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JW Marriott Charlotte

4.5 star property
Art Deco hotel with 2 restaurants and full-service spa

Photo gallery for JW Marriott Charlotte

Outdoor pool
LED TV, iPod dock, first-run films
View from property
Rooftop bar, poolside views, open daily
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Room service
  • Housekeeping
The current price is NZ$516
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
600 S College St, Charlotte, NC, 28202
  • Charlotte Convention Center
    ‪3 min walk‬
  • Bank of America Stadium
    ‪6 min walk‬
  • Spectrum Center
    ‪10 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Room, 1 King Bed (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Room, 1 King Bed with Sofa bed, Corner

7.8 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Room, 1 King Bed (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

City view

Room, 1 King Bed

9.6 out of 10
Exceptional
(63 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

City view

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Room, 1 King Bed with Sofa bed, Corner

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 1 King Bed with Sofa bed, Corner

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Concierge Level Room, 1 King Bed with Sofa bed, Corner

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Down duvet
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

City view

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Concierge Level Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Concierge Level Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Dining table
LED TV
  • 73 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 1 King Bed, Skyline View

City view

Concierge Level Room, 1 King Bed, Skyline View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Dining table
LED TV
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 2 Queen Beds

City view

Concierge Level Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Charlotte

A luxury stay in the heart of Charlotte awaits you at JW Marriott Charlotte. Within just a 10-minute stroll, you'll find Charlotte Convention Center and Queen City Quarter. Highlights at this Art Deco hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, facials and mani/pedis. The steakhouse, Dean's Italian Steakhouse, is open for breakfast, lunch and dinner. Aura Rooftop Lounge is the hotel's own rooftop bar. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning full breakfast is served between 6:00 AM and 10:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4.5-property class Uptown Charlotte hotel include NASCAR Hall of Fame and Bank of America Stadium.

What's nearby

  • Charlotte Convention Center - 3 min walk - 0.3 km
  • NASCAR Hall of Fame - 5 min walk - 0.4 km
  • Bank of America Stadium - 6 min walk - 0.6 km
  • Queen City Quarter - 8 min walk - 0.7 km
  • Spectrum Center - 10 min walk - 0.9 km

Getting around

  • Stonewall Station - 2 min walk
  • Charlotte Station - 7 min drive
  • Charlotte-Douglas International Airport (CLT) - 10 min drive

Restaurants

  • ‪Latta Arcade - ‬6 min walk
  • ‪Dean's Italian Steakhouse - ‬1 min walk
  • ‪SoCo - Westin Lobby Bar - ‬1 min walk
  • Starbucks
  • ‪Mellow Mushroom - ‬7 min walk

About this property

JW Marriott Charlotte

Art Deco hotel with 2 restaurants and full-service spa
JW Marriott Charlotte offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The luxury JW Marriott Charlotte also features a vending machine, a garden, and concierge services. For a fee, parking is available.

This Art Deco Charlotte hotel is smoke free.

  • 1 building
  • 381 guestrooms or units
  • 21 levels
  • 2 dining venues
  • Built in 2021
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
JW Marriott Charlotte offers 381 air-conditioned accommodations with iPod docking stations and a safe. Tempur-Pedic beds feature down duvets and premium bedding. LED televisions come with premium digital channels and first-run films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. The spa is open daily.

Languages

American (Sign language), Chinese (Mandarin), English, French, Hungarian, Japanese, Spanish

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The price is NZ$322
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 48 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Aura Rooftop Lounge
  • Caroline's Oyster Bar
  • Dean's Italian Steakhouse

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • Highchair
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Garden

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 21 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run films
  • IPod dock
  • LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 40 for adults and USD 10 to 20 for children
  • Fee for in-room wireless Internet: USD 14.00 per day (rates may vary)
  • Valet parking fee: USD 48 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Charlotte Hotel
JW Marriott Charlotte Charlotte
JW Marriott Charlotte Hotel Charlotte

Frequently asked questions

What is the cancellation policy at JW Marriott Charlotte?

JW Marriott Charlotte offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Charlotte?

As of 14 Aug 2025, prices found for a 1-night stay for 2 adults at JW Marriott Charlotte on 31 Aug 2025 start from NZ$474.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Charlotte?

Yep, JW Marriott Charlotte has covered valet parking for USD 48 per night.

Is there a spa on site at JW Marriott Charlotte?

