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The Ballantyne, A Luxury Collection Hotel, Charlotte

5.0 star property
Suburban hotel with 2 indoor pools and full-service spa

Photo gallery for The Ballantyne, A Luxury Collection Hotel, Charlotte

View from property
Cottage, 4 Bedrooms, Balcony
Lobby
2 indoor pools, seasonal outdoor pool, pool cabanas (surcharge)
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Hot tub
The current price is NZ$495
includes taxes & fees
25 Nov - 26 Nov

Explore the area

View map
10000 Ballantyne Commons Pkwy, Charlotte, NC, 28277
  • Place, The Amp Ballantyne
    ‪6 min walk‬
  • Place, Carowinds Theme Park
    ‪11 min drive‬
  • Place, SouthPark Mall
    ‪15 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Separate bedroom
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Separate bedroom
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Deluxe Room, 2 Queen Beds, Balcony

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow-top bed
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Park View

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Grand Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Separate bedroom
Pillow-top bed
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Park View

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Grand Room, 2 Queen Beds, Park View

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Separate bedroom
Pillow-top bed
  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Queen Beds, Balcony, Park View

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Grand Room, 2 Queen Beds, Balcony, Park View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Separate bedroom
  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Balcony, Park View

55-inch LED TV with cable channels, TV, Netflix

Executive Suite, 1 King Bed, Balcony, Park View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 74 sq m
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Balcony, Park View

Presidential Suite, 1 King Bed, Balcony, Park View

Presidential Suite, 1 King Bed, Balcony, Park View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 111 sq m
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 4 Bedrooms, Balcony

Cottage, 4 Bedrooms, Balcony

Cottage, 4 Bedrooms, Balcony

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 341 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Grand Room, 1 King Bed, Balcony, Park View

View from room

Grand Room, 1 King Bed, Balcony, Park View

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Separate bedroom
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Separate bedroom
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Separate bedroom
Pillow-top bed
  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Deluxe Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Separate bedroom
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Separate bedroom
Pillow-top bed
  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Separate bedroom
Pillow-top bed
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Park View (Hearing Accessible)

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Grand Room, 1 King Bed, Park View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Separate bedroom
Pillow-top bed
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

View from room

Executive Room, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 74 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

View from room

Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Separate bedroom
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Separate bedroom
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Separate bedroom
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Separate bedroom
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Charlotte

A luxury stay in Charlotte awaits you at The Ballantyne, A Luxury Collection Hotel, Charlotte. You'll be 0.7 km (0.4 mi) from The Amp Ballantyne and 13.3 km (8.3 mi) from SouthPark Mall. Highlights at this family-friendly hotel include 2 indoor swimming pools, 3 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and hot tub. The restaurant, Gallery Restaurant, serves American cuisine and is open for breakfast and dinner. The Ryal is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 24-hour gym, Hot tub, sauna and seasonal outdoor swimming pool. 6230 square feet (579 square metres) of event facilities include 29 meeting rooms and a conference centre, and other business amenities include coworking space. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Continental breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM. There's also valet parking, along with the convenience of a free area shuttle. .Sights within a 20-minute drive of this 5-property class Ballantyne hotel include Carowinds Theme Park and Bank of America Stadium.

What's nearby

  • The Amp Ballantyne - 6 min walk - 0.5 km
  • CSA OrthoCarolina Sportsplex - 6 min drive - 7.6 km
  • Quail Hollow Club - 10 min drive - 12.1 km
  • Carowinds Theme Park - 11 min drive - 18.4 km
  • SouthPark Mall - 15 min drive - 17.0 km

Getting around

  • I-485 - South Blvd Station - 6 min drive
  • Charlotte Station - 22 min drive
  • Charlotte-Douglas International Airport (CLT) - 21 min drive

Restaurants

  • ‪Circle K - ‬9 min walk
  • ‪Summit Coffee - ‬9 min walk
  • ‪Harriet's Hamburgers - ‬3 min walk
  • ‪Fly Kid Fly - ‬4 min walk
  • ‪Bad Daddy's Burger Bar - ‬4 min walk

About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

Suburban hotel with 2 indoor pools and full-service spa
As a guest of The Ballantyne, A Luxury Collection Hotel, Charlotte, you'll find a full-service spa, 2 indoor swimming pools, a 24-hour health club, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

29 meeting rooms and coworking spaces are available. Event space at this hotel measures 6230 square feet (579 square metres) and includes a conference centre. A seasonal outdoor pool, a sauna, and a terrace are also featured at the luxury The Ballantyne, A Luxury Collection Hotel, Charlotte. A free area shuttle within 1 miles is available. Parking is available for a fee.

