4.5 out of 5

"We booked the Hotel Online, arrived early and no problems getting into the room. We even got an upgrade to a lovely Apartment Suite with a fabulous vi ... " More

By a verified traveller on Wed 22 Aug 2018

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Hotel Description

Scenic Suites Queenstown puts you in the heart of Queenstown, within just a 10-minute stroll of popular attractions like Lake Wakatipu and Queenstown Gardens. Highlights at this ski hotel include a restaurant, free self parking, and a bar/lounge.

Flat-screen TVs with satellite channels are featured in all 84 rooms, and you can enjoy free WiFi, free weekday newspapers, and hairdryers. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and free toiletries.

This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk, and dry cleaning/laundry services. Other amenities include laundry facilities and ski storage. Buffet breakfast is available daily between 6 AM and 9:30 AM.

Attractions within a 10-minute drive of this 4-star Queenstown hotel include Skyline Gondola and Shotover Jet.

Two Bedroom Suite (Non Lake View)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Double Room (Non Lake View)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

One Bedroom Suite (Non Lake View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Scenic Suites Queenstown ratings based on 237 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Scenic Suites Queenstown

Everyone (112) Couples (92) Family (33)
5 out of 5
Good room, great location close to everything, great stay.

Posted by , from Southland on 27 Sep 2018

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Comment from Hotel Management

12 Dec 2018 by Hotel Manager

Good Afternoon LEVEL7,Thank you for taking the time to rate Scenic Suites Queenstown online, We do hope to see you in fantastic Queenstown sometime very soon, Kind Regards

4 out of 5
very nice stay but room service was misleading and not up top the standard of such a nice place

Posted by on 23 Sep 2018

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Comment from Hotel Management

12 Dec 2018 by Hotel Manager

Good Afternoon, Thank you for taking the time to rate Scenic Suites Queenstown online, We do hope to see you in fantastic Queenstown sometime very soon, Kind Regards

4 out of 5
Amazing sized suites. Excellent location. Could be cleaner.

Posted by on 19 Sep 2018

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Comment from Hotel Management

12 Dec 2018 by Hotel Manager

Good Afternoon Wil, Thank you for taking the time to rate Scenic Suites Queenstown online, We do hope to see you in fantastic Queenstown sometime very soon, Kind Regards

5 out of 5
Had a great stay. And had all that I needed . Not far from town Centre.

Posted by on 9 Sep 2018

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Comment from Hotel Management

12 Dec 2018 by Hotel Manager

Good Afternoon, Thank you for taking the time to rate Scenic Suites Queenstown online, We do hope to see you in fantastic Queenstown sometime very soon, Kind Regards

5 out of 5
We had a nice three day stay. The rooms are very cosy and the heating keeps it nice and warm. We were surprised how spacious it was. Great kitchen facilities so we could cook our meals. With kids this was a huge plus. Only a short stroll to all the action.

Posted by , from Australia on 8 Sep 2018

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Comment from Hotel Management

12 Dec 2018 by Hotel Manager

Good Afternoon Karla, Thank you for taking the time to rate Scenic Suites Queenstown online, We do hope to see you in fantastic Queenstown sometime very soon, Kind Regards

5 out of 5

Excellent Hotel In the Heart Of Town

Pros: It was a lovely Hotel clean tidy and close to town for a short walk in to the township.
Cons: Think you have it all under control.
Location: Close to town and pubs and clubs. Great location.
We booked the Hotel Online, arrived early and no problems getting into the room. We even got an upgrade to a lovely Apartment Suite with a fabulous view which we really appreciated. The staff were great the Lobby Eating place by the fire was lovely for a relaxed time. Beds very comfortable. Parking was a bonus and plenty of space... Will be back when we can. Thanks heaps guys.....