Yep, there is an onsite spa at JW Marriott Charlotte. You'll enjoy services like facials.

Does JW Marriott Charlotte have a pool?

JW Marriott Charlotte has an outdoor pool.

What luxury perks are available at JW Marriott Charlotte?

JW Marriott Charlotte features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with Tempur-Pedic beds and premium bedding.

What makes JW Marriott Charlotte a romantic place to stay?

Poolside dining and couples dining, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at JW Marriott Charlotte.

Is JW Marriott Charlotte family-friendly?

You bet! With amenities such as an outdoor pool, as well as highchairs and children's books in the guestrooms, it's no surprise that JW Marriott Charlotte is a hit with families.

Does JW Marriott Charlotte serve breakfast?

Yeah, full breakfast is on offer daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at JW Marriott Charlotte?

No, JW Marriott Charlotte does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Charlotte?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Charlotte?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at JW Marriott Charlotte?

No, only service animals are allowed.

JW Marriott Charlotte Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 690 out of 864 reviews
Rating 8 - Good. 88 out of 864 reviews
Rating 6 - Okay. 49 out of 864 reviews
Rating 4 - Poor. 15 out of 864 reviews
Rating 2 - Terrible. 22 out of 864 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great staff, great amenities, great location.
Stayed 1 night in May 2025

10/10 Excellent

Linda, Kirkland

Stayed 1 night in May 2025

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and location. The one way road in front of hotel has been shifted from 3 lanes to 2 and it is really hard for staff to get cars in and out because traffic backs up. A city issue. The lighting in the rooms is really dim, especially at night. We had a great visit, though, and would definitely come back!!
Stayed 2 nights in May 2025

10/10 Excellent

Opal

Stayed 1 night in May 2025

10/10 Excellent

Tashana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The cleanliness was questionable
Stayed 2 nights in May 2025

10/10 Excellent

Sergiu, DULUTH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Stayed 1 night in Apr 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Devan

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t appreciate the service from the staff but love the hotel.
Stayed 2 nights in May 2025

6/10 Okay

MARK

Stayed 1 night in May 2025

10/10 Excellent

Jennifer Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet and clean, the staff was very friendly
Stayed 2 nights in May 2025

10/10 Excellent

Franklin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at JW Marriott in North Carolina was truly exceptional, thanks to the amazing staff. From the moment we checked in, Clarisse provided outstanding service, she was professional, kind, and went above and beyond to make sure we were comfortable, even walking us to the elevator. In the Executive Lounge, Amelia welcomed us warmly, making us feel right at home. Her friendly demeanor and willingness to chat added a personal touch that was much appreciated. When our flight was canceled due to a storm, we rebooked with the hotel and arrived around midnight. To our surprise, Clarisse greeted us again with the same genuine smile and top-notch service, truly remarkable! On our way out, Jaylen helped us with our luggage and was incredibly polite and kind. Kudos to JW Marriott for an exceptional team that truly knows how to make guests feel valued and welcome. We look forward to returning!
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Stayed 1 night in May 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Jamir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kristin

Travelled with family
T
Stayed 3 nights in May 2025

10/10 Excellent

Ayesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay, we’ll be back!

Beautiful accommodations and friendly service!
Stayed 1 night in May 2025

10/10 Excellent

Velva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay.
Stayed 1 night in May 2025

10/10 Excellent

Farzaneh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the JW Marriott Charlotte was fantastic! The property is beautifully maintained—very clean, modern, and well-designed. The staff was incredibly friendly and helpful throughout our visit. We arrived early in the morning around 8 AM, and to our surprise and appreciation, they allowed us to check in right away. That kind of service really made a difference after a long trip. Highly recommend this hotel for anyone looking for comfort, convenience, and top-tier hospitality in Charlotte!
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible property

I have not been in such a well run hotel in a while
Stayed 2 nights in Apr 2025

10/10 Excellent

Gregory, Asheville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best steakhouses in a hotel I’ve ever come across
Stayed 1 night in Apr 2025

10/10 Excellent

Chenchula

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great location to be able to walk to the Nascar museum, parks, and great restaurants. There was a half eaten piece of bread from the previous guest under the nightstand.
Stayed 1 night in Apr 2025

10/10 Excellent

brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were in town for one evening and very much enjoyed our stay. Our check-in from valet parking until we entered our room was seamless. Room was spotless, bathroom was well appointed. Overall great experience.
Stayed 1 night in Apr 2025