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The Hotel Chalet at The Choo Choo

4.0 star property
Beaux Arts hotel with bars/lounges and 24-hour front desk

Photo gallery for The Hotel Chalet at The Choo Choo

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Reception
Frette Italian sheets, premium bedding, minibar, in-room safe
Reception
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
The current price is NZ$201
includes taxes & fees
26 May - 27 May

Explore the area

Map
92 Choo Choo Ave, Chattanooga, TN, 37408
  • Chattanooga Choo Choo
    ‪4 min walk‬
  • Chattanooga Convention Center
    ‪14 min walk‬
  • Tennessee Aquarium
    ‪3 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room (Sleeper)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room (Sleeper)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (MacArthur)

Suite (MacArthur)

Suite (MacArthur)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Chalet Suite

Chalet Suite

Chalet Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 65 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Chalet, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 1 King Bed

Highlights

Patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet (Suite)

Chalet (Suite)

Chalet (Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet, 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 2 Queen Beds

Highlights

Patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet, 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 2 Queen Beds

Highlights

Patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 1 King Bed

Highlights

Patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Chattanooga

The Hotel Chalet at The Choo Choo puts you in the heart of Chattanooga, steps from Chattanooga Choo Choo and within a 15-minute stroll of Chattanooga Convention Center. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The bistro, Elsie's Daughter, serves Fusion cuisine. The Caboose is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Each morning to-go breakfast is served between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 30-minute walk of this 4-property class Downtown Chattanooga hotel include University of Tennessee at Chattanooga and Tennessee Aquarium.

What's nearby

  • Chattanooga Choo Choo - 4 min walk - 0.4 km
  • Chattanooga Convention Center - 14 min walk - 1.2 km
  • University of Tennessee at Chattanooga - 15 min walk - 1.3 km
  • Tennessee Aquarium - 3 min drive - 2.3 km
  • Chattanooga Zoo - 6 min drive - 3.5 km

Getting around

  • Chattanooga, TN (CHA-Chattanooga Metropolitan) - 20 min drive

Restaurants

  • ‪Nic and Norman's - ‬1 min walk
  • ‪The FEED Co Table & Tavern - ‬7 min walk
  • ‪Urban Stack - ‬7 min walk
  • ‪The Boneyard - ‬5 min walk
  • ‪Goodfellas Pizzeria - ‬6 min walk

About this property

The Hotel Chalet at The Choo Choo

Beaux Arts hotel with bars/lounges and 24-hour front desk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Event space at this hotel measures 3200 square feet (297 square metres) and includes a conference centre. An outdoor pool, tour/ticket assistance, and a garden are also featured at The Hotel Chalet at The Choo Choo. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Hotel Chalet at The Choo Choo was completed in October 2023.

Smoking is allowed in designated areas at this Beaux Arts Chattanooga hotel.

  • 127 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Conference rooms
  • 3200 sq ft of conference space
  • 297 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Dining venue
The Hotel Chalet at The Choo Choo offers 127 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets and premium bedding. 55-inch Smart televisions come with digital channels, first-run films and pay-per-view films. Bathrooms include baths or showers, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 18 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to noon for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elsie's Daughter
  • The Caboose

Things to do

  • Bicycle tours
  • Helicopter/aeroplane tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (3,200 square foot of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Lift (132 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2023

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • First-run films
  • Hulu
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults and USD 4.00 to 12.00 for children
  • Uncovered self-parking fee: USD 18.00 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

Frequently asked questions

What is the cancellation policy at The Hotel Chalet at The Choo Choo?

The Hotel Chalet at The Choo Choo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Hotel Chalet at The Choo Choo?

As of 12 May 2025, prices found for a 1-night stay for 2 adults at The Hotel Chalet at The Choo Choo on 26 May 2025 start from NZ$200.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Hotel Chalet at The Choo Choo?

Yep, The Hotel Chalet at The Choo Choo has an uncovered self car park with in/out privileges for USD 18.00 per night. Onsite parking is limited (max 1 space per unit).

Does The Hotel Chalet at The Choo Choo have a pool?

The Hotel Chalet at The Choo Choo has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 10:00 PM.

What makes The Hotel Chalet at The Choo Choo a romantic place to stay?

Al fresco dining and romance packages, as well as Frette Italian sheets in the guestrooms, all help set the scene for a romantic weekend at The Hotel Chalet at The Choo Choo.

