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JW Marriott Charlotte

Property class: 4.5

Photo gallery for JW Marriott Charlotte

Outdoor pool
Lobby
Rooftop bar, poolside views, open daily
View from property
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning
The current price is NZ$530
includes taxes & fees
24 May - 25 May

Explore the area

View map
600 S College St, Charlotte, NC, 28202
  • Place, Charlotte Convention Center
    ‪3 min walk‬
  • Place, NASCAR Hall of Fame
    ‪5 min walk‬
  • Place, Bank of America Stadium
    ‪6 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

City view

Room, 1 King Bed

9.6 out of 10
Exceptional
(73 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

City view

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(15 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed with Sofa bed, Corner

7.8 out of 10
Good
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

City view

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed with Sofa bed, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, City View

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Concierge Level Room, 1 King Bed, Skyline View

City view

Concierge Level Room, 1 King Bed, Skyline View

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Concierge Level Room, 2 Queen Beds

City view

Concierge Level Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Concierge Level Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Concierge Level Room, 1 King Bed with Sofa bed, Corner

7.0 out of 10
Good
(2 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Suite, 1 Bedroom

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Concierge Level Suite, 1 Bedroom

  • City view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Charlotte

A luxury stay in the heart of Charlotte awaits you at JW Marriott Charlotte. Within just a 10-minute stroll, you'll find Charlotte Convention Center and Queen City Quarter. Highlights at this Art Deco hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, facials and mani/pedis. The steakhouse, Dean's Italian Steakhouse, is open for breakfast, lunch and dinner. Aura Rooftop Lounge is the hotel's own rooftop bar. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning full breakfast is served between 6:00 AM and 10:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4.5-property class Uptown Charlotte hotel include NASCAR Hall of Fame and Bank of America Stadium.

What's nearby

  • Charlotte Convention Center - 3 min walk - 0.3 km
  • NASCAR Hall of Fame - 5 min walk - 0.4 km
  • Bank of America Stadium - 6 min walk - 0.6 km
  • Queen City Quarter - 8 min walk - 0.7 km
  • Spectrum Center - 10 min walk - 0.9 km

Getting around

  • Stonewall Station - 2 min walk
  • Charlotte Station - 7 min drive
  • Charlotte-Douglas International Airport (CLT) - 10 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Night Swim Coffee - ‬5 min walk
  • ‪Amélie’s French Bakery - Uptown - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Dean's Italian Steakhouse - ‬1 min walk

About this property

JW Marriott Charlotte

JW Marriott Charlotte offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The luxury JW Marriott Charlotte also features a vending machine, a garden, and concierge services. For a fee, parking is available.

This Art Deco Charlotte hotel is smoke free.

  • 1 building
  • 381 guestrooms or units
  • 21 levels
  • 2 dining venues
  • Built in 2021
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
JW Marriott Charlotte offers 381 air-conditioned accommodations with a safe and complimentary bottles of water. Tempur-Pedic beds feature down duvets and premium bedding. LED televisions come with premium digital channels and first-run films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 50 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Aura Rooftop Lounge
  • Caroline's Oyster Bar
  • Dean's Italian Steakhouse

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • High chair
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Garden

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 21 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run films
  • IPod dock
  • LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Destination fee: USD 28.31 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 40 for adults and USD 10 to 20 for children
  • Fee for in-room wireless Internet: USD 14.00 per day (rates may vary)
  • Valet parking fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Charlotte Hotel
JW Marriott Charlotte Charlotte
JW Marriott Charlotte Hotel Charlotte

Frequently asked questions

What is the cancellation policy at JW Marriott Charlotte?

JW Marriott Charlotte offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Charlotte?

As of 30 Apr 2026, prices found for a 1-night stay for 2 adults at JW Marriott Charlotte on 24 May 2026 start from NZ$530, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Charlotte?

Yep, JW Marriott Charlotte has covered valet parking for USD 50 per night.

Is there a spa on site at JW Marriott Charlotte?

Yep, there is an onsite spa at JW Marriott Charlotte. You'll enjoy services like facials.

Does JW Marriott Charlotte have a pool?

