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Charlottetown Inn & Conference Centre

3.5 star property
Pet-friendly hotel connected to the convention centre in Charlottetown with free breakfast

Photo gallery for Charlottetown Inn & Conference Centre

Indoor pool
Lobby
Renovated 1 Queen Bed - Main Building
Renovated 1 Queen Bed Suite - Main Building | Private kitchen
Property entrance

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Place, Victoria Row
    ‪5 min walk‬
  • Place, Confederation Centre of the Arts
    ‪7 min walk‬
  • Place, Charlottetown Port
    ‪8 min walk‬
  • Airport, Charlottetown, PE (YYG)
    ‪9 min drive‬

Room options

View all photos for Standard 2 Queen Beds - Conference Centre

Standard 2 Queen Beds - Conference Centre

Standard 2 Queen Beds - Conference Centre

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated 1 King Bed Suite - Main building

Renovated 1 King Bed Suite - Main building

Renovated 1 King Bed Suite - Main building

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic 1 Queen Bed Suite - Main building

Basic 1 Queen Bed Suite - Main building

Basic 1 Queen Bed Suite - Main building

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard 1 King Bed - Main building

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated 1 Queen Bed Studio - Conference Centre

Renovated 1 Queen Bed Studio - Conference Centre

Renovated 1 Queen Bed Studio - Conference Centre

Highlights

Air conditioning
Kitchen
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 2 Queen Beds - Conference Centre

Renovated 2 Queen Beds - Conference Centre

Renovated 2 Queen Beds - Conference Centre

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic 1 Queen Bed Studio - Conference Centre

Basic 1 Queen Bed Studio - Conference Centre

Basic 1 Queen Bed Studio - Conference Centre

Highlights

Air conditioning
Kitchen
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed - Main Building

Renovated 1 Queen Bed - Main Building

Renovated 1 Queen Bed - Main Building

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed Suite - Main Building

Renovated 1 Queen Bed Suite - Main Building

Renovated 1 Queen Bed Suite - Main Building

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Double Bed - Main Building

Standard 2 Double Bed - Main Building

Standard 2 Double Bed - Main Building

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Renovated 1 King Bed - Main Building

Renovated 1 King Bed - Main Building

Renovated 1 King Bed - Main Building

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Microwave
  • Sleeps 3
  • 1 King Bed

View all photos for Standard 1 Queen Bed - Main building

Standard 1 Queen Bed - Main building

Standard 1 Queen Bed - Main building

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Charlottetown

Charlottetown Inn & Conference Centre places you in the centre of Charlottetown, connected to the convention centre and within a short 5-minute stroll of St. Paul's Church and Public Archives and Records Office. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This pet-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Added amenities include laundry facilities, express check-out and luggage storage. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .Places within a 5-minute walk of this 3.5-property class Downtown Charlottetown hotel include Province House National Historic Site of Canada and The Mack.

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.5 km
  • Victoria Row - 5 min walk - 0.5 km
  • St. Dunstan's Basilica - 5 min walk - 0.5 km
  • Confederation Centre of the Arts - 7 min walk - 0.6 km
  • Charlottetown Port - 8 min walk - 0.7 km

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. The Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk
  • ‪Moe’s Latte - ‬3 min walk

About this property

Charlottetown Inn & Conference Centre

Pet-friendly hotel connected to the convention centre in Charlottetown with free breakfast
Charlottetown Inn & Conference Centre offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Free breakfast is served daily. Charlottetown Inn & Conference Centre also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

This 3.5-star Charlottetown hotel is smoke free.

  • 143 guestrooms or units
  • 3 levels
  • 2 buildings
  • Conference rooms
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 7 2025 to December 7 2025 (dates subject to change):
  • Meeting facilities
The property will be renovating from 16 April 2025 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per day
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation.

We should mention

  • Up to 17 children stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

What is the cancellation policy at Charlottetown Inn & Conference Centre?

Charlottetown Inn & Conference Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Charlottetown Inn & Conference Centre?

Yep, Charlottetown Inn & Conference Centre has a free self car park.

Does Charlottetown Inn & Conference Centre have a pool?

Charlottetown Inn & Conference Centre has an indoor pool.

Does Charlottetown Inn & Conference Centre serve breakfast?

You bet, free continental brekkie is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Charlottetown Inn & Conference Centre?

No, Charlottetown Inn & Conference Centre does not offer an airport shuttle service.

