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Hotel Cartagena Plaza

4.0 star property
Beach spa retreat, walking distance from Rio Cartagena Casino

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Photo gallery for Hotel Cartagena Plaza

Outdoor pool, pool loungers
Exterior
Business Room, Concierge Service, Tower
Lobby sitting area
Lobby sitting area
Reviews
7.6

Good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast included
  • LaundryLaundryLaundry
  • All-inclusiveAll-inclusiveAll-inclusive
  • Restaurant

Explore the area

Map
Cra 1a No.6-154 Bocagrande, Cartagena, Bolivar, 130001
  • Popular LocationBocagrande Beach1 min walk
  • Popular LocationCastillo Grande Beach17 min walk
  • Popular LocationCartagena de Indias Convention Center5 min drive
  • AirportCartagena (CTG-Rafael Núñez Intl.)19 min drive

Room options

View all photos for Woman Room

Woman Room

Woman Room

Highlights

Air conditioning
Hairdryer
Private bathroom
Minibar
Iron/ironing board
Desk
In-room safe
Daily housekeeping
  • 2 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Room (Tematic Room)

Room (Tematic Room)

Room (Tematic Room)

Highlights

Air conditioning
Hairdryer
Private bathroom
Bathrobes
Minibar
Coffee/tea maker
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Air conditioning
LCD TV
Sofa bed - double
Hairdryer
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
LCD TV
Sofa bed - double
Hairdryer
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, Business Lounge Access

Executive Room, Business Lounge Access

Executive Room, Business Lounge Access

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Hairdryer
Private bathroom
Minibar
Iron/ironing board
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Business Room, Concierge Service, Tower

Business Room, Concierge Service, Tower

Business Room, Concierge Service, Tower

Highlights

Air conditioning
Hairdryer
Private bathroom
Minibar
In-room safe
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Ocean view

Superior Room, Ocean view

Superior Room, Ocean view

Highlights

Air conditioning
LCD TV
Sofa bed - double
Hairdryer
Private bathroom
Minibar
Iron/ironing board
Desk
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Street View

In-room safe, desk, free WiFi, bed sheets

Room Superior With Street View

  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Room Superior With Sea View

In-room safe, desk, free WiFi, bed sheets

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Single Sofa Bed and 2 Double Beds

View all photos for Room Superior

In-room safe, desk, free WiFi, bed sheets

Room Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

In-room safe, desk, free WiFi, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Room Executive

In-room safe, desk, free WiFi, bed sheets

Room Executive

  • Sleeps 2
  • 2 Double Beds

Similar properties

Front of property
Hotel Cartagena Dubai
Pool
All-inclusive
Spa
Kids pool
3.2 out of 5, (417)
The price is NZ$255
for 1 night
includes taxes & fees
29 May - 30 May
Hotel Cartagena Dubai

About the area

Cartagena

A family-friendly stay in Cartagena awaits you at Hotel Cartagena Plaza. Within a short 5-minute stroll, you'll find Bocagrande Beach and Rio Cartagena Casino. Highlights at this beach hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .The buffet restaurant, Restaurant Le Place, is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the nightclub, gym, kids' club and pool loungers. Business travelers can take advantage of a meeting room, a conference centre, and a 24-hour business centre. Added amenities include free WiFi in public areas, a snack bar/deli and spa services. Free buffet breakfast is available daily between 6:30 AM and 10:00 AM. .Sights within a 20-minute walk of this 4-property class Bocagrande hotel include Plaza Bocagrande Commercial Center and Castillo Grande Beach.

What's nearby

  • Bocagrande Beach - 1 min walk
  • Rio Cartagena Casino - 4 min walk
  • Castillo Grande Beach - 17 min walk
  • Clock Tower - 5 min drive
  • Cartagena de Indias Convention Center - 5 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 19 min drive

Restaurants

  • Juan Valdez Café - 1 min walk
  • Leña Y Carbón - 4 min walk
  • Ely Café de la Casa - 2 min walk
  • El Punto Múltiple del Sabor - 3 min walk
  • Tacna - 4 min walk

About this property

Hotel Cartagena Plaza

Beach spa retreat, walking distance from Rio Cartagena Casino
Some rates at Hotel Cartagena Plaza are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Cartagena Plaza offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A nightclub, spa services, and a terrace are also featured at the family-friendly Hotel Cartagena Plaza.

