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Wyndham Garden Cross Lanes Charleston

Property class: 2.5

Photo gallery for Wyndham Garden Cross Lanes Charleston

Indoor pool
Lobby
Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)
Restaurant
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$186
includes taxes & fees
24 May - 25 May

Explore the area

View map
102 Racer Dr, Cross Lanes, WV, 25313
  • Place, Regal Nitro
    ‪19 min walk‬
  • Place, West Virginia Junior College-Charleston
    ‪2 min drive‬
  • Place, Mardi Gras Casino
    ‪2 min drive‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(93 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(78 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 King Bed

One-Bedroom Junior King Suite-Non-Smoking

  • Sleeps 3

King Room-Non-Smoking

  • Sleeps 3

King Room-Accessible-Non-Smoking

  • Sleeps 3

One-Bedroom King Suite-Non-Smoking

  • Sleeps 3

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

2 Queen Beds, Accessible Room, Non-Smoking

  • Sleeps 4

View all photos for Deluxe King Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe King Room

  • Sleeps 2

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About the area

Cross Lanes

Wyndham Garden Cross Lanes Charleston puts you in the centre of Cross Lanes, 1.7 km (1.1 mi) from Regal Nitro and 1.9 km (1.2 mi) from Mardi Gras Casino. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .For a drink, you can stop by the hotel's own lounge bar. Meeting rooms and a 24-hour business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 30-minute walk of this Cross Lanes hotel include West Virginia Junior College-Charleston and Kanawha County Public Library.

What's nearby

  • Regal Nitro - 19 min walk - 1.6 km
  • West Virginia Junior College-Charleston - 2 min drive - 2.5 km
  • Mardi Gras Casino - 2 min drive - 1.8 km
  • Charleston Coliseum & Convention Center - 11 min drive - 19.6 km
  • West Virginia State Capitol Building - 15 min drive - 24.4 km

Getting around

  • Charleston Station - 15 min drive
  • Charleston, WV (CRW-Yeager) - 20 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Tudor's Biscuit World - ‬12 min drive
  • ‪Golden Corral - ‬13 min walk
  • ‪Rio Grande - ‬9 min drive
  • ‪Cook Out - ‬14 min walk

About this property

Wyndham Garden Cross Lanes Charleston

Wyndham Garden Cross Lanes Charleston offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Barbecue grills, a vending machine, and an arcade/games room are also featured at the business-friendly Wyndham Garden Cross Lanes Charleston. Free self parking is available.

Smoking is allowed in designated areas at this Cross Lanes hotel.

  • 136 guestrooms or units
  • 2 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Games room or arcade
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with a safe and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

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Embassy Suites Charleston
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Restaurant
4.2 out of 5, Very good, 1,371 reviews
The price is NZ$218
includes taxes & fees
10 May - 11 May
Embassy Suites Charleston

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher in all accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 8 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Frequently asked questions

What is the cancellation policy at Wyndham Garden Cross Lanes Charleston?

Wyndham Garden Cross Lanes Charleston offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Garden Cross Lanes Charleston?

As of 28 Apr 2026, prices found for a 1-night stay for 2 adults at Wyndham Garden Cross Lanes Charleston on 24 May 2026 start from NZ$186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham Garden Cross Lanes Charleston?

Yep, Wyndham Garden Cross Lanes Charleston has a free self car park and free RV/bus/truck parking.

Does Wyndham Garden Cross Lanes Charleston have a pool?

Wyndham Garden Cross Lanes Charleston has an indoor pool. The pool is open 8 AM to 10:00 PM.

Is Wyndham Garden Cross Lanes Charleston family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Wyndham Garden Cross Lanes Charleston is a hit with families.

Does Wyndham Garden Cross Lanes Charleston serve breakfast?

Yep, guests give top marks to the free buffet brekkie here! Available daily from 6:00 AM to 9:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Wyndham Garden Cross Lanes Charleston?

