See all properties
Save

Giannoulis Santa Marina Plaza - Adults Only

4.0 star property
Adults-only beachfront hotel with outdoor pool

Photo gallery for Giannoulis Santa Marina Plaza - Adults Only

Outdoor pool, pool umbrellas, pool loungers
View from property
Junior Suite, Beachfront
Front of property
Double Room, Beachfront | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Room service
  • Housekeeping

Explore the area

View map
Agia Marina, Chania, Crete, 73014
  • Stalos Beach
    ‪2 min walk‬
  • Agia Marina Beach
    ‪14 min walk‬
  • Nea Chora Beach
    ‪9 min drive‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪27 min drive‬

Room options

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

Highlights

Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Down duvet
  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Beachfront

Junior Suite, Beachfront

Junior Suite, Beachfront

Highlights

Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Double Room, Beachfront

Double Room, Beachfront

Double Room, Beachfront

Highlights

Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Pillow-top bed
  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Double or Twin Room, Pool View

Double or Twin Room, Pool View

Double or Twin Room, Pool View

Highlights

Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Down duvet
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Economy Room (Basement)

Economy Room (Basement)

Economy Room (Basement)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Down duvet
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

You may also like

Ad
Villa, 5 Bedrooms, Private Pool, Sea View (Infinity Villa) | Private pool

Nammos Hotel Mykonos

Mykonos
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free WiFi
5.0 out of 5, Exceptional, 8 reviews
The price is NZ$1,765
includes taxes & fees
7 Sept - 8 Sept
Nammos Hotel Mykonos

About the area

Chania

You'll be connected to a shopping centre at Giannoulis Santa Marina Plaza - Adults Only, and within just a 10-minute stroll of Agia Marina Beach and Stalos Beach. Highlights at this beachfront hotel include 3 restaurants, 2 bars/lounges and a nearby private beach. .The buffet restaurant, Main Restaurant, serves Mediterranean cuisine and is open for breakfast and dinner. At the hotel's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. 1615 square feet (150 square metres) of event facilities include a meeting room and a conference centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Each morning free buffet breakfast is offered between 7:30 AM and 10 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Chania hotel, attractions include Kalamaki Beach and Old Venetian Harbor.

What's nearby

  • Stalos Beach - 2 min walk - 0.2 km
  • Agia Marina Beach - 14 min walk - 1.2 km
  • Kalamaki Beach - 4 min drive - 4.6 km
  • Nea Chora Beach - 9 min drive - 8.4 km
  • Old Venetian Harbor - 10 min drive - 9.5 km

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 33 min drive

Restaurants

  • ‪Cabana Mare - ‬11 min walk
  • ‪Cactus Taverna - ‬2 min walk
  • ‪Red Havana beach bar - ‬10 min walk
  • Sebastians Bar Restaurant
  • ‪Restaurant Meltemi - ‬7 min walk

About this property

Giannoulis Santa Marina Plaza - Adults Only

Adults-only beachfront hotel with outdoor pool
Feel the sun on your face and the sand in your toes on the private white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Giannoulis Santa Marina Plaza - Adults Only such as an outdoor pool and a fitness centre.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This eco-certified hotel also offers a garden and a terrace. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4-star Chania hotel is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 2 bars or lounges
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Built in 2004
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Giannoulis Santa Marina Plaza - Adults Only offers 51 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 21-inch plasma televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, designer toiletries and complimentary toiletries. This Chania hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Greek

Similar properties

Exterior

Atlantica Amalthia Beach Hotel – Adults only

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.3 out of 5, Excellent, 181 reviews
The price is NZ$487
includes taxes & fees
17 Aug - 18 Aug
Atlantica Amalthia Beach Hotel – Adults only

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • A La Carte restaurant
  • Beach A La Carte
  • Main Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference centre (1,615 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 2004
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 21-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed during January, February, November, December and March.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 1042Κ014A0006601

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 16 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Santa Hotel Marina Plaza
Giannoulis Santa Marina Plaza-Adults Hotel Chania
Santa Marina Plaza Hotel
Giannoulis Santa Marina Plaza-Adults Hotel
Giannoulis Santa Marina Plaza-Adults Chania
Giannoulis Santa Marina Plaza-Adults
Giannoulis ta ina PlazaAdults

Frequently asked questions

What is the cancellation policy at Giannoulis Santa Marina Plaza - Adults Only?

Giannoulis Santa Marina Plaza - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Giannoulis Santa Marina Plaza - Adults Only?

Yep, Giannoulis Santa Marina Plaza - Adults Only has a free self car park. Onsite parking is limited.

Are there any beaches close to Giannoulis Santa Marina Plaza - Adults Only?