This 5-star Charlotte hotel is smoke free.

  • 244 guestrooms or units
  • 7 levels
  • 3 buildings
  • 3 bars or lounges
  • Conference rooms
  • 6230 sq ft of conference space
  • 579 sq. m of conference space
  • Built in 2001
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue
The Ballantyne, A Luxury Collection Hotel, Charlotte offers 244 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

The on-site spa has 18 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 1 miles
  • Free RV/bus/lorry parking on site
  • Uncovered parking on site (USD 20 per night; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 14 to 40 for adults and USD 6 to 15 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Restaurant
  • Outdoor Pool Bar
  • The Ryal

Things to do

  • 2 indoor pools
  • 24-hour health club
  • Art gallery
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hot tub
  • Piano
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Children's games
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 29 meeting rooms
  • Computer station
  • Conference centre (6,230 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (86 centimetre wide)

More

  • 3 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2001
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • First-run films
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 14 to 40 for adults and USD 6 to 15 for children
  • Uncovered self-parking fee: USD 20 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballantyne Luxury Collection
Ballantyne Luxury Collection Charlotte
Ballantyne Luxury Collection Hotel
Ballantyne Luxury Collection Hotel Charlotte
The Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Ballantyne Hotel Charlotte
The Ballantyne A Luxury Collection Hotel
The Ballantyne a Luxury Collection Hotel Charlotte
The Ballantyne A Luxury Collection Hotel Charlotte
The Ballantyne, A Luxury Collection Hotel, Charlotte Hotel
The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte

Frequently asked questions

What is the cancellation policy at The Ballantyne, A Luxury Collection Hotel, Charlotte?

The Ballantyne, A Luxury Collection Hotel, Charlotte offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ballantyne, A Luxury Collection Hotel, Charlotte?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at The Ballantyne, A Luxury Collection Hotel, Charlotte on 25 Nov 2025 start from NZ$495.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yep, The Ballantyne, A Luxury Collection Hotel, Charlotte has free RV/bus/truck parking. An uncovered self car park with in/out privileges is also available for USD 20 per night. Additionally there is uncovered valet parking with in/out privileges for USD 30 per night.

Is there a spa on site at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yep, there is an onsite spa at The Ballantyne, A Luxury Collection Hotel, Charlotte. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have a pool?

The Ballantyne, A Luxury Collection Hotel, Charlotte has 2 indoor swimming pools and a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open from April to October.

What luxury perks are available at The Ballantyne, A Luxury Collection Hotel, Charlotte?

The Ballantyne, A Luxury Collection Hotel, Charlotte features 2 indoor pools, a full-service spa and a 24-hour health club. All guestrooms come with Frette Italian sheets, deep soaking tubs and pillowtop beds.

What makes The Ballantyne, A Luxury Collection Hotel, Charlotte a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Ballantyne, A Luxury Collection Hotel, Charlotte.

Is The Ballantyne, A Luxury Collection Hotel, Charlotte family-friendly?

You bet! With amenities such as children's meals and a playground, as well as free infant beds in the guestrooms, it's no surprise that The Ballantyne, A Luxury Collection Hotel, Charlotte is a hit with families.

Are there hot tubs in the rooms at The Ballantyne, A Luxury Collection Hotel, Charlotte?

No, but there are deep-soaking baths in the guestrooms.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte serve breakfast?

Yep, continental brekkie is offered on weekdays from 6:30 AM to 11:00 AM and on weekends between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at The Ballantyne, A Luxury Collection Hotel, Charlotte?

