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Hotel Central

Property class: 2

Photo gallery for Hotel Central

A hotel with a classic facade, multiple windows, and a sign for a restaurant.
A staircase with a purple frame, a red fire extinguisher, and a green emergency exit sign.
A modern dining area with a glass table, white chairs, and a vase of flowers.
A room with a green sofa, a red chair, and a table with magazines. There is a window with curtains and a radiator.
A bedroom with two beds, a small seating area, and bedside lamps.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View map
27, Boulevard Jean Jaures, Carcassonne, Aude, 11000
  • Place, Place Carnot
    ‪3 min walk‬
  • Place, Canal du Midi Harbor Master's Office
    ‪6 min walk‬
  • Place, Historic Fortified City of Carcassonne
    ‪14 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪10 min drive‬

Room options

View all photos for Double Room with air conditioning

Double Room with air conditioning

Double Room with air conditioning

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with a bed, a desk, a chair, and a small table.

Triple Room

  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Quadruple Room

A room with a bed, a red chair, and a door with a mirror.

Quadruple Room

  • City view
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds

Two single beds with red pillows and a small purple table with a vase between them.

Twin Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room with external toilet

A single bed with a green and white bedspread, a yellow pillow, and a small bedside table.

Single Room with external toilet

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Single Room, Private Bathroom

  • City view
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, 3rd floor (without elevator)

A modern living room with a blue sofa, a white armchair, a black coffee table, and a floor lamp.

Apartment, 3rd floor (without elevator)

  • 90 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Family Room

  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bed
  • Free Wi-Fi

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About the area

Carcassonne

Hotel Central places you in the centre of Carcassonne, steps from Museum of Fine Arts and within a short 5-minute stroll of Place Carnot. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, free newspapers in the lobby and tour/ticket assistance. Additionally, you'll find multilingual staff, luggage storage and a vending machine. Buffet breakfast is available. .Sights within a 15-minute walk of this Bastide Saint-Louis hotel include St. Vincent Church and Raymond Chesa Leisure Park.

What's nearby

  • Museum of Fine Arts - 2 min walk - 0.2 km
  • Place Carnot - 3 min walk - 0.3 km
  • Canal du Midi Harbor Master's Office - 6 min walk - 0.6 km
  • Pont-Neuf de Carcassonne - 8 min walk - 0.7 km
  • Historic Fortified City of Carcassonne - 14 min walk - 1.2 km

Getting around

  • Carcassonne Station - 8 min walk
  • Carcassonne (CCF-Pays Cathare) - 13 min drive

Restaurants

  • Les Négociants
  • ‪Brasserie A 4 temps - ‬7 min walk
  • ‪The Celt - ‬5 min walk
  • ‪Le Longchamp - ‬5 min walk
  • ‪maison bor - ‬5 min walk

About this property

Hotel Central

As a guest of Hotel Central, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces.

This Carcassonne hotel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 2 levels
  • Built in 1870
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • No smoking on site
Hotel Central offers 16 accommodations with air conditioning. Flat-screen televisions come with satellite channels.

This Carcassonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 8 per person

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

More

  • 1 building
  • 2 floors
  • Built in 1870
  • Smoking not allowed

Room amenities

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 per person
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Central Carcassonne
Hotel Central Carcassonne
Hotel Central Hotel
Hotel Central Carcassonne
Hotel Central Hotel Carcassonne

Frequently asked questions

Does Hotel Central serve breakfast?

Yeah, buffet breakfast is served at Hotel Central.

Is there a free airport shuttle available at Hotel Central?

No, Hotel Central does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Central?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Central?

No, pets are not allowed.

Hotel Central Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 30 out of 151 reviews
Rating 8 - Good. 68 out of 151 reviews
Rating 6 - Okay. 37 out of 151 reviews
Rating 4 - Poor. 13 out of 151 reviews
Rating 2 - Terrible. 3 out of 151 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Chrystele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ref sejour

Acceuil parfait.chambre impeccable.je recommande
Stayed 2 nights in Aug 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
This is a traditional French hotel: a bit scruffy but clean as a pin. The WIFI is strong and the bed is comfortable. The rooms are clean and the bathroom is both clean and they're ecologically aware (shampoo, towels, etc).
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Xuandong

Liked: Cleanliness, staff & service

Convenient location!

The location is very convenient and the room is clean. There is no elevator which is the only concern if you room is upstairs and you have heavy luggages.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Siri Kristine

Liked: Cleanliness, staff & service, room comfort

The honest hotel!

Hotellet har bare to stjerner, så man forventer ikke alt for mye, men rommet var rent og luktet godt, men det var slitt. Badet var rent og luktet godt men var veldig slitt, men sengene var myke og gode og TV'n viste bare franske kanaler, frokosten tok vi på cafe da jeg har cøliaki og ikke forventet tilpassning. Men verten var superhyggelig, så alt i alt et helt greit sted å sove!
Stayed 1 night in Jun 2019
Verified review

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Verouderde kamers geen lift restaurant was gesloten
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Verified traveller

Liked: Staff & service
Staff was friendly and provided excellent service. Location is nearby the newer part of the city of Caracassonne within walking distance to some cafes and restaurants but be aware that many of them close early. it is about a 15 minutes walk to the remparts city. There was an issue with my room reservation but the management made changes and refunded me promptly and provided us free breakfast. Part of the hallway had a strong bad odor. The bath had no curtain so taking a shower while standing was a challenge. Carpet in the room was dirty. Although the staff was very kind, friendly and accommodating I would probably look elsewhere to stay if I were to visit Carcassonne again because the amenities were just too outdated for my preferences.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spot on

