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4.0 out of 5

" club floor lounge deserted - only table at breakfast both occasions - why? " More

By john, from Australia - VIC - Melbourne on Sun 29 Apr 2012

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Hotel Description

A luxury stay in Chengdu awaits you at Sofitel Chengdu Taihe. Within just a 15-minute stroll, you'll find Sichuan University and Huangcheng Musque. Highlights at this family-friendly hotel include in-room free WiFi, free internet, and LCD TVs.

The restaurant, Fuji, is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, nightclub, gym, and sauna. 13003 square feet (1208 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center. Additionally, you'll find WiFi in public areas, a coffee shop/cafe, and spa services. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Near this 4.5-star Chengdu City Centre hotel, you'll find Taikoo Li Shopping Center.

Sofitel Chengdu Taihe ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sofitel Chengdu Taihe

Couples (1)
4 out of 5
Pros: Upgraded to a suite with club floor privileges
Cons: Second visit & second lost/incorrect booking at check-in. No-one keen to assist
club floor lounge deserted - only table at breakfast both occasions - why?

Posted by , from Australia - VIC - Melbourne on 29 Apr. 2012

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Property Features

Sofitel Chengdu Taihe offers its guests an indoor pool, a sauna, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. A business center and meeting rooms are available. Event space at this hotel measures 13003 square feet (1208 square meters) and includes conference space. A nightclub, spa services, and a terrace are also featured at the luxury Sofitel Chengdu Taihe. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Chengdu hotel.

  • 262 guestrooms or units
  • 23 levels
  • 3 dining venues
  • Meeting rooms
  • 13003 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 2003
  • Nightclub
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , WiFi (surcharge) , Internet access - wireless

Parking

Free self parking , Self parking (surcharge)

Transport

  • Train station: South Railway Station (6.9 km / 4.3 mi)
  • Metro station: Jinjiang Hotel Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sofitel Chengdu Taihe offers 262 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Fuji - This restaurant serves lunch and dinner.

La Brasserie - This buffet restaurant serves breakfast, lunch, and dinner.

Rendezvous Lounge - Onsite restaurant.

24-hour room service is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CNY 400.0 per night.

Pet Policy

  • No pets allowed

Policies

Disposable personal items, such as toothbrushes, toothpaste, and razors are not included in the room rate.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • Children stay free
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 99 per person
  • Crib (infant bed) fee: CNY 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Chengdu Wanda
  • Sofitel Hotel Chengdu Wanda
  • Sofitel Wanda Chengdu
  • Sofitel Chengdu Taihe Hotel
  • Sofitel Taihe Hotel
  • Sofitel Chengdu Taihe
  • Sofitel Taihe
  • Sofitel Wanda Chengdu Hotel Chengdu
  • Accor Wanda Chengdu
  • Sofitel Chengdu
  • Chengdu Sofitel
  • Sofitel Chengdu Taihe Hotel
  • Sofitel Chengdu Taihe Chengdu
  • Sofitel Chengdu Taihe Hotel Chengdu

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.