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Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property
Hotel with free breakfast, near Billy Graham Library

Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Relax in our inviting lounge area with a comfortable sofa, armchair, and rocking chair.
Welcome to the hotel reception, where friendly staff are available to assist with your stay.
Relax by the serene pool surrounded by lounge chairs and tables.
Relax in a stylish room with a flat-screen TV, comfortable bench, and a cozy bed with a patterned duvet.
Enjoy a variety of food and beverage options at this central food court, featuring a refrigerated display case and comfortable seating.

Popular amenities

  • Bar
  • Parking available
The current price is NZ$197
includes taxes & fees
10 Aug - 11 Aug

Explore the area

Map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
  • Billy Graham Library
    ‪1 min drive‬
  • Bank of America Stadium
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪6 min drive‬

Room options

Room, 1 King Bed

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(118 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.2 out of 10
Wonderful
(93 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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DoubleTree by Hilton Charlotte Airport

Charlotte
  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 964 reviews
The price is NZ$205
includes taxes & fees
17 Aug - 18 Aug
DoubleTree by Hilton Charlotte Airport

About the area

Charlotte

At Tru by Hilton Charlotte Airport Lake Pointe you'll be 1.7 km (1 mi) from Billy Graham Library and 2.9 km (1.8 mi) from Charlotte Regional Farmers Market. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and a free airport shuttle. .Tru Lobby Bar is the hotel's own bar. Enjoy the gym and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas and coffee/tea in a common area. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Charlotte hotel include Bank of America Stadium and Charlotte Convention Center.

What's nearby

  • Billy Graham Library - 1 min drive - 1.0 km
  • Bank of America Stadium - 9 min drive - 9.0 km
  • Charlotte Convention Center - 10 min drive - 10.0 km
  • NASCAR Hall of Fame - 10 min drive - 10.4 km
  • Spectrum Center - 10 min drive - 10.7 km

Getting around

  • Woodlawn Station - 4 min drive
  • Charlotte Station - 14 min drive
  • Charlotte-Douglas International Airport (CLT) - 7 min drive

Restaurants

  • ‪Tequileria - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Restaurant Depot - ‬5 min drive
  • ‪Kosta's Kitchen - ‬3 min drive
  • ‪Coffey Creek Cafe - ‬4 min drive

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Hotel with free breakfast, near Billy Graham Library
Tru by Hilton Charlotte Airport Lake Pointe offers its guests an outdoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A vending machine, an arcade/games room, and coffee/tea in common area are also featured at the business-friendly Tru by Hilton Charlotte Airport Lake Pointe. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Charlotte hotel is smoke free.

  • 108 guestrooms or units
  • Built in 2020
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Tru by Hilton Charlotte Airport Lake Pointe offers 108 air-conditioned accommodations with a hairdryer and an iron/ironing board. LED televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on request.

Languages

English

Similar properties

Enjoy a delicious breakfast at this inviting breakfast area, featuring a central island with food and a chalkboard menu.

Hampton Inn & Suites Charlotte Airport Lake Pointe

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.7 out of 5, Exceptional, 1,001 reviews
The price is NZ$214
includes taxes & fees
1 Sept - 2 Sept
Hampton Inn & Suites Charlotte Airport Lake Pointe

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Tru Lobby Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 02 November to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Tru by Hilton Charlotte Airport Lake Pointe?

Tru by Hilton Charlotte Airport Lake Pointe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Charlotte Airport Lake Pointe?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Charlotte Airport Lake Pointe on 10 Aug 2025 start from NZ$197.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Charlotte Airport Lake Pointe?

Yep, Tru by Hilton Charlotte Airport Lake Pointe has a self car park for USD 10 per day.

Does Tru by Hilton Charlotte Airport Lake Pointe have a pool?

Tru by Hilton Charlotte Airport Lake Pointe has a seasonal outdoor pool. The pool is open 9:00 AM to 10:00 PM (Seasonal outdoor pool open from May to October).

Does Tru by Hilton Charlotte Airport Lake Pointe serve breakfast?

Yep, our travelers give a thumbs up to the free buffet brekkie here! Available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Tru by Hilton Charlotte Airport Lake Pointe?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

What time are check-in & check-out at Tru by Hilton Charlotte Airport Lake Pointe?

Check-in begins at 3:00 PM. Check-out time is noon.

Tru by Hilton Charlotte Airport Lake Pointe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 800 out of 1092 reviews
Rating 8 - Good. 161 out of 1092 reviews
Rating 6 - Okay. 66 out of 1092 reviews
Rating 4 - Poor. 28 out of 1092 reviews
Rating 2 - Terrible. 37 out of 1092 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Travelled with family
Stayed 1 night in May 2025

10/10 Excellent

Levona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely, The shuttle driver Scott? even left early to get several customers to the airport on time!!!! Thanks job well done😊
Stayed 1 night in May 2025

10/10 Excellent

Tyshawn

Stayed 1 night in Apr 2025

10/10 Excellent

Vontavis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Tiffany

Stayed 3 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Elayne

Was a l
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is like any Hilton Tru property. Was very clean, modern, and has a breakfast option. What I didn't like was the parking. They use a 3rd party vendor which requires an online payment which charges $10 per day, plus a $2 service charge. Considering you can't pay with cash at the front desk; the service charge is insult onto injury. I don't understand why Hilton would agree to this set up as it puts their customer into a forced service and the related fees situation. Feels super abusive. So much so, that I won't ever stay in another Tru that doesn't provide free parking. Second, issue is the lack of EV charging. So, I get to park for a fee, in front of sign that states parking at my own risk, and there are no EV charging options. In other Tru locations there are EV charging options (need more non NACS options BTW). Seems Hilton, while monetizing the parking would at least require the vendor to add value to the parking experience. It's so tiring to be nickeled and dimed to death by corporate giants. And this particular experience got my goat.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jon

Stayed 1 night in Apr 2025

10/10 Excellent

Victoria

Clean, friendly staff, and fun interior. Reliable airport shuttle
Stayed 1 night in Apr 2025

10/10 Excellent

Hanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, inviting, welcoming staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. We got in late but nothing was a hassle for the front desk ladies. The room was clean & quiet, the breakfast bar was also very good with a lot to choose from. Highly recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Dolly

Perfect place for a quick stay
Stayed 1 night in Apr 2025

10/10 Excellent

Fernando, Littleton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent staff
Stayed 1 night in Apr 2025

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except there are not any eating options in the immediate vicinity.
Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gongtao

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Khalil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My flight was delayed for eight hours starting at 10:30 PM. I booked this hotel last minute and arrived at 11 PM with no luggage. Kaylee at the reception was absolutely wonderful. She even gave me a bag with essential items since I had nothing with me. In the morning, knowing I was leaving early, she thoughtfully prepared a breakfast bag for me to take on the go. But what truly stood out was her attention to detail—it really caught my eye. I genuinely enjoyed my stay and slept like a baby.
Stayed 1 night in Apr 2025

10/10 Excellent

Tyshawn

Stayed 2 nights in Mar 2025

8/10 Good

Lorie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice, but the receptionist was not friendly and seemed annoyed to be talking to us when checking us in.
Stayed 1 night in Mar 2025

4/10 Poor

Christopher

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Sheets were dirty
Stayed 1 night in Mar 2025