2/10 Terrible
Jason
12 Feb 2026
Disliked: Amenities, property conditions & facilities
Not good! 1st off, Charolette address but it’s more Rock Hill…which was disappointing for me because I thought I was going to be closer to Uptown where my Airbnb was the following night. Upon arriving the guy at the front desk (who was super nice, everyone here was) said I had booked a smoking room. I don’t smoke so he changed it. I dragged my stuff in (it says on the site, no elevator-not a big deal) smelled like cigarettes, in the hallways, Room was nothing special and pretty much the bare minimum. Still I was fine with that I booked this 3 hrs before check in. All i really needed was a shower and a place to crash overnight. Tried to settle in, back at the lobby, Ice machine broken. Then the smoke detector starts chirping, called lobby and he brought another one. Although I told him it was a 9v he brought AA’s. He didn’t have a new battery. I tried the alarm clock-dead. I asked him to grab one from another room-dead. Across the street?-can’t do it. Put me in a different room because I couldn’t listen to that thing all night. “You may just need to put your earbuds in to sleep.”…not cutting it so he gave me another room. I transferred all my stuff to that room before realizing that the tv didn’t work. Packed up again and moved to ANOTHER room. 3 Total. In the morning, No breakfast whatsoever. Not even coffee & no pot in the room. Bathroom was falling apart. Outlet shocked the crap out of me. Looks burnt. Shower wasn’t hot but at least there was pressure.
Jason
Stayed 1 night in Feb 2026