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Civitel Akali Hotel

4.0 star property

Photo gallery for Civitel Akali Hotel

An aerial view of a rooftop restaurant with a wooden deck, white round tables, and chairs.
A spacious lobby with a marble floor, a reception desk, seating area, and a large arched doorway leading to another room.
An aerial view of a hotel with a swimming pool, outdoor seating areas, and a rooftop bar.
A spacious lobby with a marble floor, a central seating area, and a kitchen visible through an archway.
A spacious lobby with a fireplace, seating area, and a reception desk.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$385
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
55 Kissamou Street, Chania, Crete Island, 73101
  • Place, Nea Chora Beach
    ‪9 min walk‬
  • Place, Old Venetian Harbor
    ‪10 min walk‬
  • Place, Chania Central Market
    ‪10 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪22 min drive‬

Room options

View all photos for Superior Double or Twin Room, Balcony

A modern hotel room with a bed, desk, chair, and a large mirror.

Superior Double or Twin Room, Balcony

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

A hotel room with a bed, two chairs, a small table with a teapot and cups, a TV on the wall, and a window with curtains.

Superior Double or Twin Room

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Bedrooms, Connecting Rooms

A modern hotel room with a large bed, a wooden nightstand, a bedside table, and a view of the outdoors.

Superior Room, 2 Bedrooms, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

A modern hotel room with a large bed, a flat-screen TV, a wooden bench, a mirror, and a wardrobe.

Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite

A modern hotel room with a large bed, bedside tables, a desk, and a mirror.

Superior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Chania

Civitel Akali Hotel puts you in the heart of Chania, connected to the convention centre and within a 20-minute stroll of Municipal Art Gallery of Chania and Nea Chora Beach. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. There's also free parking nearby, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Chania Town hotel include Historical Museum of Chania and Cretan House Folklore Museum.

What's nearby

  • Municipal Art Gallery of Chania - 7 min walk - 0.6 km
  • Nea Chora Beach - 9 min walk - 0.8 km
  • Cathedral of the Presentation of the Virgin Mary - 9 min walk - 0.8 km
  • Old Venetian Harbor - 10 min walk - 0.9 km
  • Chania Central Market - 10 min walk - 0.9 km

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 28 min drive

Restaurants

  • ‪Kross Coffee Roasters - ‬6 min walk
  • ‪Kaiki - ‬7 min walk
  • ‪ΨΗΣΤΑΡΙΑ ΤΟ ΚΑΝΤΟΥΝΙ - ‬4 min walk
  • ‪Everest - ‬7 min walk
  • ‪Baotao - ‬3 min walk

About this property

Civitel Akali Hotel

Civitel Akali Hotel offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and limo/town car service are available. Event space at this hotel measures 2530 square feet (235 square metres) and includes a conference centre. A library, a terrace, and multilingual staff are also featured at Civitel Akali Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Chania hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 4 levels
  • 2530 sq ft of conference space
  • 235 sq. m of conference space
  • Built in 1988
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Civitel Akali Hotel offers 70 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 26-inch flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Chania hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,530 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1988
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

Property Registration Number 1042Κ014A0125300

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in November.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Akali Hotel Khania
Akali Khania
Akali Hotel Chania
Civitel Akali Hotel Chania
Akali Chania
Akali Hotel Chania Crete
Civitel Akali Chania
Civitel Akali
Civitel Akali Hotel Hotel
Civitel Akali Hotel Chania
Civitel Akali Hotel Hotel Chania

Frequently asked questions

What is the cancellation policy at Civitel Akali Hotel?

Civitel Akali Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Civitel Akali Hotel?

As of 4 Aug 2026, prices found for a 1-night stay for 2 adults at Civitel Akali Hotel on 1 Sept 2026 start from NZ$385, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Civitel Akali Hotel?

Yep, Civitel Akali Hotel has a free self car park.

Are there any beaches close to Civitel Akali Hotel?

