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Sonesta ES Suites Charlotte Arrowood

3.0 star property
Hotel with free parking, in the vicinity of Quail Hollow Club

Photo gallery for Sonesta ES Suites Charlotte Arrowood

Front of property
Full-sized fridge, microwave, stovetop, dishwasher
Coffee service
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
7925 Forest Pine Drive, Charlotte, NC, 28273
  • Place, Ramblewood Park
    ‪12 min walk‬
  • Place, Carowinds Theme Park
    ‪5 min drive‬
  • Place, NASCAR Hall of Fame
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

View all photos for Superior Suite, 2 Double Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Suite, 2 Double Beds

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton bed sheets
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Suite, Multiple Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Suite, Multiple Beds

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton bed sheets
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Superior Studio Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Studio Suite, 1 King Bed

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Suite, 1 King Bed

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton bed sheets
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Suite, Multiple Beds

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton bed sheets
  • 1 bedroom
  • Sleeps 7
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, Multiple Beds, Accessible (Hearing)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Studio Suite, 1 King Bed, Accessible (Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Studio Suite, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, Multiple Beds, Accessible

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Multiple Beds, Accessible (Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, Multiple Beds, Accessible (Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • Sleeps 5
  • 2 King Beds

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Free daily full breakfast

Holiday Inn Express Hotel & Suites Charlotte Arrowood by IHG

Arrowood
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 926 reviews
The price is NZ$184
includes taxes & fees
22 Feb - 23 Feb
Holiday Inn Express Hotel & Suites Charlotte Arrowood by IHG

About the area

Charlotte

At Sonesta ES Suites Charlotte Arrowood, you'll be 7.4 km (4.6 mi) from Quail Hollow Club and 8.7 km (5.4 mi) from Carowinds Theme Park. Highlights at this hotel include free buffet breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Other amenities include a seasonal outdoor swimming pool, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .Places within a 15-minute drive of this 3-property class Arrowood hotel include Charlotte Premium Outlets and NASCAR Hall of Fame.

What's nearby

  • Ramblewood Park - 12 min walk - 1.0 km
  • Carowinds Theme Park - 5 min drive - 7.9 km
  • Quail Hollow Club - 9 min drive - 8.0 km
  • NASCAR Hall of Fame - 12 min drive - 14.4 km
  • Charlotte Motor Speedway - 27 min drive - 44.3 km

Getting around

  • Arrowood Station - 4 min drive
  • Charlotte Station - 17 min drive
  • Charlotte-Douglas International Airport (CLT) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Circle K - ‬2 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬4 min drive

About this property

Sonesta ES Suites Charlotte Arrowood

Hotel with free parking, in the vicinity of Quail Hollow Club
Sonesta ES Suites Charlotte Arrowood offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Sonesta ES Suites Charlotte Arrowood. Self parking is free.

Smoking is allowed in designated areas at this 3-star Charlotte hotel.

  • 1 building
  • 119 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • Lift
  • Smoking in designated areas
Sonesta ES Suites Charlotte Arrowood offers 119 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 39-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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Hyatt Place Charlotte/Arrowood
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.8 out of 5, Good, 1,129 reviews
The price is NZ$169
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. The property is professionally cleaned.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sonesta Arrowood Charlotte
Sonesta Charlotte ES Suites Arrowood
Sonesta ES Suites Arrowood
Sonesta ES Suites Arrowood Hotel
Sonesta ES Suites Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte Arrowood
Sonesta Suites Charlotte Arrowood
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Sonesta ES Suites Charlotte Arrowood?

Sonesta ES Suites Charlotte Arrowood offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sonesta ES Suites Charlotte Arrowood?

Yep, Sonesta ES Suites Charlotte Arrowood has a free self car park.

Does Sonesta ES Suites Charlotte Arrowood have a pool?

Sonesta ES Suites Charlotte Arrowood has a seasonal outdoor pool. The pool is open from May to October.

Does Sonesta ES Suites Charlotte Arrowood serve breakfast?

Yeah, complimentary buffet breakfast is offered daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Sonesta ES Suites Charlotte Arrowood?

No, Sonesta ES Suites Charlotte Arrowood does not offer an airport shuttle service.