What time are check-in & check-out at Charlottetown Inn & Conference Centre?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Charlottetown Inn & Conference Centre Reviews

Reviews

5.8
Rating 10 - Excellent. 213 out of 1472 reviews
Rating 8 - Good. 296 out of 1472 reviews
Rating 6 - Okay. 338 out of 1472 reviews
Rating 4 - Poor. 311 out of 1472 reviews
Rating 2 - Terrible. 314 out of 1472 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to popular sightseeing spots.
Stayed 1 night in Sep 2025

6/10 Okay

Ann

Travelled with group
The room has had some upgrading but could use more. Disappointed with the breakfast. No eggs or meat but the waffles were good.
Stayed 1 night in Sep 2025

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location, easy parking.
Stayed 1 night in Sep 2025

6/10 Okay

Judith

Travelled with family
Liked: Staff & service
They gave us a room upgrade but the room was poorly insulated and we could hear a lot of noise from the floor above. The room was poorly maintained. Bathroom sink cracked but the rest seemed clean but not well finished. If I had known that it so badly needed an update I would not have booked there. Beds comfortable so that was a plus. Parking free in a well lit area.
Stayed 1 night in Sep 2025

4/10 Poor

Gurucharan

Disliked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

hector

Travelled with family
Liked: Staff & service, amenities
Good hotel
Stayed 3 nights in Sep 2025

8/10 Good

Richard

Liked: Staff & service, room comfort

Value for money.

Checking in was smooth & pleasant. Room (#369) was clean & comfortable and well appointed. Room & washrooms amenities were adequate. Hotel is going through a major reno/repair project. Hiccups & kinks are expected. Breakfast is adequate. Location is great. Value for money.
Stayed 3 nights in Sep 2025

6/10 Okay

Tammy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hallway carpet was sooo dirty
Stayed 2 nights in Sep 2025

8/10 Good

Shawna

Liked: Staff & service, amenities
They were doing renovations and there was a big smell of marijuana in the lobby. Our room was beautiful and newly renovated
Stayed 1 night in Sep 2025

6/10 Okay

Nick

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is currently in the middle of renovations, which made the stay less enjoyable. The overall atmosphere felt unfinished, and some of the interior design choices are questionable at best. While the location was convenient and the staff polite, the ongoing construction and awkward design made it hard to fully relax. Hopefully once renovations are complete, the experience will improve.
Stayed 3 nights in Sep 2025

4/10 Poor

Elise

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
There was no mention of the renovations of the center in the website when booking. Handicap doors were not working, room was ok, but needed maintenance of the toilet. He was trying to show us how to flush just by keeping the handle down further. Did not work, finally adjusted the lever. Housekeeping, according to the front desk is only every 2 days. We arrived on Tuesday, housekeeping did come on Wednesday late afternoon. We left while she did the room, upon our return, the noise from the renovations was so loud we couldn't think of speak to one another. Called the front desk to complain, after 1.5 hours of direct drilling sounded coming out of the walls and floor, was advised they were done for the day. No s**t sherlock. Noise had stopped. Requested wine glasses for the room, received water glasses. Not a big deal, but it is a conference center. Sent a request for a call from the General Manager.... Crickets. Very very disappointed. Would not recommend at this time.
Stayed 3 nights in Sep 2025

6/10 Okay

Alan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location was great. It was walking distance to the downtown and waterfront areas. The condition of the room was poor. They are going through a renovation and the room we were in had not been done yet. The bed was comfortable and the room was clean. The staff were very friendly and were great to talk to.
Stayed 2 nights in Sep 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renovated room was lovely. Close to everything. Staff friendly
Stayed 2 nights in Sep 2025

6/10 Okay

Terri

Travelled with family
Disliked: Cleanliness, amenities
Housekeeping staff requires training/supervision.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

kim

Travelled with family
Liked: Cleanliness, staff & service, amenities
it was all awesome, thanks!!!
Stayed 1 night in Sep 2025

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

6/10 Okay

Leslie

Stayed 2 nights in Sep 2025

6/10 Okay

Shannon, HAZELRIDGE

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Property is under construction, but our room was newly renovated. Tried to use the pool but it was dirty. Breakfast was decent, was your standard continental breakfast. Location was great
Stayed 2 nights in Sep 2025

6/10 Okay

Jodi

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A good spot that will show so much better after renovations are complete
Stayed 2 nights in Sep 2025

8/10 Good

KELLEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night family stay

Very mediocre breakfast. Not much for healthy options.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed across the street and used the tunnel. Was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Rosemary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Charlottetown Inn

The improvement works at the hotel will be great! Wonderful staff in reception Girl on duty was really great and helpful Thank you for making our time so enjoyable
Stayed 4 nights in Sep 2025

4/10 Poor

Ellen

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Brigham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location, walking distance to restaurants and bars
Stayed 1 night in Sep 2025