Yep, Civitel Akali Hotel is a short 8-minute walk from Nea Chora Beach. Fun beach activities include waterskiing.

Does Civitel Akali Hotel have a pool?

Civitel Akali Hotel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from March to November.

What makes Civitel Akali Hotel a romantic place to stay?

Pool-view dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Civitel Akali Hotel.

Is Civitel Akali Hotel family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and a deli, it's no surprise that Civitel Akali Hotel is a hit with families.

Does Civitel Akali Hotel serve breakfast?

You bet, breakfast is available daily.

Is there a free airport shuttle available at Civitel Akali Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Civitel Akali Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Civitel Akali Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Civitel Akali Hotel?

No, only service animals are allowed.

Civitel Akali Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 56 out of 100 reviews
Rating 8 - Good. 36 out of 100 reviews
Rating 6 - Okay. 4 out of 100 reviews
Rating 4 - Poor. 1 out of 100 reviews
Rating 2 - Terrible. 3 out of 100 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

D'Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Krystyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Helpful staff. Good breakfast buffet.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

DANIELLE

Liked: Amenities, property conditions & facilities
Staff was THE BEST and a perfect location with an amazing breakfast and restaurant!!
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Lisa Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were warm and welcoming, friendly, helpful and made our holiday better!
Stayed 10 nights in Sep 2025
Verified review

10/10 Excellent

Marios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 6 nights in Feb 2025
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Easy, convenient to get around by foot and the beach is a stones throw away. Lovely stay.
Stayed 8 nights in May 2025
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities
We had a wonderful stay at this hotel. The room was spotlessly clean and incredibly comfortable. The complimentary breakfast was also excellent, offering a wide variety of fresh food options.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family comfort 😊

This hotel was ideal for family travel with connecting rooms. Lovely staff that is very accommodating.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Toluwanimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Akali Hotel! Beautiful facilities. In a very convenient and walkable area steps away from restaurants and Old Town. Breakfast was excellent. Also had stellar service from front desk staff (particularly Irena who was very helpful for recommendations throughout our stay). Would recommend!
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff. Good location. Great breakfast. Our room was quiet as it was facing the inner courtyard.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, service was excellent. If I ever found myself in Crete on business again I would stay here.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Darryl Estee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location!!
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach
Stayed 1 night in May 2025
Verified review

8/10 Good

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in Chania
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Darryl Estee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! A short walk from everything
Stayed 6 nights in Aug 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely one night stay. The staff was amazing, the hotel was well located, the room was comfortable and the breakfast was great.
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Eric

Liked: Staff & service, amenities, property conditions & facilities
My family loved our stay at Akali! The staff was friendly and helpful and the proximity to the city center was perfect for us. We’d highly recommend Akali to all visitors.
Stayed 3 nights in Jul 2022
Verified review

8/10 Good

Jarle

Liked: Cleanliness, staff & service, room comfort

Bra hotell

Greit hotell, sentralt og veldig bra service.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little walk from the old town . Close to the bus station. Great hotel and staff.
Stayed 4 nights in Sep 2019
Verified review

8/10 Good

Ayesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location. 10 mins to beach and 10 mins to town
Stayed 7 nights in Jul 2022
Verified review

8/10 Good

NP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, good aircon (much needed), good breakfast with plenty of choice. Staff very friendly. Good location; very close to local restaurants, supermarket and old town. 10 minutes to walk to scenic harbour.
Stayed 5 nights in Jul 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and room with a comfortable bed. More modern than I expected. Great staff. Good breakfast. Walkable to everything and a couple blocks from main bus station. I would stay here again.
Stayed 4 nights in Jul 2021
Verified review

10/10 Excellent

Atilla Yener

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great

Very close to center 5-10 minutes walking. Breakfast is good. Thanks my room is upgraded as it is promised if there is an availability. Only problem is the rooms which looks to the main road is quite loudly during night but ok. Very easy parking.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Manuelito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Aug 2024