Posted by , from Waimate on 22 Aug 2018

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Comment from Hotel Management

31 Aug 2018 by Sunil Siraboina Hotel Manager

Good Afternoon Nicola, Thank you for taking the time to do a 5 star rating and such a wonderful review of Scenic Suites Queenstown online. We do hope to see you in fantastic Queenstown sometime very soon, Kind Regards

2 out of 5
Stayed for 3 nights. 1) Hard to find check in and a park nearby (came in the back entrance once we saw a small reception sign. Had to move road cones to park before checking in. 2) both beds had the top sheet not tucked in at the foot of the bed. Quite uncomfortable. (Never ever had that anywhere around the world after 40 years of travel) ! 3) Came back to hotel around 6pm on day 2 to find the balcony door wide open and the room freezing. 4). Lift tags took a few swipes to work and the lift was "clunky" ie seemed like it needed servicing ! Thanks.

Posted by on 2 Jul 2018

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Comment from Hotel Management

11 Jul 2018 by Sunil Siraboina Hotel Manager

Good Afternoon, Thank you for taking the time to review and rate Scenic Suites Queenstown online, Unfortunately we haven't met your expectations and we apologise for that, We have noted your concerns which will be reviewed internally, please do not hesitate to contact us if you wish to discuss further. Kind Regards

4 out of 5
The staff were very helpful and obliging when assistance was requested. Convenient location.

Posted by , from Gosford NSW on 23 May 2018

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Comment from Hotel Management

30 May 2018 by Sunil Siraboina Hotel Manger

Good Afternoon Abby,Thank you for taking the time to review and rate Scenic Suites Queenstown online, We do hope to see you in fantastic Queenstown sometime very soon, Kind Regards

5 out of 5
Great staff. Comfortable room and bed. Great facilities with good shower pressure. Free guest laundry.

Posted by , from Timaru New Zealand on 6 Apr 2018

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Comment from Hotel Management

17 Apr 2018 by Sunil Siraboina Hotel Manager

Dear Katrina, Thank you for your positive rating and a great Feedback. We appreciate it. Kind Regards

4 out of 5

Our recent stay.

Pros: Closeness to town. The staff were friendly.
Cons: As mentioned, the overall condition of the room needs upgrading.
The room was quite - set back from the main road. It was an easy stroll to town - 5 minutes downhill. Rooms closer to the main road could probably experience road noise. Unfortunately, the room condition was " rather tired" and it needs a complete make over.

Posted by , from ChCh NZ on 29 Mar 2018

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Comment from Hotel Management

3 Apr 2018 by Sunil Siraboina ( Hotel Manager )

Dear Mark, Thank you for taking the time to review and rate Scenic Suites Queenstown online, Sorry to hear the tired rooms from your perspective, I can assure you we have planned refurbishment of all our suites starting this April. We do hope to see you in fantastic Queenstown sometime very soon, Kind Regards

About the Scenic Suites Queenstown

Location 27 Stanley Street, Queenstown, 9300

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour or ticket assistance, ski equipment storage, and laundry facilities are also featured at the eco-friendly Scenic Suites Queenstown. Free self parking is available. This 4-star Queenstown hotel is smoke free.

  • 84 guestrooms or units
  • 3 levels
  • Built in 2001
  • Dining venue
  • Bar or lounge
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (7.1 km / 4.4 mi)
  • Parking: Free self parking

Room Amenities

Scenic Suites Queenstown offers 84 forms of air-conditioned accommodation with minibars and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower, a complimentary bathrobe, complimentary toiletries and a hairdryer. This Queenstown hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9:30 AM.

Hillside Brasserie – On-site restaurant. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time ends at 10 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Group Booking Policy: For bookings of more than 5 rooms or 10 guests traveling together, this property charges 100% of the full cost of stay 30 days in advance of arrival. Cancellations within 30 days of arrival are not accepted.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 19 and NZD 28 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Scenic Suites Queenstown Hotel
  • Scenic Suites Hotel
  • Scenic Suites Queenstown
  • Scenic Suites
  • Scenic Suites Queenstown Hotel Queenstown
  • Queenstown Scenic Hotel
  • Scenic Hotel Queenstown
  • Scenic Hotel Queenstown
  • Queenstown Scenic Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.

Official New Zealand Rating provided by Qualmark®