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Austins Self Service Guest House

3.0 star property
Guesthouse in Cardiff, a short walk to Cardiff Castle

Photo gallery for Austins Self Service Guest House

Standard Single Room, Shared Bathroom
Free toiletries, hair dryer, towels
Front of property
Interior entrance
Superior Double Room, Refrigerator & Microwave

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi

Explore the area

View map
11 Coldstream Terrace, City Centre, Cardiff, Wales, CF11 6LJ
  • Cardiff Castle
    ‪4 min walk‬
  • Cardiff University
    ‪15 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Single Room, Shared Bathroom

1 bedroom, desk, iron/ironing board, free WiFi

Standard Single Room, Shared Bathroom

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Coffee/tea maker
Digital channels
Wardrobe
Desk
  • 4 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Wardrobe
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Shared Bathroom

1 bedroom, desk, iron/ironing board, free WiFi

Twin Room, Shared Bathroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Coffee/tea maker
Digital channels
Wardrobe
Desk
  • 7 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Wardrobe
  • 6 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Cardiff

Austins Self Service Guest House places you in the centre of Cardiff, within just a 15-minute stroll of popular places like Cardiff Castle and Principality Stadium. Highlights at this guest house include free in-room WiFi. .This smoke-free guest house offers free WiFi in public areas, express check-in and express check-out. Additionally, you'll find luggage storage. .Attractions within a 30-minute walk of this 3-property class Riverside guest house include Cardiff University and Cardiff Bay.
View more Guest houses in CardiffOpens in a new window

What's nearby

  • Cardiff Castle - 4 min walk - 0.4 km
  • St. David's - 11 min walk - 0.9 km
  • Cardiff University - 15 min walk - 1.3 km
  • Cardiff International Arena - 15 min walk - 1.3 km
  • Principality Stadium - 1 min drive - 0.7 km

Getting around

  • Cardiff Central Station - 10 min walk
  • Cardiff International Airport (CWL) - 37 min drive

Restaurants

  • ‪Tiny Rebel - ‬7 min walk
  • ‪The Gatekeeper - ‬6 min walk
  • ‪Mad Dog Brewery Co - ‬6 min walk
  • Barkers Coffee
  • ‪Revolution Cardiff - ‬6 min walk

About this property

Austins Self Service Guest House

Guesthouse in Cardiff, a short walk to Cardiff Castle
As a guest of Austins Self Service Guest House, you'll find express check-in and express check-out. Public spaces have free WiFi.

This 3-star Cardiff guest house is smoke free.

  • 20 guestrooms or units
  • 4 levels
  • 2 buildings
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • No smoking on site
Austins Self Service Guest House offers 20 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Languages

Bulgarian, English, Polish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 11.50 per day)
  • Street parking available

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (weekly)

Outdoors

  • On a river

Accessibility

  • No lift

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in instructions and an access code prior to arrival; access will be through a private entrance

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 11.50 per day (820 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Austins Self Service Guest House.

Property is also known as

Austins Hotel Cardiff
Austins Cardiff
Austins Guesthouse House Cardiff
Austins Guesthouse House
Austins Guesthouse Cardiff
Austins Guesthouse Cardiff Wales
Austins Self Service Guest House Guesthouse Cardiff
Austins Self Service Guest House Guesthouse
Austins Self Service Guest House Cardiff
Austins Self Service House Ca
Austins Self Service Cardiff
Austins Self Service Guest House Cardiff
Austins Self Service Guest House Guesthouse
Austins Self Service Guest House Guesthouse Cardiff

Frequently asked questions

What is the cancellation policy at Austins Self Service Guest House?

Austins Self Service Guest House offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Austins Self Service Guest House?

The closest beach to Austins Self Service Guest House is Barry Island Beach (11.9 km).

Is there a free airport shuttle available at Austins Self Service Guest House?

No, Austins Self Service Guest House does not offer an airport shuttle service.

What time are check-in & check-out at Austins Self Service Guest House?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Austins Self Service Guest House?

No, only service animals are allowed.