What time are check-in & check-out at Sonesta ES Suites Charlotte Arrowood?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Sonesta ES Suites Charlotte Arrowood Reviews

Reviews

6.8
Rating 10 - Excellent. 333 out of 1003 reviews
Rating 8 - Good. 202 out of 1003 reviews
Rating 6 - Okay. 157 out of 1003 reviews
Rating 4 - Poor. 142 out of 1003 reviews
Rating 2 - Terrible. 169 out of 1003 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Haniya

Travelled with family
Roach in our room
Stayed 1 night in Nov 2025

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Nov 2025

8/10 Good

michael

Liked: Cleanliness, staff & service
it was a good hotel for the price point. The bathroom door wouldnt close, but since I was alone that did not matter so much. The full refrigerator and stove were very handy
Stayed 6 nights in Oct 2025

10/10 Excellent

Yeimy

Stayed 1 night in Oct 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Frannie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 2 nights in Oct 2025

6/10 Okay

Bill

Business traveller
Liked: Property conditions & facilities, room comfort
I don't like your advertising In my case $121.00 for the night and then adding many more fees making a total of $150 I want to pay what is advertised. This practice is a sales gimmick. Just advertise $150. A bit disappointed.
Stayed 1 night in Oct 2025

8/10 Good

Abel Luna

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Oct 2025

4/10 Poor

Demeah

Disliked: Staff & service
Hotel has a weird smell. Needs updates for walls
Stayed 3 nights in Sep 2025

8/10 Good

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not have any laundry services. The rooms were clean and the staff was helpful and friendly. The parking was well lit and seems safe.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elshad

Liked: Cleanliness, staff & service, property conditions & facilities
Clear room and easy parking
Stayed 2 nights in Oct 2025

2/10 Terrible

Joletta

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Don’t like that hotel

Added extra fees and wouldn’t let me stay there
Stayed 2 nights in Oct 2025

2/10 Terrible

Rolando

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I will never stay here again. I don’t ever leave reviews but this was bad. Roaches in the kitchen and the bathroom.
Stayed 2 nights in Oct 2025

6/10 Okay

Roberta

Travelled with partner
Liked: Cleanliness, amenities
No ice buckets in room nor shower caps
Stayed 2 nights in Oct 2025

2/10 Terrible

Roslyn, Columbia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place not clean and roaches and Staff Assistant Manger Sara Very Nasty
Stayed 2 nights in Oct 2025

4/10 Poor

Angelica

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Clean room and new sheets for bed
Stayed 1 night in Oct 2025

4/10 Poor

William

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

William

Business traveller
Disliked: Cleanliness, property conditions & facilities

Do not stay here

Staff was great, but they were kind of behind the 8-ball. My biggest beef was room keys consistently not working, even upon check in…staff told me this was a frequent problem with many guests….a room key might work one day, but not the next (or even later the same day). I put up with it for 3 weeks (recurring work assignment), & then changed hotels, as there appeared to be no end in sight. Room wasn’t especially clean (carpet could be gross), dishes/silverware were hit & miss, & multiple lamps & electrical outlets didn’t work (across multiple rooms). Parking lot lights were hit & miss (often dark & sketchy). Sent an email to Sonesta regarding my concerns (& was told it was forwarded to local hotel management, but was not contacted by local hotel). I could not, & would not recommend Sonesta ES Suites Charlotte Arrowood to anyone (& I traveled & stayed there 3 nights a week for several weeks; smart, huh?) It was reasonably convenient to my job, but that’s the best I can say about them. There are much better options in close proximity.
Stayed 3 nights in Sep 2025

8/10 Good

Francillia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice amenities and breakfast was good. Short overnight stay, not too much to review.
Stayed 1 night in Oct 2025

6/10 Okay

Jerry

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Front desk personnel could use some customer service training.
Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 2 nights in Oct 2025

2/10 Terrible

Cleavon

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Breakfast was Excellent!! The wowen that ran the breakfast section was AMAZING! Very good customer service. The cleaning team was very good and friendly. This hotel is Pet-friendly, but our room wasn't presentable. The carpet had pet stains, Air filter was very dirty, and they have ROACHES!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Britney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They should have a laundry room on the first floor as well, that would be so much easier and accessable. That's the only thing that I'd like. I would definitely stay there again
Stayed 1 night in Sep 2025

4/10 Poor

Melissa

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Mostly well-designed, but poorly maintained and dirty. Smoking and vaping everywhere in public areas in spite of signage an advertising. Bad smell. Bugs. Disgustingly dirty upholstery. Loud party while trying to sleep. Mold on air vents in our room.
The upholstery was so disgusting.
Dirty toilet and sink when we arrived
Stayed 2 nights in Sep 2025