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Sonesta Charlotte Lower South End

3.5 star property
Suburban hotel with 2 indoor pools and 24-hour fitness centre

Photo gallery for Sonesta Charlotte Lower South End

2 indoor pools, seasonal outdoor pool
Lobby lounge
Desk, laptop workspace, blackout curtains, iron/ironing board
Terrace/patio
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Gym
The current price is NZ$166
includes taxes & fees
4 Sept - 5 Sept

Explore the area

View map
5700 Westpark Drive, Charlotte, NC, 28217
  • Billy Graham Library
    ‪5 min drive‬
  • SouthPark Mall
    ‪9 min drive‬
  • Bank of America Stadium
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Poolside)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds (Poolside)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Balcony (Balcony)

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds, Balcony (Balcony)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(71 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(68 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony (Balcony)

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Balcony (Balcony)

8.2 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

8.4 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Poolside)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Poolside)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Le Meridien Charlotte

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4.2 out of 5, Very good, 1,004 reviews
The price is NZ$247
includes taxes & fees
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Le Meridien Charlotte

About the area

Charlotte

At Sonesta Charlotte Lower South End you'll be within a 20-minute walk of Tyvola Square and 4.5 km (2.8 mi) from Little Sugar Creek Greenway. Highlights at this hotel include 2 indoor swimming pools, a restaurant and a 24-hour gym. .The restaurant, Food for Thought, serves American cuisine and is open for breakfast and dinner. Enjoy the gym and seasonal outdoor swimming pool. 15000 square feet (1394 square metres) of event facilities include 18 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Continental breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3.5-property class Executive Park hotel include Charlotte Convention Center and Bank of America Stadium.

What's nearby

  • Billy Graham Library - 5 min drive - 5.3 km
  • SouthPark Mall - 9 min drive - 7.1 km
  • Bank of America Stadium - 9 min drive - 9.8 km
  • Charlotte Convention Center - 10 min drive - 10.1 km
  • Spectrum Center - 10 min drive - 10.8 km

Getting around

  • Charlotte Station - 12 min drive
  • Tyvola Station - 15 min walk
  • Charlotte-Douglas International Airport (CLT) - 12 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Circle K - ‬7 min walk
  • Starbucks
  • ‪Wingstop - ‬8 min walk
  • Doan's

About this property

Sonesta Charlotte Lower South End

Suburban hotel with 2 indoor pools and 24-hour fitness centre
Sonesta Charlotte Lower South End offers its guests 2 indoor swimming pools, a 24-hour fitness centre, and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. A business centre and 18 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 15000 square feet (1394 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sonesta Charlotte Lower South End. For a fee, parking is available.

This 3.5-star Charlotte hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 18 levels
  • 15000 sq ft of conference space
  • 1394 sq. m of conference space
  • Built in 1983
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Dining venue
Sonesta Charlotte Lower South End offers 300 accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Front of property

Sonesta ES Suites Charlotte Arrowood

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.4 out of 5, 1,003 reviews
The price is NZ$167
includes taxes & fees
14 Sept - 15 Sept
Sonesta ES Suites Charlotte Arrowood

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 14 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 17 for adults and USD 10 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Food for Thought

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • 2 indoor pools
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 18 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 30 April:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 17 for adults and from USD 10 for children
  • Uncovered self-parking fee: USD 14 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

We should mention

  • The seasonal pool will open on 01 May and close on 06 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Crowne Plaza Charlotte Executive Park
Crowne Plaza Executive
Crowne Plaza Executive Hotel
Crowne Plaza Executive Hotel Charlotte Park
Charlotte Marriott Executive Park Hotel Charlotte
Crowne Plaza Charlotte Executive Park Hotel
Crowne Plaza Executive Park Hotel
Crowne Plaza Executive Park
Sonesta Charlotte Lower End
Sonesta Charlotte Executive Park
Crowne Plaza Charlotte Executive Park
Sonesta Charlotte Lower South End Hotel
Sonesta Charlotte Lower South End Charlotte
Sonesta Charlotte Lower South End Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Sonesta Charlotte Lower South End?

Sonesta Charlotte Lower South End offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Charlotte Lower South End?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Sonesta Charlotte Lower South End on 4 Sept 2025 start from NZ$166.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta Charlotte Lower South End?

Yep, Sonesta Charlotte Lower South End has an uncovered self car park with in/out privileges for USD 14 per night.

Does Sonesta Charlotte Lower South End have a pool?

Sonesta Charlotte Lower South End has 2 indoor swimming pools and a seasonal outdoor pool. The pool is open from May 01 to September 06.

Does Sonesta Charlotte Lower South End serve breakfast?

You bet, continental brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sonesta Charlotte Lower South End?

No, Sonesta Charlotte Lower South End does not offer an airport shuttle service.

Is there a bar or restaurant at Sonesta Charlotte Lower South End?

Yep, you can grab a meal at Sonesta Charlotte Lower South End's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Sonesta Charlotte Lower South End?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sonesta Charlotte Lower South End?