No, The Ballantyne, A Luxury Collection Hotel, Charlotte does not offer an airport shuttle service.

Is there a bar or restaurant at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yep, they've got a poolside bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at The Ballantyne, A Luxury Collection Hotel, Charlotte?

No, only service animals are allowed.

The Ballantyne, A Luxury Collection Hotel, Charlotte Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 764 out of 1000 reviews
Rating 8 - Good. 138 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

6/10 Okay

Hettion

Travelled with group
Liked: Cleanliness, staff & service, amenities
I recently stayed for two nights at Ballantyne, a Luxury Collection Hotel, Charlotte. Upon arrival, the property made a wonderful first impression — the fresh flowers in the lobby and the serene, well-maintained grounds set a welcoming tone. The location is convenient and within walking distance of several restaurants. Staff were courteous and professional, and management was responsive when concerns were raised. However, for the $400 nightly rate, the room itself was disappointing. The décor felt outdated and dim, with carpet that had noticeable stains and did not feel clean. While robes and slippers were provided, the bathroom tile was worn and in need of updating. Upon arrival, I found a visible stain on the bedsheets — housekeeping did respond immediately, but it was still an unsettling first impression. The in-room minibar automatically charges if an item is moved, and there was no espresso or coffee machine available in the room — surprising for a property of this category. The spa, while spacious, felt overly segmented with too many small rooms, making it feel disjointed rather than relaxing. Dining at the on-site restaurant for Saturday brunch was mixed: the food was fine, but our waitress appeared impatient and visibly displeased with even small requests.
Stayed 2 nights in Aug 2025

6/10 Okay

MICHELE, BALTIMORE

Travelled with family
Liked: Cleanliness, property conditions & facilities
The restaurant in the hotel was below average. I went there for lunch. My sandwich and sweet potato fries were overcooked (burnt). Staffing shortage myst be a problem because it took a ling time to get my burnt meal. The waitress deducted a couple of dollars, but i should not have been charged for that food.
Stayed 3 nights in Jul 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely LOVE Ballantyne resort. The beds were comfortable, the food was amazing, the resort was within walking distance of many things and I completely forgot I was in CLT. We had an amazing time and will definitely visit again soon.
Stayed 3 nights in Jul 2025

8/10 Good

Annette

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great spa treatment, yummy breakfast…the only problem was that the beds are too high, I struggled climbing into bed. Also, the room was close to the elevator therefore too noisy.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and great service
Stayed 5 nights in Jul 2025

10/10 Excellent

Lurrie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Ballantyne is likely the best hotel in the Charlotte region.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jermaine

Stayed 2 nights in Jul 2025

4/10 Poor

YAMMINAH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I booked The presidential suite for my birthday to have a small gathering to celebrate and every so often they are coming to my room about complains of noise when I was Told before I booked I can Have a gathering celebration and this was not fair to disturb me each time this was not a good experience
Stayed 2 nights in Apr 2025

10/10 Excellent

Shantel

Stayed 1 night in Jun 2025

10/10 Excellent

Marjorie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Jul 2025

10/10 Excellent

David and Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Luxurious hotel. Clean, excellent service, delicious food at the restaurant.
Stayed 2 nights in Jul 2025

10/10 Excellent

angela

Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tatiana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my newly discovered gems ! I travel a lot for work and have enjoyed every second at the hotel. Short stay but would love to come back and stay a little longer! A treasure
Stayed 1 night in Jun 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and food.
Stayed 1 night in Jul 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, very clean and staff is amazing.
Stayed 1 night in Jul 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Stayed 2 nights in Jul 2025

10/10 Excellent

Aaliyaha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Ross

Liked: Cleanliness, amenities, property conditions & facilities
Check in quick and got our room early. Beautiful hotel! We spent the afternoon in the pool. Walking distance to the Amp at Ballantyne where we saw a great concert. Very happy with the whole resort.
Stayed 1 night in Jun 2025

10/10 Excellent

LaShonda

Stayed 2 nights in Jun 2025