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Hotel Dorado Plaza Punta Arena

Property class: 3

Photo gallery for Hotel Dorado Plaza Punta Arena

A wooden staircase with a railing, illuminated by wall-mounted lights.
An aerial view of a beach resort with a swimming pool, beach umbrellas, and a rocky shoreline.
A deck with white chairs facing a city skyline across the water.
A pool area with a clear view of the pool, lounge chairs, and palm trees.
A building with a tiled courtyard, palm trees, and a blue door.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is NZ$141
2 Dec - 3 Dec

Explore the area

View map
Isla de Tierrabomba, Sector Isla Arena, Cartagena, Bolivar, 130018
  • Place, Playa de Punta Arena
    ‪1 min walk‬

Room options

View all photos for Standard Room

A hotel room with two beds, a wooden table, and a TV.

Standard Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds and 1 Single Bed

Superior Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

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About the area

Cartagena

At Hotel Dorado Plaza Punta Arena you'll be within the area of San Fernando Fort. Highlights at this hotel include a restaurant, an outdoor swimming pool and a poolside bar. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available daily between 8:00 AM and 10:00 AM. There's also the convenience of an area shuttle. .Near this 3-property class Cartagena hotel, you'll find Bocagrande Beach.

What's nearby

  • Playa de Punta Arena - 1 min walk - 0.1 km

Restaurants

  • Society Bar At Hilton
  • Restaurante Santa Cruz
  • Marketing
  • Riquisimo BBQ Restaurante
  • Charlie’s Coffee

About this property

Hotel Dorado Plaza Punta Arena

Some rates at Hotel Dorado Plaza Punta Arena are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and a garden are also featured at Hotel Dorado Plaza Punta Arena.

This 3-star Cartagena hotel is smoke free.

  • 46 guestrooms or units
  • 2 levels
  • Deli
  • Cabanas on the beach (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Dorado Plaza Punta Arena offers 46 air-conditioned accommodations, with blackout curtains. Rooms open to balconies. This individually decorated accommodation includes desks. Beds feature down duvets. Bathrooms include a shower. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: COP 25,000 for adults and COP 25,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Outdoor pool
  • Stereo

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Beach towels
  • Free beach cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Individual decor
  • Window screens

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
The front desk is open daily from 6:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Transfers to the property will be included for guests who register by 3 PM.

Access methods

Front desk (limited hours)

Pets

  • Pets: COP 60000 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 25000 for adults and from COP 25000 for children
  • Pet fee: COP 60000 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Isla Arena Plaza
Hotel Isla Arena Plaza Tierra Bomba Island
Isla Arena Plaza Tierra Bomba Island
Isla Arena Plaza
Hotel Isla Arena Plaza
Dorado Plaza Punta Arena
Hotel Dorado Plaza Punta Arena Hotel
Hotel Dorado Plaza Punta Arena Cartagena
Hotel Dorado Plaza Punta Arena Hotel Cartagena

Frequently asked questions

What is the cancellation policy at Hotel Dorado Plaza Punta Arena?

Hotel Dorado Plaza Punta Arena offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Dorado Plaza Punta Arena?

As of 6 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Dorado Plaza Punta Arena on 2 Dec 2026 start from NZ$141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Dorado Plaza Punta Arena?

Yep, Hotel Dorado Plaza Punta Arena is a short 1-minute walk from Playa de Punta Arena. Fun beach activities include volleyball.

Does Hotel Dorado Plaza Punta Arena have a pool?

Hotel Dorado Plaza Punta Arena has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Hotel Dorado Plaza Punta Arena a romantic place to stay?

Free beach cabanas and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Dorado Plaza Punta Arena.

Does Hotel Dorado Plaza Punta Arena serve breakfast?

Yeah, buffet brekkie is offered daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Dorado Plaza Punta Arena?

No, Hotel Dorado Plaza Punta Arena does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Dorado Plaza Punta Arena?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Dorado Plaza Punta Arena?