Dogs are welcome at Sonesta Charlotte Lower South End, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Sonesta Charlotte Lower South End Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 566 out of 1097 reviews
Rating 8 - Good. 208 out of 1097 reviews
Rating 6 - Okay. 134 out of 1097 reviews
Rating 4 - Poor. 96 out of 1097 reviews
Rating 2 - Terrible. 93 out of 1097 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Esha

Travelled with group
Liked: Staff & service
Disliked: Amenities
Pool wasn’t clean and it was very noisy but the STAFF WAS PHENOMENAL!!
Stayed 1 night in Apr 2025

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, amenities
Bath tub would not drain. Bar staff was excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Stayed 1 night in May 2025

8/10 Good

Tara

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Convenient
Stayed 2 nights in May 2025

10/10 Excellent

Jamil, Staten Island

Stayed 1 night in May 2025

2/10 Terrible

Emanuel

Travelled with group
Disliked: Cleanliness, amenities
During my stay, the toilet became clogged after using it only once. I called front desk and per staff there was no equipment to fix it. No other option was offered to me until I requested and a new room was offered. I was out of the hotel for most of the day for an event and I was too tired to move my belongings to a new room by that time. Also, I couldn’t charge my phone at all during my stay because I didn’t carry a block and there were no usb entry at all in the room. I asked front desk personnel and they stated some alarm clocks in the rooms had a usb but mine didn’t. I had to limit my phone use during the entire day to be able to have some for the next day. It was very inconvenient and not accommodating for my needs during this trip.
Stayed 1 night in May 2025

4/10 Poor

Kohder

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fan didn’t work, drain backed up, room felt old and doors and hallways needed to be wiped down
Stayed 1 night in May 2025

10/10 Excellent

Laci

Liked: Cleanliness, amenities
Great!!!
Stayed 2 nights in May 2025

10/10 Excellent

Shawnda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Different name, same Great Hotel!!

Been going to this hotel in the CIAA days when it was the Crown Plaza!! Loves it then and now that it's called The Sonesta..All the staff is great from the front desk to the housekeeping. Will continue to come back again and again!
Stayed 1 night in Apr 2025

2/10 Terrible

Karla

Disliked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Pawan

Liked: Cleanliness, property conditions & facilities
It was nice
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service
The lobby and common areas were very nice which leads you to think the rooms will be nice. Also, our beds only had sheets on them, no comforters, and late at night when we went to take a shower the shower would not work. Told the front desk twice and they said they would send someone to look at it, which I knew wasn’t gonna happen since it was late at night. They should have given us another room, but didn’t even offer it. We had to clean ourselves with washcloths. Also, the furniture in the room was worn, the carpets were worn with sticky and a really old-fashioned TV system.
Stayed 1 night in May 2025

2/10 Terrible

Shawn

Stayed 2 nights in May 2025

8/10 Good

Richard

Stayed 5 nights in May 2025

6/10 Okay

Don

Liked: Cleanliness, staff & service, property conditions & facilities
A fine stay. But everything beyond strictly the room has a price. $9 water. $20 breakfast buffet. $14 parking (unavoidable ). A budget hotel would include most of that. This is more like a business hotel. Good price on the room, though, for a quick overnight just passing through town.
Stayed 1 night in May 2025

2/10 Terrible

Cassandra

Stayed 4 nights in May 2025

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities
Property clearly has been upgraded recently, but some dings and dents show through: room furniture showing wear, bath tub slow draining, hair on a washcloth. Not something I'd complain about because none of that really bothered me. Beds, especially pillows were SUPER comfortable. Good water pressure in shower and supply of hot water. Didn't use amenities like pool or fitness center but looked well maintained. Liked the fact the main lobby door and elevators require room card access. Five minute drive to Lynx lightrail system made it convenient to get uptown. Overall enjoyed my stay.
Stayed 3 nights in May 2025

10/10 Excellent

Jasmine

Stayed 1 night in May 2025

6/10 Okay

MARILYN, ROANOKE VA

Travelled with family
Liked: Amenities
Disliked: Staff & service
I was there for two nights but my rooms that had was not cleaned, trash cans running over in each room had to call for clean towels. I feel I should get some compensation for what happened. Thank you Marilyn J Lewis Compton
Stayed 2 nights in May 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel very clean beds n pilows not as comfy as other hotels I have stayed in but was very impressed with hotel and friendlyness of staff.
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Good location. Easy access to interstate
Stayed 4 nights in May 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff was very polite and helpful.
Stayed 2 nights in May 2025

4/10 Poor

Beverly, Elk Grove

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were disappointed with our stay at the hotel. A few years ago, we hosted an F3 Women's Empowerment event there, and the property was in much better condition then. Upon our arrival, we were assigned room #1218. Once we opened the door, the musty smell and stuffiness made me nauseous. I informed the hotel desk clerk that we could not stay in that room due to the foul odor. We were then assigned to room #1216, which had a more tolerable smell, but it was clear that the hotel needed renovations. The arm of the sitting chair was deteriorating as if an animal had chewed on it, and the furniture was outdated. The ice machine on our floor was also broken, forcing us to go to the 11th floor to get ice. My daughter, who was assigned a room on the 5th floor, also experienced significant issues and had to be moved to another room. To make matters worse, the next morning, on May 3rd, we discovered her car had been broken into while parked on the property. The floors of our room had not been vacuumed well, adding to our disappointment with the stay. We have contacted management to discuss compensation for our unsatisfactory accommodations, particularly concerning my daughter's rooms. She was initially assigned to room #502 but had to be moved to room #910 due to various issues. My daughter even recorded a video of her room to document the uncleanliness, which needs to be addressed.
Stayed 2 nights in May 2025

8/10 Good

Carrie

Liked: Cleanliness, property conditions & facilities
We never had anyone clean or replenish towels in our room during our stay
Stayed 2 nights in May 2025