JW Marriott Charlotte has an outdoor pool.

What luxury perks are available at JW Marriott Charlotte?

JW Marriott Charlotte features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with Tempur-Pedic beds and premium bedding.

What makes JW Marriott Charlotte a romantic place to stay?

Poolside dining and couples dining, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at JW Marriott Charlotte.

Is JW Marriott Charlotte family-friendly?

You bet! With amenities such as an outdoor pool, as well as highchairs and children's books in the guestrooms, it's no surprise that JW Marriott Charlotte is a hit with families.

Does JW Marriott Charlotte serve breakfast?

Yeah, full breakfast is on offer daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at JW Marriott Charlotte?

No, JW Marriott Charlotte does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Charlotte?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Charlotte?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at JW Marriott Charlotte?

No, only service animals are allowed.

JW Marriott Charlotte Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 806 out of 1006 reviews
Rating 8 - Good. 102 out of 1006 reviews
Rating 6 - Okay. 56 out of 1006 reviews
Rating 4 - Poor. 14 out of 1006 reviews
Rating 2 - Terrible. 28 out of 1006 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Shannon

Stayed 1 night in Jan 2026

10/10 Excellent

Wentiers

Stayed 3 nights in Jan 2026

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Room was spotless! Everyone was so nice
Stayed 1 night in Jan 2026

10/10 Excellent

JoAnne

Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Stayed 1 night in Jan 2026

10/10 Excellent

Reed

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Everything was absolutely beautiful and amazing.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mario

Stayed 1 night in Jan 2026

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
April (Front Desk), Was very welcoming at check in...I appreciated the warm acknowledgement! I'll return to the hotel for future stays when visiting Charlotte, NC. Sean Merritt
Stayed 1 night in Jan 2026

2/10 Terrible

Suzy

Liked: Cleanliness
Disliked: Staff & service, amenities
Valet is a nightmare from the first day. They lost our car and I had to go up with them after 30 minutes to try and find it. I finally found it. They apologized and said that they wouldn’t charge us for the issues. I literally just got charged the full amount. They also said they would give us points for the issue and I haven’t been able to reach management to confirm since we left. I emailed them to call me and still no call. We finally got our car back after 45 minutes and me physically finding it and demanding they bring up all the Kia keys so I could finally leave.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mary

Stayed 2 nights in Jan 2026

10/10 Excellent

Tarhran

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel experience of had in a long time! The service, the decor and the ambiance were perfect. Thank you!
Stayed 2 nights in Jan 2026

10/10 Excellent

Kirsten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, hospitality top notch, and food was excellent. I appreciated the complimentary champagne for a special occasion and assistance with bags. More vegan options would be appreciated.
Stayed 1 night in Jan 2026

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most friendly and respectful staff I have ever encountered. Beautiful building nice gym
Stayed 4 nights in Jan 2026

10/10 Excellent

Caroline

Stayed 1 night in Dec 2025

10/10 Excellent

Frankie

Stayed 1 night in Jan 2026

10/10 Excellent

Nichelle, Chicago

Stayed 1 night in Jan 2026

10/10 Excellent

Clinton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From check in to check out it was a 5 star experience. We used to live in Charlotte and this is a new hotel since we’ve been there so first stay. My wife is very picky about hotels and this is going to be our go-to anytime in area again. Spotless room very spacious and such a comfortable bed. We wanted to extend our stay but had to get home. Restaurants in hotel also have amazing food and the hospitality is top notch. We went to a panthers game and otherwise just wanted to stay on property. Can’t wait to go back when have more time to enjoy property.
Stayed 1 night in Jan 2026

10/10 Excellent

Penney

Stayed 1 night in Jan 2026

10/10 Excellent

Troy

Stayed 2 nights in Jan 2026

10/10 Excellent

Kahtalia

Stayed 1 night in Jan 2026

10/10 Excellent

Christayne

Stayed 2 nights in Jan 2026

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very kind, professional, and helpful. The property was fantastic. The room was very clean and comfortable with plenty of space. Dinning was excellent.
Stayed 3 nights in Jan 2026

10/10 Excellent

Shibayle

Stayed 1 night in Jan 2026