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Hyatt Vacation Club At Highlands Inn

4.0 star property
Family-friendly hotel with 2 hot tubs and full-service spa

Photo gallery for Hyatt Vacation Club At Highlands Inn

Restaurant
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas
Outdoor dining
Exterior
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Housekeeping
  • Breakfast available
The current price is NZ$728
includes taxes & fees
30 Oct - 31 Oct

Explore the area

View map
120 Highlands Drive, Carmel, CA, 93923
  • Place, Point Lobos State Natural Reserve
    ‪1 min drive‬
  • Place, China Cove
    ‪5 min drive‬
  • Place, Carmel Beach
    ‪9 min drive‬
  • Airport, Monterey, CA (MRY-Monterey Peninsula)
    ‪17 min drive‬

Room options

View all photos for Villa, 1 Bedroom, 2 Bathrooms

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Villa, 1 Bedroom, 2 Bathrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Villa, 1 Bedroom

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Villa, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Villa, 1 Bedroom, Mobility Accessible

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Villa, 1 Bedroom, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | Living area

Villa, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Queen Sofa Bed

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About the area

Carmel

A family-friendly stay in Carmel awaits you at Hyatt Vacation Club At Highlands Inn. Within just a 15-minute stroll, you'll find Point Lobos State Natural Reserve and Point Lobos Ranch. Highlights at this hotel include 2 hot tubs, a full-service spa and a restaurant. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and aromatherapy. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool, kids' club, free pool cabanas and pool loungers. Business amenities include a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning full breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 4-property class Carmel hotel include 17-Mile Drive and Monterey Bay.

What's nearby

  • Point Lobos State Natural Reserve - 1 min drive - 0.8 km
  • Monastery Beach - 3 min drive - 3.3 km
  • China Cove - 5 min drive - 1.1 km
  • Carmel Mission Basilica - 8 min drive - 6.9 km
  • Carmel Beach - 9 min drive - 8.0 km

Getting around

  • Monterey Station - 26 min drive
  • Monterey, CA (MRY-Monterey Peninsula) - 20 min drive

Restaurants

  • ‪Starbucks - ‬7 min drive
  • ‪Pizza Heaven - ‬9 min drive
  • ‪Pacific's Edge - ‬1 min walk
  • ‪From Scratch Restaurant - ‬7 min drive
  • ‪Mission Ranch Restaurant - ‬8 min drive

About this property

Hyatt Vacation Club At Highlands Inn

Family-friendly hotel with 2 hot tubs and full-service spa
Hyatt Vacation Club At Highlands Inn offers its guests 2 hot tubs and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Hyatt Vacation Club At Highlands Inn. For a fee, parking is available. A complete renovation of Hyatt Vacation Club At Highlands Inn was completed in February 2023.

This 4-star Carmel hotel is smoke free.

  • 91 guestrooms or units
  • Built in 1928
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hyatt Vacation Club At Highlands Inn offers 91 accommodations with fireplaces and laptop-compatible safes. Rooms open to balconies or patios. This accommodation has separate sitting areas and includes desks and dining tables. Pillowtop beds feature premium bedding. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Carmel hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Cable televisions are provided. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Hyatt Carmel Highlands

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  • Hot tub
  • Spa
  • Parking included
4.2 out of 5, Very good, 791 reviews
The price is NZ$777
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 30 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 to 35 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Children's club
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Ballroom
  • Banquet hall
  • Built in 1928
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - February 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Cleaning products are eco-friendly
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 35 for adults and USD 12 to 25 for children
  • Self-parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Frequently asked questions

What is the cancellation policy at Hyatt Vacation Club At Highlands Inn?

Hyatt Vacation Club At Highlands Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Vacation Club At Highlands Inn?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Hyatt Vacation Club At Highlands Inn on 30 Oct 2025 start from NZ$676.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Vacation Club At Highlands Inn?

Yep, Hyatt Vacation Club At Highlands Inn has a self car park with in/out privileges for USD 30 per night.

Are there any beaches close to Hyatt Vacation Club At Highlands Inn?

The closest beach to Hyatt Vacation Club At Highlands Inn is Carmel Beach (6 km).

Is there a spa on site at Hyatt Vacation Club At Highlands Inn?

Yep, there is an onsite spa at Hyatt Vacation Club At Highlands Inn. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Hyatt Vacation Club At Highlands Inn have a pool?

Hyatt Vacation Club At Highlands Inn has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Hyatt Vacation Club At Highlands Inn?

