcassonne
    ‪2 min walk‬
  • Place, Château Comtal
    ‪2 min walk‬
  • Place, Le Musée de la Torture de Carcassone
    ‪5 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪9 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

8.2 out of 10
Very good
(10 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room

Classic Room

8.4 out of 10
Very good
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • 9 bedrooms
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Deluxe

Premium Deluxe

Premium Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Junior Room

Junior Room

Junior Room

9.4 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • 4 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite

Suite

Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Large Suite

Large Suite | Living area

Large Suite

  • Resort view
  • 180 sq m
  • 1 bedroom
  • Sleeps 10
  • 3 Queen Beds and 4 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

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Seasonal outdoor pool, open 9:00 AM to 8:30 PM, pool umbrellas

Mercure Carcassonne la Cite Hotel

Carcassonne
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 291 reviews
The price is NZ$220
includes taxes & fees
13 Apr - 14 Apr
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About the area

Carcassonne

A family-friendly stay in Carcassonne awaits you at Hôtel Montmorency. Within steps you'll find Château Comtal and Narbonnaise Gate. Highlights at this Mediterranean hotel include a full-service spa, an outdoor swimming pool and a bar/lounge. .A pampering day can include deep-tissue massages, hot stone massages and body wraps along with access to the hot tub and steam room. Enjoy the Turkish bath/hammam, Hot tub, steam room and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available daily between 7:30 AM and noon. There's also the convenience of self parking. .Places within a 5-minute walk of this 3-property class Carcassonne hotel include Historic Fortified City of Carcassonne and Aude Gate.

What's nearby

  • Historic Fortified City of Carcassonne - 2 min walk - 0.2 km
  • Château Comtal - 2 min walk - 0.2 km
  • Narbonnaise Gate - 3 min walk - 0.3 km
  • Le Musée de la Torture de Carcassone - 5 min walk - 0.4 km
  • Aude Gate - 6 min walk - 0.6 km

Getting around

  • Carcassonne Station - 9 min drive
  • Carcassonne (CCF-Pays Cathare) - 17 min drive

Restaurants

  • ‪La Taverne du Chateau - ‬4 min walk
  • ‪Comte Roger - ‬5 min walk
  • ‪Bar Restaurant le Sénéchal - ‬4 min walk
  • ‪Le Trouvère - ‬4 min walk
  • ‪La Girouette - ‬3 min walk

About this property

Hôtel Montmorency

Hôtel Montmorency offers its guests a full-service spa, an outdoor pool, and a hot tub. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A steam room, a terrace, and a vending machine are also featured at the family-friendly Hôtel Montmorency. Parking is available for a fee.

This 3-star Carcassonne hotel is smoke free.

  • 1 floor
  • 30 guestrooms or units
  • 2 buildings
  • Built in 1980
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
Hôtel Montmorency offers 30 accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Exterior
Hôtel Du Pont Vieux
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
4.8 out of 5, Exceptional, 1,000 reviews
The price is NZ$163
includes taxes & fees
22 Mar - 23 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 floor
  • 2 buildings
  • Banquet hall
  • Built in 1980
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Montmorency
Hôtel Montmorency Carcassonne
Montmorency Carcassonne
Montmorency Hotel Carcassonne
Hôtel Montmorency Hotel
Hôtel Montmorency Carcassonne
Hôtel Montmorency Hotel Carcassonne

Frequently asked questions

What is the cancellation policy at Hôtel Montmorency?

Hôtel Montmorency offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel Montmorency?

As of 20 Mar 2026, prices found for a 1-night stay for 2 adults at Hôtel Montmorency on 22 Mar 2026 start from NZ$134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel Montmorency?

Yep, Hôtel Montmorency has a self car park with in/out privileges for EUR 15 per night. A self car park is also available, for a fee.

Is there a spa on site at Hôtel Montmorency?

Yep, there is an onsite spa at Hôtel Montmorency. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Hôtel Montmorency have a pool?

Hôtel Montmorency has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from April to October.

What makes Hôtel Montmorency a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hôtel Montmorency.

Is Hôtel Montmorency family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and an outdoor pool, it's no surprise that Hôtel Montmorency is a hit with families.

Does Hôtel Montmorency serve breakfast?

Yeah, full brekkie is offered daily between 7:30 AM and noon.

Is there a free airport shuttle available at Hôtel Montmorency?

No, Hôtel Montmorency does not offer an airport shuttle service.

