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Hilton Garden Inn Charlotte/Ayrsley

3.0 star property
Hotel in Charlotte with 24-hour fitness centre and 24-hour front desk

Photo gallery for Hilton Garden Inn Charlotte/Ayrsley

Lobby
Indoor pool
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Hot tub
The current price is NZ$207
includes taxes & fees
13 Sept - 14 Sept

Explore the area

View map
1920 Ayrsley Town Blvd, Charlotte, NC, 28273
  • Topgolf
    ‪2 min drive‬
  • Charlotte Premium Outlets
    ‪4 min drive‬
  • Carowinds Theme Park
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Designer toiletries
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Evolution two queen bed room

In-room safe, desk, laptop workspace, iron/ironing board

Evolution two queen bed room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Designer toiletries
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Designer toiletries
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Designer toiletries
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Drinks & Snacks)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Jr Ste Evolution Room

Non-Smoking | Living area

1 King Jr Ste Evolution Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Designer toiletries
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite, One King Bed

One Bedroom Suite, One King Bed | Living area

One Bedroom Suite, One King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Bathrobes
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Designer toiletries
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Designer toiletries
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Bathroom

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Bathrobes
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Evolution one king room

In-room safe, desk, laptop workspace, iron/ironing board

Evolution one king room

8.8 out of 10
Excellent
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Designer toiletries
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Charlotte

At Hilton Garden Inn Charlotte/Ayrsley, you'll be 9.3 km (5.8 mi) from Carowinds Theme Park and 13.3 km (8.3 mi) from Charlotte Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Great American Grill, is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and Hot tub. 5000 square feet (465 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. .Attractions within a 10-minute drive of this 3-property class Charlotte hotel include Charlotte Premium Outlets and Billy Graham Library.

What's nearby

  • Topgolf - 2 min drive - 3.3 km
  • Charlotte Premium Outlets - 4 min drive - 6.7 km
  • Carowinds Theme Park - 6 min drive - 5.6 km
  • Billy Graham Library - 8 min drive - 8.5 km
  • SouthPark Mall - 14 min drive - 13.6 km

Getting around

  • Arrowood Station - 8 min drive
  • Charlotte Station - 20 min drive
  • Charlotte-Douglas International Airport (CLT) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • McDonald's
  • ‪Subway - ‬9 min walk
  • ‪Circle K - ‬6 min walk
  • ‪Taco Bell - ‬12 min walk

About this property

Hilton Garden Inn Charlotte/Ayrsley

Hotel in Charlotte with 24-hour fitness centre and 24-hour front desk
Hilton Garden Inn Charlotte/Ayrsley offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. The business-friendly Hilton Garden Inn Charlotte/Ayrsley also features a vending machine, a fireplace in the lobby, and laundry facilities. Self parking is free.

  • 120 guestrooms or units
  • 4 levels
  • Conference rooms
  • 5000 sq ft of conference space
  • 465 sq. m of conference space
  • Built in 2008
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Fireplace in lobby
  • ATM
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Garden Inn Charlotte/Ayrsley offers 120 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, bathrobes and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 16 2025 to December 31 2025 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 10.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Charlotte/Ayrsley
Hilton Garden Inn Hotel Charlotte/Ayrsley
Hilton Garden Inn Charlotte/Ayrsley Hotel Charlotte
Hilton Garden Inn Charlotte/Ayrsley Hotel
Hilton Garden Inn Charlotte/Ayrsley Charlotte
Hilton Garn CharlotteAyrsley
Hilton Charlotte Ayrsley
Hilton Garden Inn Charlotte/Ayrsley Hotel
Hilton Garden Inn Charlotte/Ayrsley Charlotte
Hilton Garden Inn Charlotte/Ayrsley Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Charlotte/Ayrsley?

Hilton Garden Inn Charlotte/Ayrsley offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Charlotte/Ayrsley?

As of 14 Aug 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Charlotte/Ayrsley on 13 Sept 2025 start from NZ$207.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Charlotte/Ayrsley?

Yep, Hilton Garden Inn Charlotte/Ayrsley has a free self car park.

Does Hilton Garden Inn Charlotte/Ayrsley have a pool?

Hilton Garden Inn Charlotte/Ayrsley has an indoor pool. The pool is open 6 AM to 10 PM. The swimming pool will be unavailable from January 16 2025 to December 31 2025 (dates subject to change).

Does Hilton Garden Inn Charlotte/Ayrsley serve breakfast?

You bet, cooked-to-order breakfast is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Charlotte/Ayrsley?

No, Hilton Garden Inn Charlotte/Ayrsley does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Charlotte/Ayrsley?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hilton Garden Inn Charlotte/Ayrsley?

Check-in begins at 3:00 PM. Check-out time is noon.