Hyatt Vacation Club At Highlands Inn features 2 hot tubs, an outdoor pool and free pool cabanas. All guestrooms come with pillowtop beds, premium bedding and fireplaces.

What makes Hyatt Vacation Club At Highlands Inn a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hyatt Vacation Club At Highlands Inn.

Is Hyatt Vacation Club At Highlands Inn family-friendly?

You bet! With amenities such as a children's club, babysitting services and laundry facilities, it's no surprise that Hyatt Vacation Club At Highlands Inn is a hit with families.

Does Hyatt Vacation Club At Highlands Inn serve breakfast?

Yep, full breakfast is available daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hyatt Vacation Club At Highlands Inn?

No, Hyatt Vacation Club At Highlands Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Vacation Club At Highlands Inn?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Vacation Club At Highlands Inn?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hyatt Vacation Club At Highlands Inn?

No, pets are not allowed.

Hyatt Vacation Club At Highlands Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 104 out of 149 reviews
Rating 8 - Good. 15 out of 149 reviews
Rating 6 - Okay. 16 out of 149 reviews
Rating 4 - Poor. 3 out of 149 reviews
Rating 2 - Terrible. 11 out of 149 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Gorgeous views, TERRIBLE service and no wifi

Gorgeous views, the hot tub was really nice, the grounds were beautiful and the food at the bar was really nice. Check-in took 2 hours, no wifi in the room, no one came to solve it after three calls. They gave another guest our room and they walked in and our keys were no longer working, took 30 mins to solve. Terrible customer service. They have this vacation club (think new form of Time Share) and if you aren't a part of that then they just don't care about you, despite it being $760 per night!
Stayed 1 night in Jun 2025

8/10 Good

Baljinder Singh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Jun 2025

10/10 Excellent

D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chapel Gone, but Hospitality Endures

We were married at Highlands Inn 60 years ago, thus the reason for this return. It was a most gracious and gratifying reunion. We left as excited and as happy as we did after our wedding in the chapel and reception in the room now known as Sunset Lounge. Accommodations were superb, eclipsed only by the hospitality of positively everyone with whom we dealt. Wish we had planned to stay longer.
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Amenities
Excellent in every way.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gulriz

Stayed 1 night in Jun 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, beautiful views
Stayed 2 nights in Jun 2025

6/10 Okay

JianHong

Stayed 1 night in Apr 2025

10/10 Excellent

Cristina

Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Ruowen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Ocean view.
Stayed 1 night in Jun 2025

10/10 Excellent

Vasyl

Stayed 2 nights in Jun 2025

10/10 Excellent

Clarence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our check-in process was smooth and quick. The front desk personnel, Kyle, was friendly and professional. He treated us like a VIP. We booked an ocean-view room, so the suite is far from the main building. The parking is easy, and there are a lot of open spots around our suite. All the staffs in the property are nice. Everyone said Hi to us and smile on their face. We were a bit disappointed after opening the door. The inside is dated, but the room is spotless. The view is spectacular. The ocean view from the balcony and the bedroom window offset the disappointment. Overall, our stay was excellent and unforgettable. We already planned to rebook in the same property.
Stayed 2 nights in May 2025

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was amazing, no issues at all.
Stayed 2 nights in May 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
Stayed 2 nights in May 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Tai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is spacious and modern View is incredible
Stayed 1 night in May 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 3 nights in May 2025

10/10 Excellent

Marylyn

Stayed 2 nights in May 2025

10/10 Excellent

Muattar

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 1 night in May 2025

10/10 Excellent

HEEJUNG

Liked: Cleanliness, staff & service, property conditions & facilities
This property has a fantastic ocean view and staff is awesome!
Stayed 1 night in May 2025

6/10 Okay

Sutton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

False advertising

Great stay and service don’t get me wrong. But they false advertise. If you book an ocean view room, you won’t actually see the ocean full view. Even though the pictures indicate that you do. Other than that, it was great!
Stayed 1 night in May 2025

6/10 Okay

Joe and Judy

Liked: Cleanliness, property conditions & facilities
The room was clean and bed was comfortable. We had a decent view of the ocean but had to rearrange the furniture to actually see it from the living room. Disappointed that we had to pay an extra resort fee. Why don’t they just call it a parking fee? The parking lot is the only part of the resort we used beside the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place
Stayed 1 night in Apr 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, the views amazing. Love the room it has a full kitchen and very spacious. Wish the spa facilities included and manicurist. Also wish there was room service available. Other the. That the hotel is lovely the views amazing and enjoyed out stay very much.
Stayed 4 nights in Mar 2025