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Aparthotel

Comfort Aparthotel Carcassonne

Property class: 3

Photo gallery for Comfort Aparthotel Carcassonne

A room with a large window, a bookshelf with a book, a small plant, and a decorative bicycle sign on the wall.
A swimming pool with lounge chairs, a tiled roof, and a hedge in the background.
A breakfast buffet with various food options, including cereals, jams, and pastries.
A reception area with a glass display case containing various items, a wooden easel, and a seating area with chairs and a table.
A hotel building with a sign reading "ZENITUDE HOTEL RESIDENCES."

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$116
includes taxes & fees
24 Nov - 25 Nov

Explore the area

View map
14 Route de Villemoustaussou, Carcassonne, Carcassonne, 11000
  • Place, Canal du Midi Harbor Master's Office
    ‪3 min drive‬
  • Place, Parc du Père Noël
    ‪3 min drive‬
  • Place, Place Carnot
    ‪4 min drive‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪10 min drive‬

Room options

View all photos for Appartement twin 1 chambre

A hotel room with a bed, a dining table with chairs, a small table with a bottle and glasses, and a window with curtains.

Appartement twin 1 chambre

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Studio twin

Room

Studio twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Appartement 1 chambre 4 personnes

A hotel room with a bed, a dresser, a vase with flowers, and a window with curtains.

Appartement 1 chambre 4 personnes

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Appartement 2 chambres 6 personnes

A hotel room with two single beds, a nightstand with a lamp, a window with curtains, and a wall-mounted light fixture.

Appartement 2 chambres 6 personnes

  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Studio double

A hotel room with a bed, a desk, a chair, a potted plant, and a window with curtains.

Studio double

  • Sleeps 2
  • 1 Double Bed

About the area

Carcassonne

At Comfort Aparthotel Carcassonne you'll be 1.8 km (1.1 mi) from Parc du Père Noël and 1.8 km (1.1 mi) from Canal du Midi. Highlights at this aparthotel include free self-parking, and in-room kitchenettes and free WiFi. .You can enjoy a flat-screen TV with satellite channels, and each apartment features a coffee/tea maker, a desk and a wardrobe or cupboard. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. Housekeeping is available on request. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Continental breakfast is available on weekdays between 7 AM and 10:00 AM and on weekends between 8 AM and 11:00 AM. There's also the convenience of free RV/bus/truck parking. .Places within a 30-minute walk of this 3-property class Carcassonne aparthotel include Saint-Jean Locks and Musée du Blason - Vitrail.
View more Aparthotels in CarcassonneOpens in a new window

What's nearby

  • Canal du Midi Harbor Master's Office - 3 min drive - 1.8 km
  • Parc du Père Noël - 3 min drive - 1.8 km
  • Place Carnot - 4 min drive - 2.1 km
  • Maison des Memoires - 4 min drive - 2.1 km
  • Museum of Fine Arts - 6 min drive - 2.8 km

Getting around

  • Carcassonne Station - 3 min drive
  • Carcassonne (CCF-Pays Cathare) - 11 min drive

Restaurants

  • ‪The Celt - ‬4 min drive
  • ‪La rotonde - ‬3 min drive
  • ‪Chez Fred - ‬3 min drive
  • ‪La Divine Comedie - ‬3 min drive
  • ‪Sushi Boat - ‬2 min drive

About this property

Comfort Aparthotel Carcassonne

There's a snack bar/deli on site. WiFi is free in public spaces. Comfort Aparthotel Carcassonne offers its guests a fitness centre and a seasonal outdoor pool. A terrace, multilingual staff, and a garden are also featured at the business-friendly Comfort Aparthotel Carcassonne. Self parking is free.

This 3-star Carcassonne aparthotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • Built in 2008
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • No smoking on site
Comfort Aparthotel Carcassonne offers 115 air-conditioned accommodations with coffee/tea makers and free toiletries. Flat-screen televisions come with satellite channels. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices and desks. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on request.

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  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,004 reviews
The price is NZ$113
includes taxes & fees
6 Nov - 7 Nov
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Property amenities

Pool/Spa

  • Fenced pool
  • Pool loungers
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Continental breakfast available for a fee 7 AM to 10:00 AM on weekdays and 8 AM to 11:00 AM on weekends; EUR 12.90 for adults and EUR 6.45 for children
  • Dining table
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Outdoor furniture
  • Terrace
  • Vegetable garden

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Office

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total
  • Fee: EUR 8 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff

Location highlights

  • Near a hospital
  • Near a train station
  • Near the boardwalk/promenade

Things to do

  • Bicycle parking
  • Bicycle storage
  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 115 units
  • 4 floors
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle storage
  • Built in 2008
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Connecting units available
  • Double-glazed windows
  • Housekeeping (on request)
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Towels (changed on request)
  • Vegetable garden
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 30 September to 18 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12.90 for adults and from EUR 6.45 for children
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Cheques-vacances and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, ANCV Chèques-vacances and cash. On-site parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 May and close on 30 September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Appart'City Apartment Carcassonne
Apts Cerise Carcassonne Nord House
Cerise Carcassonne NORD House
Apts Cerise Nord
Cerise NORD
Cerise NORD House
Apts Cerise Carcassonne Nord Hotel
Apts Cerise Nord Hotel
Apts Cerise Carcassonne Nord
Appart'City Carcassonne

Frequently asked questions

What is the cancellation policy at Comfort Aparthotel Carcassonne?