Check-in begins at noon. Check-out time is 9:00 AM.

Hotel Dorado Plaza Punta Arena Reviews

Reviews

6.2
Rating 10 - Excellent. 10 out of 60 reviews
Rating 8 - Good. 13 out of 60 reviews
Rating 6 - Okay. 17 out of 60 reviews
Rating 4 - Poor. 8 out of 60 reviews
Rating 2 - Terrible. 12 out of 60 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, Great service, great beaches and very affordable!!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and security were incredible. Very friendly and fast service. Couldn't ask for more.
Stayed 7 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Food was not great, but in overall it was good
Stayed 6 nights in Aug 2022
Verified review

6/10 Okay

limited meals and some not fresh other saved to serve the next day
Stayed 3 nights in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures are photoshopped to make property look attractive. The directions to get to the hotel are incorrect. You are required to take a boat, a very unsecure boat to rrach the property, for which there is very little traffic, so boat drivers charge excessively for trips. You are at the mercy of the boat drivers being available to get to and from the hotel. The package that is promised and the food leaves air to be desired. Overall, i stayed for 2 hours and booked elsewhere. That should say it all.
Stayed 4 nights in Jul 2022
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property Is located in Tierra bomba, the hotel has a terrible infrastructure the floor is uneven all around, where the buffet is served it seems To be an obstacle course. You can not diferénciate the steps and all are uneven, I had a terrible fallout I have bruises all around my legs. The next day my friends saw rats, so we asked to get transferred to El Dorado Cartagena. Where we encountered another problems. Just avoid ElDorado en Tierra bomba or Cartagena
Stayed 3 nights in Jul 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Where to start? I booked throught expedia 2 months before my vacation, the full amount. After realizing that this is on an island and would be inconvenient i contacted expedia multiple time to reimburse and book another one(2months in advance is more than enough for expedia to make there money back). They disagreed and told me to contact the dorado people. I took a week of back and forth for them to switch me to the dorado in boca grande for a surplus. I arrived in the boca grande hotel and it was dirty, discussing no attention to detail and very smelly. When in the lobby i couldnt suspect anything wrong but once i entered my room it was sire i wouldnt be able to stay there for a week. I proceed to book another hotel in the old fortified city which is way better and CHEAPER. When i wanted to check out they ask me if i want to change room! Big joke i dont beleive there is descent room in that place. Do yourself and family a solid one and do not book with that whole chain. And expedia need to do way better on client satisfaction! I need a reimbursement or voucher! Anyway very disappointing experience
Stayed 7 nights in Apr 2025
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Not recommended. Stay on the mainland instead.

My regret is staying on an island for a whole week. I should stayed on the mainland and gone to the island just for a day trip. The hotel service was terrible...not from everyone but the majority of the staff was less than accommodating. The room faced a rooster farm, they made noise from 2am throughout the day. One night the chef left early and we were unable to eat for dinner because there was no food prepared. Going to the island no one told us that we had to carry our luggage ourselves onto the boat which got wet both ways. The staff covering the bar were lacking in customer service and most of the time, not present. It was nice having a beach but it was sooooo dirty with garbage. The only good thing about this hotel was that the food was actually pretty decent. Only 2 days they had buffet but there wasn't enough ppl for buffet style so you had to make sure you reserved what you wanted to eat for lunch or else you couldn't eat. It was not ideal. The rooms had mold, no shower curtain, no hot water in the w/c and the TV never worked. Overall, I wouldn't stay there again. It was advertised as an all-inclusive...but it wasn't really that. Stay on the mainland....dont stay on an island for an extend amount of time. The boats only run until 4 or 430pm so you're stuck until the next day and everything on the island closes early on the island. There was only one lovely store that was open until 7pm to buy essentials like booze since the hotel was lacking on that part after 6pm.
Stayed 8 nights in Jan 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel said it was all inclusive with the food, drinks, they control the portion of the food, if you ask for another piece of break they said it was1 per person, it was the same with meat, chicken or rice, on the last 2 days it looks like the chef arrived, the presentation of the food was a little better.. The transportation is very limited, I sent e mails before my arriving and nobody answer, we lost the first night because the flight was delayed , I tried to reach out for the transportation, but they only has it from 9 am to 11 am to take you on boat to the island, I spoke with the person in charge for the ship and she explained it to me, that they have a contract with the hotel, she provided me the phone# from another ship, but I had to pay out of pocket for this on Sunday, so we decided to stayed in another hotel due to the inconvenient. The next morning I spoke with the person in charge in the hotel to let them know that we will arrive on Monday morning ,explained that we had an issue with the flight and nobody answer. He never notified the arrival to the reception. They don’t clean the room, they knock your door to clean when you are inside so you can declined. The price in the relation with the food, drinks services and cleaning, it is not worth it. The last night we had to go to another hotel, I asked for my refund they said that is not with them. I Lost my money.
Stayed 7 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
El restaurante muy básico no ha variedad
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Habitaciones limpias. El personal muy amable. La comida muy deliciosa
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel con condiciones ocultas