This 4-star Cartagena hotel is smoke free.

  • 311 guestrooms or units
  • 18 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1993
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hotel Cartagena Plaza offers 311 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Restaurant Le Place

Things to do

  • Arcade/game room
  • Children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 floors
  • 2 buildings
  • Ballroom
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Cartagena Plaza

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Up to 4 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cartagena Plaza
Cartagena Plaza Hotel
Hotel Cartagena Plaza
Hotel Cartagena Plaza Hotel
Hotel Cartagena Plaza Cartagena
Hotel Cartagena Plaza Hotel Cartagena

Frequently asked questions

What is the cancellation policy at Hotel Cartagena Plaza?

Hotel Cartagena Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Cartagena Plaza?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Hotel Cartagena Plaza on 30 May 2024 start from NZ$203.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Cartagena Plaza?

Yep, Hotel Cartagena Plaza is a short 1-minute walk from Bocagrande Beach.

Is there a spa on site at Hotel Cartagena Plaza?

Yep, there is an onsite spa at Hotel Cartagena Plaza.

Does Hotel Cartagena Plaza have a pool?

Hotel Cartagena Plaza has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Hotel Cartagena Plaza?

Hotel Cartagena Plaza features a full-service spa, a nightclub and an outdoor pool.

Does Hotel Cartagena Plaza serve breakfast?

Yeah, complimentary buffet brekkie is offered daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Cartagena Plaza?

No, Hotel Cartagena Plaza does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Cartagena Plaza?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Cartagena Plaza?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Cartagena Plaza?

No, pets and service animals are not allowed.

Hotel Cartagena Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 252 out of 820 reviews" "
Rating 8 - Good. 280 out of 820 reviews" "
Rating 6 - Okay. 169 out of 820 reviews" "
Rating 4 - Poor. 67 out of 820 reviews" "
Rating 2 - Terrible. 52 out of 820 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Monica

Disliked: Staff & service, property conditions & facilities
Terrible WiFi. Had to use the lobby for WiFi - manager didn’t seem to care
Stayed 5 nights in Feb 2024

6/10 Okay

Chanda

Liked: Cleanliness
Overall its a nice place. Pros: clean, secure, across from the beach, close to shops and 10 minutes from the major sites. Cons: not a lot of food options. Paid for all inclusive it only included buffet option. As a plant based pescatarian most choices had diary and meat so I had to pay to eat at other places. There was construction happening all day and loud music mid day to late night so it was hard to rest and work remotely.
Stayed 4 nights in Feb 2024

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

John Jairo

Travelled with partner
Liked: Amenities
Staff was amazing
Stayed 3 nights in Jan 2024

2/10 Terrible

Luis

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The hotel have everything. But nothing work properly. Breakfast. Gym etc.
Stayed 6 nights in Dec 2023

10/10 Excellent

hasib

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good: - service staff - VIP rooms cleaned well with free minibar refills, and beach towels refills, modern power control, fan, Netflix etc. - beautiful room despite some visible aesthetic damage here and there - close proximity to beach & stores/restaurants - free breakfast butlers lounge area Negatives: - by some standards general areas surrounding hotel could be considered run down but this would apply to the entire town - rooftop pool is small in size and pretty full. Rooftop views not good as screen blocks your view - free breakfast was mediocre not enough meat-free options Overall 5/5
Stayed 7 nights in Dec 2023

2/10 Terrible

Margaret

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Marvin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I like the attention the service ..
Stayed 5 nights in Dec 2023

6/10 Okay

Joao, Astoria

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

6/10 Okay

Alvaro

Disliked: Cleanliness, property conditions & facilities
Towels an linen low condition, very noisy AC, 18 floor pool needed cleaning, building entrance and so rounding areas blocked and un-walkable, closing the billvery time consuming
Stayed 6 nights in Nov 2023