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JW Marriott Crete Resort & Spa

Photo gallery for JW Marriott Crete Resort & Spa

Private beach, snorkelling
Creator video - submitted by Steph Travel Plans
A poolside area with a curved seating arrangement and a view of the sea at dusk.
A modern room with a view of mountains, a sofa, a chair, and a round table.
2-Level Villa, Sea View, Private Pool, Terrace | Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • On private beach
  • Pet-friendly
  • Parking included
The current price is NZ$963
includes taxes & fees
14 Oct - 15 Oct

Explore the area

View map
Marathi, Chania, 73500
  • Place, Marathi Beach
    ‪5 min walk‬
  • Place, Loutraki Beach
    ‪4 min drive‬
  • Place, Port of Souda
    ‪29 min drive‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪14 min drive‬

Room options

View all photos for Deluxe Guest room, 1 King, Sea view, Balcony

A hotel room with a bed, a desk, two chairs, a small table, and a view of the mountains.

Deluxe Guest room, 1 King, Sea view, Balcony

  • Sea view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Guest room, 1 King, Sea view, Balcony, Whirlpool

A balcony with a wooden table and chairs, a cushioned bench, and a hot tub.

Deluxe Guest room, 1 King, Sea view, Balcony, Whirlpool

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Open-Plan Deluxe Suite, 1 King Bed with Sofa bed, Sea View (Private Pool)

A poolside area with a view of mountains, a table, chairs, and lounge chairs.

Open-Plan Deluxe Suite, 1 King Bed with Sofa bed, Sea View (Private Pool)

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Guest room, 2 Twin, Sea view, Balcony

A modern hotel room with two beds, a desk, a chair, and a view of the sea.

Executive Guest room, 2 Twin, Sea view, Balcony

  • Sea view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, 1 King, Sofa bed, Sea view, Private pool, Terrace

A modern outdoor lounge area with a pool, seating, and a view of the sea.

Executive Suite, 1 King, Sofa bed, Sea view, Private pool, Terrace

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Open Plan Junior Suite, 1 King Bed with Sofa bed, Sea View (Private Pool)

A poolside area with a view of mountains, a table, chairs, and lounge chairs.

Open Plan Junior Suite, 1 King Bed with Sofa bed, Sea View (Private Pool)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Swim Up Family Suite, 1 Bedroom Suite, 1 King, Sofa bed, Sea view, Terrace

A modern hotel room with a sofa, chairs, a small table, a ceiling fan, and a large window offering a view of the sea.

Swim Up Family Suite, 1 Bedroom Suite, 1 King, Sofa bed, Sea view, Terrace

  • Sea view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Terrace, Sea View (Private Pool)

A modern house with a pool, outdoor seating, and large windows.

Premium Suite, 1 King Bed with Sofa bed, Terrace, Sea View (Private Pool)

  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 King, Sofa bed, Sea view, Balcony

A hotel room with a large bed, a view of the sea, and a balcony with a railing.

Family Suite, 1 King, Sofa bed, Sea view, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Swim Up, Guest room, 1 King, Sea view

A modern room with a view of mountains, a sofa, a chair, and a round table.

Deluxe Swim Up, Guest room, 1 King, Sea view

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family room, 1 King, Sofa bed, Sea view, Balcony

A modern hotel room with a large window offering a sea view, a round table with chairs, a sofa, and a floor lamp.

Deluxe Family room, 1 King, Sofa bed, Sea view, Balcony

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2-Level Villa, Sea View, Private Pool, Terrace

A modern multi-story building with a swimming pool, outdoor seating, and a stone wall.

2-Level Villa, Sea View, Private Pool, Terrace

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Earth-Sheltered Villa, Sea View, Private Pool, Terrace

A modern room with a sofa, a round table, and a view of the sea.

