Boutique hotels in Casuarina

The hotel beer garden music behind the resort is noisy until 9 pm and midnight on Friday

Fixed aircon at22 too

The location right on the beach is fabulous and creates a great ambience for a vacation. Room was a great size but getting a bit dated. Floor tiles in the WC could use a good clean. Reception staff were really good - knew their stuff and were very friendly. When I asked if the staff in the lagoon bar could chase up our cocktails and food order they simply stated it had been 20 minutes - nothing else. The cocktails were very much below par when they did arrive. Similarly in the restaurant with a verandah in the infinity area we ordered pizza and a bottle of wine. Pizza arrived but I had to chase up with 3 different staff members re the wine. Not one had come back with an update. These hospitality issues should be easily remediated with appropriate training - I hope these folk receive it in order to better present the resort. Everything else was really positive.