No tienen todas las condiciones en la página para reservar y después te aparecen condiciones que no se encontraban desde inició
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
El hotel esta en remodelacion, y parece ser inseguro fuera del hotel, recomiendan no salir despues de las 6
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
El Todo Incluído es una estafa
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT stay here, does not look like photos, NO hot water, black mold on pillows and bedding, non responsive staff, owner is a con artist who told us to cancel through Expedia and rebook through them, then declined to refund the Expedia reservation - so they double charged us. Don’t stay at this hotel, or on this island. The beach in front is a public beach, no hotel staff outside the locked gate. WORST hotel of our lives.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
súper lindo una vista espectacular
Stayed 1 night in Jan 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

DESILUCION

MI PRIMERA IMPRESION AL LLEGAR FUE QUE NO HABIA ELEGIDO UN HOTEL SI NO UNA PENSION PUES LA VERDAD LAS FOTOS SON PUBLICIDAD ENGAÑOSA . NUNCA FUE UNA ALIMENTACION BUFFET SI NO QUE NOS PREGUNTABAN Y DABAN OPCION DE DOS PLATOS , FRUTA NO SE VIO JUGOS SIEMPRE FUERON LOS MISMOS. EL BAR SOLO FUNCIONA DE 11 A 6 PM Y LUEGO SIGUEN ES VENDIENDO, EN CONCLUSION NO LO DEBERIAN OFRECERLO COMO TODO INCLUIDO.
Stayed 2 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel, buena playa y buen desayuno por el precio de la habitación. Incluye transporte en lancha.
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo todo bien. Para ser un hotel de playa la cama y el aire acondicionado estuvieron bien
Stayed 1 night in Jan 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can believe the expidia will have a place like this in there page. Three star this place is not even half a star
Stayed 4 nights in Jan 2020
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
Plan todo incluido, no hay variedad en la alimentación, no sirve para niños pequeños que necesiten tomar teteros calientes y baño de agua tibia. Los horarios de check in son para el registro en Cartagena, ya en la isla te entregan la habitación hasta las 3pm y eso. Los snacks escasos y repetitivos. No volveria
Stayed 4 nights in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There its nothing to like about service was poor cleaness was poor overall a awfull expirience
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Nice beach, nice staff, big rooms, Hotel facilities poor. For one or two days will be ok
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel para descansar

El hotel es ideal para descansar. La habitación que nos dieron estaba remodelada. Tiene un mirador desde donde se aprecia Cartagena. La atención fue excelente.
Stayed 3 nights in Dec 2018
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

No lo recomiendo!

El personal amable, pero las instalaciones y la limpieza dejan mucho que desear. Mi esposo y mi hijo se enfermaron del estómago por las malas condiciones higiénicas.
Stayed 2 nights in Dec 2018