Earth-Sheltered Villa, Sea View, Private Pool, Terrace

  • Sleeps 5
  • 2 Double Beds

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About the area

Chania

A luxury stay in Chania awaits you at JW Marriott Crete Resort & Spa. You'll be 0.4 km (0.2 mi) from Marathi Beach and 14.2 km (8.8 mi) from Seitan Limania Beach. Highlights at this beachfront hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and steam room. The restaurant, Fayi, serves Mediterranean cuisine and is open for breakfast. Suncti is the hotel's own bar, serving drinks along with lunch and light fare. Spend the day at the private beach and enjoy the on-site indoor swimming pool, 24-hour gym and kids' club. 2207 square feet (205 square metres) of event facilities include 2 meeting rooms and a conference centre, and other business amenities include coworking space. Additionally, you'll find free Wi-Fi in public areas, a sauna and a seasonal outdoor swimming pool. Free full breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Places within a 30-minute drive of this 5-property class Chania hotel include Souda Bay War Cemetery and Old Venetian Harbor.

What's nearby

  • Marathi Beach - 5 min walk - 0.5 km
  • Loutraki Beach - 4 min drive - 1.9 km
  • Port of Souda - 29 min drive - 19.0 km
  • Old Venetian Harbor - 29 min drive - 19.0 km
  • Nea Chora Beach - 32 min drive - 20.1 km

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 18 min drive

Restaurants

  • ‪The Anchor - ‬9 min drive
  • ‪Souda Bay Coffee Bar - ‬9 min drive
  • ‪Olympic Catering - Everest - ‬12 min drive
  • ‪5' Minutes Shop & Coffee - ‬9 min drive
  • ‪Argonaut - ‬8 min drive

About this property

JW Marriott Crete Resort & Spa

Step outside to unwind on the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at JW Marriott Crete Resort & Spa such as a children's club and a seasonal outdoor pool.

Free breakfast is served daily. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This Mediterranean hotel also offers a children's pool, a health club and a steam room. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Chania hotel.

  • 160 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 2207 sq ft of conference space
  • 205 sq. m of conference space
  • Built in 2025
  • Full breakfast (free)
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar by the pool
JW Marriott Crete Resort & Spa offers 160 air-conditioned accommodations with private pools and minibars. 55-inch LED televisions come with premium digital channels. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

This Chania hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Anoee
  • Cuccagna
  • Fayi
  • Onalos
  • Suncti

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Children's club
  • Children's pool
  • Cooking classes
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Snorkelling
  • Steam room
  • Water sports equipment
  • Wine tasting room
  • Yoga classes

Family friendly

  • Baby bath
  • Baby monitor
  • Baby toys
  • Babysitting (surcharge)
  • Changing table
  • Children's club (surcharge)
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • High chair
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Private pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Stroller
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (2,207 square foot of space)
  • Coworking space

Outdoors

  • Dock
  • Free pool cabanas
  • Garden
  • On a private beach
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Built in 2025
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Mediterranean architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Private pool

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 3:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 100 per accommodation, per stay
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 3:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 April and close on 31 October.
  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Jw Marriott Crete Resort Spa
Jw Marriott Crete & Spa Chania
JW Marriott Crete Resort & Spa Hotel
JW Marriott Crete Resort & Spa Chania
JW Marriott Crete Resort & Spa Hotel Chania

Frequently asked questions

Is parking available at JW Marriott Crete Resort & Spa?

Yep, JW Marriott Crete Resort & Spa has free valet parking.

How much does it cost to stay at JW Marriott Crete Resort & Spa?

As of 13 Sept 2026, prices found for a 1-night stay for 2 adults at JW Marriott Crete Resort & Spa on 14 Oct 2026 start from NZ$963, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to JW Marriott Crete Resort & Spa?

Yep, JW Marriott Crete Resort & Spa is a short 5-minute walk from Marathi Beach. Fun beach activities include snorkelling, scuba diving and kayaking. You can also find water sports equipment and motor boats.

Is there a spa on site at JW Marriott Crete Resort & Spa?

Yep, there is an onsite spa at JW Marriott Crete Resort & Spa. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does JW Marriott Crete Resort & Spa have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from April 01 to October 31).

