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SpringHill Suites by Marriott Charlotte Airport

2.5 star property
Hotel in Charlotte with free breakfast and free airport shuttle

Photo gallery for SpringHill Suites by Marriott Charlotte Airport

Lobby
Exterior
Property amenity
Reception
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Gym
The current price is NZ$245
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
3055 Scott Futrell Drive, Charlotte, NC, 28208
  • Place, Charlotte Douglas Airport Overlook
  • Place, Bank of America Stadium
    ‪7 min drive‬
  • Place, Charlotte Convention Center
    ‪8 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪6 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Bathtub (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio, Multiple Beds, Bathtub (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Sofa bed
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(36 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Studio, Multiple Beds

7.2 out of 10
Good
(30 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Charlotte

At SpringHill Suites by Marriott Charlotte Airport, you'll be 7 km (4.3 mi) from Bank of America Stadium and 8 km (5 mi) from Charlotte Convention Center. Highlights at this hotel include free buffet breakfast, free self-parking and a free airport shuttle. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Other amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. Free continental breakfast is available daily between 6:00 AM and 8:00 AM. .Attractions within a 10-minute drive of this Westerly Hills hotel include Spectrum Center and NASCAR Hall of Fame.

What's nearby

  • Billy Graham Library - 6 min drive - 7.2 km
  • Bank of America Stadium - 7 min drive - 7.7 km
  • Charlotte Convention Center - 8 min drive - 8.7 km
  • NASCAR Hall of Fame - 8 min drive - 9.0 km
  • Spectrum Center - 8 min drive - 9.4 km

Getting around

  • French Street Tram Stop - 6 min drive
  • Charlotte Station - 10 min drive
  • Charlotte-Douglas International Airport (CLT) - 8 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Coyote Joe's - ‬2 min drive
  • ‪Wendy's - ‬2 min drive
  • ‪Circle K - ‬3 min drive
  • ‪Cracker Barrel - ‬12 min walk

About this property

SpringHill Suites by Marriott Charlotte Airport

Hotel in Charlotte with free breakfast and free airport shuttle
There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. A roundtrip airport shuttle is free (available on request). A fitness centre, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly SpringHill Suites by Marriott Charlotte Airport. Free self parking is available.

This Charlotte hotel is smoke free.

  • 1 building
  • 95 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Gift shop
  • Lift
  • No smoking on site
SpringHill Suites by Marriott Charlotte Airport offers 95 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Breakfast included
  • Free airport shuttle
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 2,898 reviews
The price is NZ$206
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10 Nov - 11 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Charlotte Airport
SpringHill Suites Marriott Charlotte Airport
SpringHill Suites Marriott Hotel Charlotte Airport
SpringHill Suites Marriott Charlotte Airport Hotel
SpringHill Suites Marriott Charlotte Airport
Hotel SpringHill Suites by Marriott Charlotte Airport Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Airport Hotel
Hotel SpringHill Suites by Marriott Charlotte Airport
SpringHill Suites by Marriott Charlotte Airport Charlotte
SpringHill Suites Marriott Hotel
SpringHill Suites Marriott
Springhill Suites Marriott
SpringHill Suites by Marriott Charlotte Airport Hotel
SpringHill Suites by Marriott Charlotte Airport Charlotte
SpringHill Suites by Marriott Charlotte Airport Hotel Charlotte

Frequently asked questions

What is the cancellation policy at SpringHill Suites by Marriott Charlotte Airport?

SpringHill Suites by Marriott Charlotte Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SpringHill Suites by Marriott Charlotte Airport?

As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at SpringHill Suites by Marriott Charlotte Airport on 18 Nov 2025 start from NZ$263.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SpringHill Suites by Marriott Charlotte Airport?

Yep, SpringHill Suites by Marriott Charlotte Airport has a free self car park.

Is SpringHill Suites by Marriott Charlotte Airport family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that SpringHill Suites by Marriott Charlotte Airport is a hit with families.

Does SpringHill Suites by Marriott Charlotte Airport serve breakfast?

Sure does, free buffet brekkie is offered daily between 6:00 AM and 8:00 AM.

Is there a free airport shuttle available at SpringHill Suites by Marriott Charlotte Airport?

Yep, there's a free airport shuttle that runs from 5:00 AM - 11:00 PM on request.

What time are check-in & check-out at SpringHill Suites by Marriott Charlotte Airport?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at SpringHill Suites by Marriott Charlotte Airport?

No, only service animals are allowed.