Yep, Giannoulis Santa Marina Plaza - Adults Only is a short 9-minute walk from Agia Marina Beach. Fun beach activities include snorkelling, waterskiing and windsurfing. You can also find boat tours.

Does Giannoulis Santa Marina Plaza - Adults Only have a pool?

Giannoulis Santa Marina Plaza - Adults Only has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Giannoulis Santa Marina Plaza - Adults Only?

Giannoulis Santa Marina Plaza - Adults Only features an outdoor pool, 3 restaurants and 2 bars. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Giannoulis Santa Marina Plaza - Adults Only a romantic place to stay?

Beachfront dining and a bar, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Giannoulis Santa Marina Plaza - Adults Only.

Is Giannoulis Santa Marina Plaza - Adults Only family-friendly?

No, Giannoulis Santa Marina Plaza - Adults Only is an adults-only property.

Are there hot tubs in the rooms at Giannoulis Santa Marina Plaza - Adults Only?

No, but there are deep-soaking baths in the guestrooms.

Does Giannoulis Santa Marina Plaza - Adults Only serve breakfast?

You bet, complimentary buffet brekkie is offered daily between 7:30 AM and 10 AM.

Is there a free airport shuttle available at Giannoulis Santa Marina Plaza - Adults Only?

No, Giannoulis Santa Marina Plaza - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Giannoulis Santa Marina Plaza - Adults Only?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Giannoulis Santa Marina Plaza - Adults Only?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Giannoulis Santa Marina Plaza - Adults Only?

No, pets are not allowed.

Giannoulis Santa Marina Plaza - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 147 reviews
Rating 8 - Good. 54 out of 147 reviews
Rating 6 - Okay. 11 out of 147 reviews
Rating 4 - Poor. 1 out of 147 reviews
Rating 2 - Terrible. 3 out of 147 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Marie-Hélène

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C’était bien pour un 4 étoiles, la porte de la douche avait l’air sale mais je crois que l’eau est dure.. Le personnel était vraiment sympathique ce qui a amélioré notre expérience. Le petit déjeuner inclus avec notre séjour varier et généreux mais pas le meilleur que nous avons eu!
Stayed 2 nights in Apr 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rawand

Stayed 3 nights in Aug 2024

8/10 Good

PANAYIOTA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very conveniently placed right by the sandy beach. The room was very clean and generally the hotel areas are clean. The staff are very friendly and service was excellent. Could do with outside toilets and changing rooms, so guests wouldn't have to go back to their room after a swim.
Stayed 7 nights in Jul 2024

10/10 Excellent

elizabeth, Park City

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so helpful and friendly! We enjoyed our stay very much. They assisted with every aspect of our stay.
Stayed 3 nights in Apr 2023

8/10 Good

Anshuman

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Old style hotel, great staff and location

Property is a bit old style. Very friendly and helpful staff. Very good breakfast and in general, food is good Location and s good and got its private beach and sunbeds etc. But its mainly for certain age group, mostly above 60 or so. Location is a good to go to Platanias as well as Chania, short cab or bus drive to both those places for bars, restaurants and night life.
Stayed 5 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I chanced upon this property as we looked for a beach hotel. Our first impression was met with a very warm welcome. During our stay we were so impressed we requested to extend our stay. Katerina was a wonderful host and this request was painless. Nothing is too much for her to make sure you are happy and comfortable and walks in and out of reception to the pool checking her guests needs are met. Excellent customer Service. The pool is clean and sparkling. Breakfast service impeccable. We are so impressed with this small private but comfortable hotel. Gold stars!
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome smaller hotel with fun staff!

Amazing hotel with great ocean views and awesome food! They change up the breakfast and dinner every day so you never get bored of the same food! The staff is also very friendly and nice.
Stayed 3 nights in Sep 2021

10/10 Excellent

gregori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great week

Amazing hotel Great food for lunch Less for breakfast though
Stayed 7 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
We stayed in the hotel for 2 nights and it was a last minute decision to book there. The position of the hotel is excellent - straight on the beach, with private beach of the hotel, and that’s exactly what we’ve booked this hotel for, together with the wish of having some fresh breeze and sound of the waves entering our room. For this we’ve originally booked a beachfront double, but managed to change for a suite, which had a large terrace overlooking the sea and the beach. As fantastic as it sounded, we could hardly keep the door to our terrace open, as our suite turned out to be just above/next to a kitchen, so instead of fresh air we’ve had smell of kitchen and some grill all the time. The hotel overall seemed to be something of an assembly line, in which there were so many guests, that, either because were not enough hands or time to clean the rooms thoroughly, the room didn’t give us an idea of freshness. The breakfast in the hotel is probably ticking all the boxes in terms of items to choose from in the breakfast buffet, but was very basic and didn’t impress us with the great quality. Then there was some language barrier, too, as a chef at the egg station didn’t manage to understand what “fried eggs” was. That said, the reception staff was friendly and the beach bar was fairly good. To sum up, great location, but only OK hotel.
Stayed 2 nights in Aug 2021