Does The Hotel Chalet at The Choo Choo serve breakfast?

Sure does, to-go brekkie is served daily between 7:00 AM and noon.

Is there a free airport shuttle available at The Hotel Chalet at The Choo Choo?

No, The Hotel Chalet at The Choo Choo does not offer an airport shuttle service.

Is there a bar or restaurant at The Hotel Chalet at The Choo Choo?

Yep, they've got a poolside bar and an onsite restaurant that serves Fusion cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Hotel Chalet at The Choo Choo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Hotel Chalet at The Choo Choo?

Dogs are welcome at The Hotel Chalet at The Choo Choo, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

The Hotel Chalet at The Choo Choo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 912 out of 1148 reviews
Rating 8 - Good. 149 out of 1148 reviews
Rating 6 - Okay. 55 out of 1148 reviews
Rating 4 - Poor. 17 out of 1148 reviews
Rating 2 - Terrible. 15 out of 1148 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great property and loved the atmosphere. Just beware booking through expedia. I was double charged and the hotel claims they can't fix it.
Stayed 1 night in Feb 2025

10/10 Excellent

Robby

Liked: Cleanliness, staff & service, property conditions & facilities
Place is great. Close to great restaurants and esp Fifty-Fifty!
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A classy, enjoyable hotel.

My family had a lovely visit to the Hotel Chalet. The lobby has real character and this continues in the rooms and on the grounds. We felt very comfortable and relaxed, and we loved Elsie’s Daughter, the charming restaurant as well - don’t miss the crab dip!
Stayed 1 night in Feb 2025

10/10 Excellent

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxx
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The service here is wonderful. Every employ we encountered was friendly and helpful. The hotel has been recently remodeled and is beautiful. We stayed in a train car. Very nicely decorated! As others have mentioned, the lighting is quite dim. Nice for ambiance but a bit hard to see when the sun goes down. The hotel is within walking distance to several bars and restaurants. Highly recommend!
Stayed 2 nights in Feb 2025

6/10 Okay

Tonia

Stayed 2 nights in Feb 2025

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall very nice stay

The hotel was beautiful and just a neat place to stay. We enjoyed the lobby and nearby restaurantss. Slightly disappointed that they didn’t have an ice machine but we were able to get ice from the cafe in the lobby. Only other disappointment was that the cardio Echelon treadmills and the machines weren’t working (wanted sign in and password) and the hotel staff did not know how to get them to work.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Travelled with partner
Cory A up front is wonderful !
Stayed 1 night in Feb 2025

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Stay Beyond Expectations:

My stay at The Hotel Chalet at The Choo Choo was simply exceptional. The hotel beautifully blends the historic charm of the Terminal Station with modern luxury, creating a unique and immersive experience. My room was a tranquil retreat, and the service was consistently warm and attentive. The location within the Choo Choo complex provided easy access to dining and entertainment, while also being a convenient base for exploring Chattanooga. From the stunning architecture to the impeccable service, The Hotel Chalet exceeded all expectations, making it a perfect choice for a memorable getaway.
Stayed 1 night in Feb 2025

8/10 Good

Tracey

Stayed 2 nights in Feb 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vintage vibe of this hotel is pretty neat. You can walk to shops and restaurants.
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Good location. TV didn't work all Saturday night. The digital picture would scramble and make an awful noise like it didn't have a good connection constantly. I would give it a 5 if the TV had worked. Seems to be a bandwidth issue.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jackie

Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel, with so much to do and explore within a walkable area.
Stayed 2 nights in Jan 2025

8/10 Good

Gay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. Definitely a good value for the money. High scale definitely. I wasn't real enthusiastic about the menu in the restaurant and neither of the restaurants close by was really what we were in the mood for. I didn't like having to pay $18.00 to park. Oddly though, we would stay there again without hesitation. My best friend thought everything was superb.
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy to recommend!

Hotel Chalet was an amazing experience in an amazing location with really amazing staff. My family and I are already planning our next visit! Thank you Hotel Chalet for a wonderful weekend!
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Overall fine but really loud until really late

Overall the stay was fine except for the fact that there was an extreme amount of noise in the lobby until almost 11pm that we could hear in our room and kept my child and I up. I do wish they would’ve encouraged quiet hours. We were on the second floor but one of the first rooms in the hall
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Brooklin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the vibe of the room! The staff were very friendly and helpful! Will definitely be back!
Stayed 1 night in Feb 2025

8/10 Good

Sharita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025