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Hotel Portofino by InsideHome

3.0 star property
Hotel in Empuriabrava with a seasonal outdoor pool

Photo gallery for Hotel Portofino by InsideHome

Exterior
Superior Room
Bathroom
Superior Room
Superior Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Pool
  • Free WiFi

Explore the area

Map
Avinguda Joan Carles I 132, Castello d'Empuries, Girona, 17487
  • Minigolf Carmanso
    ‪2 min walk‬
  • Platja d'Empuriabrava
    ‪12 min walk‬
  • Karting
    ‪3 min drive‬
  • Gerona (GRO-Costa Brava)
    ‪49 min drive‬

Room options

About the area

Empuriabrava

At Hotel Portofino by InsideHome you'll be within steps of Cap de Creus and Minigolf Carmanso. Highlights at this hotel include free in-room WiFi. .Within a 20-minute drive of this 3-property class Empuriabrava hotel, attractions include Roses Beach and Dali Museum.

Getting around

  • Figueres Station - 18 min drive
  • Gerona (GRO-Costa Brava) - 52 min drive

Restaurants

  • ‪Hiper Montserrat - ‬17 min walk
  • ‪Restaurante Capitan - ‬8 min walk
  • ‪Sidreria Txot's - ‬12 min walk
  • ‪Trattoria Vecchia Milano - ‬8 min walk
  • ‪PURA BRASA Empuriabrava - ‬10 min walk

About this property

Hotel Portofino by InsideHome

Hotel in Empuriabrava with a seasonal outdoor pool
Hotel Portofino by InsideHome offers its guests a seasonal outdoor pool. The front desk is open around the clock.
  • 40 guestrooms or units
Hotel Portofino by InsideHome offers 40 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • No on-site parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bathroom

  • Private bathroom

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: EUR 20
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; your host will greet you
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Host will greet you, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted.

Property Registration Number HB-123456

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 May and close on 30 September.

Property is also known as

Portofino By Insidehome
Hotel Portofino by InsideHome Hotel
Hotel Portofino by InsideHome Castello d'Empuries
Hotel Portofino by InsideHome Hotel Castello d'Empuries

Frequently asked questions

What is the cancellation policy at Hotel Portofino by InsideHome?

Hotel Portofino by InsideHome offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Portofino by InsideHome?

Yep, Hotel Portofino by InsideHome is a short 13-minute walk from Platja d'Empuriabrava.

Does Hotel Portofino by InsideHome have a pool?

Hotel Portofino by InsideHome has a seasonal outdoor pool. The pool is open from May 01 to September 30.

Is there a free airport shuttle available at Hotel Portofino by InsideHome?

No, Hotel Portofino by InsideHome does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Portofino by InsideHome?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hotel Portofino by InsideHome?

No, pets are not allowed.

Is there a golf course on site at Hotel Portofino by InsideHome?

There isn't one on site, but Minigolf Carmanso is a short 2-minute walk away.

Hotel Portofino by InsideHome Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 31 reviews
Rating 8 - Good. 8 out of 31 reviews
Rating 6 - Okay. 5 out of 31 reviews
Rating 4 - Poor. 3 out of 31 reviews
Rating 2 - Terrible. 2 out of 31 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Pooneh

Travelled with family
Liked: Cleanliness, staff & service
.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024

8/10 Good

CARTE

Stayed 1 night in Feb 2025

10/10 Excellent

María Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super 😉

Muy bien me a encantado 😊
Stayed 1 night in Jan 2025

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

MARC

Business traveller
Liked: Cleanliness
PAS DE PETIT DEJEUNER
Stayed 1 night in Nov 2024

10/10 Excellent

Joaquim

Bon séjour
Stayed 3 nights in Sep 2024

8/10 Good

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Eric

Travelled with partner
Liked: Staff & service
Nice place to stay, but a little bit outdated.
Stayed 1 night in Aug 2024

4/10 Poor

victor m.

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Finn

Stayed 2 nights in Aug 2024

6/10 Okay

KATIA

Disliked: Room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

LAURENT

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Probablement notre pire expérience dans un hôtel

Nous n'avons passé qu'une nuit dans cet hôtel et heureusement : aucune aire de stationnement temporaire n'est prévue devant l'hôtel pour décharger vos valises, l’insonorisation des chambres est très mauvaise et vous profitez jusqu'à tard dans la nuit des claquages de portes et déplacements de chaises/meubles des autres pensionnaires. Les lits sont d'une qualité très faible, voire mauvaise, et les rideaux aussi. Rien non plus pour se préparer un café ou un thé dans la chambre. Nous avons également trouvé des empreintes de chaussures dans la douche (!). Enfin, les photos sont trompeuses : la piscine est en face de l'hôtel (il faut traverser une avenue à double sens très passante), ce qui n'est pas exactement la même chose lorsque vous souhaitez aller vous relaxer au bord de l'eau. Bien noter aussi que le parking est payant en plus (15 euros/jour) et qu'il est lui aussi en face de l'hôtel (à côté de la piscine). Je passe sur le fait que lorsque nous sommes arrivés, fatigués après 8h de voiture, l'entrée du parking était bloquée par une camionnette de l'hôtel, et que l'employé indélicat a mis 10 minutes à revenir, sans aucune excuse ou sourire, malgré nos coups de klaxon, et nous forçant à faire 3 fois le long tour du pâté de maison pour éviter de bloquer l'avenue... Bref, la localisation est bonne, mais malheureusement c'est à peu près tout ce que l'on peut dire de positif sur cet hôtel.
Stayed 1 night in Aug 2024

8/10 Good

JORDI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jonatan Rodilla

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bien en servicio y personal agradable. No me gustó que debajo de las mesitas había chocokrispis de hace tiempo. Y el hotel estaba en reformas.
Stayed 3 nights in Aug 2024

10/10 Excellent

Angelica

Stayed 1 night in Jul 2024

8/10 Good

KATIA

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!! An amazing experience
Stayed 3 nights in Jun 2024

10/10 Excellent

fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité-prix

L'accueil est très sympathique. Les chambres sont grandes et le balcon très agréable. Un bémol en ce qui concerne des remontées d'odeur pas très agréables dans la salle de bains.
Stayed 1 night in May 2024

10/10 Excellent

chnatal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personnel très sympatique
Stayed 2 nights in Mar 2024

8/10 Good

Marie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très agréable, dans 1 environnement charmant

Stayed 1 night in Mar 2024