Hilton Garden Inn Charlotte/Ayrsley Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1001 reviews
Rating 8 - Good. 264 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kehmia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Shelly

Travelled with partner
Front desk staff (wish I knew her name) was super kind and sweet. She was multitasking with check-ins and phones and she smiled through it all! She handled it all!!
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely will stay again! Great hotel in a great area!
Stayed 2 nights in May 2025

10/10 Excellent

Gabner, Windsor

Stayed 2 nights in May 2025

10/10 Excellent

Gabner, Windsor

Liked: Amenities
The staff was very accommodating I plan on staying here in the near future
Stayed 1 night in May 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and fun
Stayed 1 night in Apr 2025

4/10 Poor

Oasis

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The bathroom toilet was old dingy and dirty. I’ve never seen a toilet look like that at this particular Hilton property and I’ve stayed there multiple times. The shower heads need to be replaced.
Stayed 1 night in May 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend. Very quiet and peaceful
Stayed 1 night in May 2025

2/10 Terrible

Frances

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Shocking nasty dirty rooms, furnishings & fixture.

Once you pass the common area look out! HORRIBLE MUSTY, DIRTY DOG Smelling One Bedroom Suite. Carpeting & furniture smelled so bad we got extra blankets to cover it all. We had blankets covering the carpet also. Never removed our shoes unless in bed. Old worn out fixtures, no working ice makers on the 3rd OR 4th floors. Never checked the 2nd floor. Ripped blinds, broke faucet, dirty mold ridden shower tile. I could go on but I think this says enough. 10,000 points given they feel is "great gesture" for our inconvenience. They did offer a different room but we also looked at other rooms the cleaning ladies were cleaning and they appeared the same😪 SHOCKING for a Hilton Property... We usually stay Marriott but were here with others on business so we booked Hilton... Never again. This was the worst Hilton property we've EVER stayed at out of probably 10 times staying at Hilton in our 35 years of marriage. We did get a late check out after begging becauseour businesstraining went over a bit, "for $70" and left at 3:00. Very upsetting for a Hilton Property.
Toilet paper holder
Dresser
Shades
Stayed 2 nights in Apr 2025

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff, and GREAT area with plenty of options!
Stayed 2 nights in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Felt very safe and slepr
Stayed 1 night in Apr 2025

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The parking was the best
Stayed 1 night in Apr 2025

4/10 Poor

Jason

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and very convenient to shopping and dining
Stayed 1 night in Apr 2025

10/10 Excellent

Corey

Stayed 2 nights in Apr 2025

6/10 Okay

Esse

Travelled with family
Liked: Property conditions & facilities
Well kept property and entrance area. Location is quiet and accessible to shopping centers and interstate.
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful in the hotel and room, only downside was the pool and hot tub were closed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Toby

Liked: Cleanliness
Disliked: Staff & service, room comfort

Disappointed

the bed was very uncomfortable! The bathtub smelled like fish. The pillows were so flat, my back and neck still hurt. The lady at the front desk was rude. I’ve never been so disappointed in a Hilton hotel. Worst birthday stay ever.
Stayed 2 nights in Mar 2025

4/10 Poor

Brittany

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Wouldn’t recommend

Bathroom was not deep cleaned before our arrival, baseboards in bathroom were dirty and hair was on floor. Shower looked more like a gym or pool shower. Ac unit had a mildew smell. Tv would flicker every few seconds. Room keys didn’t work on second day. On check out day an employee opened the door to our suite without knocking, luckily the latch was closed so the door didn’t fully open, this happened at 10 am and check out wasn’t until 12. Pool and spa were too low in water to properly run (we are owners of a pool company). Spa water was stagnant. Lobby area was the most appealing area of the hotel. We are frequent travelers and we have stayed in much more cost efficient hotels and have never had any issues.
Stayed 2 nights in Mar 2025

8/10 Good

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I give the hotel a 7/10. I work in customer service and I have experience in housekeeping. The server at the breakfast area was exceptionally great with me and my boys. Mrs Rose was very loving and delightful. I had an issue with my key card and the lady at the desk Friday 3/21/25 morning seemed to very annoyed with me asking for a new card. I had the same issue with the key card Saturday and the lady working was very nice and helpful as she stated that it was a system issue that everyone was having. The room overall was clean, my only issue was hair in the shower. I do my own cleaning anyway. I would highly recommend a friend stay at this location.
Stayed 3 nights in Mar 2025

8/10 Good

Jawaan

Travelled with partner
Liked: Staff & service
Initially I enjoyed the intro however our first room was very unclean. We went to switch our rooms which was unsuccessful at first. After a long travel we had to wait to get into our new room which was a hassle in itself. Mike hotel staff walked into a disaster of a shift and we felt bad for him as it wasn’t his fault and he really was trying to accommodate us as much as possible. We eventually had no choice due to being very tired we went back to our room 421. The bathroom like I said was unkempt to say the least. The next morning we were upgraded to a presidential suite and a breakfast voucher for the inconvenience but to be honest I want a refund for that deplorable room we were given. That isn’t Hilton like what should have happened was to be charged for one night as no guest should have to stay in a filthy room after notifying your staff. I appreciate the upgrade but for the price I feel like we were given bare minimum compensation.
Stayed 2 nights in Mar 2025