10/10 Excellent

Terence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Loved my stay! The staff was super friendly and incredibly helpful. The bed was very comfortable and a good variety of breakfast
Stayed 2 nights in Aug 2021

8/10 Good

Giovana

Liked: Staff & service, room comfort

Great just for the location and friendly staff

Great location and amazing private beach. Hotel staff is extremely helpful and friendly. The hotel per se however is outdated. The pool area is not appealing and breakfast could have been better. The bedroom was old, but decent size. Balcony of our room was dirty and with a broken chair, and the bathroom was a little dirty.
Stayed 4 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is nice and staff very careful. Unfortunately the first room we had was directly on the very noisy street in front of the hotel and we couldn't sleep at all because of the noise. We asked if we could have an other room and the one we were given had its air conditionning broken...and it was 40 degrees outside. The room didn t get cooler then 30... when we informed the reception they said the technician came and said the air conditionning was working properly and the room was cool but not at all. So at the end, we didn t sleep for 3 days and all we got was a fan! I was so disapointed and it occulted all the friendly staff's effort to make our stay enjoyable.
Stayed 3 nights in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service

The hotel was closed, but they didn't inform us

We made a reservation and received a confirmation from Hotels.com few weeks in advance, and our credit card was charged. Called the hotel the day before arrival just to ask a few informative questions. Someone answered the phone and told me that the hotel is closed for the season. Few hours after that, I received an email from the hotel that they are indeed closed and proposed to move me to an affiliated hotel (which did not meet our needs). So few hours before the flight, we had to find another place to stay and change our trip plans and itinerary. COULDN'T YOU TELL US THAT WHEN YOU RECEIVED THE RESERVATION? Called Hotels.com - they were not aware of the fact that the hotel is closed - in their view we had to pay the entire amount because they thought we checked in. Eventually, this was resolved, but that's certainly not the type of service you would expect
Stayed 5 nights in Sep 2020

10/10 Excellent

Grigory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean

Very nice hotel. Make sure to make reservation on second floor sea view.
Stayed 4 nights in Oct 2019

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Lovely hotel, beautiful comfortable rooms, excellent service. Local area very touristy.
Stayed 1 night in Oct 2019

10/10 Excellent

Haley, Fruita, Colorado

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful nice beach zen atmosphere very relaxing. Great location easy to get around with excellent restaurants and shopping all around
Stayed 9 nights in Sep 2019

8/10 Good

PKS, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only drawback of this hotel was that during breakfast and dinner, there was very limited selection of vegetarian food.
Stayed 6 nights in Apr 2019

10/10 Excellent

RitaMoore, Middlesex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and level of cleanliness plus location to beach
Stayed 8 nights in Sep 2018

10/10 Excellent

Autumn, Medford, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We truly enjoyed our 5 night stay here. The hotel staff went above and beyond to make sure our stay exceeded our expectations. The breakfast buffet was the best we've ever had with ample choices and variety. The grounds were beautiful and the views breathtaking. Literally steps from a beautiful, private beach. The rooms were cozy - we stayed in room 115 which is basement level. We were pleasantly surprised that even the basement rooms have a private terrace. The beds were very firm, but overall comfortable room. If you're looking for a quiet place to relax, this is the place. Very pleased with our stay. Thank you!!!
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, friendly people , breakfast very good
Stayed 6 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience

We stayed for our honeymoon, and loved it! Nice hotel, wonderful staff, good food, and beachfront location.
Stayed 12 nights in Sep 2017

6/10 Okay

Verified traveller

Disliked: Room comfort

Not overally impressed

Based off the rating and name I thought it would be a much nicer hotel than what it was.
Stayed 4 nights in Sep 2017

2/10 Terrible

Christiana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEVER AGAIN IN THIS HOTEL

We booked the room and didn't notice that in the paragraph it said basement. Nowhere else was written this. The day we were flying there we noticed that it said basement and contacted the hotel for an upgrade and to pay the difference. The hotel said that they were fully booked and all the other hotels in the group had no available room. They refused to refund us and we checked in the UNDERGROUND room. It was like being in a HOLE, you COULD'NT RELAX OR SLEEP because all the hotel's engines and fans were at the room next to us. One day we informed the hotel that if they do not change us room or refund us we would call the police due to the TERRIBLE NOISE next to our room. Magically a room was available at another group hotel and we moved there. Very unfriendly staff, terrible staying. Only one man at the reception was very friendly. NEVER AGAIN IN THIS HOTEL. STAY AWAY.
Stayed 6 nights in Jul 2017

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017