What time are check-in & check-out at Hôtel Montmorency?

Check-in begins at 3 PM. Check-out time is 11 AM.

Hôtel Montmorency Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 269 out of 583 reviews
Rating 8 - Good. 231 out of 583 reviews
Rating 6 - Okay. 57 out of 583 reviews
Rating 4 - Poor. 22 out of 583 reviews
Rating 2 - Terrible. 4 out of 583 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Stephen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room appeared clean but had a strange odour. Unhelpful staff when we asked to upgrade / change room. Decor very tired. No kettle or fridge in the room. Lacking English speaking TV channels. But great location.
Stayed 3 nights in Sep 2025

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has spectacular views and is an easy walk to the Medieval Citadel and walled town where there are plenty of restaurant choices for dinner. I recommend you have breakfast at the hotel. It is great value and includes local yogurt, cheese, ham, a soft or hard boiled egg, a basket of bread and pastries, a basket of fresh fruit, fresh pressed apple juice and coffee or tea of your choice. The property shares the bar/breakfast space, pool and spa, with its luxury sister property.
Stayed 3 nights in Sep 2025

8/10 Good

Rosalind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directly across from the walled city. Secured parking and entrance to building. Delightful breakfast served on the terrace with local products.
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Sep 2025

10/10 Excellent

Victoria, Falls Church

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unusual layout and decor, but clean, quiet, comfortable and extremely convenient for visiting the medieval city. Parking is secure and easy.
Stayed 1 night in Sep 2025

2/10 Terrible

jean

Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the medieval city & great personnel! We had a great stay, would recommend!! :)
Stayed 2 nights in Sep 2025

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for visiting the medieval city of Carcassonne.
Stayed 4 nights in Sep 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High End

Huge room with singles for the kids and air con that actually works. Set away from the main building but quiet and only a 5 minute walk up to the castle. Pool area is tranquil and the pool is lovely but gets deep quickly more aimed at adults rather than families. Breakfast is an add on and aims to be all natural and up market.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place & Great Staff

Great location and some close to the castle grounds! Pool is very nice also! Staff are very attentive & helpful!
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for Sightseeing

Great location and some close to the castle grounds! Pool is very nice also! Staff are very attentive & helpful!
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location near castle.

Great location, 1 minute from the castle. Our room for 3 (1 queen, 1 double) was very tight. Modern purple / lime green walls and decor didn’t really match the charming and serene rest of the property but I guess that’s a personal choice. Staff were friendly and helpful. A good place to stay if you’re spending one night or two and then off on the rest of your trip.
Stayed 1 night in Aug 2025

10/10 Excellent

Kasey

Stayed 9 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Mark

Stayed 2 nights in Jul 2025

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a find! This quiet little corner of Carcassone was so close to the walled city, yet was beautiful to stay at, the staff were incredibly helpful, and the pool was a fantastic spot to cool off in the afternoon. Plus, the decor of the rooms was fantastic (our was hot pink and orange). Could not have been happier with our stay at Hotel Montmorency!
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy hotel in Carcassone

A lovely.place with excellent amenities and staff. Location was excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Montmorency is 4* and right opposite the Hotel Chateau which was 5* so they share the same facilities which made it a great stay. Fantastic location set back 200m from Carcassonne entrance Gorgeous pool area, a bit smaller than official photos suggest but still lovely Breakfast was amazing, an array of dishes served to you by a waitress, fruit, cheese, ham, pastries, croissants, white and brown rolls and option for boiled eggs and muesli. Lovely setting at front of hotel overlooking the castle for breakfast, food and drink, gardens are beautiful The decor in the Montmorency is a bit on the loud side and the rooms a little small but the beds are very comfortable and great shower. Very pleased with our stay though a little disappointed that they did nothing at all to help us celebrate my 60th birthday and our silver wedding anniversary despite banners and cards all over our room and we’d notified them months in advance?
Stayed 3 nights in Jul 2025

10/10 Excellent

Alexandru

Liked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Kenneth

Room we had was very clean but the room in general was far too small, shower room too small, toilet room too small apart from that everything else was okay
Stayed 3 nights in Jun 2025

6/10 Okay

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location but poor bathroom

Basic but convenient location for exploring old city. Configuration of bathroom was very poor.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel- perfect location, helpful friendly staff, clean, lovely gardens and pool and comfy bed. Bar snacks a bit disappointing but that was only downside.
Stayed 4 nights in Jun 2025