Exactly what I wanted. Comfy bed and somewhere to wash. Great situation and lovely staff. No English spoken, but that didn't bother me at all. I'll be back in the future.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un bon 2 étoiles

Hôtesse d’accueil très agréable et serviable, hotel bien placé entre la cité médiévale et le centre ville
Stayed 1 night in Mar 2019
Verified review

4/10 Poor

E

Disliked: Cleanliness, property conditions & facilities
When staff member called head office to ask what should be done about refund for bed bugs, only gave me one nights money back even though I booked 2 and had to find a different hotel the night of because their front desk closes at 10pm So I had to pay for a night that I didn’t even use Lady at desk seemed very apologetic but head office didn’t care what so ever
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Monique

Liked: Cleanliness, staff & service
L'accueil est parfait!!! la propriétaire est vraiment charmante , avenante !! vraiment très bien !! Mais l'hôtel est un peu vieillot et le confort de la chambre très moyen !!! Mais bien situé !
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Verified traveller

Nice group of folks near the train station. A very basic hotel.
Stayed 1 night in Feb 2019
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

A fuiiiiiiirrrrrrrrrr !!!!!!!!!

Autant le personnel est agréable et serviable....autant le bâtiment est vétuste et inconfortable..la façade est trompeuse. Le propriétaire est un radin.....car laissé a l'abandon un tel potentiel dénote la parvenu.
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena ubicación

Hotel situado en el centro. Ideal para moverse a pie. Situado cerca de la estación y de zona comercial.
Stayed 3 nights in Dec 2018
Verified review

6/10 Okay

Jean-Francois

Liked: Cleanliness, staff & service

Correct pour un court séjour

Personnel très gentil et compétent qui rattrape la vétusté de la chambre : petite, "vieillotte", rallonge comme prise, bonne literie.
Stayed 2 nights in Oct 2018
Verified review

6/10 Okay

Johanne

Liked: Cleanliness, staff & service, room comfort
pour le prix, c’est correct. Un hôtel de passage. Air climatisé presqu’inexistante dans les chambre. Nuit très chaude, mal dormi. Le personnel, super gentil et très avenant
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good basic hotel

The hotel was perfectly located close to the old walled town and was nice and clean with all the basic facilities you could need. The owner was nice and friendly but spoke no English which wasn't a problem for me as I speak enough French but might be a problem for some people although I didn't really need to ask any detailed questions.
Stayed 2 nights in Aug 2018
Verified review

6/10 Okay

Keith

Not a hotel. It is a backpacker hostel

Expectation was not high. We just wanted basic and easy to find from the station for just one night. Sadly the experience was poor due to the very poor attitude of the owner of this property. Our arrival at 9 pm was one hour prior to reception closing but no one their . Pressing the buzzer left for guests did not get a response. No phone connection. Other guests tried to help find some one.after 30 minutes some one appeared. Not great as per previous comments about an unattended reception we did feel let down and a bit stressed after a long day of travel. The owneee came and knocked on our room door at 1030pm not to apologise but to point the finger in an aggressive and angry saying we are on holiday and they are working so we must wait and not complain that the reception was not attended !!! ? Anyone understand this logic to a paying guest ? Well overall this place is NOT a hotel it is a backpacker hostel. So should not be listed on hotels.com
Stayed 1 night in Sep 2018
Verified review

6/10 Okay

fred

Liked: Cleanliness, staff & service, room comfort
Chambre un peu triste manque de couleur ou de déco sur les murs la cabine de douche à fait son temps Sinon hôtel calme et propre et bonne literie
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Patrick G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plesant surprise... quelle surprise

We arrived and didnt expect much for the price.. we hit gold.. lovely staff big room comfortable and clean bright and worth a return visit well done ond showing how good a hotel with ur syars can be
Stayed 1 night in Sep 2018
Verified review

4/10 Poor

Verified traveller

Unclean room

The staff was very friendly and helpful, the check in was perfect but the room was a real disaster, not clean, old with a dirty sheets and walls and specially without a toilets inside.
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Tracey

Beautiful Carcassonne.

Best position, 2 min into town and 10min walk to castle. Clean and comfortable room that it totally soundproof. Friendly helpful staff even though language was limited they always tried to help me.
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Tea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel centrale

Hotel piccolo, pulito e in zona centrale. A pochi minuti a piedi dalla Città medievale Personale gentile e disponibile. Consigliato
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

nelly

Disliked: Cleanliness, room comfort

Pour le prix peut mieux faire!

Écriteau minuscule pour informer qu'il faut faire couler l'eau de la douche treeeeeeeeeeeeeeeees longtemps avant d'avoir de l'eau chaude! Hygiène douteuse, tâches sur les serviettes de toilette. Toiles d'araignée dans les couloirs.... reste douteux. Contact froid avec une des deux personnes à l'accueil.
Stayed 1 night in Jul 2018
Verified review

8/10 Good

GL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy 20 minute walk to walled city. Staff friendly. Free parking right in front (maybe because weekend) Good buffet breakfast (pay extra) Good AC, good size room for 4 (double + 2 twin)
Stayed 1 night in Jul 2018
Verified review

4/10 Poor

Nathan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Depressing room
Stayed 1 night in May 2018