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The Parkgate Hotel

Property class: 4

Photo gallery for The Parkgate Hotel

A grand lobby with a chandelier, arched windows, and a reception desk.
A grand lobby with high ceilings, ornate columns, and a large chandelier.
A historic building with large arched windows, a grand entrance, and a well-lit facade.
A restaurant with high ceilings, arched windows, and a cozy seating area with leather chairs and tables set for dining.
A modern indoor swimming pool with clear glass railings, large windows offering city views, and a contemporary ceiling design.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
The current price is NZ$308
includes taxes & fees
29 Oct - 30 Oct

Explore the area

View map
Westgate Street, Cardiff, Wales, CF10 1DA
  • Place, Cardiff Castle
    ‪5 min walk‬
  • Place, Utilita Arena Cardiff
    ‪9 min walk‬
  • Place, Cardiff Bay
    ‪11 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Double or Twin Room

A hotel room with a large bed, a desk, and a chair.

Standard Double or Twin Room

9.4 out of 10
Exceptional
(31 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a round table with chairs, a view of the city through large windows, and a decorative wall panel.

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(30 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite

A hotel room with a large bed, a sofa, a small table, and a window with curtains.

Deluxe Junior Suite

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite

A modern hotel room with a large bed, a bench, a nightstand, and a window with curtains.

Superior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite

A modern hotel room with a large bed, a bench, a sofa, and a dining table.

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Luxury Suite

A modern hotel room with a large bed, a separate bathroom with a bathtub, and a walk-in closet.

Luxury Suite

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

A hotel room with a large bed, a desk, a chair, a sofa, and a TV.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

A hotel room with a bed, a lamp, and a wall with geometric patterns.

Deluxe Twin Room

9.6 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Signature Queen

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Signature King

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Signature Junior Suite

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Signature King with Sofa

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Cardiff City Centre
  • Free Wi-Fi
  • Restaurant
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  • Breakfast available
8.4 out of 10, Very good, 1,006 reviews
The price is NZ$171
includes taxes & fees
8 Nov - 9 Nov
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About the area

Cardiff

The Parkgate Hotel puts you in the heart of Cardiff, within just a 10-minute stroll of Principality Stadium and Cardiff Castle. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A pampering day can include deep-tissue massages and prenatal massages along with body wraps, body scrubs and mani/pedis. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. .Places within a 15-minute walk of this 4-property class Cardiff City Centre hotel include Utilita Arena Cardiff and Cardiff Bay.

What's nearby

  • Cardiff Castle - 5 min walk - 0.4 km
  • Bute Park - 5 min walk - 0.4 km
  • Utilita Arena Cardiff - 9 min walk - 0.8 km
  • Cardiff Bay - 11 min walk - 1.0 km
  • Cardiff University - 15 min walk - 1.3 km

Getting around

  • Cardiff Central Station - 7 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪The Prince of Wales - ‬6 min walk
  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪The Cottage - ‬2 min walk
  • ‪Turtle Bay Cardiff - ‬2 min walk

About this property

The Parkgate Hotel

The Parkgate Hotel offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 3 meeting rooms available. The Parkgate Hotel also features dry cleaning/laundry services and a front desk safe.

Smoking is allowed in designated areas at this 4-star Cardiff hotel.

  • 169 guestrooms or units
  • 6 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Parkgate Hotel offers 169 air-conditioned accommodations with a safe and a hairdryer. LED televisions are featured in guestrooms. This Cardiff hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LED TV

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 28 for adults and from GBP 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Frequently asked questions

What is the cancellation policy at The Parkgate Hotel?

The Parkgate Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Parkgate Hotel?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at The Parkgate Hotel on 29 Oct 2026 start from NZ$308, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Parkgate Hotel?

The closest beach to The Parkgate Hotel is Barry Island Beach (12 km).

Is there a spa on site at The Parkgate Hotel?

Yep, there is an onsite spa at The Parkgate Hotel. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does The Parkgate Hotel serve breakfast?

Yeah, our travelers adore the buffet breakfast here! Served weekdays from 6:30 AM to 9:30 AM and weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Parkgate Hotel?

No, The Parkgate Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Parkgate Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Parkgate Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Parkgate Hotel?

No, pets are not allowed.

The Parkgate Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1421 out of 1823 reviews
Rating 8 - Good. 239 out of 1823 reviews
Rating 6 - Okay. 106 out of 1823 reviews
Rating 4 - Poor. 30 out of 1823 reviews
Rating 2 - Terrible. 27 out of 1823 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully presented hotel, with attentive staff in an ideal location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ,very clean room,very helpful staff,excellent breakfast.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff, fab hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and friendly staff throughout the hotel which really elevated our stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, excellent staff and fabulous food.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean and really comfy bed! Staff really helpful and breakfast was delicious.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All fabulous, would definitely stay again
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were excellent especially the gentleman who checked us in very pleasant and helpful Ideally located if you travel to Cardiff by train or bus Lovely atmosphere Great room Lovely breakfast Definitely stay again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great thank you for the great stay!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location handy packing close by
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service great breakfast lunch and evening dinner at the restaurant Superb room and great staff at the hotel.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. The staff were so welcoming, the room gorgeous and I don't think we'd stay anywhere else.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, helped to our make the experience of Cardiff better
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing, and the rooms were perfect!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
loved this hotel and great staff and food
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Excellent staff.very good breakfast
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional in every way. Great staff, restaurant and rooms.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Perfect stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the ideal location with lovely staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really enjoyable staff were really helpful really enjoyed our stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, attentive staff, brilliant stay and close to all central Cardiff amenities!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late in the evening and was delighted to arrive at the parkgate hotel. My room was beautiful, staff so helpful and my breakfast the next morning was lovely. Will definitely stay again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, the staff were friendly and professional. Would definitely stay again. Good location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a really nice stay - room was great, staff were great… everything was great
Stayed 1 night in May 2026