Comfort Aparthotel Carcassonne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Aparthotel Carcassonne?

As of 3 Nov 2026, prices found for a 1-night stay for 2 adults at Comfort Aparthotel Carcassonne on 24 Nov 2026 start from NZ$116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Aparthotel Carcassonne?

Yep, Comfort Aparthotel Carcassonne has a free self car park and free RV/bus/truck parking.

Does Comfort Aparthotel Carcassonne have a pool?

Comfort Aparthotel Carcassonne has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from May 01 to September 30).

Does Comfort Aparthotel Carcassonne serve breakfast?

You bet, continental brekkie is on offer weekdays between 7 AM and 10:00 AM and on weekends between 8 AM and 11:00 AM.

Is there a free airport shuttle available at Comfort Aparthotel Carcassonne?

No, Comfort Aparthotel Carcassonne does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Aparthotel Carcassonne?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Comfort Aparthotel Carcassonne Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 198 out of 629 reviews
Rating 8 - Good. 266 out of 629 reviews
Rating 6 - Okay. 103 out of 629 reviews
Rating 4 - Poor. 42 out of 629 reviews
Rating 2 - Terrible. 20 out of 629 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Enjoyed our stay !
Stayed 2 nights in May 2023
Verified review

8/10 Good

Liked: Room comfort, communication

Walking distance from the castle!

Perfect place to stay for the 14 of July!
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Liked: Check-in
Disliked: Listing accuracy
The hotel has lived way past his prime and it shows. If you even seen an American movie with an old motel well this one can be used today if you want to make a remake. The AC works but stinks up the room, there is not one item in the hotel or room that should not have been replaced years ago. The internet is so slow you think you are back in the time of modems and is completely unusable even for checking email (streaming services apparently are not known here). This while France is one of the best covered with fibre internet (I checked it is available in the area). The good news is that they are cheap and people are friendly and parking (free!) was plentiful.
Stayed 8 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

7/10 Nice but tired

Basic but nice place. A bit tired looking but friendly staff and decent rooms
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Very impressed

Great staff, comfortable clean apartment with very good shower, 30 min walk into the town centre. Pool area looked clean and big enough, would definitely recommend
Stayed 3 nights in Jul 2022
Verified review

6/10 Okay

Liked: Cleanliness, communication
Hotel is around 40 mins up a hill from the centre of Carcassone and public transport to get there isn’t good. There isn’t much around there so if you don’t have a car be prepared to get a lot of steps in. The room itself could do with a renovation.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Communication
Spacy,
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
I recently stayed at this hotel and was extremely impressed with the cleanliness of the property. From the lobby to the rooms, everything was spotless and well-maintained. The staff did an excellent job of keeping the hotel in top condition. One of the highlights of my stay was the ample parking available at the hotel. I had no trouble finding a spot close to the entrance, and the parking lot was well-lit and felt safe. This made coming and going from the hotel a breeze, and I appreciated not having to worry about finding a parking spot. Overall, I had a great experience at this hotel and would highly recommend it to anyone looking for a clean and convenient place to stay. The cleanliness and parking situation really set this hotel apart from others in the area.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Check-in, communication
La propreté est moyennement satisfaisante Le gros.hic pas.de rénovation et de.la.moquette au sol
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, listing accuracy
Struttura semplice ma accogliente, personale molto gentile
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
El personal del hotel super amables y profesionales ayudándote en todo lo que puedan en cualquier idioma gracias
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Communication
Déçue par un « 3 étoiles » annoncé : - piscine avec liner decollé - casserole très abîmée - applique branlante - 3ème lit impossible à utiliser donc dormir au sol - lit sur sommier bois tellement bruyant que l’on n’ose pas se retourner - etc… Hyper déçue
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Ok bon séjour et bonnes prestations.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Chambre spacieuse pour notre sejour d une nuit quelques couacs vite corrigés par l accueil qui est tres reactive et a l ecoute
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
accueil agréable petit déjeuner au top
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Très bon rapport qualité/prix. Chambre très grande et propre. Dommage que la piscine ferme à 19h surtout pendant les fortes chaleurs.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, listing accuracy
Hôtel et personnel agréable. Bien isolé phonétiquement. Petite piscine faut pas beaucoup de vacanciers. Bien situé pour visiter la citadelle. Le seul problème c'est que l'hôtel ne répond pas aux mails que l'on peut leur envoyer par la réservation ou directement avant d'arriver.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Très satisfaits car très bon accueil et attente de notre chambre (arrivés plus tôt que 15hr) autour de la piscine ,très calme et très détendante après une longue route ... Chambre très propre et très fonctionnelle . Personnel dans sa totalité très accueillants . En un mot je vais conseiller votre adresse à des amis et nous reviendrons !
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Check-in, communication, listing accuracy
Super accueil personnels vraiment super
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
A Very good choice. Clean, friendly and a great price.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Check-in, communication
Disliked: Cleanliness
Clim non réglable Flexible de douche prêt à casser Pas très propre
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Un grand merci au monsieur de l'accueil pour sa gentillesse et son sourire. Hébergement super
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Hotel Pratique et calme.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Mention très bien pour l agent d'accueil qui est très compétent et professionnel. La piscine calme pour se détendre.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Chambre propre et personnel professionnel
Stayed 1 night in Apr 2026