Austins Self Service Guest House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 131 out of 333 reviews
Rating 8 - Good. 139 out of 333 reviews
Rating 6 - Okay. 45 out of 333 reviews
Rating 4 - Poor. 9 out of 333 reviews
Rating 2 - Terrible. 9 out of 333 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Alice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good location & value but no staff on premises
Stayed 1 night in May 2025

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

nicky

Liked: Cleanliness, staff & service, property conditions & facilities
Be careful staying at this property I booked this place through experia and paid £153.00 in March 2024 I was staying on the 15th of March 2025. For tonight. Then I notice on my bank account that £114.00 from my bank account without and warning. I have asked experia to sort this out without no result so Austin’s guesthouse has taken more money without warning me before. So be careful very careful I will not be booking this place again very unhapp.
Stayed 2 nights in Apr 2025

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Exactly what you’d expect and what you pay for, a nice little room, clean and very secure. Very close to the city centre
Stayed 1 night in Mar 2025

6/10 Okay

Irina

Lights did not work outside the room. Heater did not work in the room. Everything was fixed after my call
Stayed 3 nights in Mar 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Simple and basic, but sufficient and convenient!

Despite initial problems gaining an access code, I had a pleasant stay in a simple, no nonsense room with all that was needed. Central location is excellent.
Stayed 2 nights in Mar 2025

6/10 Okay

Sion

Business traveller
Liked: Cleanliness
Disliked: Room comfort

Comfortable but needlessly cold!

Comfortable room, as usual, except that the radiator didn’t work and there was no other form of heating on a very cold night!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

alan

Business traveller
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Elsi

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

John

Shortage of cutlery and bed collapsing
Stayed 7 nights in Sep 2024

8/10 Good

Sydney

Liked: Cleanliness, amenities, property conditions & facilities
This is a very reasonable and nice place to stay for the price. Upon arrival, I was confused about which property I would be staying in, but after opening the doors and reading the signs posted inside, it’s very straightforward. The woman next to me did not have a code for her room and struggled to reach anyone at ~9pm, so, if you’re reading this, make sure you have your code ahead of time. The rooms are small and quaint. The only two complaints I had were that the bed was extremely uncomfortable, and that there is a shower in the room, but no toilet. The second point is mostly a mild inconvenience, but the bad part is that, because the flooring in the room is carpeted, it leaves a bit of a wet smell which goes away after a few hours but still leaves me feeling as if there may be a mold issue under the carpet. Despite these issues, I had a nice time and found it well worth the price. Diolch!
Stayed 2 nights in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities

Get the en-suite/extras room

Having the option of this room made my life so much easier, plus the location… the only reason I took off a star was because of the bed, they need to change the bases round as the one at the top of the bed was broken, which didn’t really help my sciatica, but apart from that, would definitely come back!
Stayed 4 nights in Aug 2024

10/10 Excellent

Furie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chill vibes
Stayed 3 nights in Jul 2024

8/10 Good

Kat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Rukayat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cardiff

Location and price wise it was good. The WiFi didn’t reach in the room and it had a damp smell. The choice of room was comfy and it had what you needed. Overall the stay was good.
Stayed 2 nights in Jul 2024

6/10 Okay

Aline

Liked: Cleanliness, staff & service, room comfort

Good bed to rest and clean towels

If you até booked on Austins 2 be aware that there are no kitchen facilities. There is onde bathroom tô ne shared with at least 10 rooms which can be sometimes busy. Otherwise, Thais self check in accomodatiom was clean and confortable to stay 1 or 2 days If you stay all day out. There are no kitchen facilities.
Stayed 2 nights in Jul 2024

6/10 Okay

Lisa

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Walking distance to town and felt safe ,room needs decorating and shower head wouldn't stay up on required hight,Devan base was dirty and frayed
Stayed 2 nights in Jul 2024

10/10 Excellent

Urwa

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, cheap hotel
Stayed 1 night in Jul 2024

2/10 Terrible

Theodore

Stayed 3 nights in Jul 2024

2/10 Terrible

Majid

Disliked: Staff & service, property conditions & facilities
The room was, on the top floor, not recommend for families. It was unsafe, smelly, dirty and claustrophobic.
Stayed 1 night in Jul 2024

10/10 Excellent

Geneliza

Liked: Cleanliness
Very good location - walkable to the city center. The room is good, clean, and spacious. There's no parking available. You have to park in a metered street parking.
Stayed 1 night in Jul 2024