What luxury perks are available at JW Marriott Crete Resort & Spa?

JW Marriott Crete Resort & Spa features a private beach, a full-service spa and a health club. All guestrooms come with private pools, 24-hour room service and espresso makers.

What makes JW Marriott Crete Resort & Spa a romantic place to stay?

Couples spa treatments and beachfront dining, as well as private pools in the guestrooms, all help set the scene for a romantic weekend at JW Marriott Crete Resort & Spa.

Is JW Marriott Crete Resort & Spa family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as changing tables and baby monitors in the guestrooms, it's no surprise that JW Marriott Crete Resort & Spa is a hit with families.

Are there hot tubs in the rooms at JW Marriott Crete Resort & Spa?

No, but there are private pools in the guestrooms.

Does JW Marriott Crete Resort & Spa serve breakfast?

Yep, free full brekkie is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at JW Marriott Crete Resort & Spa?

No, JW Marriott Crete Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Crete Resort & Spa?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Crete Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at JW Marriott Crete Resort & Spa?

Furry friends are welcome at JW Marriott Crete Resort & Spa, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 8 kg per pet.

JW Marriott Crete Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 44 out of 51 reviews
Rating 8 - Good. 3 out of 51 reviews
Rating 6 - Okay. 2 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Incredibly designed, beautiful views with great service.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Omotayo

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great property. Staff needs better training but overall a good option to stay in Crete.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very beautiful property and meticulously managed. The ground is very clean and room is very clean as well. They have housekeeping three times a day so they constantly stop by and make sure room is cleaned. Breakfast has lots of options and staffs are very friendly. I really enjoyed to stay.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent our Whitsun holidays at the JW Marriott Crete with our young kids and had a great time. The resort is beautiful, located right at the quiet end of Marathi Bay. It’s incredibly family-friendly—the staff were amazing with the children, and the kids' pool is perfect since it's shallow, warm, and shaded by a sun sail. Our suite was also great, featuring comfortable sofa beds and its own private pool. The hotel restaurants are good but quite expensive, though there are plenty of nice, cheaper options right along Marathi beach. Definitely recommend it for families!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Samer

Liked: Cleanliness, amenities, property conditions & facilities
Staff and services was impeccable!!!
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Manu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Aziza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beautiful views
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Azniv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Nice rooms. True 5 star.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at the JW. The staff were fantastic and friendly. Everyone there was warm and helpful. We especially enjoyed talking to Angela at breakfast each morning. The property was modern and comfortable with multiple decorative pools. Our room looked straight into the ocean and the tall mountains behind. I was able to dive the elephant and seal caves which were fantastic. There’s a nearby dive shop. I highly recommend Blue Adventures Diving. The beach is small and quaint with nice chairs overlooking the water. Meals were excellent too. Thank you!
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Gurdeep Kaur

Liked: Staff & service, property conditions & facilities
We arrived at the hotel and we
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

ANNAMARIA

Liked: Cleanliness, amenities, property conditions & facilities
The sight and th accomodartions. Excellent service
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent a week here for part of our honey moon and couldn’t have been more impressed! It was truly the highlight of our trip. The hotel is BEAUTIFUL, the staff is amazingly attentive and friendly, amenities were outstanding, five stars all around! If you are looking for a place to stay around and relax, this is absolutely it. We didn’t want to explor Chania much, so this wasn’t an issue, but it is a bit far from the town. However, the hotel offers so many experiences to enjoy every day (wine tasting, snorkeling, water activities, cooking classes, a full spa, etc).
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Majdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property in Chania … exceptional facility and staff … superb FIVE star experience Enjoyed the experience immensely, even though they had been open for only a few months … they delivered an exceptional experience. We had the junior suite with a swimming pool, spacious and elegant. You almost don’t want to leave your room. Manos, the operations manager was warm, caring and welcoming. The facilities: 3 swimming pools with excellent seating, gym: state of the art, and multiple restaurants were exceptional. Thank you Marriott Chania
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

EMILIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and beautiful. Good quality materials used. The area is so beautiful and the sea is perfect for snorkeling. Hotel makes you feel you wabt to be healthy and fit (nice healthy food options and nice fitness classes). Maybe not suitable for very small kids due the many rocks around (however many nice pools) but a fantastic choice for Crete- feels luxurious and quiet. Kids club staff is fantastic and although I was not so sure about kids club in the basement conference room (the outside designated kids club area is too hot in August) my kids loved it. Movie nights outside were very much appreciated! Amazing experience!
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Literally amazing all around! The hotel is new and modern. Very upscale and well designed. Great location. Not really on a white sandy beach, but the swimming area is great. Room was very large and well designed. Huge bathroom with spacious shower and a tub. Included breakfast was amazing - one of the best we ever had. The staff is so friendly and helpful and well trained. Everyone had a smile and super accommodating. Minor issue was addressed quickly and with class. This is one of the best hotels we ever stayed at and definitely the best hotel on Crete. Management at the hotel is doing a great job! We cannot be happier! Thank you!
Stayed 4 nights in Sep 2025
Verified review

4/10 Poor

Kathrine

Stunning setting and what we thought was going to be an amazing stay. Might be our fault for going to a hotel in the first week but as the week went on, the following happened: - charged £700 more because we booked via Expedia - why has this happened? - no systems internally are working, everything was difficult - washing took 2.5 days to happened, when we called up and asked where it was, they said they would find it and ring back but no response till we called the following morning
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 6 nights here for our 10-year anniversary and loved it. The hotel and grounds are stunning, and the staff were friendly and attentive. Breakfast was excellent with a huge variety. On-site dining is convenient but pricey (as expected). The Italian restaurant was fine, but not super memorable. We mostly ate dinner in Chania. The spa is calm and relaxing, and I had one of the best massages ever. 60 minutes for 140 euros. Our favorite part of our stay was lounging by the pools and on the sunbeds by the ocean. The beds are incredibly comfortable with food and drink service right to your chair, and you can't beat the gorgeous ocean views! Our standard room was modern, spacious, and well-equipped, with plenty of closet space and a large smart TV that was easy to log into our desired streaming services. The only drawback for us is the location, about 30 minutes from Chania. We knew this was going to be the case, so we had a car to take day trips and spend the nights in Chania's old town. Overall, a beautiful resort with outstanding amenities and perfect for a special occasion!
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

SOPHIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour incroyable, la vue est splendide, les chambres magnifiques et calmes, le personnel extrêmement bienveillant. On y retournera !
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft liegt direkt am Meer. Die Tummer hatten einen eigenen Pool. Das Personal war sehr aufmerksam, immer freundlich und sehr hilfsbereit. Wir kommen gerne wieder.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Maximilian Wilhelm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschön!
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Xavier

Liked: Cleanliness, property conditions & facilities, room comfort

Superbe mais...

Magnifique endroit, bel hôtel moderne. Restaurants de qualité (surtout celui de poissons et le grec), petit déjeuner bon et varié. En revanche, le service est limite catastrophique pour un établissement de cette gamme (comme four seasons). Meme si tout le monde est gentil et sympathique, il faut demander plusieurs fois les choses par whatsapp (lu des heures apres) ou par telephone. Avec un peu de chance on finit par avoir ce quon veut que ca soit dans la chambre (menage, eau, serviettes), Concierge, reception... c'est compliqué. Les prix des repas sont variables, mais quand même trop chers comparativement a la moyenne locale et aux produits abondants. Les taxis aussi... surtout pour 10 minutes de trajet souvent. On mettra cela sur le fait que l'établissement vient d'ouvrir car il pourrait etre l'un des meilleurs de Grèce.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Rabah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dommage pour le vis à vis des piscines « privée »
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Fredrik

Liked: Amenities
Stayed 4 nights in May 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Philipp

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in May 2026