No, Wyndham Garden Cross Lanes Charleston does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Garden Cross Lanes Charleston?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Wyndham Garden Cross Lanes Charleston?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Wyndham Garden Cross Lanes Charleston Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 333 out of 1005 reviews
Rating 8 - Good. 221 out of 1005 reviews
Rating 6 - Okay. 172 out of 1005 reviews
Rating 4 - Poor. 145 out of 1005 reviews
Rating 2 - Terrible. 134 out of 1005 reviews

7.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brayan

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Jan 2026

10/10 Excellent

Sarah, Portsmouth

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, food and clean rooms!
Stayed 2 nights in Dec 2025

6/10 Okay

Shawn

Stayed 1 night in Jan 2026

8/10 Good

Jessica

Stayed 2 nights in Jan 2026

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Dec 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities
Room was clean and staff was nice. The hotel could use a little refresh/update.
Stayed 1 night in Dec 2025

4/10 Poor

Madison

Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great,, the ladies at the front desk were so nice and they were so understanding and accommodating,, i have to also give a shout out the ladies in housekeeping were so nice and very accommodating in my lengthy stay and made it feel more as a stay with family than a stay at a hotel..thank you all for your hospitality and appreciation of your customers,
Stayed 2 nights in Dec 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable. Well stocked. Great staff.
Stayed 1 night in Dec 2025

2/10 Terrible

Kia

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We only stayed so our son could play in the pool with his cousins. The pool was closed with no telling of when it would be open again. The light around the mirror did not work, you only had a buzzing overhead light like you stopped at a gas station bathroom. And this is also a pet friendly hotel....with that being said there was dog poop in the middle of the hall way from shortly after the pool incident til after we went to check out the next morning. Dont plan on staying here again unless the pool is open.....then yet again maybe not since there is other hotels with pools.
Stayed 1 night in Dec 2025

4/10 Poor

Grace

Travelled with partner
Disliked: Amenities, property conditions & facilities
Staff support was unusual, inattentive front desk staff and hovering, overly-personal staff at the Bar and Grille. Also, I was locked out of my room one and needed to get qa new key cards. I had several ongoing key-card issues following this. I was also very disappointed that the pool was out of order, and this was not shared with us until arrival time.
Stayed 2 nights in Dec 2025

4/10 Poor

Denise

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We arrived early and asked if we could check-in early (2 hours), and were told "yes" for $50.00. We did not check-in early. Really I have never heard of being charged extra for an early check-in. I could understand if we were waiting on a room to be cleaned, but there wasn't a car in the parking lot. We won't stay ay the Wyndham again because of this.
Stayed 1 night in Jan 2026

2/10 Terrible

Brent D

Travelled with family and small children
Disliked: Amenities
All advertised amenities were not available. The only reason we picked to stay at this hotel was because of the beautiful tropical indoor pool. However we arrived, changed and walked down to the pool only to find a sign that said the pool was closed for maintenance. We were not made aware of that when we booked or checked in. Anytime an advertised amenity is not avaliable especially such a big selling point for a hotel in the winter any and all websites that it is advertised on should be updated to reflect that information. My grandchildren were disappointed and had I known before I booked this eould not have been the hotel I picked. I will never stay at this hotel again jn any state.
Stayed 1 night in Jan 2026

6/10 Okay

Juanita

Stayed 2 nights in Dec 2025

8/10 Good

Darrell

Stayed 3 nights in Dec 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful. Breakfast was good. Privacy was well respected
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Everything was good. Descent breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. The rooms were clean.
Stayed 1 night in Dec 2025

6/10 Okay

Mary

Just okay
Stayed 1 night in Dec 2025

10/10 Excellent

Anastaisha

Liked: Cleanliness, amenities
Room was clean! Everything was amazing, staff was very friendly! 10/10 experience ❤️
Stayed 2 nights in Dec 2025

2/10 Terrible

joakima

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was an absolute terrible experience. They rented us a room knowing the hot water tank has been broken for certain rooms my room was 225. They sent the maintenance person out which was the housekeeper. After an hour waiting she showed up and told us we will switch rooms to many problems in our room. Cool we swap rooms, hot water worked for 10 minutes then cold shower again. Witch made us miss a luch appointment we had. And everytime we left the room our key quit working , they blame the key fob. And cell phones , that was not the case there stuff is just broken , toilet wouldnt flush and just started running in the floor but no plunger , they staff was nice except the one older lady on nights , she needs to work from home. I will never stay at this location again
Stayed 3 nights in Dec 2025

4/10 Poor

Damion

Business traveller
Staff was pleasant (front desk rep) the carpets throughput the hallways were dinghy the bed was uncomfortable the furniture in the room wad outdated the lobby and the pool was nice especially the pool setup even though it was out of order the stay wasn't worth the price
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was fun, the rooms had beds that were comfy and the whole place was comfy and clean and the elevator was fun. The elevator and buttons were the highlight and the breakfast was yummy and we loved the breakfast attendant. -my 6 year old who dreams of being a YouTube hotel reviewer.
Stayed 2 nights in Dec 2025

10/10 Excellent

Morgan

Stayed 1 night in Dec 2025

8/10 Good

Rebecca

Stayed 1 night in Dec 2025