Reviews

SpringHill Suites by Marriott Charlotte Airport Reviews

7.6

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 404 out of 1010 reviews
Rating 8 - Good. 266 out of 1010 reviews
Rating 6 - Okay. 148 out of 1010 reviews
Rating 4 - Poor. 111 out of 1010 reviews
Rating 2 - Terrible. 81 out of 1010 reviews

Reviews

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
After getting delayed in Charlotte, the airport shuttle was the main draw to this hotel. The shuttle, check-in, and breakfast were exactly what we needed after a stressful end to a day of travel delays.
Stayed 1 night in Jul 2025

2/10 Terrible

Brad

Travelled with family
Disliked: Cleanliness

Needs improvement

Check in was great and the staff member was excellent with trying to accommodate our needs. The first room we were in didn’t have hot water so we ask to move. The second was smaller, had hot water, but had mold growing in the bathroom. Overall, not a good experience for just being there a few hours.
Stayed 1 night in Jul 2025

2/10 Terrible

Mrinal

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible !!!No shampoo, conditioner or body wash liquid in the bathroom. Asked them to put some the second day. The guy at the front said you either get soap or body wash not both and didnt bother putting new shampoo or conditioner either. Terrible breakfast too . Never coming back
Stayed 2 nights in Jul 2025

8/10 Good

Misty L

Stayed 1 night in May 2025

6/10 Okay

Kathy

Business traveller
It’s okay. The toilet didn’t flush properly. The staff was under a lot of pressure because maybe 15 or so people arrived at the same time in the middle of the night due to cancelled flights. Took a very long time to check in. One of their card readers wasn’t working. Pool was out of service.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Staff & service

Budget hotel at bougie price

I’ll caveat this by noting there were many, many delays at Charlotte airport, rendering a large number of people scrambling for a hotel room. With that being said, it was more than an hour in line to check in — no, that’s not an exaggeration: 12:32a - 1:34a. There were two people at the front desk, a woman and a man. The woman was fantastic; she had a good disposition and was checking people in while answering the phone. The man was basically refusing to help anyone and was very rude. The room was older, however bedding was updated and beds were comfortable, but it was NOT a $200 a night room. It was more akin to a budget hotel with many things needing attention including two of the three locks on my room. Overall, it was a last minute need and it met that, but I wouldn’t stay here again.
Stayed 1 night in Jun 2025

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities, room comfort
The room smelt terrible. Mold in the bathroom. Had to ask for sheets for the pull out sofa.
Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not up to a Marriott standard at all. The lobby smelled like mildew. The phone did not work. There were stains on the carpet , walls and tub and I had to get cleaning items delivered just to be able to stay there. Someone was always walking from the desk and the complimentary shuttle is not convenient at all.
Stayed 3 nights in Jun 2025

2/10 Terrible

Michelle

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room was not the quality I expected. Tub and shower very outdated and stained, along with a big stain on the couch
Stayed 1 night in May 2025

8/10 Good

Carlton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Key

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
the staff were very disrespectful and dismissive, won’t choose this springhill ever again
Stayed 1 night in May 2025

4/10 Poor

Deon

Disliked: Cleanliness, property conditions & facilities
The bath tub was clogged and the ironing board legs were broken in half.
Stayed 1 night in May 2025

8/10 Good

Maria

Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated hotel

I was extremely unhappy with the room conditions. We received a handicap room when it was not requested & not a suite as booked. Immediately, the room temperature was below par. It was not maintaining the requested temperature set on thermometer after an unseasonably warm Charlotte day. Front staff was notified immediately and response was I'd have to wait until next day when maintainence member was available. Overnight room was uncomfortably hot. Next day I had to initiate the request again because it was not handled. Hotel was outdated & carpets were visibly stained in hallways. This transitioned into the room furniture which had stains on sofa cushions & beds were not expertly made. Overall, I would not recommend this hotel for future stays.
Stayed 2 nights in May 2025

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and value
Stayed 1 night in Mar 2025

2/10 Terrible

Tara

Disliked: Staff & service, amenities, property conditions & facilities
No amenities , pool out of operation , 305 room needs to be renovated massive stains in ceiling in bathroom looks like water damage and or mold .. bad lighting in room one lamp didnt work and one bed stained on upholstery
Stayed 2 nights in Apr 2025

4/10 Poor

Tracey

Disliked: Staff & service
The man at the front desk was VERY RUDE and disrespectful. I got the room through Expedia and he asked for me to swipe my card. I did thinking it was for incidentals and he then said swipe it again for incidentals. He said that my first swipe was for the room because it was not paid for totally. I asked him how when I had the reciept. He said he could not tell me why and that he didnt have to tell me why. He caused a big scene which was embarrassing. My room was totally paid for through Expedia. I have never been through that before. I am a rewards member for Marriott.
Stayed 2 nights in Apr 2025

10/10 Excellent

Erika

Despite the short stay, all was great.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Huguette, Wimauma

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location, airport shuttle service, front desk. This was a very good located hotel for a short trip in Charlotte . I would recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no safe in the room
Stayed 4 nights in Apr 2025

10/10 Excellent

Garima, Clarksburg, MD

Travelled with family
Liked: Amenities
It was well maintained.
Stayed 1 night in Mar 2025

4/10 Poor

Larita

Travelled with family
I chose this location because it was listed as having an indoor pool. After check-in, my boys headed down to swim - no water in the pool!
Stayed 2 nights in Apr 2025

8/10 Good

Louis-Pierre

All good !
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid if possible. Gross and worn down.

Disgusting and worn down. Old food in fridge in our room, TV broken, shower leaked, shower curtain broken, hair in shower curtain and sink. Peeling wallpaper, cracked plaster. Old sour milk on coffee bar in the morning. Avoid if possible.
Stayed 1 night in Feb 2025