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Four Points by Sheraton Charleston

3.0 star property
Hotel in Charleston with free airport shuttle and fitness centre

Photo gallery for Four Points by Sheraton Charleston

Exterior
Exterior
Ballroom
Business centre
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Free airport shuttle
  • Room service
The current price is NZ$226
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
600 Kanawha Blvd E, Charleston, WV, 25301
  • Place, Charleston Town Center
    ‪5 min walk‬
  • Place, Charleston Coliseum & Convention Center
    ‪8 min walk‬
  • Place, Clay Center for the Arts and Sciences
    ‪10 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(46 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, 1 Bedroom (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • Sleeps 3
  • 1 King Bed

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Exterior

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About the area

Charleston

Four Points by Sheraton Charleston puts you in the heart of Charleston, within steps of Haddad Riverfront Park and Heritage Towers. Highlights at this hotel include a restaurant, an indoor swimming pool and a free airport shuttle. .The restaurant, Recovery Sports Grill, serves American cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 8719 square feet (810 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 6:30 AM and 11 AM. There's also the convenience of self parking. .Sights within a 15-minute walk of this Downtown Charleston hotel include Charleston Stage Company and The Art Emporium.

What's nearby

  • Haddad Riverfront Park - 1 min walk - 0.0 km
  • Charleston Town Center - 5 min walk - 0.4 km
  • Charleston Coliseum & Convention Center - 8 min walk - 0.7 km
  • Clay Center for the Arts and Sciences - 10 min walk - 0.8 km
  • CAMC General Hospital - 13 min walk - 1.1 km

Getting around

  • Charleston Station - 10 min walk
  • Charleston, WV (CRW-Yeager) - 7 min drive

Restaurants

  • ‪Fife Street Brewing - ‬6 min walk
  • ‪First Watch - ‬4 min walk
  • ‪Recovery Sports Grill - ‬2 min walk
  • ‪Black Sheep - ‬4 min walk
  • ‪Short Story Brewing Charleston - ‬6 min walk

About this property

Four Points by Sheraton Charleston

Hotel in Charleston with free airport shuttle and fitness centre
Four Points by Sheraton Charleston offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and 6 meeting rooms are available. Event space at this hotel measures 8719 square feet (810 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Four Points by Sheraton Charleston. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Charleston hotel is smoke free.

  • 1 building
  • 176 guestrooms or units
  • 12 levels
  • 8719 sq ft of conference space
  • 810 sq. m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points by Sheraton Charleston offers 176 accommodations with free newspapers and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenity
Courtyard by Marriott Charleston Downtown/Civic Center
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,000 reviews
The price is NZ$275
includes taxes & fees
22 Dec - 23 Dec
Courtyard by Marriott Charleston Downtown/Civic Center

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle
  • Parking on site (USD 12 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge
  • Recovery Sports Grill

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6 meeting rooms
  • 8,719 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Self-parking fee: USD 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charleston Sheraton
Four Points Charleston
Four Points Sheraton Charleston
Four Points Sheraton Hotel Charleston
Sheraton Charleston
Four Points Sheraton Charleston Hotel
Four Points by Sheraton Charleston Hotel
Four Points by Sheraton Charleston Charleston
Four Points by Sheraton Charleston Hotel Charleston

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Charleston?

Four Points by Sheraton Charleston offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Charleston?

As of 13 Dec 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Charleston on 21 Dec 2025 start from NZ$225.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Charleston?

Yep, Four Points by Sheraton Charleston has a self car park for USD 12.00 per night. A self car park is also available, for a fee.

Does Four Points by Sheraton Charleston have a pool?

Four Points by Sheraton Charleston has an indoor pool.

Is Four Points by Sheraton Charleston family-friendly?

You bet! With amenities such as a free airport shuttle and an indoor pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Four Points by Sheraton Charleston is a hit with families.

Does Four Points by Sheraton Charleston serve breakfast?

You bet, cooked-to-order brekkie is served daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at Four Points by Sheraton Charleston?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at Four Points by Sheraton Charleston?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Points by Sheraton Charleston?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Four Points by Sheraton Charleston?

No, pets are not allowed.

Reviews

Four Points by Sheraton Charleston Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 495 out of 1000 reviews
Rating 8 - Good. 285 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

Reviews

6/10 Okay

Alysia

Travelled with family
Disliked: Staff & service
Some of the front desk staff was extremely rude when handling a reservation issue. Instead of helping, they just repeatedly told the customer that they were wrong, even though they were not. The room smelled like garbage. The amenities were nice and the location was great.
Stayed 2 nights in Sep 2025

8/10 Good

Jeffrey

Stayed 1 night in Sep 2025

10/10 Excellent

Caren

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant view of the river. Nice restaurants.
Stayed 1 night in Sep 2025

8/10 Good

Gary, Wheeling

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

W. Keith

Travelled with family
Liked: Cleanliness, staff & service
The lack of coffee after breakfast hours. Cheap.
Stayed 1 night in Aug 2025

2/10 Terrible

kate

Disliked: Cleanliness, staff & service, property conditions & facilities
This is one of the worst hotels I’ve ever stayed in.
Stayed 1 night in Aug 2025

8/10 Good

MICHAEL, CINCINNATI

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristina

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the ideal spot for the multifest. Clean, courtesy.
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Charleston

I didnt think it was very clean, the carpet seems grosse.
Stayed 1 night in Aug 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities
The hotel was conveniently located in terms of walking distance to shops and restaurants. The facility was clean and quiet for the most part. The pool was a little cold and the water a bit cloudy. Since I booked through Expedia, I was unable to apply any of the discounts (AAA, AARP) that may have qualified. I know that is not the hotels policy but perhaps a discount on parking or meals could have been offered.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were very helpful and courteous. They made our stay more pleasant!
Stayed 1 night in Aug 2025

6/10 Okay

Cartell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great plus, crappy AC

It was nice and very convenient location, my only problem is the air conditioner in the room did not work. Our room stayed at 75° and the next morning when we grabbed our daughters duffle bag of clothes, it was soaked from the AC leaking
Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Dafanie

Liked: Amenities
Close to the hospital
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff, easy parking, great location and clean hotel!
Stayed 3 nights in Aug 2025

8/10 Good

Jennifer Layne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet clean room. The bed could have been more comfortable- but the staff was very helpful and friendly!
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable Four Points by Sheraton Experience!

I had a great stay! My room had a great view, clean and the bed was comfortable! Had great drinks at the bar from a wonderful bartender. I definitely will stay at another Four Points when the oportunity arises!
Stayed 2 nights in Jul 2025

2/10 Terrible

Sam

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Phillip

Very nice staff and the room was very clean
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Stayed 1 night in Jul 2025

10/10 Excellent

Albert, Jefferson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bars and restaurants. Parking garage next door that fit my F150. Safe to walk. Friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, clean room, in the heart of downtown, really convenient on-site parking. No-fuss, no-frills. Enjoyed my night’s sleep!
Stayed 1 night in Jul 2025

8/10 Good

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for an event. This hotel was convenient and clean. I would stay there again.
Stayed 1 night in Mar 2025

8/10 Good

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025